Effects of environmental uncertainty on organizational intention to adopt distributed work arrangements

IEEE Transactions on Engineering Management

Volumn 51, Issue 3, 2004, Pages 253-267

  Sia, Choon Ling ^a   Teo, Hock Hai ^b   Tan, Bernard C Y ^b   Wei, Kwok Kee ^a  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

^b NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

Author keywords

[No Author keywords available]

Indexed keywords

EMPLOYMENT; INFORMATION TECHNOLOGY; INTERNET; MATHEMATICAL MODELS; PERSONNEL; RISK MANAGEMENT; STATISTICAL METHODS; VIRTUAL CORPORATION; WORK SIMPLIFICATION;

DISTRIBUTED WORK; ENVIRONMENTAL UNCERTAINTY; ORGANIZATIONAL CHANGE; ORGANIZATIONAL ENVIRONMENT; ORGANIZATIONAL INNOVATION; PARTIAL LEAST SQUARES; VIRTUAL ORGANIZATIONS;

INDUSTRIAL MANAGEMENT;

EID: 3943071768     PISSN: 00189391     EISSN: None     Source Type: Journal    
DOI: 10.1109/TEM.2004.830859     Document Type: Article

References (122)

1. F. J. Aguilar, Scanning the Business Environment. New York: Macmillan, 1967.
2. I. Ajzen, "The theory of planned behavior," Org. Behav. Human Dec. Processes, vol. 50, no. 2, pp. 179-211, 1991.
3. D. L. Amoroso and P. H. Cheney, "Testing a causal model of end user application effectiveness," J. Manage. Inform. Syst., vol. 8, no. 1, pp. 63-89, 1991.
4. P. Attewell, "Technology diffusion and organizational learning: The case of business computing," Org. Sci., vol. 3, no. 1, pp. 1-19, 1992.
5. L. Bailyn, "Toward the perfect workplace?," Commun. ACM, vol. 32, no. 4, pp. 460-471, 1989.
6. D. C. Barclay, C. Higgins, and R. Thompson, "The partial least squares approach to causal modeling: Personal computer adoption and use as an illustration," Technol. Stud., vol. 2, no. 2, pp. 285-308, 1995.
7. N. R. Baker and J. R. Freeland, "Structuring information flows to enhance innovation," Manage. Sci., vol. 19, no. 1, pp. 105-116, 1972.
8. J. N. Baron and M. T. Hannan, "Organizational blueprints for success in high-tech start-ups: Lessons from the stanford project on emerging companies," Calif. Manage. Rev., vol. 44, no. 3, p. 8, 2002.
9. A. Barua, S. C. H. Lee, and A. B. Whinston, "Incentives and computing systems for team-based organizations," Org. Sci., vol. 6, no. 4, pp. 487-504, 1995.
10. F. Belanger, R. W. Collins, and P. H. Cheney, "Technology requirements and work group communication for telecommuters," Inform. Syst. Res., vol. 12, no. 2, pp. 155-176, 2001.
11. L. J. Bourgeois, "Strategic goals, perceived uncertainty and economic performance," Acad. Manage. J., vol. 28, no. 3, pp. 548-573, 1985.
12. L. J. Bourgeois and K. Eisenhardt, "Strategic decision processes in high velocity environments: Four cases in the microcomputer industry," Manage. Sci., vol. 34, no. 7, pp. 816-838, 1988.
13. B. K. Boyd and J. Fulk, "Executive scanning and perceived uncertainty: A multidimensional model," J. Manage., vol. 22, no. 1, pp. 1-21, 1996.
14. T. Burns and G. Stalker, The Management of Innovation, London: Tavistock, 1961.
15. D. T. Campbell and D. W. Fiske, "Convergent and discriminant validation by the multitrait-multimethod matrix," Phys. Bull., vol. 56, no. 1, pp. 81-105, 1959.
16. J. Child, "Organizational structure, environment and performance: The role of strategic choice," Sociology, vol. 6, no. 1, pp. 2-22, 1972.
17. J. Child, "Organizational design and performance: Contingency theory and beyond," Org. Admin. Sci., vol. 8, no. 2, pp. 169-183, 1977.
