Do other-reports of counterproductive work behavior provide an incremental contribution over self-reports? A meta-analytic comparison

Journal of Applied Psychology

Volumn 97, Issue 3, 2012, Pages 613-636

  Berry, Christopher M ^a   Carpenter, Nichelle C ^a   Barratt, Clare L ^a  

^a TEXAS A AND M UNIVERSITY   (United States)

Author keywords

Counterproductive work behavior; Meta analysis; Self report; Workplace deviance

Indexed keywords

EMPLOYMENT; HUMAN; META ANALYSIS; PERSONNEL MANAGEMENT; PSYCHOLOGICAL ASPECT; REVIEW; SELF REPORT; STANDARD;

EMPLOYEE PERFORMANCE APPRAISAL; EMPLOYMENT; HUMANS; SELF REPORT;

EID: 84867059867     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0026739     Document Type: Article

References (104)

1. Aquino, K., Lewis, M. U., & Bradfield, M. (1999). Justice constructs, negative affectivity, and employee deviance: A proposed model and empirical test. Journal of Organizational Behavior, 20, 1073-1091.
2. Ball, G. A., Trevino, L. K., & Sims, H. P. (1994). Just and unjust punishment: Influences on subordinate performance and citizenship. Academy of Management Journal, 37, 299-322.
3. Barclay, L. J., & Aquino, K. (2010). Workplace aggression and violence. In S. Zedeck (Ed.), APA handbook of industrial and organizational psychology (Vol. 3, pp. 615-640). Washington, DC: American Psychological Association.
4. Barrick, M. R., & Mount, M. K. (1999). The Personal Characteristics Inventory. Libertyville, IL: Wonderlic.
5. Bennett, R. J., & Robinson, S. L. (2000). Development of a measure of workplace deviance. Journal of Applied Psychology, 85, 349-360. doi: 10.1037/0021-9010.85.3.349
6. Berry, C. M., Ones, D. S., & Sackett, P. R. (2007). Interpersonal deviance, organizational deviance, and their common correlates: A review and meta-analysis. Journal of Applied Psychology, 92, 410 - 424. doi: 10.1037/0021-9010.92.2.410
7. Berry, C. M., Page, R. C., & Sackett, P. R. (2007). Effects of self-deceptive enhancement on personality-job performance relationships. International Journal of Selection and Assessment, 15, 94-109. doi:10.1111/ j.1468-2389.2007.00374.x
8. Bing, M., Stewart, S. M., Davison, H. K., Green, P. D., McIntyre, M. D., & James, L. R. (2007). An integrative typology of personality assessment for aggression: Implications for predicting counterproductive workplace behavior. Journal of Applied Psychology, 92, 722-744. doi: 10.1037/0021-9010.92.3.722
9. Bordia, P., Restubog, S. L. D., & Tang, R. L. (2008). When employees strike back: Investigating mediating mechanisms between psychological contract breach and workplace deviance. Journal of Applied Psychology, 93, 1104-1117. doi:10.1037/0021-9010.93.5.1104
10. Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35, 307-311.
11. Bruk-Lee, V., & Spector, P. E. (2006). The social stressorscounterproductive work behaviors link: Are conflicts with supervisors and coworkers the same? Journal of Occupational Health Psychology, 11, 145-156. doi:10.1037/1076-8998.11.2.145
12. Budd, J. W., Arvey, R. D., & Lawless, P. (1996). Correlates and consequences of workplace violence. Journal of Occupational Health Psychology, 1, 197-210. doi:10.1037/1076-8998.1.2.197
13. Camara, W. J., & Schneider, D. L. (1994). Integrity tests: Facts and unresolved issues. American Psychologist, 49, 112-119.
14. Cammann, C., Fichman, M., Jenkins, D., & Klesh, J. (1979). The Michigan Organizational Assessment Questionnaire. Unpublished manuscript, University of Michigan, Ann Arbor.
15. Campbell, D. T., & Fiske, D. W. (1959). Convergent and discriminant validity by the multitrait-multimethod matrix. Psychological Bulletin, 56, 81-105. doi:10.1037/h0046016
16. Chen, P. Y., Dai, T., Spector, P. E., & Jex, S. M. (1997). Relation between negative affectivity and positive affectivity: Effects of judged desirability of scale items and respondents' social desirability. Journal of Personality Assessment, 69, 183-198. doi:10.1207/ s15327752jpa6901_10
17. Chiu, S., & Peng, J. (2008). The relationship between psychological contract breach and employee deviance: The moderating role of hostile attributional style. Journal of Vocational Behavior, 73, 426-433. doi: 10.1016/j.jvb.2008.08.006
18. Cohen, J. (1992). A power primer. Psychological Bulletin, 112, 155-159. doi:10.1037/0033-2909.112.1.155
