-
1
-
-
84986974443
-
Total quality management: A literature review and an agenda for future research
-
Ahire, S.L., Landeros, R. and Golhar, D.Y. (1995), "Total quality management: a literature review and an agenda for future research", Production and Operations Management, Vol. 4 No. 3, pp. 277-306.
-
(1995)
Production and Operations Management
, vol.4
, Issue.3
, pp. 277-306
-
-
Ahire, S.L.1
Landeros, R.2
Golhar, D.Y.3
-
2
-
-
0030548814
-
Development and validation of TQM implementation constructs
-
Ahire, S.L., Golhar, D.Y. and Waller, M.W. (1996), "Development and validation of TQM implementation constructs", Decision Sciences, Vol. 27 No. 1, pp. 23-56.
-
(1996)
Decision Sciences
, vol.27
, Issue.1
, pp. 23-56
-
-
Ahire, S.L.1
Golhar, D.Y.2
Waller, M.W.3
-
3
-
-
0442326764
-
Using the competing values framework to investigate the culture of Qatar industries
-
Al-khalifa, K.M. and Aspinwall, E.M. (2001), "Using the competing values framework to investigate the culture of Qatar industries", Total Quality Management, Vol. 12 No. 4, pp. 417-28.
-
(2001)
Total Quality Management
, vol.12
, Issue.4
, pp. 417-28
-
-
Al-Khalifa, K.M.1
Aspinwall, E.M.2
-
4
-
-
0009663809
-
A total quality culture
-
Batten, J. (1993), "A total quality culture", Management Review, Vol. 83 No. 5, p. 61.
-
(1993)
Management Review
, vol.83
, Issue.5
, pp. 61
-
-
Batten, J.1
-
5
-
-
0002914725
-
TQM does work: Ten reasons why misguided attempts fail
-
Becker, S.W. (1993), "TQM does work: ten reasons why misguided attempts fail", Management Review, Vol. 82 No. 5, pp. 30-2.
-
(1993)
Management Review
, vol.82
, Issue.5
, pp. 30-2
-
-
Becker, S.W.1
-
6
-
-
0037391031
-
Exploitation, exploration, and process management: The productivity dillema revisited
-
Benner, M.J. and Tushman, M.L. (2003), "Exploitation, exploration, and process management: the productivity dillema revisited", Academy of Management Review, Vol. 28 No. 2, pp. 238-56.
-
(2003)
Academy of Management Review
, vol.28
, Issue.2
, pp. 238-56
-
-
Benner, M.J.1
Tushman, M.L.2
-
7
-
-
0040834517
-
Identification of the critical factors of TQM
-
Black, S.A. and Porter, L.J. (1996), "Identification of the critical factors of TQM", Decision Sciences, Vol. 17 No. 1, pp. 1-21.
-
(1996)
Decision Sciences
, vol.17
, Issue.1
, pp. 1-21
-
-
Black, S.A.1
Porter, L.J.2
-
8
-
-
0003780883
-
-
Bollen, K.A. Long, J.S. Sage Newbury Park, CA
-
Bollen, K.A. and Long, J.S. (Eds) (1993), Testing Structural Equation Modelling, Sage, Newbury Park, CA.
-
(1993)
Testing Structural Equation Modelling
-
-
-
9
-
-
79951979649
-
Organizational culture and the management of quality
-
Bright, K. and Cooper, C.L. (1993), "Organizational culture and the management of quality", Journal of Managerial Psychology, Vol. 8 No. 6, pp. 21-7.
-
(1993)
Journal of Managerial Psychology
, vol.8
, Issue.6
, pp. 21-7
-
-
Bright, K.1
Cooper, C.L.2
-
10
-
-
0001814265
-
Why does total quality fail in two out of three tries?
-
Brown, M.G. (1993), "Why does total quality fail in two out of three tries?", Journal for Quality and Participation, Vol. 16 No. 2, pp. 80-9.
-
(1993)
Journal for Quality and Participation
, vol.16
, Issue.2
, pp. 80-9
-
-
Brown, M.G.1
-
11
-
-
0030521490
-
Competing values in organizations: Contextual influences and structural consequences
-
Buenger, V., Daft, R.L., Conlon, E.J. and Austin, J. (1996), "Competing values in organizations: contextual influences and structural consequences", Organization Science, Vol. 7 No. 5, pp. 557-76.
