메뉴 건너뛰기




Volumn 93, Issue 5, 2008, Pages 1104-1117

When Employees Strike Back: Investigating Mediating Mechanisms Between Psychological Contract Breach and Workplace Deviance

Author keywords

feelings of violation; psychological contract breach; revenge; self control; workplace deviance

Indexed keywords

ADULT; ARTICLE; CONTRACT; FEMALE; HUMAN; MALE; PSYCHOLOGICAL ASPECT; SOCIAL BEHAVIOR; VIOLENCE; WORKPLACE;

EID: 54449090614     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/0021-9010.93.5.1104     Document Type: Article
Times cited : (295)

References (61)
  • 1
    • 41649112685 scopus 로고
    • Structural equation modeling in practice: A review and recommended two-step approach
    • Anderson J.C., and Gerbing D.W. Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin 103 (1988) 411-423
    • (1988) Psychological Bulletin , vol.103 , pp. 411-423
    • Anderson, J.C.1    Gerbing, D.W.2
  • 2
    • 0033234887 scopus 로고    scopus 로고
    • Justice constructs, negative affectivity, and employee deviance: A proposed model and empirical test
    • Aquino K., Lewis M.U., and Bradfield M. Justice constructs, negative affectivity, and employee deviance: A proposed model and empirical test. Journal of Organizational Behavior 20 (1999) 1073-1091
    • (1999) Journal of Organizational Behavior , vol.20 , pp. 1073-1091
    • Aquino, K.1    Lewis, M.U.2    Bradfield, M.3
  • 3
    • 85047685143 scopus 로고    scopus 로고
    • How employees respond to personal offense: The effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace
    • Aquino K., Tripp T.M., and Bies R.J. How employees respond to personal offense: The effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace. Journal of Applied Psychology 86 (2001) 52-59
    • (2001) Journal of Applied Psychology , vol.86 , pp. 52-59
    • Aquino, K.1    Tripp, T.M.2    Bies, R.J.3
  • 4
    • 54849404368 scopus 로고    scopus 로고
    • Asian Development Bank, Author, Manila, Philippines
    • Asian Development Bank. ADB country gender assessment: Philippines (2004), Author, Manila, Philippines
    • (2004) ADB country gender assessment: Philippines
  • 6
    • 34248698386 scopus 로고    scopus 로고
    • McKinley's questionable bequest: Over 100 years of English in Philippine education
    • Bernardo A.B.I. McKinley's questionable bequest: Over 100 years of English in Philippine education. World Englishes 23 (2004) 17-31
    • (2004) World Englishes , vol.23 , pp. 17-31
    • Bernardo, A.B.I.1
  • 7
    • 85086561598 scopus 로고    scopus 로고
    • A passion for justice: The rationality and morality of revenge
    • Cropanzano R. (Ed), Erlbaum, Mahwah, NJ
    • Bies R.J., and Tripp T.M. A passion for justice: The rationality and morality of revenge. In: Cropanzano R. (Ed). Justice in the workplace: From theory to practice 2 (2001), Erlbaum, Mahwah, NJ 197-208
    • (2001) Justice in the workplace: From theory to practice , vol.2 , pp. 197-208
    • Bies, R.J.1    Tripp, T.M.2
  • 8
    • 0002359187 scopus 로고    scopus 로고
    • At the breaking point: Cognitive and social dynamics of revenge in organizations
    • Giacalone R.A., and Greenberg J. (Eds), Sage, Thousand Oaks, CA
    • Bies R.J., Tripp T.M., and Kramer R.M. At the breaking point: Cognitive and social dynamics of revenge in organizations. In: Giacalone R.A., and Greenberg J. (Eds). Antisocial behavior in organizations (1996), Sage, Thousand Oaks, CA 18-36
    • (1996) Antisocial behavior in organizations , pp. 18-36
    • Bies, R.J.1    Tripp, T.M.2    Kramer, R.M.3
  • 9
    • 0000849142 scopus 로고    scopus 로고
    • The effects of blame attributions and offender likeableness on revenge and forgiveness in the workplace
    • Bradfield M., and Aquino K. The effects of blame attributions and offender likeableness on revenge and forgiveness in the workplace. Journal of Management 25 (1999) 607-631
    • (1999) Journal of Management , vol.25 , pp. 607-631
    • Bradfield, M.1    Aquino, K.2
  • 10
    • 24944518556 scopus 로고    scopus 로고
