Nurse turnover: A literature review - An update

International Journal of Nursing Studies

Volumn 49, Issue 7, 2012, Pages 887-905

  Hayes, Laureen J ^a   O'Brien Pallas, Linda ^a   Duffield, Christine ^b   Shamian, Judith ^c   Buchan, James ^d   Hughes, Frances ^e   Laschinger, Heather K Spence ^f   North, Nicola ^g  

^a UNIVERSITY OF TORONTO   (Canada)

^b UNIVERSITY OF TECHNOLOGY SYDNEY   (Australia)

^c Victorian Order of Nurses ^*  (Canada)

^d QUEEN MARGARET UNIVERSITY   (United Kingdom)

^e AUCKLAND UNIVERSITY OF TECHNOLOGY   (New Zealand)

^f UNIVERSITY OF WESTERN ONTARIO   (Canada)

^g UNIVERSITY OF AUCKLAND   (New Zealand)

Author keywords

Job satisfaction; Literature review; Nurse turnover; Turnover cost; Turnover literature; Turnover outcomes

Indexed keywords

HUMAN; NURSE; PERSONNEL MANAGEMENT; REVIEW;

HUMANS; NURSES; PERSONNEL TURNOVER;

EID: 84863101434     PISSN: 00207489     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijnurstu.2011.10.001     Document Type: Review

References (83)

