메뉴 건너뛰기




Volumn 31, Issue 1, 2010, Pages 24-44

Towards a multi-foci approach to workplace aggression: A meta-analytic review of outcomes from different perpetrators

Author keywords

[No Author keywords available]

Indexed keywords


EID: 72449140612     PISSN: 08943796     EISSN: 10991379     Source Type: Journal    
DOI: 10.1002/job.621     Document Type: Article
Times cited : (506)

References (121)
  • 2
    • 0033163769 scopus 로고    scopus 로고
    • Tit for tat? The spiraling effect of incivility in the workplace
    • Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. The Academy of Management Review, 24, 452-471.
    • (1999) The Academy of Management Review , vol.24 , pp. 452-471
    • Andersson, L.M.1    Pearson, C.M.2
  • 3
    • 1842782343 scopus 로고    scopus 로고
    • Overt anger in response to victimization: Attributional style and organizational norms as moderators
    • Aquino, K., Douglas, S., & Martinko, M. J. (2004). Overt anger in response to victimization: Attributional style and organizational norms as moderators. Journal of Occupational Health Psychology, 9, 152-164.
    • (2004) Journal of Occupational Health Psychology , vol.9 , pp. 152-164
    • Aquino, K.1    Douglas, S.2    Martinko, M.J.3
  • 4
    • 0033234887 scopus 로고    scopus 로고
    • Justice constructs, negative affectivity, and employee deviance: A proposed model and empirical test
    • Aquino, K., Lewis, M. U., & Bradfield, M. (1999). Justice constructs, negative affectivity, and employee deviance: A proposed model and empirical test. Journal of Organizational Behavior, 20, 1073-1091.
    • (1999) Journal of Organizational Behavior , vol.20 , pp. 1073-1091
    • Aquino, K.1    Lewis, M.U.2    Bradfield, M.3
  • 5
    • 60549109690 scopus 로고    scopus 로고
    • Workplace victimization: Aggression from the target's perspective
    • Aquino, K., & Thau, S. (2009). Workplace victimization: Aggression from the target's perspective. Annual Review of Psychology, 60, 717-741.
    • (2009) Annual Review of Psychology , vol.60 , pp. 717-741
    • Aquino, K.1    Thau, S.2
  • 6
    • 85047685143 scopus 로고    scopus 로고
    • How employees respond to personal offense: The effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace
    • Aquino, K., Tripp, T. M., & Bies, R. J. (2001). How employees respond to personal offense: The effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace. Journal of Applied Psychology, 86, 52-59.
    • (2001) Journal of Applied Psychology , vol.86 , pp. 52-59
    • Aquino, K.1    Tripp, T.M.2    Bies, R.J.3
  • 7
    • 33745291009 scopus 로고    scopus 로고
    • Getting even or moving on? Power, procedural justice, and types of offense as predictors of revenge, forgiveness, reconciliation, and avoidance in organizations
    • Aquino, K., Tripp, T. M., & Bies, R. J. (2006). Getting even or moving on? Power, procedural justice, and types of offense as predictors of revenge, forgiveness, reconciliation, and avoidance in organizations. Journal of Applied Psychology, 91, 653-668.
    • (2006) Journal of Applied Psychology , vol.91 , pp. 653-668
    • Aquino, K.1    Tripp, T.M.2    Bies, R.J.3
  • 8
    • 33846273800 scopus 로고    scopus 로고
    • Antecedents and outcomes of abusive supervision: Test of a trickle down model
    • Aryee, S., Chen, Z. X., Sun, L. Y., & Debrah, Y. A. (2007). Antecedents and outcomes of abusive supervision: Test of a trickle down model. Journal of Applied Psychology, 92, 191-201.
    • (2007) Journal of Applied Psychology , vol.92 , pp. 191-201
    • Aryee, S.1    Chen, Z.X.2    Sun, L.Y.3    Debrah, Y.A.4
  • 9
    • 0031502846 scopus 로고    scopus 로고
    • Petty tyranny in organizations: A preliminary examination of antecedents and consequences
    • Ashforth, B. E. (1997). Petty tyranny in organizations: A preliminary examination of antecedents and consequences. Canadian Journal of Administrative Sciences, 14, 126-140.
    • (1997) Canadian Journal of Administrative Sciences , vol.14 , pp. 126-140
    • Ashforth, B.E.1
  • 11
    • 0002600263 scopus 로고    scopus 로고
    • The prediction, experience, and consequences of workplace violence
    • In G. R. VandenBos, & E. Q. Bulatao (Eds.), Washington, DC: American Psychological Association
    • Barling, J. (1996). The prediction, experience, and consequences of workplace violence. In G. R. VandenBos, & E. Q. Bulatao (Eds.), Violence on the job: Identifying risks and developing solutions (pp. 29-49). Washington, DC: American Psychological Association.
    • (1996) Violence On the Job: Identifying Risks and Developing Solutions , pp. 29-49
    • Barling, J.1
  • 13
    • 0035404188 scopus 로고    scopus 로고
    • Behind closed doors: In-home workers' experience of sexual harassment and workplace violence
    • Barling, J., Rogers, A. G., & Kelloway, E. K. (2001). Behind closed doors: In-home workers' experience of sexual harassment and workplace violence. Journal of Occupational Health Psychology, 3, 255-269.
