Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach

Benchmarking

Volumn 18, Issue 4, 2011, Pages 563-587

  Talib, Faisal ^a   Rahman, Zillur ^b   Qureshi, M ^c  

^a ALIGARH MUSLIM UNIVERSITY   (India)

^b INDIAN INSTITUTE OF TECHNOLOGY ROORKEE   (India)

^c M S UNIVERSITY OF BARODA   (India)

Author keywords

Barriers; Interpretive structural modeling; Managers; Modeling; Service organization; Total quality management

Indexed keywords

EID: 79960335939     PISSN: 14635771     EISSN: None     Source Type: Journal    
DOI: 10.1108/14635771111147641     Document Type: Review

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