Determinants of customer repurchase intention in online shopping

Online Information Review

Volumn 33, Issue 4, 2009, Pages 761-784

  Chiu, Chao Min ^a   Chang, Chen Chi ^a   Cheng, Hsiang Lan ^b   Fang, Yu Hui ^a  

^a NATIONAL CENTRAL UNIVERSITY   (Taiwan)

^b True Generation Hospital   (Taiwan)

Author keywords

Consumer behaviour; Customer services quality; Internet shopping; Trust

Indexed keywords

CONSUMER BEHAVIOUR; CUSTOMER LOYALTY; CUSTOMER SERVICES QUALITY; DESIGN/METHODOLOGY/APPROACH; E-SERVICE QUALITY; GENERALISATION; INTERNET SHOPPING; ONLINE SHOPPING; ONLINE STORE; ONLINE TRUST; ONLINE VENDORS; PARTIAL LEAST SQUARES; PERCEIVED EASE OF USE; PERCEIVED USEFULNESS; REPURCHASE INTENTION; RESEARCH MODELS; STRUCTURAL MODELS; TECHNOLOGY ACCEPTANCE MODEL; THEORETICAL MODELS; TRUST; WEB SITE DEVELOPMENT;

ELECTRONIC COMMERCE; INTERNET; MODEL STRUCTURES; ONLINE SYSTEMS; RESEARCH; RETAIL STORES; SALES; WORLD WIDE WEB;

CUSTOMER SATISFACTION;

EID: 70249086213     PISSN: 14684527     EISSN: None     Source Type: Journal    
DOI: 10.1108/14684520910985710     Document Type: Article

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