    • (2001) Journal of Occupational Health Psychology , vol.3 , pp. 255-269
    • Barling, J.1    Rogers, A.G.2    Kelloway, E.K.3
  • 14
    • 0030551778 scopus 로고    scopus 로고
    • Workplace violence and workplace aggression: Evidence of their relative frequency and potential causes
    • Baron, R. A., & Neuman, J. H. (1996). Workplace violence and workplace aggression: Evidence of their relative frequency and potential causes. Aggressive Behavior, 22, 161-173.
    • (1996) Aggressive Behavior , vol.22 , pp. 161-173
    • Baron, R.A.1    Neuman, J.H.2
  • 15
    • 0029304103 scopus 로고
    • The need to belong: Desire for interpersonal attachments as a fundamental human motivation
    • Baumeister, R. F., & Leary, M. R. (1995). The need to belong: Desire for interpersonal attachments as a fundamental human motivation. Psychological Bulletin, 117, 497-529.
    • (1995) Psychological Bulletin , vol.117 , pp. 497-529
    • Baumeister, R.F.1    Leary, M.R.2
  • 18
    • 84987041323 scopus 로고
    • Job stress, employee health, and organizational effectiveness: A facet analysis, model, and literature review
    • Beehr, T. A., & Newman, J. E. (1978). Job stress, employee health, and organizational effectiveness: A facet analysis, model, and literature review. Personnel Psychology, 31, 665-699.
    • (1978) Personnel Psychology , vol.31 , pp. 665-699
    • Beehr, T.A.1    Newman, J.E.2
  • 19
    • 33745728023 scopus 로고    scopus 로고
    • The relationship between empowerment, aggressive behaviors of customers, coping, and burnout
    • Ben-Zur, H., & Yagil, D. (2005). The relationship between empowerment, aggressive behaviors of customers, coping, and burnout. European Journal of Work Psychology, 14, 81-99.
    • (2005) European Journal of Work Psychology , vol.14 , pp. 81-99
    • Ben-Zur, H.1    Yagil, D.2
  • 20
    • 33947389739 scopus 로고    scopus 로고
    • Interpersonal deviance, organizational deviance, and their common correlates: A review and meta-analysis
    • Berry, C. M., Ones, D. S., & Sackett, P. R. (2007). Interpersonal deviance, organizational deviance, and their common correlates: A review and meta-analysis. Journal of Applied Psychology, 92, 409-423.
    • (2007) Journal of Applied Psychology , vol.92 , pp. 409-423
    • Berry, C.M.1    Ones, D.S.2    Sackett, P.R.3
  • 21
    • 0002896338 scopus 로고    scopus 로고
    • Interactional (in)justice: The sacred and the profane
    • In J. Greenberg, & R. Cropanzano (Eds.), San Francisco: New Lexington Press
    • Bies, R. J. (1999). Interactional (in)justice: The sacred and the profane. In J. Greenberg, & R. Cropanzano (Eds.), Advances in organizational behavior (pp. 89-188). San Francisco: New Lexington Press.
    • (1999) Advances In Organizational Behavior , pp. 89-188
    • Bies, R.J.1
  • 22
    • 0003092186 scopus 로고
    • Interactional justice: Communication criteria of fairness
    • In R. Lewicki, B. H. Sheppard, & M. H. Bazerman (Eds.), Greenwich, CT: JAI Press, Inc
    • Bies, R. J., & Moag, J. S. (1988). Interactional justice: Communication criteria of fairness. In R. Lewicki, B. H. Sheppard, & M. H. Bazerman (Eds.), Research on negotiation in organizations (pp. 43-55). Greenwich, CT: JAI Press, Inc.
    • (1988) Research On Negotiation In Organizations , pp. 43-55
    • Bies, R.J.1    Moag, J.S.2
  • 23
    • 33748657594 scopus 로고    scopus 로고
    • Workplace harassment from the victim's perspective: A theoretical model and meta-analysis
    • Bowling, N. A., & Beehr, T. A. (2006). Workplace harassment from the victim's perspective: A theoretical model and meta-analysis. Journal of Applied Psychology, 91, 998-1012.
    • (2006) Journal of Applied Psychology , vol.91 , pp. 998-1012
    • Bowling, N.A.1    Beehr, T.A.2
  • 24
    • 29244477557 scopus 로고    scopus 로고
    • Workplace violence experienced by paramedics: Relationships with social support, job satisfaction, and psychological strain
    • Brough, P. (2005). Workplace violence experienced by paramedics: Relationships with social support, job satisfaction, and psychological strain. Australian Journal of Disaster and Trauma Studies, 2, 1-12.
    • (2005) Australian Journal of Disaster and Trauma Studies , vol.2 , pp. 1-12
    • Brough, P.1
  • 26
    • 0030495562 scopus 로고    scopus 로고
    • Automatic activation of impression formation and memorization goals: Nonconscious goal priming reproduces effects of explicit task instruction
    • Chartrand, T. L., & Bargh, J. A. (1996). Automatic activation of impression formation and memorization goals: Nonconscious goal priming reproduces effects of explicit task instruction. Journal of Personality and Social Psychology, 71, 464-478.
    • (1996) Journal of Personality and Social Psychology , vol.71 , pp. 464-478
    • Chartrand, T.L.1    Bargh, J.A.2
  • 27
    • 85043737515 scopus 로고    scopus 로고
    • Justice at the millennium: A meta-analytic review of 25 years of organizational justice research
    • Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 425-445.