-
(1996)
Organization Science
, vol.7
, Issue.5
, pp. 557-76
-
-
Buenger, V.1
Daft, R.L.2
Conlon, E.J.3
Austin, J.4
-
12
-
-
0003172089
-
Measuring the success of a TQM programme
-
Capon, N., Kaye, M.M. and Wood, M. (1995), "Measuring the success of a TQM programme", International Journal of Quality & Reliability Management, Vol. 12 No. 8, pp. 8-22.
-
(1995)
International Journal of Quality & Reliability Management
, vol.12
, Issue.8
, pp. 8-22
-
-
Capon, N.1
Kaye, M.M.2
Wood, M.3
-
13
-
-
0030164928
-
The ideal culture profile for total quality management: A competing values perspective
-
Chang, F.S. and Wiebe, H.A. (1996), "The ideal culture profile for total quality management: a competing values perspective", Engineering Management Journal, Vol. 8 No. 2, pp. 19-26.
-
(1996)
Engineering Management Journal
, vol.8
, Issue.2
, pp. 19-26
-
-
Chang, F.S.1
Wiebe, H.A.2
-
14
-
-
0034628958
-
Validating the Malcolm Baldrige National Quality Award framework through structural equation modelling
-
Curkovic, S., Melnyk, S., Calantone, R.J. and Handfield, R.B. (2000), "Validating the Malcolm Baldrige National Quality Award framework through structural equation modelling", International Journal of Production Research, Vol. 38 No. 4, pp. 765-91.
-
(2000)
International Journal of Production Research
, vol.38
, Issue.4
, pp. 765-91
-
-
Curkovic, S.1
Melnyk, S.2
Calantone, R.J.3
Handfield, R.B.4
-
16
-
-
0039621560
-
A contingent view of quality management - The impact of international competition on quality
-
Das, A., Handfield, R.B., Calantone, R.J. and Ghosh, S. (2000), "A contingent view of quality management - the impact of international competition on quality", Decision Sciences, Vol. 31 No. 3, pp. 649-90.
-
(2000)
Decision Sciences
, vol.31
, Issue.3
, pp. 649-90
-
-
Das, A.1
Handfield, R.B.2
Calantone, R.J.3
Ghosh, S.4
-
17
-
-
0010612318
-
Management theory and total quality: Improving research and practice through theory development
-
Dean, J.W. and Bowen, D.E. (1994), "Management theory and total quality: improving research and practice through theory development", Academy of Management Review, Vol. 19 No. 3, pp. 392-418.
-
(1994)
Academy of Management Review
, vol.19
, Issue.3
, pp. 392-418
-
-
Dean, J.W.1
Bowen, D.E.2
-
18
-
-
0032651658
-
Toward defining the quality culture
-
Dellana, S.A. and Hauser, R.D. (1999), "Toward defining the quality culture", Engineering Management Journal, Vol. 11 No. 2, pp. 11-15.
-
(1999)
Engineering Management Journal
, vol.11
, Issue.2
, pp. 11-15
-
-
Dellana, S.A.1
Hauser, R.D.2
-
19
-
-
0002228347
-
Organizational culture and organizational development: A competing values approach
-
Denison, D.R. and Spreitzer, G.M. (1991), "Organizational culture and organizational development: a competing values approach", Research in Organizational Change and Development, Vol. 5, pp. 1-21.
-
(1991)
Research in Organizational Change and Development
, vol.5
, pp. 1-21
-
-
Denison, D.R.1
Spreitzer, G.M.2
-
20
-
-
0003101207
-
Exploding the myth: Do all quality management practices contribute to superior quality performance?
-
Dow, D., Samson, D. and Ford, S. (1999), "Exploding the myth: do all quality management practices contribute to superior quality performance?", Production and Operations Management, Vol. 8 No. 1, pp. 1-27.
-
(1999)
Production and Operations Management
, vol.8
, Issue.1
, pp. 1-27
-
-
Dow, D.1
Samson, D.2
Ford, S.3
-
21
-
-
0001497330
-
Latent variables in business logistics research: Scale development and validation
-
Dunn, S.C., Seaker, R.F. and Waller, M.A. (1994), "Latent variables in business logistics research: scale development and validation", Journal of Business Logistics, Vol. 15 No. 2, pp. 145-72.
