Following display rules in good or bad faith?: Customer orientation as a moderator of the display rule-emotional labor relationship

Human Performance

Volumn 23, Issue 2, 2010, Pages 101-115

  Allen, Joseph A ^a   Douglas Pugh, S ^a   Grandey, Alicia A ^b   Groth, Markus ^c  

^a UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE   (United States)

^b PENNSYLVANIA STATE UNIVERSITY   (United States)

^c UNIVERSITY OF NEW SOUTH WALES   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 77951697626     PISSN: 08959285     EISSN: None     Source Type: Journal    
DOI: 10.1080/08959281003621695     Document Type: Article

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