    • (2001) Journal of Applied Psychology , vol.86 , pp. 425-445
    • Colquitt, J.A.1    Conlon, D.E.2    Wesson, M.J.3    Porter, C.O.L.H.4    Ng, K.Y.5
  • 32
    • 0035315493 scopus 로고    scopus 로고
    • Moral virtues, fairness heuristics, social entities, and other denizens of organizational justice
    • Cropanzano, R., Byrne, Z. S., Bobocel, D. R., & Rupp, D. E. (2001). Moral virtues, fairness heuristics, social entities, and other denizens of organizational justice. Journal of Vocational Behavior, 58, 164-209.
    • (2001) Journal of Vocational Behavior , vol.58 , pp. 164-209
    • Cropanzano, R.1    Byrne, Z.S.2    Bobocel, D.R.3    Rupp, D.E.4
  • 35
    • 0037596641 scopus 로고    scopus 로고
    • Birds of a feather? How supervisor-subordinate dissimilarity moderates the influence of supervisor behaviors on workplace attitudes
    • Duffy, M. K., & Ferrier, W. J. (2003). Birds of a feather? How supervisor-subordinate dissimilarity moderates the influence of supervisor behaviors on workplace attitudes. Group & Organization Management, 28, 217-248.
    • (2003) Group & Organization Management , vol.28 , pp. 217-248
    • Duffy, M.K.1    Ferrier, W.J.2
  • 38
    • 0020394958 scopus 로고
    • Critical job events, acute stress, and strain: A multiple interrupted time series
    • Eden, D. (1982). Critical job events, acute stress, and strain: A multiple interrupted time series. Organizational Behavior and Human Performance, 30, 312-329.
    • (1982) Organizational Behavior and Human Performance , vol.30 , pp. 312-329
    • Eden, D.1
  • 39
    • 0031427922 scopus 로고    scopus 로고
    • Harassment in the workplace and victimization of men
    • Einarsen, S., & Raknes, B. I. (1997). Harassment in the workplace and victimization of men. Violence and Victims, 12,247-263.
    • (1997) Violence and Victims , vol.12 , pp. 247-263
    • Einarsen, S.1    Raknes, B.I.2
  • 40
    • 0442298782 scopus 로고    scopus 로고
    • Effects of aggressive behavior and perceived self-efficacy on burnout among staff or homes for the elderly
    • Evers, W., Tomic, W., & Brouwers, A. (2001). Effects of aggressive behavior and perceived self-efficacy on burnout among staff or homes for the elderly. Issues in Mental Health Nursing, 22, 439-454.
    • (2001) Issues In Mental Health Nursing , vol.22 , pp. 439-454
    • Evers, W.1    Tomic, W.2    Brouwers, A.3
  • 41
    • 0001774868 scopus 로고
    • The bases of social power
    • In D. Cartwright (Ed.), Ann Arbor, MI: Institute for Social Research
    • French, J., & Raven, B. (1959). The bases of social power. In D. Cartwright (Ed.), Studies in Social Power (pp. 150-167). Ann Arbor, MI: Institute for Social Research.
    • (1959) Studies In Social Power , pp. 150-167
    • French, J.1    Raven, B.2
  • 42
    • 14644422235 scopus 로고    scopus 로고
    • Racial/ethnic bullying: Exploring links between bullying and racism in the U. S. workplace
    • Fox, S., & Stallworth, L. E. (2005). Racial/ethnic bullying: Exploring links between bullying and racism in the U. S. workplace. Journal of Vocational Behavior 66, 438-456.
    • (2005) Journal of Vocational Behavior , vol.66 , pp. 438-456
    • Fox, S.1    Stallworth, L.E.2
  • 43
    • 0034170081 scopus 로고    scopus 로고
    • Interpersonal conflict at work and psychological outcomes: Testing a model among young workers
    • Frone, M. R. (2000). Interpersonal conflict at work and psychological outcomes: Testing a model among young workers. Journal of Occupational Health Psychology 5, 246-255.
    • (2000) Journal of Occupational Health Psychology , vol.5 , pp. 246-255
    • Frone, M.R.1
  • 45
    • 8144222563 scopus 로고    scopus 로고
    • The customer is not always right: Customer aggression and emotion regulation of service employees
    • Grandey, A. A., Dickter, D. N., & Sin, H. P. (2004). The customer is not always right: Customer aggression and emotion regulation of service employees. Journal of Organizational Behavior, 25, 397-418.
    • (2004) Journal of Organizational Behavior , vol.25 , pp. 397-418
    • Grandey, A.A.1    Dickter, D.N.2    Sin, H.P.3
  • 46
    • 33846570017 scopus 로고    scopus 로고
    • Verbal abuse from outsiders versus insiders: Comparing frequency, impact on emotional exhaustion, and the role of emotional labor
    • Grandey, A. A., Kern, J., & Frone, M. R. (2007). Verbal abuse from outsiders versus insiders: Comparing frequency, impact on emotional exhaustion, and the role of emotional labor. Journal of Occupational Health Psychology, 12, 63-79.
    • (2007) Journal of Occupational Health Psychology , vol.12 , pp. 63-79
    • Grandey, A.A.1    Kern, J.2    Frone, M.R.3
  • 47
    • 0033216652 scopus 로고    scopus 로고
    • Predicting employee aggression against co-workers, subordinates, and supervisors: The roles of person behaviors and perceived workplace factors
    • Greenberg, L., & Barling, J. (1999). Predicting employee aggression against co-workers, subordinates, and supervisors: The roles of person behaviors and perceived workplace factors. Journal of Organizational Behavior, 20, 897-913.