-
(1994)
Journal of Business Logistics
, vol.15
, Issue.2
, pp. 145-72
-
-
Dunn, S.C.1
Seaker, R.F.2
Waller, M.A.3
-
23
-
-
0028401194
-
A framework for quality management research and an associated measurement instrument
-
Flynn, B.B., Schroeder, R.G. and Sakakibara, S. (1994), "A framework for quality management research and an associated measurement instrument", Journal of Operations Management, Vol. 11 No. 4, pp. 339-66.
-
(1994)
Journal of Operations Management
, vol.11
, Issue.4
, pp. 339-66
-
-
Flynn, B.B.1
Schroeder, R.G.2
Sakakibara, S.3
-
24
-
-
0038310600
-
Quality management and its relationship with organizational context and design
-
Germain, R. and Spears, N. (1999), "Quality management and its relationship with organizational context and design", International Journal of Quality & Reliability Management, Vol. 16 No. 4, pp. 371-91.
-
(1999)
International Journal of Quality & Reliability Management
, vol.16
, Issue.4
, pp. 371-91
-
-
Germain, R.1
Spears, N.2
-
25
-
-
0038978292
-
Improving the process of product innovation
-
Gobeli, D.H. and Brown, D.J. (1993), "Improving the process of product innovation", Research-Technology Management, Vol. 36 No. 2, pp. 38-44.
-
(1993)
Research-Technology Management
, vol.36
, Issue.2
, pp. 38-44
-
-
Gobeli, D.H.1
Brown, D.J.2
-
26
-
-
0001902722
-
A survey instrument for standardizing TQM modeling research
-
Grandzol, J.R. and Gershon, M. (1998), "A survey instrument for standardizing TQM modeling research", International Journal of Quality Science, Vol. 3 No. 1, pp. 80-105.
-
(1998)
International Journal of Quality Science
, vol.3
, Issue.1
, pp. 80-105
-
-
Grandzol, J.R.1
Gershon, M.2
-
27
-
-
0000040371
-
TQM's challenge to management theory and practice
-
Winter
-
Grant, R.M., Shani, R. and Krishnan, R. (1994), "TQM's challenge to management theory and practice", Sloan Management Review, Winter, pp. 25-35.
-
(1994)
Sloan Management Review
, pp. 25-35
-
-
Grant, R.M.1
Shani, R.2
Krishnan, R.3
-
28
-
-
0345851249
-
Total quality management: Empirical, conceptual, and practical issues
-
Hackman, J.R. and Wageman, R. (1995), "Total quality management: empirical, conceptual, and practical issues", Administrative Science Quarterly, Vol. 40 No. 2, pp. 203-70.
-
(1995)
Administrative Science Quarterly
, vol.40
, Issue.2
, pp. 203-70
-
-
Hackman, J.R.1
Wageman, R.2
-
29
-
-
0003506109
-
-
Prentice-Hall International Inc. Upper Saddle River, NJ
-
Hair, J.F., Anderson, R.E., Tatham, R.L. and Black, W.C. (1998), Multivariate Data Analysis, Prentice-Hall International Inc., Upper Saddle River, NJ.
-
(1998)
Multivariate Data Analysis
-
-
Hair, J.F.1
Anderson, R.E.2
Tatham, R.L.3
Black, W.C.4
-
30
-
-
0001779090
-
Ten reasons TQM doesn't work
-
Harari, O. (1993), "Ten reasons TQM doesn't work", Management Review, Vol. 82 No. 1, pp. 33-8.
-
(1993)
Management Review
, vol.82
, Issue.1
, pp. 33-8
-
-
Harari, O.1
-
31
-
-
0003630216
-
-
Houghton Mifflin Company Boston, MA, New York, NY
-
Hill, C.W.L. and Jones, G.R. (2001), Strategic Management Theory - An Integrated Approach, Houghton Mifflin Company, Boston, MA, New York, NY.
