An examination of consumers' resistance to computer-based technologies

Journal of Services Marketing

Volumn 27, Issue 4, 2013, Pages 294-311

  Patsiotis, Athanasios G ^a   Hughes, Tim ^b   Webber, Don J ^b  

^a AMERICAN COLLEGE OF GREECE   (Greece)

^b UNIVERSITY OF THE WEST OF ENGLAND   (United Kingdom)

Author keywords

Adoption; Customers; Diffusion; Individual behaviour; Innovation; Resistance behaviour; Technological innovations

Indexed keywords

EID: 84879921479     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876041311330771     Document Type: Article

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