Analysis of EDI resistance behavior

Transportation Journal

Volumn 37, Issue 4, 1998, Pages 36-44

  Suzuki, Yoshinori ^a   Williams, Lisa R ^b  

^a IOWA STATE UNIVERSITY   (United States)

^b PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0032333204     PISSN: 00411612     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (47)

1. See, for example, Lisa R. Williams, "Understanding Distribution Channels: An Interorganizational Study of EDI Adoption," Journal of Business Logistics, 15, No. 2, (1994), 173-204; Michael R. Cram and Benjamin J. Allen, "Shipper EDI, Carrier Reduction, and Contracting Strategies: Impacts on the Motor Carrier Industry," Transportation Journal, 29, No. 4, (1990), 18-32; Michael R. Crum and Benjamin J. Allen, "The Changing Nature of the Motor Carrier-Shipper Relationship: Implications for the Trucking Industry," Transportation Journal, 31, No. 2, (1991), 141-54; Michael R. Crum and Benjamin J. Allen, "A Longitudinal Assessment of Motor Carrier-Shipper Relationship Trends, 1990 vs. 1996," Transportation Journal, 37, No. I, (1997), 5-17.
2. See, for example, Lisa R. Williams, "Understanding Distribution Channels: An Interorganizational Study of EDI Adoption," Journal of Business Logistics, 15, No. 2, (1994), 173-204; Michael R. Cram and Benjamin J. Allen, "Shipper EDI, Carrier Reduction, and Contracting Strategies: Impacts on the Motor Carrier Industry," Transportation Journal, 29, No. 4, (1990), 18-32; Michael R. Crum and Benjamin J. Allen, "The Changing Nature of the Motor Carrier-Shipper Relationship: Implications for the Trucking Industry," Transportation Journal, 31, No. 2, (1991), 141-54; Michael R. Crum and Benjamin J. Allen, "A Longitudinal Assessment of Motor Carrier-Shipper Relationship Trends, 1990 vs. 1996," Transportation Journal, 37, No. I, (1997), 5-17.
3. See, for example, Lisa R. Williams, "Understanding Distribution Channels: An Interorganizational Study of EDI Adoption," Journal of Business Logistics, 15, No. 2, (1994), 173-204; Michael R. Cram and Benjamin J. Allen, "Shipper EDI, Carrier Reduction, and Contracting Strategies: Impacts on the Motor Carrier Industry," Transportation Journal, 29, No. 4, (1990), 18-32; Michael R. Crum and Benjamin J. Allen, "The Changing Nature of the Motor Carrier-Shipper Relationship: Implications for the Trucking Industry," Transportation Journal, 31, No. 2, (1991), 141-54; Michael R. Crum and Benjamin J. Allen, "A Longitudinal Assessment of Motor Carrier-Shipper Relationship Trends, 1990 vs. 1996," Transportation Journal, 37, No. I, (1997), 5-17.
4. See, for example, Lisa R. Williams, "Understanding Distribution Channels: An Interorganizational Study of EDI Adoption," Journal of Business Logistics, 15, No. 2, (1994), 173-204; Michael R. Cram and Benjamin J. Allen, "Shipper EDI, Carrier Reduction, and Contracting Strategies: Impacts on the Motor Carrier Industry," Transportation Journal, 29, No. 4, (1990), 18-32; Michael R. Crum and Benjamin J. Allen, "The Changing Nature of the Motor Carrier-Shipper Relationship: Implications for the Trucking Industry," Transportation Journal, 31, No. 2, (1991), 141-54; Michael R. Crum and Benjamin J. Allen, "A Longitudinal Assessment of Motor Carrier-Shipper Relationship Trends, 1990 vs. 1996," Transportation Journal, 37, No. I, (1997), 5-17.
5. Crum and Allen (1991) op. cit.
6. See, for example, Lisa R. Williams op. cit.; Lisa R. Williams, George D. Magee, and Yoshinori Suzuki, "Multi-Dimensional View of EDI: Testing The Value of EDI Participation To Firms," Journal of Business Logistics, forthcoming; Lisa Williams Wallon, "Electronic Data Interchange (EDI): A Study of Its Usage and Adoption Within Marketing and Logistics Channels." Transportation Journal. 34, No. 2, (1994), 37-45.
7. See, for example, Lisa R. Williams op. cit.; Lisa R. Williams, George D. Magee, and Yoshinori Suzuki, "Multi-Dimensional View of EDI: Testing The Value of EDI Participation To Firms," Journal of Business Logistics, forthcoming; Lisa Williams Wallon, "Electronic Data Interchange (EDI): A Study of Its Usage and Adoption Within Marketing and Logistics Channels." Transportation Journal. 34, No. 2, (1994), 37-45.
8. See, for example, Lisa R. Williams op. cit.; Lisa R. Williams, George D. Magee, and Yoshinori Suzuki, "Multi-Dimensional View of EDI: Testing The Value of EDI Participation To Firms," Journal of Business Logistics, forthcoming; Lisa Williams Wallon, "Electronic Data Interchange (EDI): A Study of Its Usage and Adoption Within Marketing and Logistics Channels." Transportation Journal. 34, No. 2, (1994), 37-45.
9. Donald J. Bowersox, "Logistical Partnerships," in Partnerships: A Natural Evolution in Logistics, Joseph E. McKeown, ed. (Chicago: Logistics Resource, Inc., 1988).
10. Crum and Allen (1991) op. cit.
11. For a detailed discussion of EDI strategy, see Crum and Allen (1990) op. cit.
12. Williams (1994) op. cit.
13. Williams, Magee, and Suzuki op. cit.
14. Ramon O'Callaghan, Patrick J. Kaufmann, and Benn R. Konsynski, "Adoption Correlates and Share Effects of Electronic Data Interchange Systems in Marketing Channels," Journal of Marketing, 56, (1992), 45-56.
