Customer adoption of e-service: An experimental study

International Journal of Service Industry Management

Volumn 12, Issue 2, 2001, Pages 184-207

  De Ruyter, Ko ^a   Wetzels, Martin ^a   Kleijnen, Mirella ^a  

^a MAASTRICHT UNIVERSITY   (Netherlands)

Author keywords

Customer behaviour; E commerce; Service

Indexed keywords

EID: 0035644503     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564230110387542     Document Type: Article

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