RFID integrated systems in libraries: Extending TAM model for empirically examining the use

Journal of Enterprise Information Management

Volumn 27, Issue 6, 2014, Pages 731-758

  Kapoor, Kawal ^a   Dwivedi, Yogesh ^a   Piercy, Niall C ^a   Lal, Banita ^b   Weerakkody, Vishanth ^c  

^a SWANSEA UNIVERSITY   (United Kingdom)

^b NOTTINGHAM TRENT UNIVERSITY   (United Kingdom)

^c BRUNEL UNIVERSITY   (United Kingdom)

Author keywords

Adoption; RFID; TAM; Use

Indexed keywords

EID: 84927514814     PISSN: 17410398     EISSN: None     Source Type: Journal    
DOI: 10.1108/JEIM-10-2013-0079     Document Type: Article

References (159)

1. Abad, E., Palacio, F., Nuin, M., De Zarate, A.G., Juarros, A. and Gomez, J.M. (2009), "RFID smart tag for traceability and cold chain monitoring of foods: demonstration in an intercontinental fresh fish logistic chain", Journal of Food Engineering, Vol. 93 No. 4, pp. 394-399.
2. Adenso-Diaz, B. and Gascón, F. (1999), "A payback model for radio frequency in warehousing", International Journal of Physical Distribution & Logistics Management, Vol. 29 No. 10, pp. 631-645.
3. Agarwal, R. and Karahanna, E. (1998), "On the multi-dimensional nature of compatibility beliefs in technology acceptance", proceedings of the Annual Meeting of the Diffusion Interest Group in Information Technology (DIGIT), available at: http://disc-nt.cba.uh.edu/chin/ digit98/first.pdf
4. Agarwal, R. and Prasad, J. (2000), "A field study of the adoption of software process innovations by information systems professionals", IEEE Transactions on Engineering Management, Vol. 47 No. 3, pp. 295-308.
5. Ajjan, H. and Hartshorne, R. (2008), "Investigating faculty decisions to adopt web 2.0 technologies: theory and empirical tests", Internet and Higher Education, Vol. 11 No. 2, pp. 71-80.
6. Ajzen, I. (1991), "The theory of planned behavior", Organizational Behavior And Human Decision Processes, Vol. 50 No. 1, pp. 179-211.
7. Ajzen, I. and Fishbein, M. (1980), Understanding Attitudes and Predicting Social Behavior, Prentice-Hall, Engle-wood-Cliffs, NJ.
8. Ampatzidis, Y.G. and Vougioukas, S.G. (2009), "Field experiments for evaluating the incorporation of RFID and barcode registration and digital weighing technologies in manual fruit harvesting", Computers and Electronics in Agriculture, Vol. 66 No. 2, pp. 166-172.
9. Anandarajan, M., Igbaria, M. and Anakwe, U.P. (2002), "IT acceptance in a less-developed country: a motivational factor perspective", International Journal of Information Management, Vol. 22 No. 1, pp. 47-65.
10. Angeles, R. (2007), "An empirical study of the anticipated consumer response to RFID product item tagging", Industrial Management & Data Systems, Vol. 107 Nos 3/4, pp. 461-483.
11. Apte, U.M., Dew, N. and Ferrer, G. (2006), "What is the right RFID for your process? Acquisition", Research Sponsored Report Series, working paper, Graduate school of business and public policy, Naval Postgraduate School, 30 January, Monterey, CA.
12. Atkinson, W. (2004), "Tagged: the risks and rewards of RFID technology", Risk Management, Vol. 51 No. 7, pp. 12-18.
13. Aubert, B.A. and Hamel, G. (2001), "Adoption of smart cards in the medical sector: the Canadian experience", Social Science and Medicine, Vol. 53 No. 7, pp. 879-894.
14. Ayoade, J. (2006), "Security implications in RFID and authentication processing framework", Computers & Security, Vol. 25 No. 3, pp. 207-212.
15. Ayre, L.B. (2005), "Position paper: RFID and libraries", in Garfinkel, S. and Rosenberg, B. (Eds), Wireless Privacy: RFID, Bluetooth and 802.11, AddisonWesley/Prentice Hall, Boston, MA, pp. 228-241.
16. Bansode, S.Y. and Desale, S.K. (2009), "Implementation of RFID technology in University of Pune library", Program-Electronic Library and Information Systems, Vol. 43 No. 2, pp. 202-214.
