Factors affecting online repurchase intention

Industrial Management and Data Systems

Volumn 114, Issue 4, 2014, Pages 597-611

  Lin, Chinho ^a   Lekhawipat, Watcharee ^a  

^a NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

Author keywords

Adjusted expectations; Customer satisfaction; Online repurchase intention; Online shopping experience; Online shopping habit

Indexed keywords

CUSTOMER SATISFACTION; RESEARCH;

ADJUSTED EXPECTATIONS; BEHAVIORAL CHANGES; COMMON METHOD BIAS; CUSTOMER EXPECTATION; DESIGN/METHODOLOGY/APPROACH; ONLINE SHOPPING; PARTIAL LEAST SQUARE (PLS); REPURCHASE INTENTION;

ELECTRONIC COMMERCE;

EID: 84899927715     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/IMDS-10-2013-0432     Document Type: Article

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