-
(2001)
Strategic Management Theory - An Integrated Approach
-
-
Hill, C.W.L.1
Jones, G.R.2
-
33
-
-
0002305982
-
Testing structural equation models
-
Bollen, K.A. Long, J.S. Sage Newbury Park, CA
-
Joreskog, K. (1993), "Testing structural equation models", in Bollen, K.A. and Long, J.S. (Eds), Testing Structural Equation Models, Sage, Newbury Park, CA, pp. 295-316.
-
(1993)
Testing Structural Equation Models
, pp. 295-316
-
-
Joreskog, K.1
-
34
-
-
0003702140
-
-
Juran, J.M. ASQC Quality Press Milwaukee, WI
-
Juran, J.M. (Ed.) (1995), A History of Managing for Quality, ASQC Quality Press, Milwaukee, WI.
-
(1995)
A History of Managing for Quality
-
-
-
35
-
-
0033249394
-
A confirmatory factor analysis of the competing values instrument
-
Kalliath, T.J., Bluedorn, A.C. and Gillespie, D.F. (1999), "A confirmatory factor analysis of the competing values instrument", Educational and Psychological Measurement, Vol. 59 No. 1, pp. 143-58.
-
(1999)
Educational and Psychological Measurement
, vol.59
, Issue.1
, pp. 143-58
-
-
Kalliath, T.J.1
Bluedorn, A.C.2
Gillespie, D.F.3
-
36
-
-
0642363883
-
Total quality culture
-
Kanji, G.K. (1997), "Total quality culture", Total Quality Management, Vol. 8 No. 6, pp. 417-28.
-
(1997)
Total Quality Management
, vol.8
, Issue.6
, pp. 417-28
-
-
Kanji, G.K.1
-
37
-
-
0004807939
-
A mismatch of cultures: A pitfall of implementing a total quality approach
-
Kekale, T. and Kekale, J. (1995), "A mismatch of cultures: a pitfall of implementing a total quality approach", International Journal of Quality & Reliability Management, Vol. 12 No. 9, pp. 210-20.
-
(1995)
International Journal of Quality & Reliability Management
, vol.12
, Issue.9
, pp. 210-20
-
-
Kekale, T.1
Kekale, J.2
-
38
-
-
0003168174
-
A three-dimensional perspective of total quality management
-
Lau, R.S.M. and Anderson, C.A. (1998), "A three-dimensional perspective of total quality management", International Journal of Quality & Reliability Management, Vol. 15 No. 1, pp. 85-98.
-
(1998)
International Journal of Quality & Reliability Management
, vol.15
, Issue.1
, pp. 85-98
-
-
Lau, R.S.M.1
Anderson, C.A.2
-
40
-
-
0001788721
-
Model specification: Procedures, strategies, and related issues
-
Hoyle, R. Sage Thousand Oaks, CA
-
McCallum, R. (1995), "Model specification: procedures, strategies, and related issues", in Hoyle, R. (Ed.), Structural Equation Modelling: Concepts, Issues and Applications, Sage, Thousand Oaks, CA, pp. 16-36.
-
(1995)
Structural Equation Modelling: Concepts, Issues and Applications
, pp. 16-36
-
-
McCallum, R.1
-
41
-
-
0032631296
-
Organizational culture and advanced manufacturing technology implementation
-
McDermott, C.M. and Stock, G.N. (1999), "Organizational culture and advanced manufacturing technology implementation", Journal of Operations Management, Vol. 17 No. 5, pp. 521-33.
-
(1999)
Journal of Operations Management
, vol.17
, Issue.5
, pp. 521-33
-
-
McDermott, C.M.1
Stock, G.N.2
-
42
-
-
0001008970
-
Culture, climate, and total quality management: Measuring readiness for change
-
McNabb, D.E. and Sepic, F.T. (1995), "Culture, climate, and total quality management: measuring readiness for change", Public Productivity & Management, Vol. 18 No. 4, pp. 369-85.
-
(1995)
Public Productivity & Management
, vol.18
, Issue.4
, pp. 369-85
-
-
McNabb, D.E.1
Sepic, F.T.2
-
43
-
-
22644449804
-
Cultivating a quality mind-set
-
Mak, W.M. (1999), "Cultivating a quality mind-set", Total Quality Management, Vol. 10 Nos 4-5, pp. 622-6.