17. Berthold, O., Gunther, O. and Spiekermann, S. (2005), "RFID: Consumer fears and consumer protection", Wirtschaftsinformatik, Vol. 47 No. 6, pp. 422-430.
18. Bose, I., Ngai, E.W.T., Teo, S.H. and Spiekermann, S. (2009), "Managing RFID projects in organizations", European Journal of Information Systems, Vol. 18 No. 1, pp. 534-540.
19. Boss, R.W. (2004), "RFID technology for libraries", Library Technology Reports, Vol. 39 No. 6, pp. 1-55.
20. Brace, N., Kemp, R. and Snelgar, R. (2003), SPSS for Psychologists: a Guide to Data Analysis Using SPSS for Window, Palgrave Macmillan, New York, NY.
21. Brown, I. and Russel, J. (2007), "Radio frequency identification technology: an exploratory study on adoption in the South African retail sector", International Journal of Information Management, Vol. 27 No. 4, pp. 250-265.
22. Chae, H.J., Salajegheh, M., Yeager, D.J., Smith, J.R. and Fu, K. (2013), "Maximalist cryptography and computation on the WISP UHF RFID tag", in Smith, J.R. (Ed.), Wirelessly Powered Sensor Networks and Computational RFID, Springer New York, NY, pp. 175-187.
23. Chau, P.Y. and Hu, P.J.H. (2001), "Information technology acceptance by individual professionals: a model comparison approach", Decision Sciences, Vol. 32 No. 4, pp. 699-719.
24. Chen, L.-D. (2008), "A Model of Consumer Acceptance of Mobile Payment", International Journal of Mobile Communications, Vol. 6 No. 1, pp. 32-52.
25. Chen, M., Gonzalez, S., Leung, V., Zhang, Q. and Li, M. (2010), "A 2G-RFID-based E-healthcare system", IEEE Wireless Communications, Vol. 17 No. 1, pp. 37-43.
26. Chin, S., Yoon, S., Choi, C. and Cho, C. (2008), "RFID+4D CAD for progress management of structural steel works in high-rise buildings", Journal of Computing in Civil Engineering, Vol. 22 No. 2, pp. 74-89.
27. Ching, S.H. and Tai, A. (2009), "HF RFID vs UHF RFID-technology for library service transformation at city university of Hong Kong", Journal of Academic Librarianship, Vol. 35 No. 4, pp. 347-359.
28. Coyle, K. (2005), "Management of RFID in libraries", The Journal of Academic Librarianship, Vol. 31 No. 5, pp. 486-489.
29. Crespo, A.H. and Rodryguez, I.A.R.D.B. (2008), "Explaining B2C e-commerce acceptance: an integrative model based on the framework by Gatignon and Robertson", Interacting with Computers, Vol. 20 No. 2, pp. 212-224.
30. Davis, F.D. (1986), "A technology acceptance model for empirically testing new end user information systems: theory and results", Unpublished Doctoral Dissertation, Massachusetts Institute of Technology, Cambridge, MA.
31. Davis, F.D. (1989), "Perceived usefulness, perceived ease of use, and user acceptance of information technology", MIS Quarterly, Vol. 13 No. 3, pp. 319-339.
32. De Kok, A.G., Donselaar, K.H. andWoensel, T. (2008), "A break-even analysis of RFID technology for inventory sensitive to shrinkage", International Journal of Production Economics, Vol. 112 No. 2, pp. 521-531.
33. DeLone, W.H. and McLean, E.R. (1992), "Information systems success: the quest for the dependent variable", Information Systems Research, Vol. 3 No. 1, pp. 60-95.
34. DeLone, W.H. and McLean, E.R. (2002), "Information systems success revisited", Proceedings of the 35th Hawaii International Conference on System Sciences (HICSS 02), January 7-10, Big Island, HI.
35. DeLone, W.H. and McLean, E.R. (2003), "The Delone and Mclean model of information systems success: a ten-year update", Journal ofManagement Information Systems, Vol. 19 No. 4, pp. 9-30.
36. DeLone, W.H. and McLean, E.R. (2004), "Measuring e-commerce success: applying the Delone and Mclean information systems success model", International Journal of Electronic Commerce, Vol. 9 No. 1, pp. 31-47.
37. Demiralp, G., Guven, G. and Ergen, E. (2012), "Analyzing the benefits of RFID technology for cost sharing in construction supply chains: a case study on prefabricated precast components", Automation in Construction, Vol. 24 No. 1, pp. 120-129.