    • (1999) Journal of Organizational Behavior , vol.20 , pp. 897-913
    • Greenberg, L.1    Barling, J.2
  • 48
    • 85062523428 scopus 로고
    • Work, organization, and stress
    • In S. Levine, & N. A. Scotch (Eds.), Chicago: Aldine
    • Gross, E. (1970). Work, organization, and stress. In S. Levine, & N. A. Scotch (Eds.), Social stress (54-110). Chicago: Aldine.
    • (1970) Social Stress , pp. 54-110
    • Gross, E.1
  • 49
    • 39049102243 scopus 로고    scopus 로고
    • Emotion cycles: On the social influence of emotion in organizations
    • Hareli, S., & Rafaeli, A. (2008). Emotion cycles: On the social influence of emotion in organizations. Research in Organizational Behavior, 28, 35-59.
    • (2008) Research In Organizational Behavior , vol.28 , pp. 35-59
    • Hareli, S.1    Rafaeli, A.2
  • 50
    • 34248595148 scopus 로고    scopus 로고
    • An investigation of abusive supervision as a predictor of performance and the meaning of work as a moderator of the relationship
    • Harris, K. J., Kacmar, K. M., & Zivnuska, S. (2007). An investigation of abusive supervision as a predictor of performance and the meaning of work as a moderator of the relationship. Leadership Quarterly, 18, 252-263.
    • (2007) Leadership Quarterly , vol.18 , pp. 252-263
    • Harris, K.J.1    Kacmar, K.M.2    Zivnuska, S.3
  • 51
    • 34248570910 scopus 로고    scopus 로고
    • Coping with abusive supervision: The neutralizing effects of ingratiation and positive affect on negative employee outcomes
    • Harvey, P., Stoner, J., Hochwarter, W., & Kacmar, C. (2007). Coping with abusive supervision: The neutralizing effects of ingratiation and positive affect on negative employee outcomes. Leadership Quarterly, 18, 264-280.
    • (2007) Leadership Quarterly , vol.18 , pp. 264-280
    • Harvey, P.1    Stoner, J.2    Hochwarter, W.3    Kacmar, C.4
  • 52
    • 72449171903 scopus 로고    scopus 로고
    • Towards a relational model of workplace aggression
    • In J. Langan-Fox, C. L. Cooper, & R. J. Klimoski (Eds.), Cheltenham, UK: Edward Elgar Publishing Ltd
    • Hershcovis, M. S., & Barling, J. (2007). Towards a relational model of workplace aggression. In J. Langan-Fox, C. L. Cooper, & R. J. Klimoski (Eds.), Research companion to the dysfunctional workplace (pp. 268-284). Cheltenham, UK: Edward Elgar Publishing Ltd.
    • (2007) Research Companion to The Dysfunctional Workplace , pp. 268-284
    • Hershcovis, M.S.1    Barling, J.2
  • 54
    • 33748660077 scopus 로고    scopus 로고
    • Abusive supervision and family undermining as displaced aggression
    • Hoobler, J. M., & Brass, D. J. (2006). Abusive supervision and family undermining as displaced aggression. Journal of Applied Psychology, 91, 1125-1133.
    • (2006) Journal of Applied Psychology , vol.91 , pp. 1125-1133
    • Hoobler, J.M.1    Brass, D.J.2
  • 55
    • 72449172382 scopus 로고    scopus 로고
    • An examination of the causal relationships between abusive supervision and subordinates' attitudes, distress, and performance
    • August, Washington DC
    • Hoobler, J. M., & Tepper, B. J. (2001, August). An examination of the causal relationships between abusive supervision and subordinates' attitudes, distress, and performance. Paper presented at the annual meeting of the Academy of Management, Washington DC.
    • (2001) Paper Presented At the Annual Meeting of The Academy of Management
    • Hoobler, J.M.1    Tepper, B.J.2
  • 57
    • 24944579247 scopus 로고    scopus 로고
    • Understanding supervisor-targeted aggression: A within-person, between-jobs design
    • Inness, M., Barling, J., & Turner, N. (2005). Understanding supervisor-targeted aggression: A within-person, between-jobs design. Journal of Applied Psychology, 90, 731-739.
    • (2005) Journal of Applied Psychology , vol.90 , pp. 731-739
    • Inness, M.1    Barling, J.2    Turner, N.3
  • 58
    • 56849121371 scopus 로고    scopus 로고
    • Psychosocial predictors of supervisor-, peer-, subordinate-, and service provider-targeted aggression
    • Inness, M., LeBlanc, M., & Barling, J. (2008). Psychosocial predictors of supervisor-, peer-, subordinate-, and service provider-targeted aggression. Journal of Applied Psychology, 93, 1401-1411.
    • (2008) Journal of Applied Psychology , vol.93 , pp. 1401-1411
    • Inness, M.1    Leblanc, M.2    Barling, J.3
  • 59
    • 0001278588 scopus 로고
    • Emerging theoretical and methodological issues in the study of work-related stress
    • Jex, S. M., & Beehr, T. A. (1991). Emerging theoretical and methodological issues in the study of work-related stress. Research in Personnel and Human Resources Management, 9, 311-365.
