-
1
-
-
84880543677
-
Are results from non-hypothetical choice-based conjoint analyses and non-hypothetical recoded-ranking conjoint analyses similar?
-
Akaichi F., Nayga R.M., Gil J.M. Are results from non-hypothetical choice-based conjoint analyses and non-hypothetical recoded-ranking conjoint analyses similar?. Am. J. Agric. Econ. 2013, 95(4):949-963.
-
(2013)
Am. J. Agric. Econ.
, vol.95
, Issue.4
, pp. 949-963
-
-
Akaichi, F.1
Nayga, R.M.2
Gil, J.M.3
-
2
-
-
84965506776
-
Use of the service attribute matrix to measure consumer satisfaction
-
Almanza B.A., Jaffe W., Lin L. Use of the service attribute matrix to measure consumer satisfaction. J. Hosp. Tour. Res. 1994, 17(2):63-75.
-
(1994)
J. Hosp. Tour. Res.
, vol.17
, Issue.2
, pp. 63-75
-
-
Almanza, B.A.1
Jaffe, W.2
Lin, L.3
-
3
-
-
65649116942
-
Understanding the use of non-compensatory decision rules in discrete choice experiments: the role of emotions
-
Araña J.E., León C.J. Understanding the use of non-compensatory decision rules in discrete choice experiments: the role of emotions. Ecol. Econ. 2009, 68(8):2316-2326.
-
(2009)
Ecol. Econ.
, vol.68
, Issue.8
, pp. 2316-2326
-
-
Araña, J.E.1
León, C.J.2
-
4
-
-
0000125049
-
Consumer choice and segmentation in the restaurant industry
-
Auty S. Consumer choice and segmentation in the restaurant industry. Serv. Ind. J. 1992, 12(3):324-339.
-
(1992)
Serv. Ind. J.
, vol.12
, Issue.3
, pp. 324-339
-
-
Auty, S.1
-
5
-
-
84855492500
-
Impact-range performance analysis and asymmetry analysis for improving quality of Korean food attributes
-
Back K.J. Impact-range performance analysis and asymmetry analysis for improving quality of Korean food attributes. IJHM 2012, 31(2):535-543.
-
(2012)
IJHM
, vol.31
, Issue.2
, pp. 535-543
-
-
Back, K.J.1
-
6
-
-
33749155643
-
A cross-cultural comparison of fast food restaurant selection criteria between Korean and Filipino college students
-
Baek S.H., Ham S., Yang I.S. A cross-cultural comparison of fast food restaurant selection criteria between Korean and Filipino college students. IJHM 2006, 25(4):683-698.
-
(2006)
IJHM
, vol.25
, Issue.4
, pp. 683-698
-
-
Baek, S.H.1
Ham, S.2
Yang, I.S.3
-
7
-
-
0034054640
-
Quality, satisfaction and behavioral intentions
-
Baker D.A., Crompton J.L. Quality, satisfaction and behavioral intentions. Ann. Tour. Res. 2000, 27(3):785-804.
-
(2000)
Ann. Tour. Res.
, vol.27
, Issue.3
, pp. 785-804
-
-
Baker, D.A.1
Crompton, J.L.2
-
8
-
-
0002622088
-
Memory factors in consumer choice: a review
-
Bettman J.R. Memory factors in consumer choice: a review. J. Market. 1979, 43(2):37-53.
-
(1979)
J. Market.
, vol.43
, Issue.2
, pp. 37-53
-
-
Bettman, J.R.1
-
11
-
-
84862811069
-
Enhancing service quality improvement strategies of fine-dining restaurants: new insights from integrating a two-phase decision-making model of IPGA and DEMATEL analysis
-
Cheng C.C., Chen C.T., Hsu F.S., Hu H.Y. Enhancing service quality improvement strategies of fine-dining restaurants: new insights from integrating a two-phase decision-making model of IPGA and DEMATEL analysis. IJHM 2012, 31(4):1155-1166.