38. Deyle, T., Nguyen, H., Reynolds, M.S. and Kemp, C.C. (2010), "RFID-guided robots for pervasive automation", IEEE Pervasive Computing, Vol. 9 No. 2, pp. 37-45.
39. Doerr, K.H., Gates, W.R. and Mutty, J.E. (2006), "A hybrid approach to the valuation of RFID/ MEMS technology applied to ordnance inventory", International Journal of Production Economics, Vol. 103 No. 2, pp. 726-741.
40. Draper, N.R. and Smith, H. (1998), Applied Regression Analysis, 3rd ed., Wiley-Interscience.
41. Du, H. (2012), "Research on indoor positioning technology based on RFID", Knowledge Discovery and Data Mining, Advances in Intelligent and Soft Computing, Springer, Berlin and Heidelberg, Vol. 135, pp. 109-115.
42. Dwivedi, Y.K., Kapoor, K.K.,Williams, M.D andWilliams, J. (2013), "RFID systems in libraries: an empirical examination of factors affecting system use and user satisfaction", International Journal of Information Management, Vol. 33 No. 2, pp. 367-377.
43. Eckfeldt, B. (2005), "What does RFID do for the consumer?", Communications of the ACM, Vol. 48 No. 9, pp. 77-79.
44. Edwards, S. and Fortune, M. (2008), "BIC e4libraries project: a guide to RFID in libraries", available at: www.mickfortune.com/Store/BIC-CILIP%20Library%20RFID%20Guide.pdf
45. Engel, E. (2006), "RFID implementations in California libraries: costs and benefits, report: US Institute Of Museum And Library Services", Under the provisions of the Library Services and Technology Act, available at: http://citeseerx.ist.psu.edu/viewdoc/download? doi=10.1.1.106.848&rep=rep1&type=pdf (accessed 17 February 2013).
46. Erwin, E. and Kern, C. (2003), "Radio-frequency-identification for security and media circulation in libraries", Library and Archival Security, Vol. 18 No. 2, pp. 23-38.
47. Ferrer, G., Dew, N. and Apte, U. (2010), "When is RFID right for your service?", International Journal of Production Economics, Vol. 124 No. 2, pp. 414-425.
48. Fishbein, M. and Ajzen, I. (1975), Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research, Addison-Wesley, Reading, MA.
49. Floropoulos, J., Spathis, C., Halvatzis, D. and Tsipouridou, M. (2010), "Measuring the success of the Greek taxation system", International Journal of Information Management, Vol. 30 No. 1, pp. 47-56.
50. Gaukler, G., Seifert, R.W. and Hausman,W.H. (2007), "Item-level RFID in the retail supply chain", Production and Operations Management., Vol. 16 No. 1, pp. 65-67.
51. Gedenk, K., Ruhle, A. and Knaf, M. (2007), "Not all consumers accept RFID", Fleischwirtschaft, Vol. 87 No. 5, pp. 62-68.
52. Gentry, L. and Calantone, R. (2002), "A comparison of three models to explain shop bot use on the web", Psychology & Marketing, Vol. 19 No. 11, pp. 945-956.
53. Gerpott, T.J. (2011), "Attribute perceptions as factors explaining mobile internet acceptance of cellular customers in Germany-an empirical study comparing actual and potential adopters with distinct categories of access appliances", Expert Systems with Applications, Vol. 38 No. 3, pp. 2148-2162.
54. Gomez-Gomez, A., Ena-Rodriguez, B. and Priore, P. (2007), "RFID in library management and maintenance", Profesional De La Informacion, Vol. 16 No. 4, pp. 319-328.
55. Greenhalgh, T., Robert, G., Macfarlane, F, Bate, P. and Kyriakidou, O. (2004), "Diffusion of innovations in service organizations: systematic review and recommendations", The Milbank Quarterly, Vol. 82 No. 4, pp. 581-629.
56. Gudigantala, N., Song, J. and Jones, D. (2011), "User satisfaction with web-based DSS: the role of cognitive antecedents", International Journal of Information Management, Vol. 31 No. 4, pp. 327-338.
57. Gunther, O and Spiekermann, S. (2005), "RFID and the perception of control: The consumer0s view", Communications of the ACM, Vol. 48 No. 9, pp. 73-76.