    • Good cope, bad cope: Adaptive and maladaptive coping strategies following a critical negative work event
    • Brown S.P., Westbrook R.A., and Challagalla G. Good cope, bad cope: Adaptive and maladaptive coping strategies following a critical negative work event. Journal of Applied Psychology 90 (2005) 792-798
    • (2005) Journal of Applied Psychology , vol.90 , pp. 792-798
    • Brown, S.P.1    Westbrook, R.A.2    Challagalla, G.3
  • 12
    • 0026912961 scopus 로고
    • Social and emotional patterns in adulthood: Support for socio-emotional selectivity theory
    • Carstensen L.L. Social and emotional patterns in adulthood: Support for socio-emotional selectivity theory. Psychology and Aging 7 (1992) 331-338
    • (1992) Psychology and Aging , vol.7 , pp. 331-338
    • Carstensen, L.L.1
  • 13
  • 14
    • 20444464083 scopus 로고    scopus 로고
    • The employment relationship through the lens of social exchange
    • Coyle-Shapiro J.A.M., Shore L.M., Taylor M.S., and Tetrick L.E. (Eds), Oxford University Press, New York
    • Coyle-Shapiro J., and Conway N. The employment relationship through the lens of social exchange. In: Coyle-Shapiro J.A.M., Shore L.M., Taylor M.S., and Tetrick L.E. (Eds). The employment relationship: Examining psychological and contextual perspectives (2004), Oxford University Press, New York 5-28
    • (2004) The employment relationship: Examining psychological and contextual perspectives , pp. 5-28
    • Coyle-Shapiro, J.1    Conway, N.2
  • 15
    • 34548851699 scopus 로고    scopus 로고
    • Development of a global measure of job embeddedness and integration into a traditional model of voluntary turnover
    • Crossley C.D., Bennett R.J., Jex S.M., and Burnfield J.L. Development of a global measure of job embeddedness and integration into a traditional model of voluntary turnover. Journal of Applied Psychology 92 (2007) 1031-1042
    • (2007) Journal of Applied Psychology , vol.92 , pp. 1031-1042
    • Crossley, C.D.1    Bennett, R.J.2    Jex, S.M.3    Burnfield, J.L.4
  • 16
    • 0041006432 scopus 로고
    • A new scale of social desirability independent of psychopathology
    • Crowne D.P., and Marlowe D. A new scale of social desirability independent of psychopathology. Journal of Consulting Psychology 24 (1960) 349-354
    • (1960) Journal of Consulting Psychology , vol.24 , pp. 349-354
    • Crowne, D.P.1    Marlowe, D.2
  • 17
    • 31344474184 scopus 로고    scopus 로고
    • Toward a better understanding of psychological contract breach: A study of customer service employees
    • Deery S.J., Iverson R.D., and Walsh J.T. Toward a better understanding of psychological contract breach: A study of customer service employees. Journal of Applied Psychology 91 (2006) 166-175
    • (2006) Journal of Applied Psychology , vol.91 , pp. 166-175
    • Deery, S.J.1    Iverson, R.D.2    Walsh, J.T.3
  • 18
    • 85047685413 scopus 로고    scopus 로고
    • Exploring the role of individual differences in the prediction of workplace aggression
    • Douglas S.C., and Martinko M.J. Exploring the role of individual differences in the prediction of workplace aggression. Journal of Applied Psychology 86 (2001) 547-559
    • (2001) Journal of Applied Psychology , vol.86 , pp. 547-559
    • Douglas, S.C.1    Martinko, M.J.2
  • 19
    • 0742271409 scopus 로고    scopus 로고
    • Workplace deviance, organizational citizenship behavior, and business unit performance: The bad apples do spoil the whole barrel
    • Dunlop P.D., and Lee K. Workplace deviance, organizational citizenship behavior, and business unit performance: The bad apples do spoil the whole barrel. Journal of Organizational Behavior 25 (2004) 67-80
    • (2004) Journal of Organizational Behavior , vol.25 , pp. 67-80
    • Dunlop, P.D.1    Lee, K.2
  • 23
    • 0033631637 scopus 로고    scopus 로고
    • Emotional regulation in the workplace: A new way to conceptualize emotional labor
    • Grandey A. Emotional regulation in the workplace: A new way to conceptualize emotional labor. Journal of Occupational Health Psychology 5 (2000) 95-110