-
(2012)
IJHM
, vol.31
, Issue.4
, pp. 1155-1166
-
-
Cheng, C.C.1
Chen, C.T.2
Hsu, F.S.3
Hu, H.Y.4
-
12
-
-
34249052309
-
Service quality in restaurant operations in China: decision- and experiential-oriented perspectives
-
Chow I.H., Lau V.P., Lo T.W., Sha Z., Yun H. Service quality in restaurant operations in China: decision- and experiential-oriented perspectives. IJHM 2007, 26(3):698-710.
-
(2007)
IJHM
, vol.26
, Issue.3
, pp. 698-710
-
-
Chow, I.H.1
Lau, V.P.2
Lo, T.W.3
Sha, Z.4
Yun, H.5
-
13
-
-
0002704641
-
Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
-
Cronin J.J., Brady M.K., Hult G.T.M. Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. J. Retail. 2000, 76(2):193-218.
-
(2000)
J. Retail.
, vol.76
, Issue.2
, pp. 193-218
-
-
Cronin, J.J.1
Brady, M.K.2
Hult, G.T.M.3
-
14
-
-
70350341831
-
Compensatory versus noncompensatory models for predicting consumer preferences
-
Dieckmann A., Dippold K., Dietrich H. Compensatory versus noncompensatory models for predicting consumer preferences. Judgm. Decis. Making 2009, 4(3):200-213.
-
(2009)
Judgm. Decis. Making
, vol.4
, Issue.3
, pp. 200-213
-
-
Dieckmann, A.1
Dippold, K.2
Dietrich, H.3
-
15
-
-
84993914921
-
Hierarchical choice in economics
-
Drakopoulos S.A. Hierarchical choice in economics. J. Econ. Surv. 1994, 8(2):133-153.
-
(1994)
J. Econ. Surv.
, vol.8
, Issue.2
, pp. 133-153
-
-
Drakopoulos, S.A.1
-
16
-
-
26844511919
-
Preference paradoxes and lexicographic choice
-
Encarnación J. Preference paradoxes and lexicographic choice. J. Econ. Behav. Org. 1987, 8(2):231-248.
-
(1987)
J. Econ. Behav. Org.
, vol.8
, Issue.2
, pp. 231-248
-
-
Encarnación, J.1
-
17
-
-
0001069157
-
Lexicographic orders, utilities and decision rules: a survey
-
Fishburn P.C. Lexicographic orders, utilities and decision rules: a survey. Manag. Sci. 1974, 20(11):1442-1471.
-
(1974)
Manag. Sci.
, vol.20
, Issue.11
, pp. 1442-1471
-
-
Fishburn, P.C.1
-
18
-
-
0018431830
-
Mode choice decision process models: a comparison of compensatory and non-compensatory structures
-
Foerster J.F. Mode choice decision process models: a comparison of compensatory and non-compensatory structures. Transp. Res. A: Gen. 1979, 13(1):17-28.
-
(1979)
Transp. Res. A: Gen.
, vol.13
, Issue.1
, pp. 17-28
-
-
Foerster, J.F.1
-
19
-
-
0028473417
-
Beyond expected utility: rethinking behavioral decision research
-
Frisch D., Clemen R.T. Beyond expected utility: rethinking behavioral decision research. Psychol. Bull. 1994, 116(1):46-54.
-
(1994)
Psychol. Bull.
, vol.116
, Issue.1
, pp. 46-54
-
-
Frisch, D.1
Clemen, R.T.2
-
20
-
-
77955987832
-
Conjoint analysis in consumer research: issues and outlook
-
Green P.E., Srinivasan V. Conjoint analysis in consumer research: issues and outlook. J. Consum. Res. 1978, 5(2):103-123.