-
(1999)
Total Quality Management
, vol.10
, Issue.4-5
, pp. 622-6
-
-
Mak, W.M.1
-
44
-
-
0035608121
-
Organisational culture and quality improvement
-
Maull, R., Brown, P. and Cliffe, R. (2001), "Organisational culture and quality improvement", International Journal of Operations & Production Management, Vol. 21 No. 3, pp. 302-26.
-
(2001)
International Journal of Operations & Production Management
, vol.21
, Issue.3
, pp. 302-26
-
-
Maull, R.1
Brown, P.2
Cliffe, R.3
-
45
-
-
21344485415
-
The pitfalls of strategic planning
-
Mintzberg, H. (1993), "The pitfalls of strategic planning", California Management Review, Vol. 36 No. 1, pp. 32-47.
-
(1993)
California Management Review
, vol.36
, Issue.1
, pp. 32-47
-
-
Mintzberg, H.1
-
46
-
-
0001182280
-
Strategic approaches, organizational design and quality management - Integration in a fit and contingency model
-
Moreno-Luzon, M.D. and Peris, F.J. (1998), "Strategic approaches, organizational design and quality management - integration in a fit and contingency model", International Journal of Quality Science, Vol. 3 No. 4, pp. 328-47.
-
(1998)
International Journal of Quality Science
, vol.3
, Issue.4
, pp. 328-47
-
-
Moreno-Luzon, M.D.1
Peris, F.J.2
-
49
-
-
0000250672
-
People and organizational culture: A profile comparison approach to assessing person-organization fit
-
O'Reilly, C.A. III, Chatman, J. and Caldwell, D.F. (1991), "People and organizational culture: a profile comparison approach to assessing person-organization fit", Academy of Management Journal, Vol. 34 No. 3, pp. 487-516.
-
(1991)
Academy of Management Journal
, vol.34
, Issue.3
, pp. 487-516
-
-
Iii, A.O.C.1
Chatman, J.2
Caldwell, D.F.3
-
50
-
-
0030079244
-
Total quality management (TQM) - Putting structure behind the philosophy
-
Plenert, G. (1996), "Total quality management (TQM) - putting structure behind the philosophy", International Business Review, Vol. 5 No. 1, pp. 67-78.
-
(1996)
International Business Review
, vol.5
, Issue.1
, pp. 67-78
-
-
Plenert, G.1
-
51
-
-
84989040364
-
Total quality management as competitive advantage: A review and empirical study
-
Powell, T.C. (1995), "Total quality management as competitive advantage: a review and empirical study", Strategic Management Journal, Vol. 16 No. 1, pp. 15-37.
-
(1995)
Strategic Management Journal
, vol.16
, Issue.1
, pp. 15-37
-
-
Powell, T.C.1
-
52
-
-
0000337294
-
The psychometrics of the competing values culture instrument and an analysis of the impact of organizational culture on quality of life
-
Quinn, R.E. and Spreitzer, G.M. (1991), "The psychometrics of the competing values culture instrument and an analysis of the impact of organizational culture on quality of life", Research in Organizational Change and Development, Vol. 5, pp. 115-42.
-
(1991)
Research in Organizational Change and Development
, vol.5
, pp. 115-42
-
-
Quinn, R.E.1
Spreitzer, G.M.2
-
54
-
-
0032632415
-
The relationship between total quality management practices and operational performance
-
Samson, D. and Terziovski, M. (1999), "The relationship between total quality management practices and operational performance", Journal of Operations Management, Vol. 17 No. 4, pp. 393-409.
-
(1999)
Journal of Operations Management
, vol.17
, Issue.4
, pp. 393-409
-
-
Samson, D.1
Terziovski, M.2
-
55
-
-
84962968942
-
An instrument for measuring the critical factors of quality management
-
Saraph, J.V., Benson, P.G. and Schroeder, R.G. (1989), "An instrument for measuring the critical factors of quality management", Decision Sciences, Vol. 20 No. 4, pp. 810-29.
-
(1989)
Decision Sciences
, vol.20
, Issue.4
, pp. 810-29
-
-
Saraph, J.V.1
Benson, P.G.2
Schroeder, R.G.3
-
58
-
-
84949392338
-
Towards a quality culture?