19. Cohen-Charash, Y., & Spector, P. E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86, 278-321. doi:10.1006/obhd.2001.2958
20. Colbert, A. E., Mount, M. K., Harter, J. K., Witt, L. A., & Barrick, M. R. (2004). Interactive effects of personality and perceptions of the work situation on workplace deviance. Journal of Applied Psychology, 89, 599-609. doi:10.1037/0021-9010.89.4.599
21. Colbert, A. E., Witt, L. A., & Mount, M. K. (2003, April). Interactive effects of organizational support and agreeableness on interpersonal deviance. Poster presented at the meeting of Society for Industrial/ Organizational Psychology, Orlando, FL.
22. Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86, 386-400.
23. Connolly, J. J., & Viswesvaran, C. (2000). The role of affectivity in job satisfaction: A meta-analysis. Personality and Individual Differences, 29, 265-281.
24. Conway, J. M., & Huffcutt, A. I. (1997). Psychometric properties of multisource performance ratings: A meta-analysis of subordinate, supervisor, peer, and self-ratings. Human Performance, 10, 331-360. doi: 10.1207/s15327043hup1004_2
25. Dalal, R. S. (2005). A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior. Journal of Applied Psychology, 90, 1241-1255. doi:10.1037/0021-9010.90.6.1241
26. De Jonge, J., & Peeters, M. C. W. (2009). Convergence of self-reports and coworker reports of counterproductive work behavior: A crosssectional multi-source survey among health care workers. International Journal of Nursing Studies, 46, 699 -707. doi:10.1016/ j.ijnurstu.2008.12.010
27. Dilchert, S., Ones, D. S., Davis, R. D., & Rostow, C. D. (2007). Cognitive ability predicts objectively measured counterproductive work behaviors. Journal of Applied Psychology, 92, 616 - 627. doi:10.1037/0021-9010.92.3.616
28. Fallon, J. D., Avis, J. M., Kudisch, J. D., Gornet, T. P., & Frost, A. (2000). Conscientiousness as a predictor of productive and counterproductive behaviors. Journal of Business Psychology, 15, 339-349. doi:10.1023/ A:1007880203956
29. Ferris, D. L. (2007). [Correlations between self- and coworker-reports of counterproductive work behavior]. Unpublished raw data.
30. Ferris, D. L. (2008). [Correlations between self- and coworker-reports of counterproductive work behavior]. Unpublished raw data.
31. Ferris, D. L., Brown, D. J., Berry, J. W., & Lian, H. (2008). The development and validation of the Workplace Ostracism Scale. Journal of Applied Psychology, 93, 1348-1366. doi:10.1037/a0012743
32. Fox, S., & Spector, P. E. (1999). A model of work frustration-aggression. Journal of Organizational Behavior, 20, 915-931. doi:10.1002/ (SICI)1099-1379(199911)20:6_915::AID-JOB918_3.0.CO;2-6
33. Fox, S., Spector, P. E., Goh, A., & Bruursema, K. (2007). Does your coworker know what you're doing? Convergence of self- and peerreports of counterproductive work behavior. International Journal of Stress Management, 14, 41-60. doi:10.1037/1072-5245.14.1.41
34. Fox, S., Spector, P. E., & Miles, D. (2001). Counterproductive work behavior (CWB) in response to job stressors and organizational justice: Some mediator and moderator tests for autonomy and emotions. Journal of Vocational Behavior, 59, 291-309. doi:10.1006/ jvbe.2001.1803
35. Ghiselli, E. E., Campbell, J. P., & Zedeck, S. (1981). Measurement theory for the behavioral sciences. San Francisco, CA: W. H. Freeman & Co.
36. Glomb, T. M. (2002). Workplace anger and aggression: Informing conceptual models with data from specific encounters. Journal of Occupational Health Psychology, 7, 20 -36. doi:10.1037/1076-8998.7.1.20
37. Goh, A. (2007). An attributional analysis of counterproductive work behavior (CWB) in response to occupational stress (Unpublished doctoral dissertation). University of South Florida.
38. Goldberg, L. R. (1999). A broad-bandwidth, public-domain, personality inventory measuring the lower-level facets of several Five-Factor models. In I. Mervielde, I. J. Deary, D. de Fruyt, & F. Ostendorf (Eds.), Personality psychology in Europe (pp. 7-28). Tilburg, the Netherlands.
39. Greenbaum, R. L., Bardes, M., Mayer, D., & Priesemuth, M. (2009, August). Supervisors' abuse of customers: The moderating role of moral obligation. Paper presented at the Annual Meeting of Academy of Management, Chicago, IL.