-
(1978)
J. Consum. Res.
, vol.5
, Issue.2
, pp. 103-123
-
-
Green, P.E.1
Srinivasan, V.2
-
21
-
-
84869571048
-
A service quality model and its marketing implications
-
Grönroos C. A service quality model and its marketing implications. Eur. J. Market. 1984, 18(4):36-44.
-
(1984)
Eur. J. Market.
, vol.18
, Issue.4
, pp. 36-44
-
-
Grönroos, C.1
-
22
-
-
77951938151
-
Effects of service quality and food quality: the moderating role of atmospherics in an ethnic restaurant segment
-
Ha J., Jang S.C.S. Effects of service quality and food quality: the moderating role of atmospherics in an ethnic restaurant segment. IJHM 2010, 29(3):520-529.
-
(2010)
IJHM
, vol.29
, Issue.3
, pp. 520-529
-
-
Ha, J.1
Jang, S.C.S.2
-
23
-
-
21344477719
-
Modeling loss aversion and reference dependence effects on brand choice
-
Hardie B.G., Johnson E.J., Fader P.S. Modeling loss aversion and reference dependence effects on brand choice. Market. Sci. 1993, 12(4):378-394.
-
(1993)
Market. Sci.
, vol.12
, Issue.4
, pp. 378-394
-
-
Hardie, B.G.1
Johnson, E.J.2
Fader, P.S.3
-
25
-
-
0030506691
-
The importance of utility balance in efficient choice designs
-
Huber J., Zwerina K. The importance of utility balance in efficient choice designs. J. Market. Res. 1996, 33(3):307-317.
-
(1996)
J. Market. Res.
, vol.33
, Issue.3
, pp. 307-317
-
-
Huber, J.1
Zwerina, K.2
-
26
-
-
11144256245
-
Customers' reactions to price increases: do customer satisfaction and perceived motive fairness matter?
-
Homburg C., Hoyer W.D., Koschate N. Customers' reactions to price increases: do customer satisfaction and perceived motive fairness matter?. J. Acad. Market. Sci. 2005, 33(1):36-49.
-
(2005)
J. Acad. Market. Sci.
, vol.33
, Issue.1
, pp. 36-49
-
-
Homburg, C.1
Hoyer, W.D.2
Koschate, N.3
-
27
-
-
84986120964
-
Perceived quality and price: their impact on the satisfaction of restaurant customers
-
Iglesias M., Guillen M.J. Perceived quality and price: their impact on the satisfaction of restaurant customers. Int. J. Contemp. Hosp. Manag. 2004, 16(6):373-379.
-
(2004)
Int. J. Contemp. Hosp. Manag.
, vol.16
, Issue.6
, pp. 373-379
-
-
Iglesias, M.1
Guillen, M.J.2
-
28
-
-
0000972045
-
Buying/selling price preference reversals: preference for environmental changes in buying versus selling modes
-
Irwin J. Buying/selling price preference reversals: preference for environmental changes in buying versus selling modes. Organ. Behav. Hum. Decis. Process. 1994, 60:431-457.
-
(1994)
Organ. Behav. Hum. Decis. Process.
, vol.60
, pp. 431-457
-
-
Irwin, J.1
-
29
-
-
79958817966
-
Generation Y consumers' selection attributes and behavioral intentions concerning green restaurants
-
Jang Y.J., Kim W.G., Bonn M.A. Generation Y consumers' selection attributes and behavioral intentions concerning green restaurants. IJHM 2011, 30(4):803-811.
-
(2011)
IJHM
, vol.30
, Issue.4
, pp. 803-811
-
-
Jang, Y.J.1
Kim, W.G.2
Bonn, M.A.3
-
30
-
-
48149086403
-
Inferring latent class lexicographic rules from choice data
-
Jedidi K., Kohli R. Inferring latent class lexicographic rules from choice data. J. Math. Psychol. 2008, 52(4):241-249.
