Elucidating how service quality constructs influence resident satisfaction with condominium management

Expert Systems with Applications

Volumn 38, Issue 5, 2011, Pages 5755-5763

  Kuo, Yao Chen ^a   Chou, Jui Sheng ^b   Sun, Kuo Shun ^a  

^a KAINAN UNIVERSITY   (Taiwan)

^b NATIONAL TAIWAN UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Taiwan)

Author keywords

Condominium building; Property management; Resident satisfaction; Service quality; Structural equation analysis

Indexed keywords

CONDOMINIUM BUILDING; PROPERTY MANAGEMENT; RESIDENT SATISFACTION; SERVICE QUALITY; STRUCTURAL EQUATION ANALYSIS;

APARTMENT HOUSES; MANAGEMENT; QUALITY OF SERVICE; RELIABILITY ANALYSIS;

QUALITY CONTROL;

EID: 79151477542     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2010.10.057     Document Type: Article

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