Breaking through barriers to TQM effectiveness: Lack of commitment of upper-level management

Total Quality Management and Business Excellence

Volumn 16, Issue 8-9, 2005, Pages 1009-1021

  Soltani, Ebrahim ^a   Lai, Pei Chun ^b   Gharneh, Naser Shams ^c  

^a UNIVERSITY OF KENT   (United Kingdom)

^b MING CHUAN UNIVERSITY   (Taiwan)

^c AMIRKABIR UNIVERSITY OF TECHNOLOGY   (Iran)

Author keywords

CEO senior management; Literature survey; Management commitment; TQM

Indexed keywords

EID: 27844612544     PISSN: 14783363     EISSN: None     Source Type: Journal    
DOI: 10.1080/14783360500163201     Document Type: Conference Paper

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