40. Hauenstein, N. M. A., McGonigle, T., & Flinder, S. W. (2001). A metaanalysis of the relationship between procedural justice and distributive justice: Implications for justice research. Employee Responsibilities and Rights Journal, 13, 39-56.
41. Heneman, H. G., Heneman, R. L., & Judge, T. A. (1997). Staffing organizations. Madison, WI: Mendota House/Irwin.
42. Hershcovis, M. S., Turner, N., Barling, J., Arnold, K. A., Dupre, K. E., Inness, M.,Sivanathan, N. (2007). Predicting workplace aggression: A meta-analysis. Journal of Applied Psychology, 92, 228-238. doi: 10.1037/0021-9010.92.1.228
43. Hung, T. K., Chi, N. W., & Lu, W. L. (2009). Exploring the relationships between perceived coworker loafing and counterproductive work behaviors: The mediating role of a revenge motive. Journal of Business and Psychology, 24, 257-270. doi:10.1007/s10869-009-9104-6
44. Hunter, J. E., & Schmidt, F. L. (2004). Methods of meta-analysis: Correcting error and bias in research findings (2nd ed.). New York, NY: Sage Publications.
45. John, O. P., Donahue, E. M., & Kentle, R. L. (1991). The Big Five Inventory: Versions 4a and 54 [Technical report]. Berkeley: Institute of Personality and Social Research, University of California, Berkeley.
46. Jones, D. A. (2004). Toward a better understanding of fairness in the workplace: Attitude strength, predictive asymmetry, and the revenge motive (Unpublished doctoral dissertation). University of Calgary, Alberta, Canada.
47. Judge, T. A., LePine, J. A., & Rich, B. L. (2006a). Loving yourself abundantly: Relationship of the narcissistic personality to self- and other perceptions of workplace deviance, leadership, and task and contextual performance. Journal of Applied Psychology, 91, 762-776. doi:10.1037/ 0021-9010.91.4.762
48. Judge, T., Scott, B. A., & Ilies, R. (2006b). Hostility, job attitudes, and workplace deviance: Test of a multilevel model. Journal of Applied Psychology, 91, 126-138. doi:10.1037/0021-9010.91.1.126
49. Kessler, S. R., Singla, N., Galperin, B. L., & Spector, P. E. (2009, April). Can there be too much of a good thing? Self-esteem and its impact on counterproductive work behavior. Poster presented at the meeting of Society for Industrial/Organizational Psychology, New Orleans, LA.
50. Kickul, J. R., Neuman, G., Parker, C., & Finkl, J. (2001). Settling the score: The role of organizational justice in the relationship between psychological contract breach and anticitizenship behavior. Employee Responsibilities and Rights Journal, 13, 77-93. doi:10.1023/A: 1014586225406
51. Kidwell, R. E., & Bennett, N. (2001). Perceived work context and employee job neglect. American Business Review, 19, 64-74.
52. Kuenzi, M., & Carson, J. (2009, August). Ethical leadership and power: Combined effects on unit outcomes. Poster presented at the meeting of the Academy of Management, Chicago, IL.
53. Lau, V. C. S., Au, W. T., & Ho, J. M. C. (2003). A qualitative and quantitative review of antecedents of counterproductive behavior in organizations. Journal of Business and Psychology, 18, 73-99.
54. Lee, K. (2000). Job affect as a predictor of organizational citizenship behavior and workplace deviance (Unpublished doctoral dissertation). University of Western Ontario, Canada.
55. Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: The role of affect and cognitions. Journal of Applied Psychology, 87, 131-142. doi:10.1037/0021-9010.87.1.131
56. Lee, R. M. (1993). Doing research on sensitive topics. London, England: Sage.
57. Li, A., & Bagger, J. (2006). Using the BIDR to distinguish the effects of impression management and self-deception on the criterion validity of personality measures: A meta-analysis. International Journal of Selection and Assessment, 14, 131-141. doi:10.1111/j.1468-2389.2006 .00339.x
58. Marcus, B., Schuler, H., Quell, P., & Humpfner, G. (2002). Measuring counterproductivity: Development and initial validation of a German self-report questionnaire. International Journal of Selection and Assessment, 10, 18-35. doi:10.1111/1468-2389.00191
59. Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76, 845- 855.
60. Mount, M. K., Barrick, M. R., & Strauss, J. P. (1994). Validity of observer ratings of the Big Five personality dimensions. Journal of Applied Psychology, 79, 272-280. doi:10.1037/0021-9010.79.2.272