58. Han, S., Lim, H. and Lee, J. (2007), "An efficient localization scheme for a differential-driving mobile robot based on RFID system", IEEE Transactions on Industrial Electronics, Vol. 54 No. 6, pp. 3362-3369.
59. HanataniI, Y., Ohkubo, M., Matsuo, S.I., Sakiyama, K. and Ohta, K. (2012), "A study on computational formal verification for practical cryptographic protocol: the case of synchronous RFID authentication", in Danezis, G., Dietrich, S., and Sako, K. (Eds), Financial Cryptography and Data Security, Springer, Berlin and Heidelberg, pp. 70-87.
60. Herianto, Sakakibara, T., Koiwa, T. and Kurabayashi, D. (2008), "Realization of a pheromone potential field for autonomous navigation by radio frequency identification", Advanced Robotics, Vol. 22 No. 13, pp. 1461-1478.
61. Hicks, P. (1999), "RFID and the book trade", Publishing Research Quarterly, Vol. 15 No. 2, pp. 21-23.
62. Hildner, L. (2006), "Defusing the threat of RFID: protecting consumer privacy through technology-specific legislation at the state level", Harvard Civil Rights-Civil Liberties Law Review, Vol. 41 No. 1, pp. 133-176.
63. Hinton, P.R., Brownlow, C., McMurray, I. and Cozens, B. (2004), SPSS Explained, Routledge Inc., East Sussex.
64. Hopkinson, A. and Chandrakar, R. (2006), "Introducing RFID at Middlesex university learning resources", Program-Electronic Library and Information Systems, Vol. 40 No. 1, pp. 89-97.
65. Hossain, M.M. and Prybutok, V.R. (2008), "Consumer acceptance of RFID technology: An exploratory study", IEEE Transactions on Engineering Management, Vol. 55 No. 2, pp. 316-328.
66. Hsu, C.L., Lu, H.P. and Hsu, H.H. (2007), "Adoption of the mobile internet: an empirical study of Multimedia Message Service (MMS)", Omega, Vol. 35 No. 6, pp. 715-726.
67. Hu, P.J.H., Clark, T.H. and Ma, W.W. (2003), "Examining technology acceptance by school teachers: a longitudinal study", Information & Management, Vol. 41 No. 2, pp. 227-241.
68. Huang, E. and Chuang, M.H. (2007), "Extending the theory of planned behaviour as a model to explain post-merger employee behaviour of IS use", Computers in Human Behavior, Vol. 23 No. 1, pp. 240-257.
69. Huang, G.Q., Zhang, Y.F. and Jiang, P.Y. (2007), "RFID-based wireless manufacturing for walking-worker assembly islands with fixed-position layouts", Robotics and Computer- Integrated Manufacturing, Vol. 23 No. 4, pp. 469-477.
70. Hui, C.H. and Triandis, H.C. (1989), "Effects of culture and response format on extreme response style", Journal of Cross-Cultural Psychology, Vol. 20 No. 1, pp. 296-309.
71. Irani, Z., Gunasekaran, A. and Dwivedi, Y.K. (2010), "Radio frequency identification (RFID): research trends and framework", International Journal of Production Research, Vol. 49 No. 9, pp. 1-27.
72. Jones, P., Clarke-Hill, C., Hillier, D., Shears, P. and Comfort, D. (2004), "Radio frequency identification in retailing and privacy and public policy issues", Management Research News, Vol. 27 Nos 8/9, pp. 46-56.
73. Juban, R. andWyld, D. (2004), "Would you like chips with that?: consumer perspectives of RFID", Management Research News, Vol. 11 No. 12, pp. 29-44.
74. Kang, Y. and Stanley, B. (2005), "Information accuracy in inventory systems: stock loss and stock out", IIE Transaction, Vol. 37 No. 9, pp. 843-859.
75. Katz, J.E. and Rice, R.E. (2009), "Public views of mobile medical devices and services: A US national survey of consumer sentiments towards RFID healthcare technology", International Journal of Medical Informatics, Vol. 8 No. 2, pp. 104-114.
76. Kelly, E.P. and Erickson, G.S. (2005), "RFID tags: commercial applications vs. privacy rights", Industrial Management & Data Systems, Vol. 105 No. 6, pp. 703-713.
77. Kern, C. (2004), "Radio-frequency-identification for security and media circulation in libraries", The Electronic Library, Vol. 22 No. 4, pp. 317-324.
