Assessing the relationship between technology readiness and continuance intention in an e-appointment system: Relationship quality as a mediator

Journal of Medical Systems

Volumn 38, Issue 9, 2014, Pages

  Chen, Shih Chih ^a   Jong, Din ^b   Lai, Min Tsai ^a  

^a SOUTHERN TAIWAN UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Taiwan)

^b CHUNG HWA UNIVERSITY OF MEDICAL TECHNOLOGY   (Taiwan)

Author keywords

Continuance intention; E appointment system; Relationship quality; Self service technology; Technology readiness

Indexed keywords

ARTICLE; ATTITUDE TO COMPUTERS; CONTINUANCE INTENTION; CONVERGENT VALIDITY; DISCRIMINANT VALIDITY; E APPOINTMENT SYSTEM; HUMAN; INFORMATION SYSTEM; OPTIMISM; QUESTIONNAIRE; SATISFACTION; SCANNING ELECTRON MICROSCOPY; BEHAVIOR; DOCTOR PATIENT RELATION; ELECTRONIC MEDICAL RECORD; HOSPITAL MANAGEMENT; MASS COMMUNICATION; MEDICAL INFORMATICS; PATIENT PARTICIPATION;

APPOINTMENTS AND SCHEDULES; DIFFUSION OF INNOVATION; ELECTRONIC HEALTH RECORDS; HUMANS; INTENTION; MEDICAL INFORMATICS APPLICATIONS; PATIENT PARTICIPATION; PHYSICIAN-PATIENT RELATIONS; QUESTIONNAIRES;

EID: 84903874127     PISSN: 01485598     EISSN: 1573689X     Source Type: Journal    
DOI: 10.1007/s10916-014-0076-3     Document Type: Article

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