Identifying the complex relationships among emotional labor and its correlates

International Journal of Hospitality Management

Volumn 30, Issue 4, 2011, Pages 783-794

  Gursoy, Dogan ^a   Boylu, Yasin ^b   Avci, Umut ^c  

^a WASHINGTON STATE UNIVERSITY   (United States)

^b GAZI UNIVERSITY   (Turkey)

^c MUGLA SITKI KOCMAN UNIVERSITY   (Turkey)

Author keywords

Culture; Emotional labor; Job autonomy; Job satisfaction; Personality; Tourism

Indexed keywords

EID: 79958828649     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2010.10.009     Document Type: Article

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