18. P. D. Collins, J. Hage, and F. M. Hull, "Organizational and technological predictors of change in automaticity," Acad. Manage. J., vol. 31, no. 3, pp. 512-543, 1988.
19. T. D. Cook and D. T. Campbell, Quasi-Experimentation: Design and Analysis Issues for Field Settings. Boston, MA: Houghton Mifflin, 1979.
20. R. B. Cooper and R. W. Zmud, "Information technology implementation research: A technological diffusion approach," Manage. Sci., vol. 36, no. 2, pp. 123-139, 1990.
21. R. L. Daft and K. E. Weick, "Toward a model of organizations as interpretation systems," Acad. Manage. Rev., vol. 9, no. 2, pp. 284-295, 1984.
22. R. L. Daft, J. Sormunen, and D. Parks, "Chief executive scanning, environmental characteristics, and company performance: An empirical study," Strategic Manage. J., vol. 9, no. 1, pp. 123-139, 1988.
23. F. Damanpour, "Organizational innovation: A meta-analysis of effects of determinants and moderators," Acad. Manage. J., vol. 34, no. 3, pp. 555-590, 1991.
24. F. Damanpour, "Organizational complexity and innovation: Developing and testing multiple contingency models," Manage. Sci., vol. 42, no. 5, pp. 693-716, 1996.
25. D. R. Denison and A. K. Mishra, "Toward a theory of organizational culture and effectiveness," Org. Sci., vol. 6, no. 2, pp. 204-223, 1995.
26. R. DePietro, E. Wiarda, and M. Fleischer, "The context for change: Organization, technology, and environment," in The Processes of Technological Innovation, L. G. Tornatzky and M. Fleischer, Eds. Lexington. MA: Lexington Books, 1990, pp. 151-175.
27. G. DeSanctis, "Attitudes toward telecommuting: Implications for work-at-home programs," Inform. Manage., vol. 7, no. 3, pp. 133-139, 1984.
28. G. G. Dess and D. W. Beard, "Dimensions of organizational task environments," Adm. Sci. Quart., vol. 29, no. 1, pp. 52-73, 1984.
29. M. D. Dickerson and J. W. Gentry, "Characteristics of adopters and nonadopters of home computers," J. Consumer Res., vol. 10, no. 2, pp. 225-235, 1983.
30. P. J. DiMaggio and W. W. Powell, "The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields," Amer. Sociol. Rev., vol. 48, no. 2, pp. 147-160, 1983.
31. G. W. Downs Jr. and L. B. Mohr, "Conceptual issues in the study of innovation," Adm. Sci. Quart., vol. 21, no. 4, pp. 700-714, 1976.
32. H. Druke, G. Feuerstein, and R. Kreibich, "Trends of decentralization of white collar activities by means of information and communications technologies," in Telework: Present Situations and Future Development of A New Form of Work Organization, W. B. Korte, S. Robinson, and W. J. Steinle, Eds, Amsterdam, The Netherlands: Elsevier, 1988.
33. Dun and Bradstreet, Dun's Asia/Pacific Key Business Enterprises. Murray Hill, NJ: Dun and Bradstreet International, 1994.
34. R. B. Duncan, "Characteristics of organizational environments and perceived environmental uncertainty," Adm. Sci. Quart., vol. 17, no. 3, pp. 313-327, 1972.
35. L. E. Duxbury and G. Haines Jr., "Predicting alternative work arrangements from salient attitudes: A study of decision-makers in the public sector," J. Bus. Res., vol. 23, no. 1, pp. 83-97, 1991.
36. L. E. Duxbury, C. A. Higgins, and S. Mills, "After-hours telecommuting and work-family conflict: A comparative analysis," Inform. Syst. Res., vol. 3, no. 2, pp. 173-190, 1992.
37. K. M. Eisenhardt, "Making fast strategic decisions in high velocity environments," Acad. Manage. J., vol. 32, no. 3, pp. 543-576, 1989.
