A framework for TQM to achieve business excellence

Total Quality Management and Business Excellence

Volumn 17, Issue 9, 2006, Pages 1213-1229

  Hafeez, K ^a   Malak, N ^b   Abdelmeguid, H ^c  

^a BRADFORD UNIVERSITY SCHOOL OF MANAGEMENT   (United Kingdom)

^b SHEFFIELD HALLAM UNIVERSITY   (United Kingdom)

^c AL AZHAR UNIVERSITY   (Egypt)

Author keywords

Balance scorecard; EFQM excellence model; Operation management; Radar plots; Soft issues; TQM

Indexed keywords

EID: 33845262266     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783360600750485     Document Type: Article

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