-
Sinclair, J. and Collins, D. (1994), "Towards a quality culture?", International Journal of Quality & Reliability Management, Vol. 11 No. 5, pp. 19-29.
-
(1994)
International Journal of Quality & Reliability Management
, vol.11
, Issue.5
, pp. 19-29
-
-
Sinclair, J.1
Collins, D.2
-
59
-
-
3042910459
-
Distinguishing control from learning in total quality management: A contingency perspective
-
Sitkin, S.B., Sutcliffe, K.M. and Schroeder, R.G. (1994), "Distinguishing control from learning in total quality management: a contingency perspective", Academy of Management Review, Vol. 19 No. 3, pp. 537-64.
-
(1994)
Academy of Management Review
, vol.19
, Issue.3
, pp. 537-64
-
-
Sitkin, S.B.1
Sutcliffe, K.M.2
Schroeder, R.G.3
-
60
-
-
21344475355
-
Models of organization and total quality management: A comparison and critical evaluation
-
Spencer, B.A. (1994), "Models of organization and total quality management: a comparison and critical evaluation", Academy of Management Review, Vol. 19 No. 3, pp. 446-71.
-
(1994)
Academy of Management Review
, vol.19
, Issue.3
, pp. 446-71
-
-
Spencer, B.A.1
-
61
-
-
11544259158
-
Creating a total quality management culture is everyone's business
-
Strolle, A. (1991), "Creating a total quality management culture is everyone's business", Research Technology Management, Vol. 34, pp. 8-9.
-
(1991)
Research Technology Management
, vol.34
, pp. 8-9
-
-
Strolle, A.1
-
62
-
-
22444454142
-
Cultural and structural constraints on total quality management implementation
-
Tata, J. and Prasad, J. (1998), "Cultural and structural constraints on total quality management implementation", Total Quality Management, Vol. 9 No. 8, pp. 703-10.
-
(1998)
Total Quality Management
, vol.9
, Issue.8
, pp. 703-10
-
-
Tata, J.1
Prasad, J.2
-
63
-
-
0030231915
-
Top ten reasons your TQM effort is failing to improve profit
-
Tatikonda, L.U. and Tatikonda, R.J. (1996), "Top ten reasons your TQM effort is failing to improve profit", Production and Inventory Management Journal, Vol. 37 No. 3, pp. 5-9.
-
(1996)
Production and Inventory Management Journal
, vol.37
, Issue.3
, pp. 5-9
-
-
Tatikonda, L.U.1
Tatikonda, R.J.2
-
66
-
-
0002341941
-
Confronting the paradoxes in a total quality environment
-
Thompson, K.R. (1998), "Confronting the paradoxes in a total quality environment", Organizational Dynamics, Vol. 26 No. 3, pp. 62-74.
-
(1998)
Organizational Dynamics
, vol.26
, Issue.3
, pp. 62-74
-
-
Thompson, K.R.1
-
68
-
-
0030517795
-
Ambidextrous organizations: Managing evolutionary and revolutionary change
-
Tushman, M.L. (1996), "Ambidextrous organizations: managing evolutionary and revolutionary change", California Management Review, Vol. 38 No. 4, pp. 8-30.
-
(1996)
California Management Review
, vol.38
, Issue.4
, pp. 8-30
-
-
Tushman, M.L.1
-
69
-
-
84951548783
-
Organizational culture as a missing link in quality management
-
Van Donk, D.P. and Sanders, G. (1993), "Organizational culture as a missing link in quality management", International Journal of Quality & Reliability Management, Vol. 10 No. 5, pp. 5-15.
-
(1993)
International Journal of Quality & Reliability Management
, vol.10
, Issue.5
, pp. 5-15
-
-
Van Donk, D.P.1
Sanders, G.2
-
70
-
-
0000102571
-
Strategic orientation of business enterprises: The construct, dimensionality, and measurement
-
Venkatraman, N. (1989), "Strategic orientation of business enterprises: the construct, dimensionality, and measurement", Management Science, Vol. 35 No. 8.
-
(1989)
Management Science
, vol.35
, Issue.8
-
-
Venkatraman, N.1
-
71
-
-
0003144519
-
The TQM jungle: A dialetical analysis
-
Watson, J.G. and Korukonda, A.R. (1995), "The TQM jungle: a dialetical analysis", International Journal of Quality & Reliability Management, Vol. 12 No. 9, pp. 100-9.