    • (1991) Research In Personnel and Human Resources Management , vol.9 , pp. 311-365
    • Jex, S.M.1    Beehr, T.A.2
  • 60
    • 72449159085 scopus 로고    scopus 로고
    • Moderators of the effects of customer-based incivility on psychological health
    • March, Stress, & Health Conference, Miami, Florida
    • Jex, S. M., Burnfield, J., & Yugo, J. E. (2006, March). Moderators of the effects of customer-based incivility on psychological health. Paper presented at the Work, Stress, & Health Conference, Miami, Florida.
    • (2006) Paper Presented At the Work
    • Jex, S.M.1    Burnfield, J.2    Yugo, J.E.3
  • 61
    • 67449165031 scopus 로고    scopus 로고
    • Getting even with one's organization: Relationships among types of injustice, desire for revenge, and counterproductive work behaviors
    • Jones, D. A. (2009). Getting even with one's organization: Relationships among types of injustice, desire for revenge, and counterproductive work behaviors. Journal of Organizational Behavior, 30, 525-542.
    • (2009) Journal of Organizational Behavior , vol.30 , pp. 525-542
    • Jones, D.A.1
  • 62
    • 0000632254 scopus 로고
    • Stress in organizations
    • In M. D. Dunnette, & L. M. Hough (Eds.), 2nd ed., Palo Alto, CA: Consulting Psychologists Press
    • Kahn, R. L., & Byosiere, P. (1992). Stress in organizations. In M. D. Dunnette, & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (Vol. 3, 2nd ed., pp. 571-650). Palo Alto, CA: Consulting Psychologists Press.
    • (1992) Handbook of Industrial and Organizational Psychology , vol.3 , pp. 571-650
    • Kahn, R.L.1    Byosiere, P.2
  • 64
    • 30944436791 scopus 로고    scopus 로고
    • Emotional abuse in the workplace
    • In P. Spector, & S. Fox (Eds.), Washington, DC: American Psychological Association
    • Keashly, L., & Harvey, S. (2005). Emotional abuse in the workplace. In P. Spector, & S. Fox (Eds.), Counterproductive work behavior: Investigations of actors and targets (pp. 201-235). Washington, DC: American Psychological Association.
    • (2005) Counterproductive Work Behavior: Investigations of Actors and Targets , pp. 201-235
    • Keashly, L.1    Harvey, S.2
  • 65
    • 0030850351 scopus 로고    scopus 로고
    • Abusive interaction and role state stressors: Relative impact on student residence assistant stress and work attitudes
    • Keashly, L., Hunter, S., & Harvey, S. (1997). Abusive interaction and role state stressors: Relative impact on student residence assistant stress and work attitudes. Work & Stress, 11, 175-185.
    • (1997) Work & Stress , vol.11 , pp. 175-185
    • Keashly, L.1    Hunter, S.2    Harvey, S.3
  • 68
    • 51449106322 scopus 로고    scopus 로고
    • Workplace offense and victims' reactions: The effects of victim-offender (dis)similarity, offense-type, and cultural differences
    • Kim, T. Y., Shapiro, D. L., Aquino, K., Lim, V. K., & Bennett, R. J. (2008). Workplace offense and victims' reactions: The effects of victim-offender (dis)similarity, offense-type, and cultural differences. Journal of Organizational Behavior, 29, 415-433.
    • (2008) Journal of Organizational Behavior , vol.29 , pp. 415-433
    • Kim, T.Y.1    Shapiro, D.L.2    Aquino, K.3    Lim, V.K.4    Bennett, R.J.5
  • 70
    • 3542998100 scopus 로고    scopus 로고
    • Social power, social status and perceptual similarity in workplace victimization: A social network analysis of stratification
    • Lamertz, K., & Aquino, K. (2004). Social power, social status and perceptual similarity in workplace victimization: A social network analysis of stratification. Human Relations, 57, 795-822.
    • (2004) Human Relations , vol.57 , pp. 795-822
    • Lamertz, K.1    Aquino, K.2
  • 71
    • 2642545988 scopus 로고    scopus 로고
    • Violence towards psychiatric staff: A comparison of gender, job and environmental characteristics in England and Sweden
    • Lawoko, S., Soares, J. F., & Nolan, P. (2004). Violence towards psychiatric staff: A comparison of gender, job and environmental characteristics in England and Sweden. Work & Stress, 18, 39-55.
    • (2004) Work & Stress , vol.18 , pp. 39-55
    • Lawoko, S.1    Soares, J.F.2    Nolan, P.3
  • 72
    • 0036626357 scopus 로고    scopus 로고
    • Predictors and outcomes of workplace violence and aggression
    • LeBlanc, M. L., & Kelloway, E. K. (2002). Predictors and outcomes of workplace violence and aggression. Journal of Applied Psychology, 87, 444-453.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 444-453
    • Leblanc, M.L.1    Kelloway, E.K.2
  • 73
    • 38949163341 scopus 로고    scopus 로고
    • Personal and workgroup incivility: Impact on work and health outcomes
    • Lim, S., Cortina, L. M., & Magley, V. J. (2008). Personal and workgroup incivility: Impact on work and health outcomes. Journal of Applied Psychology, 93, 95-107.
    • (2008) Journal of Applied Psychology , vol.93 , pp. 95-107
    • Lim, S.1    Cortina, L.M.2    Magley, V.J.3
  • 76
    • 0001870280 scopus 로고
    • The nature and causes of job satisfaction
    • In M. D. Dunnette (Ed.), Chicago: Rand McNally
    • Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297-1343). Chicago: Rand McNally.
