Abusive supervision and family undermining as displaced aggression

Journal of Applied Psychology

Volumn 91, Issue 5, 2006, Pages 1125-1133

  Hoobler, Jenny M ^a   Brass, Daniel J ^b,c  

^a UNIVERSITY OF ILLINOIS AT CHICAGO   (United States)

^b UNIVERSITY OF KENTUCKY   (United States)

^c UNIVERSITY OF KENTUCKY   (United States)

Author keywords

Abusive supervision; Displaced aggression; Dysfunctional organizational behavior; Psychological contract violation; Work family spillover

Indexed keywords

ADULT; AGGRESSION; ARTICLE; CONTRACT; FAMILY; FEMALE; HUMAN; MALE; MENTAL STRESS; MIDDLE AGED; ORGANIZATION; PSYCHOLOGICAL ASPECT; SOCIAL BEHAVIOR; WORKPLACE;

ADULT; AGGRESSION; CONTRACTS; FAMILY; FEMALE; HUMANS; MALE; MIDDLE AGED; ORGANIZATIONAL CULTURE; SOCIAL BEHAVIOR; STRESS, PSYCHOLOGICAL; WORKPLACE;

EID: 33748660077     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/0021-9010.91.5.1125     Document Type: Article

References (66)

1. Adams, S. H., & John, O. P. (1997). A hostility scale for the California Psychological Inventory: MMPI, observer Q-sort, and Big-five con-elates. Journal of Personality Assessment, 69, 408-424.
2. Anderson, C. A., Denser, W. E., & DeNeve, K. M. (1995). Hot temperatures, hostile affect, hostile cognition, and arousal: Tests of a general model of affective aggression. Personality and Social Psychology Bulletin, 21 434-448.
3. Anderson, C. A., Krull, D. S., & Weiner, B. (1996). Explanations: Processes and consequences. In E. T. Higgins & A. W. Kruglanski (Eds.). Social psychology: Handbook of basic principles (pp. 271-269). New York. NY: Guilford Press.
4. Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24, 452-471.
5. Ashforth, B. (1994). Petty tyranny in organizations. Human Relations, 47, 755-778.
6. Ashforth, B. (1997). Petty tyranny in organizations: A preliminary examination of antecedents and consequences. Canadian Journal of Administrative Sciences, 14, 126-140.
7. Barling, J. (1996). The prediction, experience, and consequences of workplace violence. In G. R. VandenBos & E. Q. Bulatao (Eds.), Violence on the job: Identifying risks and developing solutions (pp. 29-49). Washington, DC: American Psychological Association.
8. Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182.
9. Bies, R. J. (1987). The predicament of injustice: The management of moral outrage. In L. L. Cummings & B. M. Staw (Eds.), Research in organizational behavior. Greenwich, CT: JAI Press.
10. Bies, R. J., Tripp, T. M., & Kramer, R. M. (1997). At the breaking point: Cognitive and social dynamics of revenge in organizations. In R. A. Giacalone & J. Greenberg (Eds.), Antisocial. Behavior in Organizations (pp. 18-36). Thousand Oaks. CA: Sage.
11. Bjorkqvist, K., Osterman, K., & Hjelt-Back, M. (1994). Aggression among university employees. Aggressive Behavior, 20, 173-184.
12. Bolger, N., DeLongis, A., Kessler, R., & Wethington, E. (1989). The contagion of stress across multiple roles. Journal of Marriage and Family, 51, 175-183.
13. Campbell, W. K., Reeder, G. D., Sedikides, C., & Elliott, A. J. (2000). Narcissism and comparative self-enhancement strategies. Journal of Research in Personality, 34, 329-347.
14. Carolson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and initial validation of a multidimensional measure of work-family conflict. Journal of Vocational Behavior, 56, 249-276.
15. Carroll, L. (1987). A study of narcissism, affiliation, intimacy, and power motives among students in business administration. Psychological Reports, 61, 355-258.
16. Chappell, D., & DiMartino, V. (1998). Violence at work. Geneva: International Labor Organization.
17. Cohen, J., & Cohen, P. (1983). Applied multiple regression/correlation analysis for the behavioral sciences. Hillsdale, NJ: Erlbaum.
18. Coleman, J. M., & Kardash, C. M. (1999). Encoding and retrieval of ambiguous and unambiguous information by aggressive and nonaggressive elementary boys. Child Study Journal, 29, 133-151.
