The barriers to total quality management

Quality Progress

Volumn 31, Issue 6, 1998, Pages 57-60

  Tamimi, Nabil ^a,b   Sebastianelli, Rose ^a,c,d  

^a UNIVERSITY OF SCRANTON   (United States)

^b TEMPLE UNIVERSITY   (United States)

^c Dept of Operations and Info Mgmt ^*

^d PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPENSATION (PERSONNEL); COSTS; INDUSTRIAL RELATIONS; PERSONNEL RATING; PERSONNEL TESTING; PERSONNEL TRAINING; PUBLIC RELATIONS; QUALITY CONTROL; RESOURCE ALLOCATION; STRATEGIC PLANNING;

HUMAN RESOURCES DEVELOPMENT; LEADERSHIP;

TOTAL QUALITY MANAGEMENT;

EID: 0032098857     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (2)

1. 1997 Malcolm Baldrige National Quality Award Criteria for Performance Excellence, U.S. Department of Commerce, National Institute of Standards and Technology, Gaithersburg, MD.
2. Richard Blackburn and Benson Rosen, "Total Quality and Human Resources Management: Lessons Learned from Baldrige Award-Winning Companies," Academy of Management Executive, Vol. 7, No. 3, 1993, pp. 49-66.