    • (1976) Handbook of Industrial and Organizational Psychology , pp. 1297-1343
    • Locke, E.A.1
  • 79
    • 0002973196 scopus 로고
    • Stress and behavior in organizations
    • In M. D. Dunnette (Ed.), Chicago: Rand McNally College
    • McGrath, J. E. (1976). Stress and behavior in organizations. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1351-1395). Chicago: Rand McNally College.
    • (1976) Handbook of Industrial and Organizational Psychology , pp. 1351-1395
    • McGrath, J.E.1
  • 80
    • 4243485247 scopus 로고
    • Testing the ''side-bet theory'' of organizational commitment: Some methodological considerations
    • Meyer, J. P., & Allen, N. (1984). Testing the ''side-bet theory'' of organizational commitment: Some methodological considerations. Journal of Applied Psychology, 69, 372-378.
    • (1984) Journal of Applied Psychology , vol.69 , pp. 372-378
    • Meyer, J.P.1    Allen, N.2
  • 81
    • 0036884182 scopus 로고    scopus 로고
    • Relationships between exposure to bullying at work and psychological and psychosomatic health complaints: The role of state negative affectivity and generalized self-efficacy
    • Mikkelsen, E. G., & Einarsen, S. (2002). Relationships between exposure to bullying at work and psychological and psychosomatic health complaints: The role of state negative affectivity and generalized self-efficacy. Scandinavian Journal of Psychology, 43, 397-405.
    • (2002) Scandinavian Journal of Psychology , vol.43 , pp. 397-405
    • Mikkelsen, E.G.1    Einarsen, S.2
  • 82
    • 34548831353 scopus 로고    scopus 로고
    • Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs
    • Mitchell, M. S., & Ambrose, M. L. (2007). Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs. Journal of Applied Psychology, 92, 1159-1168.
    • (2007) Journal of Applied Psychology , vol.92 , pp. 1159-1168
    • Mitchell, M.S.1    Ambrose, M.L.2
  • 83
    • 33746930737 scopus 로고    scopus 로고
    • Aggression in the workplace: A social-psychological perspective
    • In S. Fox, & P. E. Spector (Eds.), American Psychological Association. Washington, DC
    • Neuman, J. H., & Baron, R. A. (2005). Aggression in the workplace: A social-psychological perspective. In S. Fox, & P. E. Spector (Eds.), Counterproductive work behavior: Investigations of actors and targets (pp. 13-40). American Psychological Association. Washington, DC.
    • (2005) Counterproductive Work Behavior: Investigations of Actors and Targets , pp. 13-40
    • Neuman, J.H.1    Baron, R.A.2
  • 86
    • 27644540064 scopus 로고    scopus 로고
    • Job stress, incivility, and counterproductive work behavior (CWB): The moderating role of negative affectivity
    • Penny, L. M., & Spector, P. E. (2005). Job stress, incivility, and counterproductive work behavior (CWB): The moderating role of negative affectivity. Journal of Organizational Behavior, 26, 777-796.
    • (2005) Journal of Organizational Behavior , vol.26 , pp. 777-796
    • Penny, L.M.1    Spector, P.E.2
  • 87
    • 72449203570 scopus 로고    scopus 로고
    • Coping with workplace incivility: Effects on psychological distress and counterproductivity
    • March,Stress, and Health Conference, Miami, Florida
    • Perez, L. M., & Riley, R. P. (2006, March). Coping with workplace incivility: Effects on psychological distress and counterproductivity. Paper presented at the Work, Stress, and Health Conference, Miami, Florida.
    • (2006) Paper Presented At the Work
    • Perez, L.M.1    Riley, R.P.2
  • 92
    • 84920400758 scopus 로고    scopus 로고
    • Workplace aggression and conflict: Constructs, commonalities, and challenges for future inquiry
    • In C. K. W. De Dreu, & M. J. Gelfand (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates
    • Raver, J. L., & Barling, J. (2007). Workplace aggression and conflict: Constructs, commonalities, and challenges for future inquiry. In C. K. W. De Dreu, & M. J. Gelfand (Eds.), The psychology of conflict and conflict management in organizations (pp. 211-244). Mahwah, NJ: Lawrence Erlbaum Associates.
    • (2007) The Psychology of Conflict and Conflict Management In Organizations , pp. 211-244
    • Raver, J.L.1    Barling, J.2
  • 93
    • 0036481115 scopus 로고    scopus 로고
    • The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy capturing approach
    • Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy capturing approach. Journal of Applied Psychology, 87, 66-80.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 66-80
    • Rotundo, M.1    Sackett, P.R.2
  • 94
    • 84986703657 scopus 로고
    • New hire perceptions of their own and their employer's obligations: A study of psychological contracts
    • Rousseau, D. M. (1990). New hire perceptions of their own and their employer's obligations: A study of psychological contracts. Journal of Organizational Behavior, 11, 389-400.
    • (1990) Journal of Organizational Behavior , vol.11 , pp. 389-400
    • Rousseau, D.M.1
  • 96
    • 0036742828 scopus 로고    scopus 로고
    • The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice
    • Rupp, D. E., & Cropanzano, R. E. (2002). The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice. Organizational Behavior and Human Decision Processes, 89, 925-946.