38. F. E. Emery and E. Trist, "The causal texture of organizational environments," Hum. Relations, vol. 18, no. 1, pp. 21-31, 1965.
39. J. E. Ettlie, "Organizational policy and innovation among suppliers to the food-processing sector," Acad. Manage. J., vol. 26, no. 1, pp. 27-44, 1983.
40. J. E. Ettlie and W. P. Bridges, "Environmental uncertainty and organizational technology policy," IEEE Trans. Eng. Manage., vol. EM-29, pp. 2-10, 1982.
41. J. E. Ettlie, W. P. Bridges, and R. D. O'Keefe, "Organizational strategy and structural differences for radical versus incremental innovation," Manage. Sci., vol. 30, no. 6, pp. 682-695, 1984.
42. R. F. Falk and N. B. Miller, A Primer for Soft Modeling. Akron, OH: Univ. Akron Press, 1992.
43. S. Finkelstein, "Power in top management teams: Dimensions, measurement, and validation," Acad. Manage. J., vol. 35, pp. 505-539, 1992.
44. S. Finkelstein and D. C. Hambrick, "Top-management-team tenure and organizational outcomes: The moderating role of managerial discretion," Admin. Sci. Quart., vol. 35, no. 3, pp. 484-503, 1990.
45. C. Fornell, A Second Generation of Multivariate Analysis, Methods: Volume 1. New York: Praeger, 1982.
46. C. Fornell and D. F. Larcker, "Structural equation models with unobservable variables and measurement errors," J. Marketing Res., vol. 18, no. 1, pp. 39-50, 1981.
47. M. B. W. Fritz, S. Narasimhan, and H. S. Rhee, "Communication and coordination in the virtual office," J. Manage. Inform. Syst., vol. 14, no. 4, pp. 7-28, 1998.
48. J. R. Galbraith, Designing Complex Organizations. Reading, MA: Addison-Wesley, 1973.
49. J. R. Galbraith, Organization Design. Reading, MA: Addison-Wesley, 1977.
50. J. R. Galbraith and R. K. Kazanjian, Strategy Implementation: Structure, Systems, and Process. St. Paul, MN: West, 1986.
51. M. S. Gerstein, "From machine bureaucracies to networked organizations: An architectural journey," in Organizational Architecture: Designs for Changing Organizations, D. A. Nadler, M. S. Gerstein, and R. B. Shaw, Eds. San Francisco, CA: Jossey-Bass, 1992, pp. 11-38.
52. I. Goll and A. M. A. Rasheed, "Rational decision-making and firm performance: The moderating role of environment," Strategic Manage. J., vol. 18, no. 7, pp. 583-591, 1997.
53. G. E. Gordon, "The dilemma of telework: Technology vs. tradition," in Telework: Present Situations and Future Development of A New Form of Work Organization, W. B. Korte, S. Robinson, and W. J. Steinle, Eds, Amsterdam, The Netherlands: Elsevier, 1988.
54. R. A. Grant, "Building and testing a model of an information technology's impact," in Proc. 10th Int. Conf. Information Systems, Boston, MA, 1989, pp. 173-184.
55. R. Greenwood and C. R. Hinings, "Understanding radical organizational change: Bringing together the old and the new institutionalism," Acad. Manage. Rev., vol. 21, no. 4, pp. 1022-1054, 1996.
56. V. Grover, "An empirically derived model for the adoption of customer-based interorganizational systems," Decision Sci., vol. 24, no. 3, pp. 603-640, 1993.
57. Y. P. Gupta, J. Karimi, and T. M. Somers, "Telecommuting: Problems associated with communications technologies and their capabilities," IEEE Trans. Eng. Manage., vol. 42, pp. 305-318, Nov. 1995.
58. R. Guthrie, "The ethics of telework," Inform. Syst. Manage., vol. 14, no. 4, pp. 29-32, 1997.
59. J. Hage and M. Aiken, "Relationship of centralization to other structural properties," Adm. Sci. Quart., vol. 24, no. 4, pp. 603-640, 1967.
