The congruence of quality values in higher education

Quality Assurance in Education

Volumn 13, Issue 2, 2005, Pages 107-119

  Telford, Ronnie ^a   Masson, Ron ^a  

^a Napier University Business School   (United Kingdom)

Author keywords

Customer satisfaction; Higher education; Quality; Value added

Indexed keywords

EID: 20344398415     PISSN: 09684883     EISSN: None     Source Type: Journal    
DOI: 10.1108/09684880510594364     Document Type: Article

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