-
(1995)
International Journal of Quality & Reliability Management
, vol.12
, Issue.9
, pp. 100-9
-
-
Watson, J.G.1
Korukonda, A.R.2
-
72
-
-
0029327176
-
TQM - The effect of culture on implementation
-
Westbrook, J.D. and Utley, D.R. (1995), "TQM - the effect of culture on implementation", Engineering Management Journal, Vol. 7 No. 2, pp. 31-4.
-
(1995)
Engineering Management Journal
, vol.7
, Issue.2
, pp. 31-4
-
-
Westbrook, J.D.1
Utley, D.R.2
-
73
-
-
0004189407
-
-
Macmillan Busines Basingstoke
-
Wilkinson, A., Redman, T., Snape, E. and Marchington, M. (1998), Managing with Total Quality Management - Theory and Practice, Macmillan Busines s, Basingstoke.
-
(1998)
Managing with Total Quality Management - Theory and Practice
-
-
Wilkinson, A.1
Redman, T.2
Snape, E.3
Marchington, M.4
-
74
-
-
0002446168
-
Quantitative and qualitative studies of organizational culture
-
Zammuto, R.F. and Krakower, J.Y. (1991), "Quantitative and qualitative studies of organizational culture", Research in Organizational Change and Development, Vol. 5, pp. 83-114.
-
(1991)
Research in Organizational Change and Development
, vol.5
, pp. 83-114
-
-
Zammuto, R.F.1
Krakower, J.Y.2
-
75
-
-
0031505905
-
An employee survey measuring total quality management practices and culture - Development and validation
-
Zeitz, G., Johannesson, R. and Ritchie, J.E. (1997), "An employee survey measuring total quality management practices and culture - development and validation", Group & Organization Management, Vol. 22 No. 4, pp. 414-44.
-
(1997)
Group & Organization Management
, vol.22
, Issue.4
, pp. 414-44
-
-
Zeitz, G.1
Johannesson, R.2
Ritchie, J.E.3
-
76
-
-
84949372893
-
The creative environment scales: Work environment inventory
-
Amabile, T.M. and Grykiewicz, N.D. (1989), "The creative environment scales: work environment inventory", Creativity Research Journal, Vol. 2, pp. 231-53.
-
(1989)
Creativity Research Journal
, vol.2
, pp. 231-53
-
-
Amabile, T.M.1
Grykiewicz, N.D.2
-
77
-
-
1542533316
-
Characteristics of technically progressive firms
-
Cohn, S.F. (1980), "Characteristics of technically progressive firms", Omega, Vol. 8 No. 4, pp. 441-59.
-
(1980)
Omega
, vol.8
, Issue.4
, pp. 441-59
-
-
Cohn, S.F.1
-
78
-
-
0008192025
-
Leading practices for achieving quality and high performance
-
Evans, J.R. (1996), "Leading practices for achieving quality and high performance", Benchmarking for Quality Management & Technology, Vol. 3 No. 4, pp. 43-58.
-
(1996)
Benchmarking for Quality Management & Technology
, vol.3
, Issue.4
, pp. 43-58
-
-
Evans, J.R.1
-
79
-
-
27144491170
-
A cross-cultural study of the differing effects of corporate culture on TQM in three countries
-
Sousa-Poza, A., Nystrom, H. and Wiebe, H.A. (2001), "A cross-cultural study of the differing effects of corporate culture on TQM in three countries", International Journal of Quality & Reliability Management, Vol. 18 No. 7, pp. 744-61.
-
(2001)
International Journal of Quality & Reliability Management
, vol.18
, Issue.7
, pp. 744-61
-
-
Sousa-Poza, A.1
Nystrom, H.2
Wiebe, H.A.3
-
80
-
-
21844485446
-
Psychological empowerment in the workplace: Dimensions, measurement, and validation
-
Spreitzer, G.M. (1995), "Psychological empowerment in the workplace: dimensions, measurement, and validation", Academy of Management Journal, Vol. 38 No. 5, pp. 1442-65.
-
(1995)
Academy of Management Journal
, vol.38
, Issue.5
, pp. 1442-65
-
-
Spreitzer, G.M.1
|