User satisfaction with Web-based DSS: The role of cognitive antecedents

International Journal of Information Management

Volumn 31, Issue 4, 2011, Pages 327-338

  Gudigantala, Naveen ^a   Song, Jaeki ^b,c   Jones, Donald ^b  

^a UNIVERSITY OF PORTLAND   (United States)

^b TEXAS TECH UNIVERSITY   (United States)

^c Sogang University   (South Korea)

Author keywords

Decision support system; Effectiveness; Information accuracy; Web customer

Indexed keywords

DECISION MAKING; DECISION SUPPORT SYSTEMS; SALES; WEBSITES;

EFFECTIVENESS; EMPIRICAL EXAMINATION; INFORMATION ACCURACY; INFORMATION MANAGERS; POTENTIAL CUSTOMERS; STRUCTURAL EQUATIONS MODELING; WEB CUSTOMER; WEB-BASED DECISION SUPPORT SYSTEMS;

CUSTOMER SATISFACTION;

EID: 79958863454     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijinfomgt.2010.10.009     Document Type: Article

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