61. Mount, M., Ilies, R., & Johnson, E. (2006). Relationship of personality traits and counterproductive work behaviors: The mediating effects of job satisfaction. Personnel Psychology, 59, 591-622. doi:10.1111/ j.1744-6570.2006.00048.x
62. Murphy, K. R. (1993). Honesty in the workplace. Pacific Grove, CA: Brooks/Cole.
63. Murphy, K. R., & DeShon, R. (2000). Interrater correlations do not estimate the reliability of job performance ratings. Personnel Psychology, 53, 873-900. doi:10.1111/j.1744-6570.2000.tb02421.x
64. Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management Journal, 36, 527-556.
65. O'Brien, K. (2009). [Correlation between self- and peer-report counterproductive work behavior]. Unpublished raw data.
66. O'Brien, K. E., & Allen, T. D. (2007). The relative importance of correlates of organizational citizenship behavior and counterproductive work behavior using multiple sources of data. Human Performance, 21, 62-88. doi:10.1080/08959280701522189
67. O'Brien, K. E., & Loch, S. E. (2005, April). Development and correlates of the Workplace Hostile Attribution Bias Survey. Paper presented at the annual meeting of the Society for Industrial/Organizational Psychology, Los Angeles, CA.
68. Ones, D. S., & Viswesvaran, C. (1998). The effects of social desirability and faking on personality and integrity assessment for personnel selection. Human Performance, 11, 245-269.
69. Ones, D. S., Viswesvaran, C., & Schmidt, F. L. (1993). Comprehensive meta-analysis of integrity test validities: Findings from implications for personnel selection and theories of job performance. Journal of Applied Psychology, 78, 679-703.
70. Paulhus, D. L., & John, O. P. (1998). Egoistic and moralistic biases in self-perception: The interplay of self-deceptive styles with basic traits and motives. Journal of Personality, 66, 1025-1060. doi:10.1111/1467-6494.00041
71. Penney, L. M., & Spector, P. E. (2005). Job stress, incivility, and counterproductive work behavior (CWB): The moderating role of negative affectivity. Journal of Organizational Behavior, 26, 777-796. doi: 10.1002/job.336
72. Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903. doi:10.1037/0021-9010.88.5.879
73. Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. Leadership Quarterly, 1, 107-142.
74. Price, J. L., & Mueller, C. W. (1986). Absenteeism and turnover among hospital employees. Greenwich, CT: JAI Press.
75. Puffer, S. M. (1987). Prosocial behavior, noncompliant behavior, and work performance among commission salespeople. Journal of Applied Psychology, 72, 615-621. doi:10.1037/0021-9010.72.4.615
76. Raju, N. S., & Brand, P. A. (2003). Determining the significance of correlations corrected for unreliability and range restriction. Applied Psychological Measurement, 27, 52-71. doi:10.1177/0146621602239476
77. Richards, D., & Schat, A. (2011). [Correlation between self- and supervisor-ratings of counterproductive work behavior]. Unpublished raw data.
78. Richman, W. L., Kiesler, S., Weisband, S., & Drasgow, F. (1999). A meta-analytic study of social desirability distortion in computeradministered questionnaires, traditional questionnaires, and interviews. Journal of Applied Psychology, 84, 754 -775. doi:10.1037/0021-9010.84.5.754
79. Robinson, S. L., & O'Leary-Kelly, A. M. (1998). Monkey see, monkey do: The influence of work groups on the antisocial behavior of employees. Academy of Management Journal, 41, 658-672.
80. Rotundo, M. (2006). [Intercorrelations between self-rated and supervisorrated dimensions of performance]. Unpublished raw data.
81. Rotundo, M., & Spector, P. E. (2010). Counterproductive work behavior and withdrawal. In J. L. Farr & N. T. Tippins (Eds.), Handbook of employee selection (pp. 489-511). New York, NY: Routledge.
82. Sackett, P. R. (2002). The structure of counterproductive work behaviors: Dimensionality and relationships with facets of job performance. International Journal of Selection and Assessment, 10, 5-11. doi:10.1111/ 1468-2389.00189
83. Sackett, P. R., & DeVore, C. J. (2001). Counterproductive behaviors at work. In N. Anderson, D. S. Ones, H. K. Sinangil, & V. Viswesvaran (Eds.), Handbook of industrial, work, and organizational psychology (Vol. 1, pp. 145-164). London, England: Sage.