19. Crino, M., & Leap, T. (1989). What HR managers must know about employee sabotage. Personnel, 66, 31-38.
20. Denenberg, R. V., & Braverman, M. (1999). The violence-prone workplace; A new approach to dealing with hostile, threatening, and uncivil behavior. Ithaca, NY and London: Cornell University Press.
21. Douglas, S. C., & Martinko, M. J. (2001). Exploring the role of individual differences in the prediction of workplace aggression. Journal of Applied Psychology, 86, 547-559.
22. Dubin, R. (1973). Work and non-work: Institutional perspectives. In M. D. Dunette (Ed.). Work and non-work in the year 2001 (pp. 53-68). Monterey, CA: Brooks/Cole.
23. Farrell, D. (1983). Exit, voice, loyalty and neglect as responses to job dissatisfaction: A multi-dimensional scaling study. Academy of Management Journal, 26, 596-607.
24. Geen, R. G. (1991). Human aggression. Pacific Grove, CA: Brooks/Cole.
25. Cough, II. G. (1957). Manual for the California Psychological Inventory. Palo Alto, CA: Consulting Psychologists Press.
26. Gough. H. G. (1987). The California Psychological Inventory administrator's guide. Palo Alto, CA: Consulting Psychologists Press.
27. Grunwald, M. (1997, December 20). Wisconsin shooting sign of hidden epidemic: Job violence not just 'postal.' Boston Globe.
28. Hampton, J. (1988). The retributive idea. In J. G. Murphy & J. Hampton (Eds.), Forgiveness and mercy (pp. 111-161). New York: Cambridge University Press.
29. Hoobler, J. M., Tepper, B. J., & Duffy, M. K. (2000). Moderating effects of coworkers' organizational citizenship behavior on relationships between abusive supervision and subordinates' attitudes and psychological distress. Paper presented at the annual meeting of the Southern Management Association, Orlando, FL.
30. Jones, E., & Fletcher, B. (1993). An empirical study of occupational stress transmission in working couples. Human Relations, 46, 881-902.
31. Keashly, L. (1998). Emotional abuse in the workplace: Conceptual and empirical issues. Journal of Emotional Abuse, 1, 85-99.
32. Keashly, L., Trott, V., & MacLean, L. M. (1994). Abusive behavior in the workplace: A preliminary investigation. Violence and Victims, 9, 341-357.
33. Kenny, D. A. (2003). Mediation. Retrieved May 27, 2004, from http://users.rcn.com/dakenny/mediate.htm.
34. MacKinnon, D. P., Warsi, G., & Dwyer, J. H. (1995). A simulation study of mediated effect measures. Multivariate Behavioral Research, 30, 41-62.
35. Marcus-Newhall, A., Pedersen, W. C., Carlson, M., & Miller, N. (2000). Displaced aggression is alive and well: A meta-analytic review. Journal of Personality and Social Psychology, 78, 670-689.
36. Miller, N., Pedersen, W. C., Earleywine, M., & Pollock, V. E. (2003). A theoretical model of triggered displaced aggression. Personality and Social Psychology Review, 7, 75-97.
37. Miller, N. E. (1941). The frustration-aggression hypothesis. Psychological Review, 48, 337-442.
38. Mitchell, T. R., Larson, J. R., & Green, S. G. (1977). Leader behavior, situational moderators, and group performance: An attributional analysis. Organizational Behavior and Human Performance, 18, 254-268.
39. Mott, P. E. (1972). The characteristics of effective organizations. New York: Harper & Row.
40. Neuman, J. H., & Baron, R. A. (1997). Aggression in the workplace. In R. A. Giacalone & J. Greenberg (Eds.), Antisocial behavior in organizations (pp. 37-67). Thousand Oaks, CA: Sage.
41. Nickel, T. W. (1972). The attribution of intention as a critical factor in the relation between pain-frustration and aggression. Unpublished doctoral dissertation, University of California, Los Angeles.
42. Paykel, E. S., Myers, J. K., Dienelt, M. N., Klerman, G. L., Lindenthal, G. A., & Pepper, M. P. (1969). Life events and depression: A controlled study. Archivas of General Psychology, 21, 753-757.