    • (2000) Journal of Occupational Health Psychology , vol.5 , pp. 95-110
    • Grandey, A.1
  • 24
    • 0000649106 scopus 로고
    • Employee theft as a reaction to underpayment inequity: The hidden cost of pay cuts
    • Greenberg J. Employee theft as a reaction to underpayment inequity: The hidden cost of pay cuts. Journal of Applied Psychology 75 (1990) 561-568
    • (1990) Journal of Applied Psychology , vol.75 , pp. 561-568
    • Greenberg, J.1
  • 25
    • 28144439120 scopus 로고    scopus 로고
    • Bad behavior in organizations: A review and typology for future research
    • Griffin R.W., and Lopez Y.P. Bad behavior in organizations: A review and typology for future research. Journal of Management 31 (2005) 988-1105
    • (2005) Journal of Management , vol.31 , pp. 988-1105
    • Griffin, R.W.1    Lopez, Y.P.2
  • 26
    • 1842631028 scopus 로고    scopus 로고
    • The effects of individual differences and charistmatic leadership on workplace aggression
    • Hepworth W., and Towler A. The effects of individual differences and charistmatic leadership on workplace aggression. Journal of Occupational Health Psychology 9 (2004) 176-185
    • (2004) Journal of Occupational Health Psychology , vol.9 , pp. 176-185
    • Hepworth, W.1    Towler, A.2
  • 28
    • 33748660077 scopus 로고    scopus 로고
    • Abusive supervision and family undermining as displaced aggression
    • Hoobler J.M., and Brass D.J. Abusive supervision and family undermining as displaced aggression. Journal of Applied Psychology 91 (2006) 1125-1133
    • (2006) Journal of Applied Psychology , vol.91 , pp. 1125-1133
    • Hoobler, J.M.1    Brass, D.J.2
  • 29
    • 31344432854 scopus 로고    scopus 로고
    • Hostility, job attitudes, and workplace deviance: Test of a multilevel model
    • Judge T.A., Scott B.A., and Ilies R. Hostility, job attitudes, and workplace deviance: Test of a multilevel model. Journal of Applied Psychology 91 (2006) 126-138
    • (2006) Journal of Applied Psychology , vol.91 , pp. 126-138
    • Judge, T.A.1    Scott, B.A.2    Ilies, R.3
  • 30
    • 34249991253 scopus 로고    scopus 로고
    • Settling the score: The role of organizational justice in the relationship between psychological contract breach and anti-citizenship behavior
    • Kickul J., Neuman G., Parker C., and Finkl J. Settling the score: The role of organizational justice in the relationship between psychological contract breach and anti-citizenship behavior. Employee Responsibilities and Rights Journal 13 (2001) 77-93
    • (2001) Employee Responsibilities and Rights Journal , vol.13 , pp. 77-93
    • Kickul, J.1    Neuman, G.2    Parker, C.3    Finkl, J.4
  • 32
    • 4043145013 scopus 로고    scopus 로고
    • Antecedents of counterproductive behavior at work: A general perspective
    • Marcus B., and Schuler H. Antecedents of counterproductive behavior at work: A general perspective. Journal of Applied Psychology 89 (2004) 647-660
    • (2004) Journal of Applied Psychology , vol.89 , pp. 647-660
    • Marcus, B.1    Schuler, H.2
  • 34
    • 85047692326 scopus 로고    scopus 로고
    • Forgiveness, forbearance, and time: The temporal unfolding of transgression-related interpersonal motivations
    • McCullough M.E., Fincham F.D., and Tsang J. Forgiveness, forbearance, and time: The temporal unfolding of transgression-related interpersonal motivations. Journal of Personality and Social Psychology 84 (2003) 540-557
    • (2003) Journal of Personality and Social Psychology , vol.84 , pp. 540-557
    • McCullough, M.E.1    Fincham, F.D.2    Tsang, J.3
  • 35
    • 31744435177 scopus 로고    scopus 로고
    • Doing the job well: An investigation on pro-social rule-breaking
    • Morrison E.W. Doing the job well: An investigation on pro-social rule-breaking. Journal of Management 32 (2006) 5-28
    • (2006) Journal of Management , vol.32 , pp. 5-28
    • Morrison, E.W.1
  • 36
    • 0031504301 scopus 로고    scopus 로고
    • When employees feel betrayed: A model of how psychological contract violation develops
