An emotional labor perspective on the relationship between customer orientation and job satisfaction

International Journal of Hospitality Management

Volumn 54, Issue , 2016, Pages 139-150

  Lee, JungHoon Jay ^a   Ok, Chihyung Michael ^b   Hwang, Jinsoo ^c  

^a EAST CAROLINA UNIVERSITY   (United States)

^b TEMPLE UNIVERSITY   (United States)

^c Dongseo University   (South Korea)

Author keywords

Customer orientation; Emotional labor; Job satisfaction

Indexed keywords

EID: 84960921019     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2016.01.008     Document Type: Article

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