84. Sady, K., Spitzmuller, C., & Witt, L. A. (2008, August). Good employee, bad business: An interactionist approach to workplace deviance. Paper presented at the annual meeting of the Academy of Management, Anaheim, CA.
85. Salgado, J. F. (2002). The Big Five personality dimensions and counterproductive behaviors. International Journal of Selection and Assessment, 10, 117-125. doi:10.1111/1468-2389.00198
86. Schmidt, F. L., Viswesvaran, C., & Ones, D. S. (2000). Reliability is not validity and validity is not reliability. Personnel Psychology, 53, 901- 912. doi:10.1111/j.1744-6570.2000.tb02422.x
87. Skarlicki, D. P., & Folger, R. (1997). Retaliation in the workplace: The roles of distributive, procedural, and interactional justice. Journal of Applied Psychology, 82, 434-443. doi:10.1037/0021-9010.82.3.434
88. Spector, P. E. (2006). Method variance in organizational research: Truth or urban legend? Organizational Research Methods, 9, 221-232. doi: 10.1177/1094428105284955
89. Spector, P. E., Bauer, J., & Fox, S. (2010). Measurement artifacts in the assessment of counterproductive work behavior and organizational citizenship behavior: Do we know what we think we know? Journal of Applied Psychology, 95, 781-790. doi:10.1037/a0019477
90. Spector, P. E., Fox, S., Penney, L. M., Bruursema, K., Goh, A., & Kessler, S. (2006). The dimensionality of counterproductivity: Are all counterproductive behaviors created equal? Journal of Vocational Behavior, 68, 446-460.
91. Spector, P. E., & Jex, S. M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory. Journal of Occupational Health Psychology, 3, 356-367. doi:10.1037/1076-8998.3.4.356
92. Stamper, C. L., & Masterson, S. S. (2002). Insider or outsider? How employee perceptions of insider status affect their work behavior. Journal of Organizational Behavior, 23, 875- 894. doi:10.1002/ job.175
93. Stewart, S. M., Bing, M. N., Davison, H. K., Woehr, D. J., & McIntyre, M. D. (2009). In the eyes of the beholder: A non-self-report measure of workplace deviance. Journal of Applied Psychology, 94, 207-215. doi: 10.1037/a0012605
94. Thau, S., Crossley, C., Bennett, R. J., & Sczesny, S. (2007). The relationship between trust, attachment, and antisocial work behaviors. Human Relations, 60, 1155-1179. doi:10.1177/0018726707081658
95. Tubré, T., Arthur, W., Jr., & Bennett, W., Jr. (2006). General models of job performance: Theory and practice. In W. Bennett, C. E. Lance, & D. J. Woehr (Eds.), Performance measurement: Current perspectives and future challenges (pp. 175-203). Mahwah, NJ: Erlbaum.
96. Van Katwyk, P. T., Fox, S., Spector, P. E., & Kelloway, E. K. (2000). Using the Job-Related Affective Well-Being Scale (JAWS) to investigate affective responses to work stressors. Journal of Occupational Health Psychology, 5, 219-230.
97. Vardi, Y., & Weitz, E. (2004). Misbehavior in organizations: Theory, research, and management. Mahwah, NJ: Erlbaum.
98. Viswesvaran, C., & Ones, D. S. (2000). Measurement error in "Big Five Factors" personality assessment: Reliability generalization across studies and measures. Educational and Psychological Measurement, 60, 224-235.
99. Viswesvaran, C., Ones, D. S., & Schmidt, F. L. (1996). Comparative analysis of the reliability of job performance ratings. Journal of Applied Psychology, 81, 557-574.
100. Viswesvaran, C., Schmidt, F. L., & Ones, D. S. (2002). The moderating influence of job performance dimensions on convergence of supervisory and peer ratings of job performance: Unconfounding construct-level convergences and rating difficulty. Journal of Applied Psychology, 87, 345-354. doi:10.1037/0021-9010.87.2.345
101. Watson, D., Clark, L. A., & Tellegen, A. (1998). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54, 1063-1070.
102. White, L. A., Young, M. C., & Rumsey, M. G. (2001). Able implementation issues and related research. In J. P. Campbell & D. J. Knapp (Eds.), Exploring the limits in personnel selection and classification (pp. 525-558). Mahwah, NJ: Erlbaum.
103. Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.
104. Williams, M. (1999). When is personality a predictor of performance? The moderating role of autonomy (Unpublished doctoral dissertation). Florida International University, Miami.