    • (2002) Organizational Behavior and Human Decision Processes , vol.89 , pp. 925-946
    • Rupp, D.E.1    Cropanzano, R.E.2
  • 97
    • 33746395552 scopus 로고    scopus 로고
    • When customers lash out: The effect of customer interactional injustice on emotional labor and the mediating role of discrete emotions
    • Rupp, D. E., & Spencer, S. (2006). When customers lash out: The effect of customer interactional injustice on emotional labor and the mediating role of discrete emotions. Journal of Applied Psychology, 91, 971-978.
    • (2006) Journal of Applied Psychology , vol.91 , pp. 971-978
    • Rupp, D.E.1    Spencer, S.2
  • 99
    • 84952309415 scopus 로고    scopus 로고
    • Workplace aggression
    • In J. Barling, E. K. Kelloway, & M. R. Frone (Eds.), Thousand Oaks, California: Sage Publications
    • Schat, A. C. H., & Kelloway, E. K. (2005). Workplace aggression. In J. Barling, E. K. Kelloway, & M. R. Frone (Eds.), Handbook of work stress (pp. 189-218). Thousand Oaks, California: Sage Publications.
    • (2005) Handbook of Work Stress , pp. 189-218
    • Schat, A.C.H.1    Kelloway, E.K.2
  • 100
    • 0034222958 scopus 로고    scopus 로고
    • Effects of perceived control on the outcomes of workplace aggression and violence
    • Schat, A. C. H., & Kelloway, E. K. (2000). Effects of perceived control on the outcomes of workplace aggression and violence. Journal of Occupational Health Psychology, 5, 386-402.
    • (2000) Journal of Occupational Health Psychology , vol.5 , pp. 386-402
    • Schat, A.C.H.1    Kelloway, E.K.2
  • 101
    • 0037925362 scopus 로고    scopus 로고
    • Reducing the adverse consequences of workplace aggression and violence: The buffering effects of organizations
    • Schat, A. C. H., & Kelloway, E. K. (2003). Reducing the adverse consequences of workplace aggression and violence: The buffering effects of organizations. Journal of Occupational Health Psychology, 8, 110-122.
    • (2003) Journal of Occupational Health Psychology , vol.8 , pp. 110-122
    • Schat, A.C.H.1    Kelloway, E.K.2
  • 102
    • 84986685435 scopus 로고
    • Coping with job-related stress: The case of teachers
    • Schonfeld, I. S. (1990). Coping with job-related stress: The case of teachers. Journal of Occupational Psychology, 63,141-149.
    • (1990) Journal of Occupational Psychology , vol.63 , pp. 141-149
    • Schonfeld, I.S.1
  • 103
    • 0031515495 scopus 로고    scopus 로고
    • Retaliation in the workplace: The roles of distributive, procedural and interactional justice
    • Skarlicki, D. P., & Folger, R. (1997). Retaliation in the workplace: The roles of distributive, procedural and interactional justice. Journal of Applied Psychology, 82, 434-443.
    • (1997) Journal of Applied Psychology , vol.82 , pp. 434-443
    • Skarlicki, D.P.1    Folger, R.2
  • 104
    • 0002215779 scopus 로고    scopus 로고
    • The role of frustration in antisocial behavior at work
    • In R. A. Giacalone, & J. Greenberg (Eds.), Thousand Oaks, California: Sage Publications
    • Spector, P. E. (1997). The role of frustration in antisocial behavior at work. In R. A. Giacalone, & J. Greenberg (Eds.), Antisocial Behavior in Organizations (pp. 1-17). Thousand Oaks, California: Sage Publications.
    • (1997) Antisocial Behavior In Organizations , pp. 1-17
    • Spector, P.E.1
  • 105
    • 0032177778 scopus 로고    scopus 로고
    • Development of four self-report measures of job stressors and strain: Interpersonal conflict at work scale, quantitative workload inventory, and physical symptoms inventory
    • Spector, P. E., & Jex, S. M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal conflict at work scale, quantitative workload inventory, and physical symptoms inventory. Journal of Occupational Health Psychology, 3, 356-367.
    • (1998) Journal of Occupational Health Psychology , vol.3 , pp. 356-367
    • Spector, P.E.1    Jex, S.M.2
  • 106
    • 34247255907 scopus 로고    scopus 로고
    • Verbal abuse in the National Health Service: Impressions of the prevalence, perceived reasons for and relationships with psychological wellbeing
    • Sprigg, C. A., Armitage, C. J., & Hollis, K. (2007). Verbal abuse in the National Health Service: Impressions of the prevalence, perceived reasons for and relationships with psychological wellbeing. Emergency Medicine Journal, 24, 281-282.
    • (2007) Emergency Medicine Journal , vol.24 , pp. 281-282
    • Sprigg, C.A.1    Armitage, C.J.2    Hollis, K.3
  • 107
    • 77957077319 scopus 로고
    • The psychology of self-affirmation: Sustaining the integrity of the self
    • In L. Berkowitz (Ed.), New York: Academic Press
    • Steele, C. M. (1988). The psychology of self-affirmation: Sustaining the integrity of the self. In L. Berkowitz (Ed.), Advances in experimental psychology (Vol. 21, pp. 261-302). New York: Academic Press.
    • (1988) Advances In Experimental Psychology , vol.21 , pp. 261-302
    • Steele, C.M.1
  • 108
    • 72449195145 scopus 로고    scopus 로고
    • Version 8.0) [Computer software]. Retrieved from
    • Steel, P. (2003). MetaExcel (Version 8.0) [Computer software]. Retrieved from http://www.ucalgary.ca/steel/procrastinus/meta/meta.html.