    • Morrison E.W., and Robinson S.L. When employees feel betrayed: A model of how psychological contract violation develops. Academy of Management Review 22 (1997) 226-256
    • (1997) Academy of Management Review , vol.22 , pp. 226-256
    • Morrison, E.W.1    Robinson, S.L.2
  • 39
    • 33750166673 scopus 로고    scopus 로고
    • Workplace familism and psychological contract breach in the Philippines
    • Restubog S.L.D., and Bordia P. Workplace familism and psychological contract breach in the Philippines. Applied Psychology: An International Review 55 (2006) 563-585
    • (2006) Applied Psychology: An International Review , vol.55 , pp. 563-585
    • Restubog, S.L.D.1    Bordia, P.2
  • 40
    • 33744725230 scopus 로고    scopus 로고
    • Effects of psychological contract breach on performance of IT employees: The mediating role of affective commitment
    • Restubog S.L.D., Bordia P., and Tang R.L. Effects of psychological contract breach on performance of IT employees: The mediating role of affective commitment. Journal of Occupational and Organizational Psychology 79 (2006) 299-306
    • (2006) Journal of Occupational and Organizational Psychology , vol.79 , pp. 299-306
    • Restubog, S.L.D.1    Bordia, P.2    Tang, R.L.3
  • 41
    • 36148959039 scopus 로고    scopus 로고
    • Behavioral outcomes of psychological contract breach in a non-western culture: The moderating role of equity sensitivity
    • Restubog S.L.D., Bordia P., and Tang R.L. Behavioral outcomes of psychological contract breach in a non-western culture: The moderating role of equity sensitivity. British Journal of Management 18 (2007) 376-386
    • (2007) British Journal of Management , vol.18 , pp. 376-386
    • Restubog, S.L.D.1    Bordia, P.2    Tang, R.L.3
  • 42
    • 0030351690 scopus 로고    scopus 로고
    • Trust and breach of psychological contract
    • Robinson S.L. Trust and breach of psychological contract. Administrative Science Quarterly 41 (1996) 574-599
    • (1996) Administrative Science Quarterly , vol.41 , pp. 574-599
    • Robinson, S.L.1
  • 43
    • 21844526560 scopus 로고
    • A typology of deviant workplace behaviors: A multidimensional scaling study
    • Robinson S.L., and Bennett R.J. A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of Management Journal 38 (1995) 555-572
    • (1995) Academy of Management Journal , vol.38 , pp. 555-572
    • Robinson, S.L.1    Bennett, R.J.2
  • 44
    • 0001782487 scopus 로고    scopus 로고
    • Workplace deviance: Its definition, its manifestations, and its causes
    • Lewicki R.J., and Bies R.J. (Eds), JAI, Greenwich, CT
    • Robinson S.L., and Bennett R.J. Workplace deviance: Its definition, its manifestations, and its causes. In: Lewicki R.J., and Bies R.J. (Eds). Research on negotiation in organizations (1997), JAI, Greenwich, CT 3-27
    • (1997) Research on negotiation in organizations , pp. 3-27
    • Robinson, S.L.1    Bennett, R.J.2
  • 45
    • 84985266667 scopus 로고
    • Psychological contracts and OCB: The effect of unfulfilled obligations on civic virtue behavior
    • Robinson S.L., and Morrison E.W. Psychological contracts and OCB: The effect of unfulfilled obligations on civic virtue behavior. Journal of Organizational Behavior 16 (1995) 289-298
    • (1995) Journal of Organizational Behavior , vol.16 , pp. 289-298
    • Robinson, S.L.1    Morrison, E.W.2
  • 46
    • 0034237906 scopus 로고    scopus 로고
    • The development of psychological contract breach and violation: A longitudinal study
    • Robinson S.L., and Morrison E.W. The development of psychological contract breach and violation: A longitudinal study. Journal of Organizational Behavior 21 (2000) 525-546
    • (2000) Journal of Organizational Behavior , vol.21 , pp. 525-546
    • Robinson, S.L.1    Morrison, E.W.2
  • 47
    • 84985275062 scopus 로고
    • Violating the psychological contract: Not the exception but the norm
    • Robinson S.L., and Rousseau D.M. Violating the psychological contract: Not the exception but the norm. Journal of Organizational Behavior 15 (1994) 245-259
    • (1994) Journal of Organizational Behavior , vol.15 , pp. 245-259
