A proposed model of TQM implementation based on an empirical study of Malaysian industry

International Journal of Quality and Reliability Management

Volumn 18, Issue 3, 2001, Pages 289-306

  Thiagaragan, T ^a   Zairi, M ^a   Dale, B G ^b  

^a UNIVERSITY OF BRADFORD   (United Kingdom)

^b UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

Implementation; Malaysia; Model; TQM

Indexed keywords

EID: 0038679979     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710110383539     Document Type: Article

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