Organizational culture, Sri Lanka, public sector organizations, total quality management, hospitals: An administrative staff perspective in the indian context

TQM Journal

Volumn 22, Issue 1, 2010, Pages 56-71

  Sahney, Sangeeta ^a   Banwet, D K ^b   Karunes, S ^b  

^a INDIAN INSTITUTE OF TECHNOLOGY   (India)

^b INDIAN INSTITUTE OF TECHNOLOGY DELHI   (India)

Author keywords

Educational administration; Higher education; India; Quality management

Indexed keywords

ADMINISTRATIVE STAFF; CHANGING ENVIRONMENT; CRITICAL COMPONENT; CRITICAL TO QUALITIES; DELIVER QUALITY; EDUCATIONAL ADMINISTRATION; EDUCATIONAL INSTITUTES; EDUCATIONAL INSTITUTIONS; EDUCATIONAL SYSTEMS; EMPIRICAL STUDIES; HIERARCHICAL STRUCTURES; HIGHER EDUCATION; INTEGRATED FRAMEWORKS; INTERPRETIVE STRUCTURAL MODELING; LITERATURE REVIEWS; ORGANIZATIONAL CULTURES; PILOT STUDIES; POLICY MAKERS; PUBLIC SECTOR ORGANIZATION; QUALITY ASSESSMENT; SRI LANKA; STRATEGIC ISSUES; VOCATIONAL EDUCATION;

COMPETITION; DECISION MAKING; PLANNING; QUALITY ASSURANCE; QUALITY CONTROL; QUALITY FUNCTION DEPLOYMENT; SOCIETIES AND INSTITUTIONS; TOTAL QUALITY MANAGEMENT;

TEACHING;

EID: 76649113368     PISSN: 17542731     EISSN: None     Source Type: Journal    
DOI: 10.1108/17542731011009621     Document Type: Article

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