-
(2008)
J. Math. Psychol.
, vol.52
, Issue.4
, pp. 241-249
-
-
Jedidi, K.1
Kohli, R.2
-
31
-
-
55549087887
-
Measuring hypothetical bias in choice experiments: the importance of cognitive consistency
-
Johansson-Stenman O., Svedsäter H. Measuring hypothetical bias in choice experiments: the importance of cognitive consistency. BE J. Econ. Anal. Policy 2008, 8(1):1935-1982.
-
(2008)
BE J. Econ. Anal. Policy
, vol.8
, Issue.1
, pp. 1935-1982
-
-
Johansson-Stenman, O.1
Svedsäter, H.2
-
32
-
-
0036274447
-
Consumer behaviour in the food service industry: a review
-
Johns N., Pine R. Consumer behaviour in the food service industry: a review. IJHM 2002, 21(2):119-134.
-
(2002)
IJHM
, vol.21
, Issue.2
, pp. 119-134
-
-
Johns, N.1
Pine, R.2
-
33
-
-
0023509234
-
Service attributes and situational effects on customer preferences for restaurant dining
-
June L.P., Smith S.L. Service attributes and situational effects on customer preferences for restaurant dining. J. Travel Res. 1987, 26(2):20-27.
-
(1987)
J. Travel Res.
, vol.26
, Issue.2
, pp. 20-27
-
-
June, L.P.1
Smith, S.L.2
-
34
-
-
84879285983
-
Analysis of consumers' preferences for a special-occasion red wine: a dual response choice experiment approach
-
Kallas Z., Escobar C., Gil J.M. Analysis of consumers' preferences for a special-occasion red wine: a dual response choice experiment approach. Food Qual. Prefer. 2013, 30(2):156-168.
-
(2013)
Food Qual. Prefer.
, vol.30
, Issue.2
, pp. 156-168
-
-
Kallas, Z.1
Escobar, C.2
Gil, J.M.3
-
35
-
-
55549105426
-
Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth
-
Kim W.G., Ng C.Y.N., Kim Y.S. Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth. IJHM 2009, 28(1):10-17.
-
(2009)
IJHM
, vol.28
, Issue.1
, pp. 10-17
-
-
Kim, W.G.1
Ng, C.Y.N.2
Kim, Y.S.3
-
36
-
-
84876136178
-
Does perceived restaurant food healthiness matter? Its influence on value, satisfaction and revisit intentions in restaurant operations in South Korea
-
Kim H.J., Park J., Kim M.J., Ryu K. Does perceived restaurant food healthiness matter? Its influence on value, satisfaction and revisit intentions in restaurant operations in South Korea. IJHM 2013, 33:397-405.
-
(2013)
IJHM
, vol.33
, pp. 397-405
-
-
Kim, H.J.1
Park, J.2
Kim, M.J.3
Ryu, K.4
-
37
-
-
84986170628
-
Restaurant marketing: selection and segmentation on Hong Kong
-
Kivela J. Restaurant marketing: selection and segmentation on Hong Kong. Int. J. Contemp. Hosp. Manag. 1997, 9(3):116-123.
-
(1997)
Int. J. Contemp. Hosp. Manag.
, vol.9
, Issue.3
, pp. 116-123
-
-
Kivela, J.1
-
38
-
-
64049119788
-
Consumer research in the restaurant environment. Part 3. Analysis, findings and conclusions
-
Kivela J., Inbakaran R., Reece J. Consumer research in the restaurant environment. Part 3. Analysis, findings and conclusions. Int. J. Contemp. Hosp. Manag. 2000, 12(1):13-30.
-
(2000)
Int. J. Contemp. Hosp. Manag.
, vol.12
, Issue.1
, pp. 13-30
-
-
Kivela, J.1
Inbakaran, R.2
Reece, J.3
-
39
-
-
84986169745
-
Preferential segmentation of restaurant attributes through conjoint analysis
-
Koo L.C., Tao F.K., Yeung J.H. Preferential segmentation of restaurant attributes through conjoint analysis. Int. J. Contemp. Hosp. Manag. 1999, 11(5):242-250.