60. J. F. Hair, R. E. Anderson, R. L. Tatham, and W. C. Black, Multivariate Data Analysis with Readings, 4th ed. Englewood Cliffs, NJ: Prentice-Hall. 1995.
61. D. C. Hambrick, "Environmental scanning and organizational strategy," Strategic Manage. J., vol. 3, no. 2, pp. 159-173, 1982.
62. D. C. Hambrick and P. A. Mason, "Upper echelons: The organization as a reflection of its top managers," Acad. Manage. Rev., vol. 9, pp. 193-206, 1984.
63. J. Hann and R. Weber, "Information systems planning: A model and empirical tests," Manage. Sci., vol. 42, no. 7, pp. 1043-1064, 1996.
64. S. J. Harrington and C. P. Ruppel, "Practical and value compatibility: Their roles in the adoption, diffusion, and success of telecommuting," in Proc. 20th Int. Conf. Information Systems, P. De and J. I. DeGross, Eds., Charlotte, NC, 1999, pp. 103-112.
65. L. Hirschhorn, Beyond Mechanization: Work and Technology in a Postindustrial Age. Cambridge, MA: MIT Press, 1984.
66. E. C. Hirschman, "Symbolism and technology as sources for the generation of innovations," in Advances in Consumer Research, A. Mitchell, Ed. St. Louis, MO: Association for Consumer Research, 1981, vol. 9, pp. 537-541.
67. S. L. Holak and D. R. Lehmann, "Purchase intentions and the dimensions of innovation: An exploratory model," J. Prod. Innov. Manage., vol. 7, no. 1, pp. 59-73, 1990.
68. G. P. Huber, K. M. Sutcliffe, C. C. Miller, and W. H. Glick, "Understanding and predicting organizational change," in Organizational Change and Redesign, G. P. Huber and W. H. Glick, Eds. New York: Oxford Univ. Press, 1993.
69. L. A. Isabella and S. A. Waddock, "Top management team certainty: Environmental assessments, teamwork, and performance implications," J. Manage., vol. 20, no. 4, pp. 835-858, 1994.
70. S. E. Jackson and J. E. Dutton, "Discerning threats and opportunities," Adm. Sci. Quart., vol. 33, no. 3, pp. 370-387, 1988.
71. M. Johnson, Managing in the Next Millennium. London, U.K.: Butterworth, 1995.
72. W. Q. Judge and A. Miller, "Antecedents and outcomes of decision speed in different environmental contexts," Acad. Manage. J., vol. 34, no. 2, pp. 449-463, 1991.
73. R. M. Kanter, The Change Masters: Innovations for Productivity in the American Corporation. New York: Simon and Schuster, 1983.
74. T. R. Kayworth and D. E. Leidner, "Leadership effectiveness in global virtual teams," J. Manage. Inform. Syst., vol. 18, no. 3, pp. 7-40, 2002.
75. W. B. Korte, "Telework - Potentials, inceptions, operations and likely future situations," in Telework: Present Situations and Future Development of A New Form of Work Organization, W. B. Korte, S. Robinson, and W. J. Steinle, Eds. Amsterdam, The Netherlands: Elsevier, 1988.
76. D. G. LaBay and T. C. Kinnear, "Exploring the consumer decision process in the adoption of solar energy systems," J. Consumer Res., vol. 8, no. 3, pp. 271-278, 1981.
77. P. Lawrence and J. Lorsch, Organization and Environment: Managing Differentiation and Integration. Homewood, IL: Business One Irwin, 1967.
78. D. Miller, "Environmental fit versus internal fit," Org. Sci., vol. 3, no. 2, pp. 159-178, 1992.
79. D. Miller and P. H. Friesen, "Strategy making and environment: The third link," Strategic Manage. J., vol. 4, no. 3, pp. 221-235, 1983.
80. F. J. Milliken, "Three types of perceived uncertainty about the environment: State, effect and response uncertainty," Acad. Manage. Rev., vol. 12, no. 1, pp. 133-143, 1987.
