Consumer research in the restaurant environment. Part 3: Analysis, findings and conclusions

International Journal of Contemporary Hospitality Management

Volumn 12, Issue 1, 2000, Pages 13-30

  Kivela, Jakia ^a   Inbakaran, Robert ^b   Reece, John ^b  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

^b RMIT UNIVERSITY   (Australia)

Author keywords

Customer loyalty; Customer satisfaction; Restaurants

Indexed keywords

EID: 64049119788     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596110010304984     Document Type: Article

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