    • (2003) Metaexcel
    • Steel, P.1
  • 109
    • 0034340873 scopus 로고    scopus 로고
    • Consequences of abusive supervision
    • Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management Journal, 43, 178-190.
    • (2000) Academy of Management Journal , vol.43 , pp. 178-190
    • Tepper, B.J.1
  • 110
    • 2942696189 scopus 로고    scopus 로고
    • Moderators between the relationships between co-workers' organizational citizenship behavior and fellow employees' attitudes
    • Tepper, B. J., Duffy, M. K., Hoobler, J., & Ensley, M. D. (2004). Moderators between the relationships between co-workers' organizational citizenship behavior and fellow employees' attitudes. Journal of Applied Psychology, 89, 455-465.
    • (2004) Journal of Applied Psychology , vol.89 , pp. 455-465
    • Tepper, B.J.1    Duffy, M.K.2    Hoobler, J.3    Ensley, M.D.4
  • 111
    • 85047681549 scopus 로고    scopus 로고
    • Personality moderators of the relationship between abusive supervision and subordinates' resistance
    • Tepper, B. J., Duffy, M. K., & Shaw, J. D. (2001). Personality moderators of the relationship between abusive supervision and subordinates' resistance. Journal of Applied Psychology, 86, 974-983.
    • (2001) Journal of Applied Psychology , vol.86 , pp. 974-983
    • Tepper, B.J.1    Duffy, M.K.2    Shaw, J.D.3
  • 112
    • 34248353984 scopus 로고    scopus 로고
    • Self-defeating behaviors in organizations: The relationship between thwarted belonging and interpersonal work behaviors
    • Thau, S., Aquino, K., & Poortvliet, P. M. (2007). Self-defeating behaviors in organizations: The relationship between thwarted belonging and interpersonal work behaviors. Journal of Applied Psychology, 92, 340-847.
    • (2007) Journal of Applied Psychology , vol.92 , pp. 340-847
    • Thau, S.1    Aquino, K.2    Poortvliet, P.M.3
  • 113
    • 57249108418 scopus 로고    scopus 로고
    • How management style moderates the relationship between abusive supervision and workplace deviance: An uncertainty management theory perspective
    • Thau, S., Bennett, R. J., Mitchell, M. S., & Marrs, M. B. (2009). How management style moderates the relationship between abusive supervision and workplace deviance: An uncertainty management theory perspective. Organizational Behavior and Human Decision Processes, 108, 79-92.
    • (2009) Organizational Behavior and Human Decision Processes , vol.108 , pp. 79-92
    • Thau, S.1    Bennett, R.J.2    Mitchell, M.S.3    Marrs, M.B.4
  • 115
    • 0035379005 scopus 로고    scopus 로고
    • Stress and strain in teaching: A structural equation approach
    • Van Dick, R., & Wagner, U. (2001). Stress and strain in teaching: A structural equation approach. British Journal of Educational Psychology, 71, 243-259.
    • (2001) British Journal of Educational Psychology , vol.71 , pp. 243-259
    • van Dick, R.1    Wagner, U.2
  • 116
    • 0036356158 scopus 로고    scopus 로고
    • Aggressive behavior of passengers, conflict management behavior, and burnout among trolley car drivers
    • Van Dierendonck, D., & Mevissen, N. (2002). Aggressive behavior of passengers, conflict management behavior, and burnout among trolley car drivers. International Journal of Stress Management, 9, 345-355.
    • (2002) International Journal of Stress Management , vol.9 , pp. 345-355
    • van Dierendonck, D.1    Mevissen, N.2
  • 119
    • 0036821236 scopus 로고    scopus 로고
    • Anxiety, burnout and coping styles in general hospital staff exposed to workplace aggression: A cyclical model of burnout and vulnerability to aggression
    • Winstanley, S., & Whittington, R. (2002). Anxiety, burnout and coping styles in general hospital staff exposed to workplace aggression: A cyclical model of burnout and vulnerability to aggression. Work & Stress, 16, 302-315.
    • (2002) Work & Stress , vol.16 , pp. 302-315
    • Winstanley, S.1    Whittington, R.2
  • 120
    • 34447136417 scopus 로고    scopus 로고
    • Mobbing at work: Escalated conflicts in organizations
    • In S. Fox, & P. E. Spector (Eds.), Washington, DC: American Psychological Association
    • Zapf, D., & Einarsen, S. (2005). Mobbing at work: Escalated conflicts in organizations. In S. Fox, & P. E. Spector (Eds.), Counterproductive work behavior: Investigations of actors and targets (pp. 237-270). Washington, DC: American Psychological Association.
    • (2005) Counterproductive Work Behavior: Investigations of Actors and Targets , pp. 237-270
    • Zapf, D.1    Einarsen, S.2
  • 121
    • 0036981528 scopus 로고    scopus 로고
    • Abusive supervision and subordinates' organizational citizenship behavior
    • Zellars, K. L., Tepper, B. J., & Duffy, M. K. (2002). Abusive supervision and subordinates' organizational citizenship behavior. Journal of Applied Psychology, 87, 1068-1076.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 1068-1076
    • Zellars, K.L.1    Tepper, B.J.2    Duffy, M.K.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.