15. Lisa Williams Walton and Linda G. Miller, "Moving Toward LIS Theory Development: A Framework of Technology Adoption Within Channels," Journal of Business Logistics, 16, No. 2, (1995), 117-136.
16. Walton (1994) op. cit.
17. Bernard J. LaLonde and Martha C. Cooper. Partnerships in Providing Customer Service: A Third-Party Perspective, (Oak Brook, IL: Council of Logistics Management, 1989), p. 86.
18. Michael R. Crum, G. Premkumar, and K. Ramamurthy, "An Assessment of Motor Carrier Adoption, Use, and Satisfaction with EDI," Transportation Journal, 35, No. 4, (1996), 44-57.
19. Crum and Allen (1991) op. cit.
20. Paul R. Murphy and James M. Daley, "International Freight Forwarder Perspectives on Electronic Data Interchange and Information Management Issues," Journal of Business Logistics, 17, No. 1, (1996), 63-84.
21. O'Callaghan (1992) op. cit.
22. Williams (1994) op. cit.
23. The innovation studies generally define resistance as either: 1) the barriers to adoption, or 2) the difficulties of adoption - see, for example, Sandra Vandermerwe, "Diffusing New Ideas In-House," Journal of Product Innovation Management, 4, No. 4, (1987), 256-264, and S. Ram, "Successful Innovation Using Strategies to Reduce Consumer Resistance: An Empirical Test," Journal of Product Innovation Management, 6, No. 1, (1989), 20-34.
24. The innovation studies generally define resistance as either: 1) the barriers to adoption, or 2) the difficulties of adoption - see, for example, Sandra Vandermerwe, "Diffusing New Ideas In-House," Journal of Product Innovation Management, 4, No. 4, (1987), 256-264, and S. Ram, "Successful Innovation Using Strategies to Reduce Consumer Resistance: An Empirical Test," Journal of Product Innovation Management, 6, No. 1, (1989), 20-34.
25. See, for example, Lisa R. Williams op. cit; Williams, Magee, and Sundti op. cit.; O'Callaghan (1992) op. cit.; Walton (1994) op. cit.
26. See, for example, Lisa R. Williams op. cit; Williams, Magee, and Sundti op. cit.; O'Callaghan (1992) op. cit.; Walton (1994) op. cit.
27. See, for example, Lisa R. Williams op. cit; Williams, Magee, and Sundti op. cit.; O'Callaghan (1992) op. cit.; Walton (1994) op. cit.
28. See, for example, Lisa R. Williams op. cit; Williams, Magee, and Sundti op. cit.; O'Callaghan (1992) op. cit.; Walton (1994) op. cit.
29. Jan B. Heide and George John, "Alliances in Industrial Purchasing: The Determinants of Joint Action in Buyer-Supplier Relationships," Journal of Marketing Research, 27. No. 1, (1990), 24-36.
30. Srinivasan Balakrishnan and Birger Wernerfelt, "Technical Change, Competition and Vertical Integration," Strategic Management Journal, 7, (1986), 347-359.
31. O'Callaghan (1992) op. cit.
32. Margaret A. Emmelhainz, Electronic Data Interchange. A Total Management Guide, (New York, NY: Van Nostrand Reinholm, 1990).
33. See, for example, E. M. Rogers, Diffusion of Innovations, (New York, NY: The Free Press, 1983).
34. Crum and Allen (1990) op. cit.
35. Williams (1994) op. cit.
36. G. Premkumar, K. Ramamurthy, and Sree Nilakanta, "Implementation of Electronic Data Interchange: Innovation Diffusion Perspective," Journal of Management Information Systems, 11, No. 2, (1994), 157-186.
37. O'Callaghan (1992) op. cit.
38. O'Callaghan (1992) op. cit.
39. John J. Coyle, Edward J. Bardi, and C. John Langley Jr., The Management Of Business Logistics, (New York, NY: West Publishing Company, 1996).
40. Bernard J. LaLonde, Martha C. Cooper, and Thomas G. Noordewier, Customer Service: A Management Perspective, (Oak Brook, IL: Council of Logistics Management, 1988).
41. Scott J. Armstrong and Terry S. Overton, "Estimating Nonresponse Bias in Mail Surveys," Journal of Marketing Research, 14, No. 3, (1977), 396-402.
42. These ten business documents are generally considered as the ones that are most commonly transmitted via EDI. See, for example, Emmelhainz (1990) op. cit.
43. Table 1 indicates that, in all of the 10 business documents, the respondents' perception score of partner requirement is below 5. This condition, however, does not indicate that only a limited number of respondents receive resistance score (equation 2) of more than or equal to one (recall that the necessary condition for having resistance score of at least one is that a respondent's perception score of partner requirement is above 5 in one or more of the ten business documents). In fact, the majority of respondents have received the resistance score of more than or equal to one (51 percent). Our model, therefore, does not suffer from the limited data variance of the dependent variable.
44. For the method of computing confidence interval of the correlation coefficient, see, for example, John Neter and William Wasserman, Applied Linear Statistical Models, (Homewood, IL: Richard D. Irwin, Inc., 1974), Chapter 12.
45. Joseph V Terza, "A Tobit-Type Estimator For The Censored Poisson Regression Model," Economics Letters, 18, No. 4, (1985), 361-365.
46. See, for example, Crum and Allen (1991) op. cit., and Williams (1994) op. cit.
47. See, for example, Crum and Allen (1991) op. cit., and Williams (1994) op. cit.