78. Kim, C., Oh, E., Shin, N. and Chae, M. (2009), "An empirical investigation of factors affecting ubiquitous computing use and U-business value", International Journal of Information Management, Vol. 29 No. 6, pp. 436-448.
79. Kim, M. and Chong, N.Y. (2007), "RFID-based mobile robot guidance to a stationary target", Mechatronics, Vol. 17 Nos 4/5, pp. 217-229.
80. Kim, U. and Choi, J. (2010), "Design of a wideband rectangular loop tag antenna for UHF RFID library management", Microwave and Optical Technology Letters, Vol. 52 No. 6, pp. 1439-1445.
81. Kishore, R. and McLean, E.R. (2007), "Reconceptualising innovation compatibility as organizational alignment in the secondary IT adoption contexts: an investigation of software reuse infusion", IEEE transactions on engineering management, Vol. 54 No. 4, pp. 756-775.
82. Kumar, P., Reinitz, H.W., Simunovic, J., Sandeep, K.P. and Franzon, P.D. (2009), "Overview of RFID technology and its applications in the food industry", Journal of Food Science, Vol. 74 No. 8, pp. 101-106.
83. Lau, P.Y., Yung, K.K.O. and Yung, E.K.N. (2010), "A low-cost printed CP patch antenna for RFID smart bookshelf in library", IEEE Transactions on Industrial Electronics, Vol. 57 No. 5, pp. 1583-1589.
84. Lee, H. and Ozer, O. (2007), "Unlocking the value of RFID", Production and Operations Management, Vol. 16 No. 1, pp. 40-64.
85. Lee, J.H., Lin, C., Lim, H. and Lee, J.M. (2009), "Sliding mode control for trajectory tracking of mobile robot in the RFID sensor space", International Journal of Control Automation and Systems, Vol. 7 No. 3, pp. 429-435.
86. Lee, S.H., Ngai, A.W. and Zhang, K. (2007), "The quest to improve Chinese healthcare: some fundamental issues", International Journal of Health Care Quality Assurance, Vol. 20 No. 1, pp. 416-428.
87. Lee, Y. and Kozar, K. (2008), "An empirical investigation of anti-spyware software adoption: a multitheoretical perspective", Information and Management, Vol. 45 No. 2, pp. 109-119.
88. Legare, F, Ratté, S., Gravel, K. and Graham, I.D. (2008), "Barriers and facilitators to implementing shared decision-making in clinical practice: update of a systematic review of health professionals' perceptions", Patient Education and Counseling, Vol. 73 No. 1, pp. 526-535.
89. Lin, H.-F. (2007), "Predicting consumer intentions to shop online: an empirical test of competing theories", Electronic Commerce Research and Applications, Vol. 6 No. 4, pp. 433-442.
90. Lin, H.-F. (2011), "An empirical investigation of mobile banking adoption: the effect of innovation attributes and knowledge-based trust", International Journal of Information management, Vol. 31 No. 3, pp. 252-260.
91. Liu, T.Y., Tan, T.H. and Chu, Y.L. (2009), "Outdoor natural science learning with an RFID-supported immersive ubiquitous learning environment", Educational Technology and Society, Vol. 12 No. 4, pp. 161-175.
92. Loebbecke, C. and Huyskens, C. (2008), "A competitive perspective on standard-making: Kaufhof's RFID project in fashion retailing", Electronic Markets, Vol. 18 No. 1, pp. 30-38.
93. Loiacono, E.T., Watson, R.T. and Goodhue, D.L. (2007), "WebQual: an instrument for consumer evaluation of web sites", International Journal of Electronic Commerce, Vol. 11 No. 3, pp. 51-87.
94. Lopez-Nicolas, C., Molina-Castillo, F.J. and Bouwman, H. (2008), "An assessment of advanced mobile services acceptance: contributions from TAM and diffusion theory models", Information and Management, Vol. 45 No. 6, pp. 359-364.
95. Lu, J., Liu, C., Yu, C.-S. and Wang, K. (2008), "Determinants of accepting wireless mobile data services in China", Information and Management, Vol. 45 No. 1, pp. 52-64.
96. McGinity, M. (2004), "RFID: Is this game of tag fair play? Tracking the circuitous tradeoffs of potential consumer benefit versus marketer intrusiveness", Communications of the ACM, Vol. 47 No. 1, pp. 15-18.
97. McGuire, W.J. (1969), "The nature of attitudes and attitude change", The handbook of social psychology, Vol. 3 No. 2, pp. 136-314.