-
(1999)
Int. J. Contemp. Hosp. Manag.
, vol.11
, Issue.5
, pp. 242-250
-
-
Koo, L.C.1
Tao, F.K.2
Yeung, J.H.3
-
41
-
-
84881019574
-
Campus foodservice attributes and their effects on customer satisfaction, image, and word-of-mouth
-
Kwun D.J.W., Ellyn E., Choi Y. Campus foodservice attributes and their effects on customer satisfaction, image, and word-of-mouth. J. Foodserv. Bus. Res. 2013, 16(3):276-297.
-
(2013)
J. Foodserv. Bus. Res.
, vol.16
, Issue.3
, pp. 276-297
-
-
Kwun, D.J.W.1
Ellyn, E.2
Choi, Y.3
-
42
-
-
50149096391
-
Determinants of dining satisfaction and post-dining behavioral intentions
-
Ladhari R., Brun I., Morales M. Determinants of dining satisfaction and post-dining behavioral intentions. IJHM 2008, 27(4):563-573.
-
(2008)
IJHM
, vol.27
, Issue.4
, pp. 563-573
-
-
Ladhari, R.1
Brun, I.2
Morales, M.3
-
43
-
-
0001517029
-
A new approach to consumer theory
-
Lancaster K.J. A new approach to consumer theory. J. Polit. Econ. 1966, 74(2):132-157.
-
(1966)
J. Polit. Econ.
, vol.74
, Issue.2
, pp. 132-157
-
-
Lancaster, K.J.1
-
44
-
-
34548852847
-
The relative importance of menu attributes at point of menu selection through conjoint analysis: focused on adolescents
-
Lee S.J., Cranage D.A. The relative importance of menu attributes at point of menu selection through conjoint analysis: focused on adolescents. J. Foodserv. Bus. Res. 2007, 10(2):3-18.
-
(2007)
J. Foodserv. Bus. Res.
, vol.10
, Issue.2
, pp. 3-18
-
-
Lee, S.J.1
Cranage, D.A.2
-
45
-
-
2442561581
-
The effect of information overload on consumer choice quality in an on-line environment
-
Lee B.K., Lee W.N. The effect of information overload on consumer choice quality in an on-line environment. Psychol. Market. 2004, 21(3):159-183.
-
(2004)
Psychol. Market.
, vol.21
, Issue.3
, pp. 159-183
-
-
Lee, B.K.1
Lee, W.N.2
-
46
-
-
0010828969
-
Restaurant advertising, appeals and consumers' intentions
-
Lewis R.C. Restaurant advertising, appeals and consumers' intentions. J. Advert. Res. 1981, 21(5):69-74.
-
(1981)
J. Advert. Res.
, vol.21
, Issue.5
, pp. 69-74
-
-
Lewis, R.C.1
-
47
-
-
67249146828
-
Researching consumer satisfaction: an extension of Herzberg's motivator and hygiene factor theory
-
Lian Chan J.K., Baum T. Researching consumer satisfaction: an extension of Herzberg's motivator and hygiene factor theory. J. Travel Tour. Market. 2007, 23(1):71-83.
-
(2007)
J. Travel Tour. Market.
, vol.23
, Issue.1
, pp. 71-83
-
-
Lian Chan, J.K.1
Baum, T.2
-
48
-
-
34147187773
-
A choice experiment model for beef: what US consumer responses tell us about relative preferences for food safety, country-of-origin labeling and traceability
-
Loureiro M.L., Umberger W.J. A choice experiment model for beef: what US consumer responses tell us about relative preferences for food safety, country-of-origin labeling and traceability. Food Policy 2007, 32(4):496-514.
