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Emergency Medicine Journal
Volumn 24, Issue 4, 2007, Pages 281-282
Verbal abuse in the National Health Service: Impressions of the prevalence, perceived reasons for and relationships with staff psychological well-being
Author keywords

[No Author keywords available]
Indexed keywords

AMBULANCE; ANXIETY; ARTICLE; CLINICAL PROTOCOL; CONTROLLED STUDY; DEPERSONALIZATION; EMERGENCY HEALTH SERVICE; EMOTIONAL STRESS; HEALTH PERSONNEL ATTITUDE; HUMAN; MANAGER; MENTAL HEALTH; NATIONAL HEALTH SERVICE; PATIENT ATTITUDE; PREVALENCE; PRIORITY JOURNAL; PSYCHOLOGICAL WELL BEING; QUESTIONNAIRE; RESCUE PERSONNEL; SOCIAL SUPPORT; TELEPHONE; VERBAL HOSTILITY;
EID: 34247255907     PISSN: 14720205     EISSN: None     Source Type: Journal    
DOI: 10.1136/emj.2006.038166     Document Type: Article
Times cited : (19)
References (9)
  • 1
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  • 2
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    • Grandey, A.1    Dickter, D.N.2    Sin, H.P.3
  • 3
    • 1842843879 scopus 로고    scopus 로고
    • Abusive behaviour experienced by primary care receptionists: A cross-sectional survey
    • Dixon CAJ, Tompkins CNE, Allgar VL, et al. Abusive behaviour experienced by primary care receptionists: a cross-sectional survey. Fam Pract 2004;21:137-9.
    • (2004) Fam Pract , vol.21 , pp. 137-139
    • Dixon, C.A.J.1    Tompkins, C.N.E.2    Allgar, V.L.3
  • 4
    • 0001796999 scopus 로고    scopus 로고
    • Affectivity, organisational stressors, and absenteeism: A causal model of burnout and its consequences
    • Iverson RD, Olekalns M, Erwin PJ. Affectivity, organisational stressors, and absenteeism: a causal model of burnout and its consequences. J Vocat Behav 1998;52:1-23.
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  • 6
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    • Warr, P.B.1
  • 7
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    • New work attitude measures of trust, organizational commitment, and personal need fulfilment
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  • 8
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    • National Audit Office A safer place to work: prorating NHS hospital and ambulance staff from violence and aggression. London: The Stationery Office, 2003. www.nao.gov.uk.
    • National Audit Office A safer place to work: prorating NHS hospital and ambulance staff from violence and aggression. London: The Stationery Office, 2003. www.nao.gov.uk.
  • 9
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    • Aggression and violence against home care worked
    • Bussing A, Hoge T. Aggression and violence against home care worked. J Occup Health Psychol 2004;9:206-19.
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    • Bussing, A.1    Hoge, T.2

* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.