98. Maffia, M., Mainetti, L., Patrono, L. and Urso, E. (2012), "Evaluation of potential effects of RFIDbased item-level tracing systems on the integrity of biological pharmaceutical products", International Journal of RF Technologies: Research and Applications, Vol. 3 No. 2, pp. 101-118.
99. Molnar, D. and Wagner, D. (2004), "Privacy and security in library RFID: issues, practices, and architectures", Proceedings of the 11th ACM Conference on Computer and Communications Security, Washinton, DC, pp. 25-29.
100. Mubarak, M.F., Manan, J.L.A. and Yahya, S. (2012), "Enabling trust and privacy for RFID system", Intelligent Systems Design and Applications (ISDA), 12th International Conference, IEEE, Kochi, pp. 799-804.
101. Muir, S. (2007), "RFID security concerns", Library Hi Tech, Vol. 25 No. 1, pp. 95-107.
102. Ngai, E.W.T., Cheng, T.C.E., Au, S. and Lai, K.H. (2007), "Mobile commerce integrated with RFID technology in a container depot", Decision Support Systems, Vol. 43 No. 1, pp. 62-76.
103. Niederman, F., Mathieu, R.G., Morley, R. and Kwon, I.W. (2007), "Examining RFID applications in supply chain management", Communications of the ACM, Vol. 50 No. 7, pp. 92-101.
104. O'Conner, M.C. (2005), "Mccaran Airport RFID system takes off", RFID Journal, available at: www.rfidjournal.com/articles/view?1949 (accessed 12 November 2013).
105. Ohkubo, M., Suzuki, K. and Kinoshita, S. (2005), "RFID privacy issues and technical challenges", Communications of the ACM, Vol. 48 No. 9, pp. 66-71.
106. Ouafi, K., Raphael and Phan, C.W. (2008), "Privacy of Recent RFID Authentication Protocols", Information Security Practice and Experience, Vol. 49 No. 91, pp. 263-277.
107. Park, Y.J., Heo, P.S. and Rim, M.H. (2008), "Measurement of a customer satisfaction index for improvement of mobile RFID services in Korea", Etri Journal, Vol. 30 No. 5, pp. 634-643.
108. Petter, S. and McLean, E.R. (2009), "A meta-analytic assessment of the DeLone and McLean IS success model (An examination of IS success at the individual level)", Information & Management, Vol. 46 No. 3, pp. 159-166.
109. Petter, S., DeLone, W. and McLean, E. (2008), "Measuring information systems success: models, dimensions, measures, and interrelationships2", European Journal of Information Systems, Vol. 17 No. 3, pp. 236-263.
110. Phillips, T., Karygiannis, T. and Huhn, R. (2005), "Security standards for the RFID market", IEEE Security and Privacy, Vol. 3 No. 6, pp. 85-89.
111. Pramatari, K. and Theotokis, A. (2009), "Consumer acceptance of RFID-enabled services: a model of multiple attitudes, perceived system characteristics and individual traits", European Journal of Information Systems, Vol. 18 No. 6, pp. 541-552.
112. Rai, A., Lang, S.S. and Welker, R.B. (2002), "Assessing the validity of IS success models: an empirical test and theoretical analysis", Information Systems Research, Vol. 13 No. 1, pp. 50-69.
113. Rappold, J. (2003), "The risks of RFID", Industrial Engineer, Vol. 35 No. 11, pp. 37-38.
114. Resatsch, F., Sandiner, U., Leimeister, J.M. and Krcmar, H. (2008), "Do point of sale RFID-based information services make a difference? Analayzing consumer perceptions for designing smart product information services in retail business", Electronic Markets, Vol. 18 No. 1, pp. 216-231.
115. Reyes, P.M., Frazier, G.V., Prater, E.L. and Cannon, A.R. (2007), "RFID: the state of the union between promise and practice", International Journal of Integrated Supply Management, Vol. 3 No. 2, pp. 125-134.
116. Roberts, C.M. (2006), "Radio frequency identification (RFID)", Computers and Security, Vol. 25 No. 1, pp. 18-26.
117. Rogers, E.M. (2003), Diffusion Of Innovations, 5th ed., The Free Press, New York, NY.
118. Rothensee, M. and Spiekermann, S. (2008), "Between extreme rejection and cautious acceptance - consumers0 reactions to RFID-based IS in retail", Social Science Computer Review, Vol. 26 No. 1, pp. 75-86.