81. F. J. Milliken, "Perceiving and interpreting environmental change: An examination of college administrators' interpretation of changing demographics," Acad. Manage. J., vol. 33, no. 1, pp. 42-63, 1990.
82. D. A. Nadler, "Organizational architecture: A metaphor for change," in Organizational Architecture: Designs for Changing Organizations, D. A. Nadler, M. S. Gerstein, and R. B. Shaw, Eds. San Francisco, CA: Jossey-Bass, 1992, pp. 1-8.
83. D. A. Nadler and M. S. Gerstein, "Determining high-performance work systems: Organizing people, work, technology, and information," in Organizational Architecture: Designs for Changing Organizations, D. A. Nadler, M. S. Gerstein, and R. B. Shaw, Eds. San Francisco, CA: Jossey-Bass, 1992, pp. 110-132.
84. D. Nadler and M. Tushman, Strategic Organization Design: Concepts, Tools, and Processes. Glenview, IL: Scott, Foresman, 1988.
85. D. A. Nadler and M. L. Tushman, "Designing organizations that have good fit: A framework for understanding new architectures," in Organizational Architecture: Designs for Changing Organizations, D. A. Nadler, M. S. Gerstein, and R. B. Shaw, Eds. San Francisco, CA: Jossey-Bass, 1992, pp. 39-56.
86. J. Neter, W. Wasserman, and G. A. Whitmore, Applied Statistics, 4th ed. Englewood Cliffs, NJ: Prentice-Hall, 1993.
87. J. C. Nunnally, Psychometric Theory. New York: McGraw-Hill, 1978.
88. M. H. Olson, "Remote office work: Changing work patterns in space and time," in Commun. ACM, vol. 26, 1983, pp. 182-187.
89. M. Olson, "Organizational barriers to telework" in Telework: Present Situations and Future Development of A New Form of Work Organization, W. B. Korte, S. Robinson, and W. J. Steinle, Eds, Amsterdam, The Netherlands: Elsevier, 1988.
90. J. L. Pierce and A. L. Delbecq, "Organization structure, individual attitudes and innovation," Acad. Manage. Rev., vol. 2, no. 1, pp. 26-37, 1977.
91. S. Qureshi and D. Vogel, "Organizational adaptiveness in virtual teams," Group Decision and Negotiation, vol. 10, no. 1, pp. 27-46, 2001.
92. G. H. Rice and R. E. Hamilton, "Decision theory and the small businessman," Amer. J. Small Bus., vol. 4, no. 1, pp. 1-9, 1979.
93. S. Rivard and S. L. Huff, "Factors of success for end-user computing," in Commun. ACM, vol. 31, 1988, pp. 552-561.
94. E. M. Rogers, Diffusion of Innovations. New York: Free Press, 1995.
95. J. W. Ross and J. F. Rockart, "Enabling new organizational forms: A changing perspective on infrastructure," in Proc. 17th Int. Conf. Information Systems, J. I. DeGross, S. Jarvenpaa, and A. Srinivasan, Eds., Cleveland, OH, 1996, pp. 455-456.
96. C. P. Ruppel and S. J. Harrington, "Telework: An innovation where nobody is getting on the bandwagon?," Data Base Adv. Inform. Syst., vol. 26, no. 2 & 3, pp. 87-104, 1995.
97. B. Shamir and I. Salomon, "Work-at-home and the quality of working life," Acad. Manage. Rev., vol. 10, no. 3, pp. 455-464, 1985.
98. P. Sieber, "Virtuality as a strategic approach for small and medium sized IT companies to stay competitive in a global market," in Proc. 17th Int. Conf. Information Systems, J. I. DeGross, S. Jarvenpaa, and A. Srinivasan, Eds., Cleveland, OH, 1996, p. 468.
99. W. H. Starbuck, Organizational Growth and Development, U.K.: Penguin, 1971.
100. P. M. Swamidass and W. T. Newell, "Manufacturing strategy, environmental uncertainty and performance: A path analytic model," Manage. Sci., vol. 33, no. 4, pp. 509-524, 1987.
