When is RFID right for your service?

International Journal of Production Economics

Volumn 124, Issue 2, 2010, Pages 414-425

  Ferrer, Geraldo ^a   Dew, Nicholas ^a   Apte, Uday ^a  

^a NAVAL POSTGRADUATE SCHOOL   (United States)

Author keywords

RFID; Service operations; Service process matrix; Technology management

Indexed keywords

CONCEPTUAL FRAMEWORKS; COSTS AND BENEFITS; PROCESS MATRIX; RFID APPLICATIONS; SERVICE DELIVERY; SERVICE OPERATIONS;

INDUSTRIAL MANAGEMENT; RADIO FREQUENCY IDENTIFICATION (RFID);

TECHNOLOGY;

EID: 76049124640     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijpe.2009.12.004     Document Type: Article

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