119. Sang, S., Lee, J.-D. and Lee, J. (2010), "E-government adoption in cambodia: a partial least squares approach", Transforming Government: People, Process and Policy, Vol. 4 No. 2, pp. 138-157.
120. Sarma, S.E. (2004), "Integrating RFID", ACM Queue, Vol. 2 No. 7, pp. 50-55.
121. Schierz, P.G., Oliver Schilke, O. and Wirtz, B.W. (2010), "Understanding consumer acceptance of mobile payment services: an empirical analysis", Electronic Commerce Research and Applications, Vol. 9 No. 3, pp. 209-216.
122. Shahzad, M. and Liu, A.X. (2012), "Every bit counts: fast and scalable RFID estimation", Proceedings of the 18th Annual International Conference on Mobile Computing and Networking, ACM, pp. 365-376.
123. Shih, H.-P. (2008), "Continued use of a Chinese online portal: an empirical study", Behaviour and Information Technology, Vol. 27 No. 3, pp. 201-209.
124. Shih, Y.-Y. and Fang, K. (2004), "The use of a decomposed theory of planned behavior to study Internet banking in Taiwan", Internet Research, Vol. 14 No. 3, pp. 213-223.
125. Sia, C.L., Teo, H.H., Tan, B.C. and Wei, K.K. (2004), "Effects of environmental uncertainty on organizational intention to adopt distributed work arrangements", Engineering Management, IEEE Transactions, Vol. 51 No. 3, pp. 253-267.
126. Sing, J., Brar, N. and Fong, C. (2013), "The state of RFID applications in libraries", Information technology and libraries, Vol. 25 No. 1, pp. 24-32.
127. Smart, L. and Schaper, L. (2004), "Making sense of RFID", Library Journal, Vol. 4 No. 1, pp. 4-12.
128. Staake, T., Thiesse, F. and Fleisch, E. (2005), "Extending the EPC network: the potential of RFID in anti-counterfeiting", Proceedings of the 2005 ACM Symposium on Applied computing, pp. 13-17.
129. Taylor, S. and Todd, P. (1995), "Decomposition and crossover effects in the theory of planned behavior: a study of consumer adoption intentions", International Journal of Research in Marketing, Vol. 12 No. 2, pp. 137-155.
130. Teo, T.S.H. and Lim, V.K.G. (1996), "Factors influencing personal computer usage: the gender gap", Women in Management Review, Vol. 11 No. 8, pp. 18-26.
131. Tesoriero, R., Tebar, R., Gallud, J.A., Lozano, M.D. and Penichet, V.M.R. (2010), "Improving location awareness in indoor spaces using RFID technology", Expert Systems with Applications, Vol. 37 No. 1, pp. 894-898.
132. Tornatzky, L.G. and Klein, K.J. (1982), "Innovation characteristics and innovation adoptionimplementation: a meta-analysis of findings", IEEE Transactions on Engineering Management, Vol. 29 No. 1, pp. 28-43.
133. Udo, G.J., Bagchi, K.K. and Kirs, P.J. (2010), "An assessment of customers' e-service quality perception, satisfaction and intention", International Journal of Information Management, Vol. 30 No. 6, pp. 481-492.
134. Urbach, N. and Muller, B. (2011), "The updated DeLone and Mclean model of information systems success", in Dwivedi, Y.K., Wade, M.R. and Schneberger, S.L. (Eds), Information Systems Theory: Explaining and Predicting Our Digital Society Integrated Series in Information Systems, Springer, New York, NY, Vol. 1, pp. 1-18.
135. Venkatesh, V., Morris, M.G., Davis, G.B. and Davis, F.D. (2003), "User acceptance of information technology: toward a unified view", MIS Quarterly, Vol. 27 No. 3, pp. 425-478.
136. Viani, F., Salucci, M., Robol, F., Oliveri, G. and Massa, A. (2012), "Design of a UHF RFID/GPS fractal antenna for logistics management", Journal of Electromagnetic Waves and Applications, Vol. 26 No. 4, pp. 480-492.
137. Vijayasarathy, L.R. (2004), "Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model", Information and Management, Vol. 41 No. 6, pp. 747-762.
138. Wang, H.W., Chen, S. and Xie, Y. (2010), "An RFID-based digital warehouse management system in the tobacco industry: a case study", International Journal of Production Research, Vol. 48 No. 9, pp. 2513-2548.