101. W. C. Taylor. (1995) At VeriFone, It's a Dog's Life (And They Love it) [Online]. Available: http://www.fastcompany.com/online/01/vfone.html
102. H. H. Teo, B. C. Y. Tan, and K. K. Wei, "Innovation diffusion theory as a predictor of adoption intention for financial EDI," in Proc. 16th Int. Conf. Information Systems, J. I. DeGross, G. Ariav, C. Beath, R. Hoyer, and C. Kemerer, Eds., Amsterdam, The Netherlands, 1995, pp. 155-165.
103. H. H. Teo, K. K. Wei, and I. Benbasat, "Predicting intention to adopt interorganizational linkages: An institutional perspective," MIS Quart., vol. 27, no. 1, pp. 19-49, 2003.
104. S. Terreberry, "The evolution of organizational environments," Adm. Sci. Quart., vol. 12, no. 4, pp. 590-613, 1968.
105. J. D. Thompson, Organizations in Action. New York: McGraw-Hill, 1967.
106. R. L. Thompson, C. A. Higgins, and J. M. Howell, "Personal computing: Toward a conceptual model of utilization," MIS Quart., vol. 15, no. 1, pp. 125-143, 1991.
107. D. Tomaskovic-Devey and B. J. Risman, "Telecommuting innovation and organization: A contingency theory of labor process change," Soc. Sci. Quart., vol. 74, no. 2, pp. 367-385, 1993.
108. L. G. Tomatzky and M. Fleischer, The Process of Technological Innovation. Lexington, MA: Lexington Books, 1990.
109. L. G. Tornatzky and K. J. Klein, "Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings," IEEE Trans. Eng. Manage., vol. EM-29, no. 1, pp. 28-45, 1982.
110. L. G. Tornatzky, J. D. Eveland, and M. Fleischer, "Technological innovation as a process," in The Processes of Technological Innovation, L. G. Tornatzky and M. Fleischer, Eds. Lexington, MA: Lexington Books, 1990, pp. 27-50.
111. H. Tosi, The Environment/Organization/Person Contingency Model: A Meso Approach to the Study of Organizations, London, U.K.: JAI Press, 1992.
112. H. L. Tosi and J. W. Slocum, "Contingency theory: Some suggested directions," J. Manage., vol. 10, no. 1, pp. 9-26, 1984.
113. J. M. Utterback, "The process of technological innovation within the firm," Acad. Manage. J., vol. 14, no. 1, pp. 75-88, 1971.
114. J. M. Utterback, "Innovation in industry and the diffusion of technology," Science, vol. 183, no. 4125, pp. 620-626, 1974.
115. A. Venkatesh and N. P. Vitalari, "An emerging distributed work arrangement: An investigation of computer-based supplemental work at home," Manage. Sci., vol. 38, no. 12, pp. 1687-1706, 1992.
116. R. E. Walton, Up and Running: Integrating Information Technology and the Organization. Boston, MA: Harvard Business School Press, 1989.
117. P. T. Ward, D. J. Bickford, and G. K. Leong, "Configurations of manufacturing strategy, business strategy, environment and structure," J. Manage., vol. 22, no. 4, pp. 597-626, 1996.
118. H. Wold, "Systems under indirect observation using PLS," in A Second Generation of Multivariate Analysis, Methods: Volume 1, C. Fornell, Ed. New York: Praeger, 1982.
119. G. Zaltman, R. Duncan, and J. Holbek, Innovations and Organizations. New York, NY: Wiley and Sons, 1973.
120. R. F. Zammuto and E. J. O'Connor, "Gaining advanced manufacturing technologies' benefits: The roles of organization design and culture," Acad. Manage. Rev., vol. 17, no. 4, pp. 701-728, 1992.
121. R. W. Zmud, "An examination of 'push-pull' theory applied to process innovation in knowledge work," Manage. Sci., vol. 30, no. 6, pp. 727-738, 1984.
122. S. Zuboff, In the Age of the Smart Machine: The Future of Work and Power. New York: Basic Books, 1988.