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Volumn 7, Issue , 2011, Pages 15-43

Synthesizing what we know and looking ahead: A meta-analytical review of 30 years of emotional labor research

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EID: 84887051654     PISSN: 17469791     EISSN: None     Source Type: Book Series    
DOI: 10.1108/S1746-9791(2011)0000007006     Document Type: Article
Times cited : (50)

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