    • Robinson, S.L.1    Rousseau, D.M.2
  • 51
    • 84875514169 scopus 로고    scopus 로고
    • Mediation in experimental and nonexperimental studies: New procedures and recommendations
    • Shrout P.E., and Bolger N. Mediation in experimental and nonexperimental studies: New procedures and recommendations. Psychological Methods 7 (2002) 422-445
    • (2002) Psychological Methods , vol.7 , pp. 422-445
    • Shrout, P.E.1    Bolger, N.2
  • 52
    • 0031515495 scopus 로고    scopus 로고
    • Retaliation in the workplace: The roles of distributive, procedural, and interactional justice
    • Skarlicki D.P., and Folger R. Retaliation in the workplace: The roles of distributive, procedural, and interactional justice. Journal of Applied Psychology 82 (1997) 434-443
    • (1997) Journal of Applied Psychology , vol.82 , pp. 434-443
    • Skarlicki, D.P.1    Folger, R.2
  • 53
    • 0033248835 scopus 로고    scopus 로고
    • Personality as a moderator in the relationship between fairness and retaliation
    • Skarlicki D.P., Folger R., and Tesluk P. Personality as a moderator in the relationship between fairness and retaliation. Academy of Management Journal 42 (1999) 100-108
    • (1999) Academy of Management Journal , vol.42 , pp. 100-108
    • Skarlicki, D.P.1    Folger, R.2    Tesluk, P.3
  • 54
    • 0002037905 scopus 로고
    • Asymptotic confidence intervals for indirect effects in structural equation models
    • Sobel M.E. Asymptotic confidence intervals for indirect effects in structural equation models. Sociological Methodology 13 (1982) 290-312
    • (1982) Sociological Methodology , vol.13 , pp. 290-312
    • Sobel, M.E.1
  • 56
    • 84985079804 scopus 로고
    • Short, homogeneous versions of the Marlowe-Crowne Social Desirability Scale
    • Strahan R., and Gerbasi K.C. Short, homogeneous versions of the Marlowe-Crowne Social Desirability Scale. Journal of Clinical Psychology 28 (1972) 191-193
    • (1972) Journal of Clinical Psychology , vol.28 , pp. 191-193
    • Strahan, R.1    Gerbasi, K.C.2
  • 58
    • 0001462851 scopus 로고    scopus 로고
    • What's good about revenge: The avenger's perspective
    • Lewicki R.J., Bies R.J., and Sheppard B.H. (Eds), JAI, Greenwich, CT
    • Tripp T.M., and Bies R.J. What's good about revenge: The avenger's perspective. In: Lewicki R.J., Bies R.J., and Sheppard B.H. (Eds). Research on negotiation in organizations 6 (1997), JAI, Greenwich, CT 145-160
    • (1997) Research on negotiation in organizations , vol.6 , pp. 145-160
    • Tripp, T.M.1    Bies, R.J.2
  • 59
    • 0037393621 scopus 로고    scopus 로고
    • The impact of psychological contract fulfillment on the performance of in-role and organizational citizenship behaviors
    • Turnley W.H., Bolino M.C., Lester S.W., and Bloodgood J.M. The impact of psychological contract fulfillment on the performance of in-role and organizational citizenship behaviors. Journal of Management 29 (2003) 187-206
    • (2003) Journal of Management , vol.29 , pp. 187-206
    • Turnley, W.H.1    Bolino, M.C.2    Lester, S.W.3    Bloodgood, J.M.4
  • 60
    • 0008948147 scopus 로고    scopus 로고
    • Affective events theory: A theoretical discussion of the structure, causes, and consequences of affective experiences at work
    • Weiss H.M., and Cropanzano R. Affective events theory: A theoretical discussion of the structure, causes, and consequences of affective experiences at work. Research in Organizational Behavior 18 (1996) 1-74
    • (1996) Research in Organizational Behavior , vol.18 , pp. 1-74
    • Weiss, H.M.1    Cropanzano, R.2
  • 61
    • 34548423273 scopus 로고    scopus 로고
    • The impact of psychological contract breach on work-related outcomes: A meta-analysis
    • Zhao H., Wayne S.J., Glibkowski B.C., and Bravo J. The impact of psychological contract breach on work-related outcomes: A meta-analysis. Personnel Psychology 60 (2007) 647-680
    • (2007) Personnel Psychology , vol.60 , pp. 647-680
    • Zhao, H.1    Wayne, S.J.2    Glibkowski, B.C.3    Bravo, J.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.