A new understanding of satisfaction model in e-re-purchase situation

European Journal of Marketing

Volumn 44, Issue 7, 2010, Pages 997-1016

  Ha, Hong Youl ^a   Janda, Swinder ^b   Muthaly, Siva K ^c  

^a Kangwon National University   (South Korea)

^b KANSAS STATE UNIVERSITY   (United States)

^c SWINBURNE UNIVERSITY OF TECHNOLOGY   (Australia)

Author keywords

Consumer behaviour; Customer loyalty; Customer satisfaction; Internet; Shopping

Indexed keywords

EID: 77954645701     PISSN: 03090566     EISSN: None     Source Type: Journal    
DOI: 10.1108/03090561011047490     Document Type: Article

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