-
(2007)
Food Policy
, vol.32
, Issue.4
, pp. 496-514
-
-
Loureiro, M.L.1
Umberger, W.J.2
-
49
-
-
0001470636
-
The measurement of urban travel demand
-
McFadden D. The measurement of urban travel demand. J. Public Econ. 1974, 3(4):303-328.
-
(1974)
J. Public Econ.
, vol.3
, Issue.4
, pp. 303-328
-
-
McFadden, D.1
-
50
-
-
84919941680
-
-
Retrieved from
-
Mintel Casual Dining Restaurants US 2013, August, Retrieved from http://academic.mintel.com.ezproxy.lib.purdue.edu/display/637704/.
-
(2013)
Mintel Casual Dining Restaurants US
-
-
-
51
-
-
84981627464
-
On decision rules and information processing strategies for choices among multiattribute alternatives
-
Montgomery H., Svenson O. On decision rules and information processing strategies for choices among multiattribute alternatives. Scand. J. Psychol. 1976, 17(1):283-291.
-
(1976)
Scand. J. Psychol.
, vol.17
, Issue.1
, pp. 283-291
-
-
Montgomery, H.1
Svenson, O.2
-
52
-
-
64049096814
-
Does food quality really matter in restaurants? Its impact on customer satisfaction and behavioral intentions
-
Namkung Y., Jang S.C.S. Does food quality really matter in restaurants? Its impact on customer satisfaction and behavioral intentions. J. Hosp. Tour. Res. 2007, 31(3):387-409.
-
(2007)
J. Hosp. Tour. Res.
, vol.31
, Issue.3
, pp. 387-409
-
-
Namkung, Y.1
Jang, S.C.S.2
-
53
-
-
84985846044
-
Methods of coping with social desirability bias: a review
-
Nederhof A.J. Methods of coping with social desirability bias: a review. Eur. J. Soc. Psychol. 1985, 15(3):263-280.
-
(1985)
Eur. J. Soc. Psychol.
, vol.15
, Issue.3
, pp. 263-280
-
-
Nederhof, A.J.1
-
54
-
-
54149087628
-
Beyond conjoint analysis: advances in preference measurement
-
Netzer O., Toubia O., Bradlow E.T., Dahan E., Evgeniou T., Feinberg F.M., Feit E.M., Hui S.K., Johnson J., Liechty J.C., Orlin J.B., Rao V.R. Beyond conjoint analysis: advances in preference measurement. Market. Lett. 2008, 19(3-4):337-354.
-
(2008)
Market. Lett.
, vol.19
, Issue.3-4
, pp. 337-354
-
-
Netzer, O.1
Toubia, O.2
Bradlow, E.T.3
Dahan, E.4
Evgeniou, T.5
Feinberg, F.M.6
Feit, E.M.7
Hui, S.K.8
Johnson, J.9
Liechty, J.C.10
Orlin, J.B.11
Rao, V.R.12
-
55
-
-
78650379586
-
Emotionality and semantic onsets: exploring orienting attention responses in advertising
-
Nielsen J.H., Shapiro S.A., Mason C.H. Emotionality and semantic onsets: exploring orienting attention responses in advertising. J. Market. Res. 2010, 47(6):1138-1150.
-
(2010)
J. Market. Res.
, vol.47
, Issue.6
, pp. 1138-1150
-
-
Nielsen, J.H.1
Shapiro, S.A.2
Mason, C.H.3
-
56
-
-
0002246904
-
Food and beverage management competencies: educator, industry, and student perspectives
-
Okeiyi E., Finley D., Postell R.T. Food and beverage management competencies: educator, industry, and student perspectives. Hosp. Tour. Educ. 1994, 6(4):37-40.
-
(1994)
Hosp. Tour. Educ.
, vol.6
, Issue.4
, pp. 37-40
-
-
Okeiyi, E.1
Finley, D.2
Postell, R.T.3
-
57
-
-
0037783361
-
Comparative evaluation and the relationship between quality, satisfaction, and repurchase loyalty
-
Olsen S.O. Comparative evaluation and the relationship between quality, satisfaction, and repurchase loyalty. J. Acad. Market. Sci. 2002, 30(3):240-249.