139. Wang, Y.-S., Wu, S.-C., Lin, H.-H. and Wang, Y.-Y. (2011), "The relationship of service failure severity, service recovery justice and perceived switching costs with customer loyalty in the context of e-tailing", International Journal of Information Management, Vol. 31 No. 4, pp. 350-359.
140. Want, R. (2004), "The magic of RFID", ACM Queue, Vol. 2 No. 7, pp. 41-48.
141. Wen,W. (2010), "An intelligent traffic management expert system with RFID technology", Expert Systems with Applications, Vol. 37 No. 4, pp. 3024-3035.
142. Wu, J.H. and Wang, Y.M. (2006), "Measuring KMS success: a respecification of the Delone and Mclean's model", Information and Management, Vol. 43 No. 1, pp. 728-739.
143. Wu, Y.C.J. and Yen, T.C. (2007), "RFID technology innovations: the use of patent data", International Journal of Manufacturing Technology and Management, Vol. 10 No. 1, pp. 106-120.
144. Yang, H.D. and Choi, I. (2001), "Revisiting Technology Acceptance Model with Social Influence Factors", PACIS 2001 Proceedings, 35, Seoul.
145. Yu, J., Ha, I., Choi, M. and Rho, J. (2005), "Extending the TAM for a t-commerce", Information and Management, Vol. 42 No. 7, pp. 965-976.
146. Yu, S.C. (2007), "RFID implementation and benefits in libraries", The Electronic Library, Vol. 25 No. 1, pp. 54-64.
147. Yu, S.C. (2008), "Implementation of an innovative RFID application in libraries", Library Hi Tech, Vol. 26 No. 3, pp. 398-410.
148. Zhang, Y., Jiang, P., Huang, G., Qu, T., Zhou, G. and Hong, J. (2012), "RFID-enabled real-time manufacturing information tracking infrastructure for extended enterprises", Journal of Intelligent Manufacturing, Vol. 23 No. 6, pp. 2357-2366.
149. Chiu, C.M., Chiu, C.S. and Chang, H.C. (2007), "Examining the integrated influence of fairness and quality on learners' satisfaction and web-based learning continuance intention", Information Systems Journal, Vol. 17 No. 3, pp. 271-287.
150. Halawi, L.A., McCarthy, R.V. and Aronson, J.E. (2007), "An empirical investigation of knowledge-management systems' success", The Journal of Computer Information Systems, Vol. 48 No. 2, pp. 121-135.
151. Hansen, T., Jensen, J.M. and Solgaard, H.S. (2004), "Predicting online grocery buying intention a comparison of the theory of reasoned action and the theory of planned behavior", International Journal of Information Management, Vol. 24 No. 6, pp. 539-550.
152. Hsiao, C.H. and Yang, C. (2011), "The intellectual development of the technology acceptance model: a co-citation analysis", International Journal of Information Management, Vol. 31 No. 2, pp. 128-136.
153. Iivari, J. (2005), "An empirical test of DeLone-McLean model of information systems success", The DATA BASE for Advances in Information Systems, Vol. 36 No. 2, pp. 8-27.
154. Irani, Z., Dwivedi, Y.K. and Williams, M.D. (2009), "Understanding consumer adoption of broadband: an extension of technology acceptance model", Journal of Operational Research Society, Vol. 60 No. 10, pp. 1322-1334.
155. Kim, S. and Garrison, G. (2010), "Understanding users' behaviors regarding supply chain technology: determinants impacting the adoption and implementation of RFID technology in South Korea", International Journal of Information Management, Vol. 30 No. 5, pp. 388-398.
156. Lean, O.K., Zailani, S., Ramayah, T. and Fernando, Y. (2009), "Factors influencing intention to use e-government services among citizens in Malaysia", International Journal of Information Management, Vol. 29 No. 6, pp. 458-475.
157. Park, N., Roman, R., Lee, S. and Chung, J.E. (2009), "User acceptance of a digital library system in developing countries: an application of the technology acceptance model", International Journal of Information Management, Vol. 29 No. 3, pp. 196-209.
158. Pitt, L.F., Watson, R.T. and Kavan, C.B. (1995), "Service quality: a measure of information systems effectiveness", MIS Quarterly, Vol. 19 No. 2, pp. 173-187.
159. Seddon, P.B. and Kiew, M.Y. (2007), "A Partial test and development of DeLone and McLean's model of success", Australasian Journal of Information Systems, Vol. 4 No. 1, pp. 90-109.