1. Apker J., Propp K.M., Ford W.S.Z. Investigating the effect of nurse-team communication on nurse turnover: relationships among communication processes, identification, and intent to leave. Health Communication 2009, 24(2):106-114.
2. Applebaum D., Fowler S., Fiedler N., Osinubi O., Robson M. The impact of environmental factors on nursing stress, job satisfaction, and turnover intention. Journal of Nursing Administration 2010, 40(7-8):323-328.
3. Bae S.-H, Mark B., Fried B. Impact of nursing unit turnover on patient outcomes in hospitals. Journal of Nursing Scholarship 2010, 42(1):40-49.
4. Baernholdt M., Mark B.A. The nurse work environment, job satisfaction and turnover rates in rural and urban nursing units. Journal of Nursing Management 2009, 17(8):994-1001.
5. Beecroft P.C, Dorey F., Wenten M. Turnover intention in new graduate nurses: a multivariate analysis. Journal of Advanced Nursing 2008, 62(1):41-52.
6. Borkowski N., Amann R., Song S.-H., Weiss C. Nurses' intent to leave the profession: issues related to gender, ethnicity, and educational level. Health Care Management Review 2007, 32(2):160-167.
7. Boumans N.P., De Jong A.H., Vanderlinden L. Determinants of early retirement intentions among Belgian nurses. Journal of Advanced Nursing 2008, 63(1):64-74.
8. Boyle D.K., Miller P.A. Focus on nursing turnover: a system-centered performance measure. Nursing Management 2008, 39(6). 16, 18-20.
9. Brewer C.S., Kovner C.T., Greene W., Cheng Y. Predictors of RNs' intent to work and work decisions 1year later in a U.S. national sample. International Journal of Nursing Studies 2009, 46(7):940-956.
10. Buchan J. Reviewing the benefits of health workforce stability. Human Resources for Health 2010, 8:29:5. http://www.human-resources-health.com/content/8/1/29.
11. Camerino D., Conway P.M., van der Heijden B.I.J.M., Estryn-Behar M., Consonni D., Gould D., Hasselhorn H.-M., The NEXT-Study Group Low perceived work ability, ageing and intention to leave nursing: a comparison among ten European countries. Journal of Advanced Nursing 2006, 56(5):542-552.
12. Camerino D., Conway P.M., van der Heijden B.I.J.M., Estryn-Béhar M., Costa G., Hasselhorn H.-M. Age-dependent relationships between work ability, thinking of quitting the job, and actual leaving among Italian nurses: a longitudinal study. International Journal of Nursing Studies 2008, 45(11):1645-1659.
13. Castle N.G., Engberg J. Organizational characteristics associated with staff turnover in nursing homes. The Gerontologist 2006, 46(1):62-73.
14. Castle N.G., Engberg J., Men A. Nursing home staff turnover: impact on nursing home compare quality measures. The Gerontologist 2007, 47(5):650-661.
15. Castle N.G., Lin M. Top management turnover and quality in nursing homes. Health Care Management Review 2010, 35(2):161-174.
16. Chan M.F., Luk A.L., Leong S.M., Yeung S.M., Van I.K. Factors influencing Macao nurses' intention to leave current employment. Journal of Clinical Nursing 2009, 18(6):893-901.
17. Chiu Y.-L., Chung R.-G., Wu C.-S., Ho C.-H. The effects of job demands, control, and social support on hospital clinical nurses' intention to turn over. Applied Nursing Research 2009, 22(4):258-263.
18. Cooper H. Synthesizing Research: A Guide for Literature Reviews 1998, Sage Publications, Thousand Oaks, CA, USA. 3rd edition.
19. Crossley C.D., Bennet R.J., Jex S.M., Burnfield J.L. Development of a global measure of job embeddedness and integration into a traditional model of voluntary turnover. Journal of Applied Psychology 2007, 92(4):1031-1042.
20. Delobelle P., Rawlinson J.L., Ntuli S., Malatsi I., Decock R., Depoorter A.M. Job satisfaction and turnover intent of primary healthcare nurses in rural South Africa: a questionnaire survey. Journal of Advanced Nursing 2011, 67(2):371-383.
21. Duffield C., Roche M., Blay N., Stasa H. Nursing unit managers, staff retention and the work environment. Journal of Clinical Nursing 2011, 20(1-2):23-33.
22. Duffield C., Roche M., O'Brien-Pallas L., Catling-Paull C. The implications of staff 'churn' for nurse managers, staff and patients. Nursing Economics 2009, 27(2):103-110.
23. Duffield C., Roche M., O'Brien-Pallas L., Catling-Paull C., King M. Staff satisfaction and retention and the role of the Nursing Unit Manager. Collegian 2009, 16:11-17.
24. Estryn-Behar M., Van der Heijden B., Oginska H., Camerino D., Le Nezet O., Conway P.M., Fry C., Hasselhorn H.-M., The NEXT Study Group The Impact of social work environment, teamwork characteristics, burnout, and personal factors upon intent to leave among European nurses. Medical Care 2007, 45(10):939-950.
25. Flinkman M., Leino-Kilpi H., Salantera S. Nurses' intention to leave the profession: integrative review. Journal of Advanced Nursing 2010, 66(7):1422-1434.
26. Flinkman M., Laine M., Leino-Kilpi H., Hasselhorn H.M., Salanterä S. Explaining young registered Finnish nurses' intention to leave the profession: a questionnaire survey. International Journal of Nursing Studies 2008, 45(5):727-739.
27. Frijters P., Shields M.A., Wheatley Price S. Investigating the quitting decisions of nurses: panel data evidence from the British National Health Service. Health Economics 2007, 16(1):57-73.