-
(2002)
J. Acad. Market. Sci.
, vol.30
, Issue.3
, pp. 240-249
-
-
Olsen, S.O.1
-
62
-
-
84887573386
-
Matching visitation-motives and restaurant attributes in casual dining restaurants
-
Ponnam A., Balaji M.S. Matching visitation-motives and restaurant attributes in casual dining restaurants. IJHM 2014, 37:47-57.
-
(2014)
IJHM
, vol.37
, pp. 47-57
-
-
Ponnam, A.1
Balaji, M.S.2
-
63
-
-
0032093025
-
Cultural differences between Mandarin-speaking tourists and Australian hosts and their impact on cross-cultural tourist-host interaction
-
Reisinger Y., Turner L. Cultural differences between Mandarin-speaking tourists and Australian hosts and their impact on cross-cultural tourist-host interaction. J. Bus. Res. 1998, 42(2):175-187.
-
(1998)
J. Bus. Res.
, vol.42
, Issue.2
, pp. 175-187
-
-
Reisinger, Y.1
Turner, L.2
-
64
-
-
77957914548
-
Can there ever be too many options? A meta-analytic review of choice overload
-
Scheibehenne B., Greifeneder R., Todd P.M. Can there ever be too many options? A meta-analytic review of choice overload. J. Consum. Res. 2010, 37(3):409-425.
-
(2010)
J. Consum. Res.
, vol.37
, Issue.3
, pp. 409-425
-
-
Scheibehenne, B.1
Greifeneder, R.2
Todd, P.M.3
-
66
-
-
0035285279
-
Individual differences in compensatory decision-making style and need for closure as correlates of subjective decision complexity and difficulty
-
Shiloh S., Koren S., Zakay D. Individual differences in compensatory decision-making style and need for closure as correlates of subjective decision complexity and difficulty. Person. Individ. Differ. 2001, 30(4):699-710.
-
(2001)
Person. Individ. Differ.
, vol.30
, Issue.4
, pp. 699-710
-
-
Shiloh, S.1
Koren, S.2
Zakay, D.3
-
67
-
-
4344575440
-
The relative importance of food, atmosphere, and fairness of wait: The case of a full-service restaurant
-
Sulek J.M., Hensley R.L. The relative importance of food, atmosphere, and fairness of wait: The case of a full-service restaurant. Cornell Hosp. Q. 2004, 45(3):235-247.
-
(2004)
Cornell Hosp. Q.
, vol.45
, Issue.3
, pp. 235-247
-
-
Sulek, J.M.1
Hensley, R.L.2
-
68
-
-
70350311049
-
Service orientation: antecedents, outcomes, and implications for hospitality research and practice
-
Teng C.C., Barrows C.W. Service orientation: antecedents, outcomes, and implications for hospitality research and practice. Serv. Ind. J. 2009, 29(10):1413-1435.
-
(2009)
Serv. Ind. J.
, vol.29
, Issue.10
, pp. 1413-1435
-
-
Teng, C.C.1
Barrows, C.W.2
-
69
-
-
0010598654
-
How much more are consumers willing to pay for a higher level of service? A preliminary survey
-
Tse A.C.B. How much more are consumers willing to pay for a higher level of service? A preliminary survey. J. Serv. Market. 2001, 15(1):11-17.
-
(2001)
J. Serv. Market.
, vol.15
, Issue.1
, pp. 11-17
-
-
Tse, A.C.B.1
-
71
-
-
0002667763
-
Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence
-
Zeithaml V.A. Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. J. Market. 1988, 52(3):2-22.
-
(1988)
J. Market.
, vol.52
, Issue.3
, pp. 2-22
-
-
Zeithaml, V.A.1
|