The dimensions, antecedents, and consequences of emotional labor

Academy of Management Review

Volumn 21, Issue 4, 1996, Pages 986-1010

  Andrew Morris, J ^a   Feldman, Daniel C ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0040155452     PISSN: 03637425     EISSN: None     Source Type: Journal    
DOI: 10.5465/amr.1996.9704071861     Document Type: Article

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