28. Gardner J.K., Thomas-Hawkins C., Fogg L., Latham C.E. The relationships between nurses' perceptions of the hemodialysis unit work environment and nurse turnover, patient satisfaction, and hospitalizations. Nephrology Nursing Journal 2007, 34(3):271-282.
29. Gormley D.K. Are we on the same page? Staff nurse and manager perceptions of work environment, quality of care and anticipated nurse turnover. Journal of Nursing Management 2011, 19(1):33-40.
30. Han G., Jekel M. The mediating role of job satisfaction between leader-member exchange and turnover intentions. Journal of Nursing Management 2011, 19(1):41-49.
31. Hauck A., Quinn Griffin M.T., Fitzpatrick J.J. Structural empowerment and anticipated turnover among critical care nurses. Journal of Nursing Management 2011, 19(2):269-276.
32. Hayes L., O'Brien-Pallas L., Duffield C., Shamian J., Buchan J., Hughes F., Laschinger H.K.S., North N., Stone P. Nurse turnover: a literature review. International Journal of Nursing Studies 2006, 43(2):237-263.
33. Hwang J.I., Chang H. Work climate perception and turnover intention among Korean hospital staff. International Nursing Review 2009, 56(1):73-80.
34. International Council of Nurses, 2010. The impact of turnover and the benefit of stability in the nursing workforce. Developed by Andrea Baumann, RN, PhD for the International Centre for Human Resources in Nursing. From http://www.ichrn.com/publications/policyresearch/Turnover_EN.pdf.
35. Jones C.B. The costs of nursing turnover. Part 1: an economic perspective. Journal of Nursing Administration 2004, 34(12):562-570.
36. Jones C.B Revisiting nurse turnover costs: adjusting for inflation. Journal of Nursing Administration 2008, 38(1):11-18.
37. Jones C.B., Gates M. The costs and benefits of nurse turnover: a business case for nurse retention. Online Journal of Issues in Nursing 2007, 12(3):7.
38. Jones C.B., Havens D.S., Thompson P.A. Chief nursing officer turnover and the crisis brewing: views from the front line. Journal of Nursing Administration 2009, 39(6):285-292.
39. Kanter R.M. Men and Women of the Corporation 1993, Basic Books, New York, NY. 2nd edition.
40. Kash B.A., Castle N.G., Naufal G.S., Hawes C. Effect of staff turnover on staffing: a closer look at Registered Nurses, Licensed Vocational Nurses, and Certified Nursing Assistants. The Gerontologist 2006, 46(5):609-619.
41. Lavoie-Tremblay M., O'Brien-Pallas L., Gelinas C., Desforges N., Marchionni C. Addressing the turnover issue among new nurses from a generational viewpoint. Journal of Nursing Management 2008, 16(6):724-733.
42. Lavoie-Tremblay M., Paquet M., Marchionni C., Drevniok U. Turnover intention among new nurses: a generational perspective. Journal for Nurses in Staff Development 2011, 27(1):39-45.
43. Lee T.-Y., Tzeng W.-C., Lin C.-H., Yeh M.-L. Effects of a preceptorship programme on turnover rate, cost, quality and professional development. Journal of Clinical Nursing 2009, 18(8):1217-1225.
44. Leiter M., Harvie P., Frizzell C. The correspondence of patient satisfaction and nurse burnout. Social Science and Medicine 1998, 47(10):1611-1617.
45. Leiter M.P., Maslach C. Nurse turnover: the mediating role of burnout. Journal of Nursing Management 2009, 17(3):331-339.
46. Leiter M.P., Jackson N.J., Shaughnessy K. Contrasting burnout, turnover intention, control, value congruence and knowledge sharing between Baby Boomers and Generation X. Journal of Nursing Management 2009, 17(1):100-109.
47. Leiter M.P, Price S.L., Spence Laschinger H.K. Generational differences in distress, attitudes and incivility among nurses. Journal of Nursing Management 2010, 18(8):970-980.
48. LeVasseur S.A., Wang C., Mathews B., Boland M. Generational differences in registered nurse turnover. Policy, Politics & Nursing Practice 2009, 10(3):212-223.
49. Li J., Fu H., Hu Y., Shang L., Wu Y., Kristensen T.S., Hans Mueller B., Hasselhorn H.M. Psychosocial work environment and intention to leave the nursing profession: results from the longitudinal Chinese NEXT study. Scandinavian Journal of Public Health 2010, 38(Suppl. 3):69-80.
50. Liou S.-R. Nurses' intention to leave: critically analyze the theory of reasoned action and organizational commitment model. Journal of Nursing Management 2009, 17(1):92-99.
51. Ma J.-C., Lee P.-H., Yang Y.-C., Chang W.-Y. Predicting factors related to nurses' intention to leave, job satisfaction, and perception of quality of care in acute care hospitals. Nursing Economics 2009, 27(3):178-184.
52. McCarthy G., Tyrrell M.P., Lehane E. Intention to 'leave' or 'stay' in nursing. Journal of Nursing Management 2007, 15(3):248-255.
53. Meeusen V.C., Van Dam K., Brown-Mahoney C., Van Zundert A.A., Knape H.T. Understanding nurse anesthetists' intention to leave their job: how burnout and job satisfaction mediate the impact of personality and workplace characteristics. Health Care Management Review 2011, 36(2):155-163.
54. Menon S.T. Employee empowerment: an integrative psychological approach. Applied psychological approach: An international review 2001, 50(1):153-180.
55. Nogueras D.J. Occupational commitment, education, and experience as a predictor of intent to leave the nursing profession. Nursing Economics 2006, 24(2):86-93.