43. Pedersen, W. C., Gonzales, C., & Miller, N. (2000). The moderating effect of trivial triggering provocation on displaced aggression. Journal of Personality and Social Psychology, 78, 913-927.
44. Rampage brings death to industrial plant. (1998, November 11). Las Vegas Sun.
45. Robinson, S. L. (1996). Trust and breach of the psychological contract. Administrative Science Quarterly, 41, 574-599.
46. Robinson, S. L., & Morrison. E. W. (1995). Psychological contracts and organizational citizenship behavior: The effects of unfulfilled obligations. Journal of Organizational Behavior, 16, 289-298.
47. Robinson, S. L., & Morrison, E. W. (2000). The development of psychological contract breach and violation: A longitudinal study. Journal of Organizational Behavior, 21, 525-546.
48. Robinson, S. L., & Rousseau, D. M. (1994). Violating the psychological contract: Not the exception but the norm. Journal of Organizational Behavior, 15, 245-259.
49. Romano, C. (1994). Workplace violence takes a deadly turn. Management Review, 83, 5.
50. Rook, K., Dooley, D., & Catalano, R. (1991). Stress transmission: The effect of husbands' job stressors on the emotional health of their wives. Journal of Marriage and the Family, 53, 165-177.
51. Rousseau, D. M. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements. Thousand Oaks, CA: Sage.
52. Sackett, P. R., & DeVore, C. J. (2001). Counterproductive behaviors at work. In N. Anderson, D. Ones, H. Sinangil, & C. Viswesvaran (Eds.), International handbook of work psychology (pp. 145-164). London: Sage.
53. Schaefer, C., Coyne, J. C., & Lazarus, R. C. (1981). The health-related functions of social support. Journal of Behavioral Medicine, 4, 381-406.
54. Schein, E. (1980). Organizational psychology, third ed. Englewood Cliffs, NJ: Prentice Hall.
55. Shore, L. M., & Barksdale, K. (1998). Examining degree of balance and level of obligation in the employment relationship: A social exchange approach. Journal of Organizational Behavior, 19, 731-744.
56. Shrout, P. E., & Bolger, N. (2002). Mediation in experimental and nonexperimental studies: New procedures and recommendations. Psychological Methods, 7, 422-445.
57. Sobel, M. E. (1982). Asymptotic intervals for indirect effects in structural equation models. In S. Linehart (Ed.), Sociological Methodology 1982 (pp. 290-312). San Francisco: Jossey-Bass.
58. Tedeschi, J. T., & Felson, R. B. (1994). Violence, aggression, and coercive actions. Washington, DC: American Psychological Association.
59. Tedeschi, J. T., & Norman, N. M. (1985). A social psychological interpretation of displaced aggression. Advances in Group Processes, 2, 29-56.
60. Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management Journal, 43, 178-190.
61. Tepper, B. J., Duffy, M. K., & Shaw, J. D. (2001). Personality moderators of the relationship between abusive supervision and subordinates' resistance. Journal of Applied Psychology, 86, 974-983.
62. Thoits, P. (1986). Social support as coping assistance. Journal of Consulting and Clinical Psychology, 54, 416-423.
63. Thomas, K. W., & Pondy, L. R. (1977). Toward an "intent" model of conflict management among principal parties. Human Relations, 30, 1089-1102.
64. Twenge, J. M., & Campbell, W. K. (2003). "Isn't it fun to get the respect that we're going to deserve?" Narcissism, social rejection, and aggression. Personality and Social Psychology Bulletin, 29, 261-272.
65. Westman, M., & Vinokur, A. D. (1998). Unraveling the relationship of distress levels within couples: Common stressors, empathic reactions, or crossover via social interaction? Human Relations, 51, 137-156.
66. Zellars, K. L., Tepper, B. J., & Duffy, M. K. (2001). Abusive supervision and subordinates' organizational citizenship behavior. Paper presented at the annual meeting of the Southern Management Association, New Orleans, LA.