56. North N., Hughes F. Methodological challenges to researching nursing turnover in New Zealand: a progress report of a national study. Asia Pacific Journal of Health Management 2006, 1(1):45-51.
57. O'Brien-Pallas L., Duffield C., Hayes L. Do we really understand how to retain nurses?. Journal of Nursing Management 2006, 14(4):262-270.
58. O'Brien-Pallas L., Griffin P., Shamian J., Buchan J., Duffield C., Hughes F., Laschinger H.K.S., North N., Stone P.W. The impact of nurse turnover on patient, nurse, and system outcomes: a pilot study and focus for a multicenter international study. Policy, Politics, & Nursing Practice 2006, 7(3):169-179.
59. O'Brien-Pallas, L., Tomblin Murphy, G., Shamian, J., 2008. Understanding the costs and outcomes of nurses' turnover in Canadian hospitals. Final report submitted to Canadian Institutes of Health Research.
60. O'Brien-Pallas L., Tomblin Murphy G., Shamian J., Li X., Hayes L.J. Impact and determinants of nurse turnover: a pan-Canadian study. Journal of Nursing Management 2010, 18(8):1073-1086.
61. Rajapaksa S., Rothstein W. Factors that influence the decisions of men and women nurses to leave nursing. Nursing Forum 2009, 44(3):195-206.
62. Raup G.H. The impact of ED nurse manager leadership style on staff nurse turnover and patient satisfaction in academic health center hospitals. Journal of Emergency Nursing (JEN) 2008, 34(5):403-409.
63. Rheaume A., Clement L., Lebel N. Understanding intention to leave amongst new graduate Canadian nurses: a repeated cross sectional survey. International Journal of Nursing Studies 2011, 48(4):490-500.
64. Rondeau K.V., Williams E.S., Wagar T.H. Turnover and vacancy rates for registered nurses: do local labor market factors matter?. Health Care Management Review 2008, 33(1):69-78.
65. Rondeau K.V., Williams E.S., Wagar T.H. Developing human capital: what is the impact on nurse turnover?. Journal of Nursing Management 2009, 17(6):739-748.
66. Sellgren S., Ekvall G., Tomson G. Nursing staff turnover: does leadership matter?. Leadership in Health Services 2007, 20(3):169-183.
67. Sherman R.O. Leading a multigenerational nursing workforce: issues, challenges and strategies. Online Journal of Issues in Nursing 2006, 11(2). 10.3912/OJIN.Vol11No02Man02.
68. Sherman R.O. One size doesn't fit all: motivating a multigenerational staff. Nursing Management 2008, 39(9):8-10.
69. Shortell S.M., Zimmerman J.E., Rousseau D.M., Gilles R.R., Wagner D.P., Draper E.A., Knaus W.A., Duffy J. The performance of intensive care units: does good management make a difference. Medical Care 1994, 32(5):508-525.
70. Spreitzer G.M. Social structural characteristics of psychological empowerment. Academy of Management Journal 1995, 39(2):483-504.
71. Stewart N.J., D'Arcy C., Kosteniuk J., Andrews M.E., Morgan D., Forbes D., MacLeod M.L.P., Kulig J.C., Pitblado J.R. Moving on? Predictors of intent to leave among rural and remote RNs in Canada. Journal of Rural Health 2011, 27(1):103-113.
72. Stone P.W., Larson E.L., Mooney-Kane C., Smolowitz J., Lin S.X., Dick A.W. Organizational climate and intensive care unit nurses' intention to leave. Critical Care Medicine 2006, 34(7):1907-1912.
73. Stone P.W., Mooney-Kane C., Larson E.L., Pastor D.K., Zwanziger J., Dick A.W. Nurse working conditions, organizational climate, and intent to leave in ICUs: an instrumental variable approach. Health Services Research 2007, 42(3 pt 1):1085-1104.
74. Takase M. A concept analysis of turnover intention: implications for nursing management. Collegian 2010, 17(1):3-12.
75. Takase M., Maude P., Manias E. The impact of role discrepancy on nurses' intention to quit their jobs. Journal of Clinical Nursing 2006, 15(9):1071-1080.
76. Takase M., Yamashita N., Oba K. Nurses' leaving intentions: antecedents and mediating factors. Journal of Advanced Nursing 2008, 62(3):295-306.
77. Takase M., Oba K., Yamashita N. Generational differences in factors influencing job turnover among Japanese nurses: an exploratory comparative design. International Journal of Nursing Studies 2009, 46(7):957-967.
78. Tei-Tominaga M., Miki A. A longitudinal study of factors associated with intentions to leave among newly graduated nurses in eight advanced treatment hospitals in Japan. Industrial Health 2010, 48(3):305-316.
79. Tschannen D., Kalisch B.J., Lee K.H. Missed nursing care: the impact on intention to leave and turnover. Canadian Journal of Nursing Research 2010, 42(4):22-39.
80. Ulrich B., Krozek C., Early S., Ashlock C.H., Africa L.M., Carman M.L. Improving retention, confidence, and competence of new graduate nurses: results from a 10-year longitudinal database. Nursing Economics 2010, 28(6):363-376.
81. Zeytinoglu I.U., Denton M., Davies S., Baumann A., Blythe J., Boos L. Retaining nurses in their employing hospitals and in the profession: effects of job preference, unpaid overtime, importance of earnings and stress. Health Policy 2006, 79(1):57-72.
82. Zeytinoglu I.U., Denton M., Davies S., Baumann A., Blythe J., Boos L. Deteriorated external work environment, heavy workload and nurses' job satisfaction and turnover intention. Canadian Public Policy 2007, 33(Suppl. 1):S31-S47.
83. Zurmehly J., Martin P.A., Fitzpatrick J.J. Registered nurse empowerment and intent to leave current position and/or profession. Journal of Nursing Management 2009, 17(3):383-391.