메뉴 건너뛰기




Volumn 30, Issue 6, 2012, Pages 700-726

Trust as a moderator of the relationship between organizational learning and marketing capabilities: Evidence from Spanish SMEs

Author keywords

marketing capabilities; organizational learning; performance; SMEs; trust

Indexed keywords


EID: 84865121252     PISSN: 02662426     EISSN: 17412870     Source Type: Journal    
DOI: 10.1177/0266242611418907     Document Type: Article
Times cited : (45)

References (95)
  • 3
    • 0034258912 scopus 로고    scopus 로고
    • Influences on knowledge processes in organizational learning: The psychosocial filter
    • Andrews KM,Delahay BL.Influences on knowledge processes in organizational learning: The psychosocial filter.Journal Management Studies. 2000;37:797-810.
    • (2000) Journal Management Studies , vol.37 , pp. 797-810
    • Andrews, K.M.1    Delahay, B.L.2
  • 5
    • 84896930624 scopus 로고
    • Firm resources and sustained competitive advantage
    • Barney JB.Firm resources and sustained competitive advantage.Journal of Management. 1991;17 (1): 99-120.
    • (1991) Journal of Management , vol.17 , Issue.1 , pp. 99-120
    • Barney, J.B.1
  • 7
    • 2942532133 scopus 로고    scopus 로고
    • Small firm internationalization and business strategy: An exploratory study of 'knowledge-intensive' and 'traditional' manufacturing firms in the UK
    • Bell J,Crick D,Young S.Small firm internationalization and business strategy: An exploratory study of 'knowledge-intensive' and 'traditional' manufacturing firms in the UK.International Small Business Journal. 2004;22 (1): 23-56.
    • (2004) International Small Business Journal , vol.22 , Issue.1 , pp. 23-56
    • Bell, J.1    Crick, D.2    Young, S.3
  • 8
    • 48449091756 scopus 로고    scopus 로고
    • Family SMEs in Ireland as learning organizations
    • Birdthistle N.Family SMEs in Ireland as learning organizations.The Learning Organization. 2008;15 (5): 421-436.
    • (2008) The Learning Organization , vol.15 , Issue.5 , pp. 421-436
    • Birdthistle, N.1
  • 9
    • 19744377773 scopus 로고    scopus 로고
    • Organizational contextual determinants of cross-functional NPD team support
    • Boyle TA,Kumar U,Kumar V.Organizational contextual determinants of cross-functional NPD team support.Team Performance Management. 2005;11 (1/2): 27-39.
    • (2005) Team Performance Management , vol.11 , Issue.1-2 , pp. 27-39
    • Boyle, T.A.1    Kumar, U.2    Kumar, V.3
  • 11
    • 33645165152 scopus 로고    scopus 로고
    • Trust formation in collaborative new product development
    • Bstieler L.Trust formation in collaborative new product development.Journal of Product Innovation Management. 2006;23:56-72.
    • (2006) Journal of Product Innovation Management , vol.23 , pp. 56-72
    • Bstieler, L.1
  • 12
    • 53249124743 scopus 로고    scopus 로고
    • Are learning organizations pragmatic?
    • Cavaleri SA.Are learning organizations pragmatic?.The Learning Organization. 2008;15 (6): 474-485.
    • (2008) The Learning Organization , vol.15 , Issue.6 , pp. 474-485
    • Cavaleri, S.A.1
  • 14
    • 84993093077 scopus 로고    scopus 로고
    • The knowledge-based organization: An international survey
    • Chase RL.The knowledge-based organization: An international survey.Journal of Knowledge Management. 1997;1 (1): 38-49.
    • (1997) Journal of Knowledge Management , vol.1 , Issue.1 , pp. 38-49
    • Chase, R.L.1
  • 16
    • 84986037747 scopus 로고    scopus 로고
    • Corporate initiatives in knowledge management
    • Clarke T,Rollo C.Corporate initiatives in knowledge management.Education & Training. 2001;43 (4/5): 206-215.
    • (2001) Education & Training , vol.43 , Issue.4-5 , pp. 206-215
    • Clarke, T.1    Rollo, C.2
  • 18
    • 37549058094 scopus 로고    scopus 로고
    • Innovation performance and the role of senior management. Benchmarking innovation best practices
    • Cooper RG,Edgett SJ.Innovation performance and the role of senior management. Benchmarking innovation best practices.Strategic Direction. 2004;20 (5): 28-30.
    • (2004) Strategic Direction , vol.20 , Issue.5 , pp. 28-30
    • Cooper, R.G.1    Edgett, S.J.2
  • 19
    • 0000277455 scopus 로고
    • Organizational innovation: A meta-analysis of effects of determinants and moderators
    • Damanpour F.Organizational innovation: A meta-analysis of effects of determinants and moderators.Academy of Management Journal. 1991;34 (5): 555-590.
    • (1991) Academy of Management Journal , vol.34 , Issue.5 , pp. 555-590
    • Damanpour, F.1
  • 20
    • 20344378677 scopus 로고    scopus 로고
    • Knowledge management, innovation and firm performance
    • Darroch J.Knowledge management, innovation and firm performance.Journal of Knowledge Management. 2005;9 (3): 101-115.
    • (2005) Journal of Knowledge Management , vol.9 , Issue.3 , pp. 101-115
    • Darroch, J.1
  • 21
    • 84986173159 scopus 로고    scopus 로고
    • Examining the link between knowledge management practices and types of innovation
    • Darroch J,McNaughton R.Examining the link between knowledge management practices and types of innovation.Journal of Intellectual Capital. 2002;3 (3): 210-222.
    • (2002) Journal of Intellectual Capital , vol.3 , Issue.3 , pp. 210-222
    • Darroch, J.1    McNaughton, R.2
  • 22
    • 84968149332 scopus 로고
    • Continuous learning about markets
    • Day GS.Continuous learning about markets.California Management Review. 1994a;36 (4): 9-31.
    • (1994) California Management Review , vol.36 , Issue.4 , pp. 9-31
    • Day, G.S.1
  • 23
    • 0040984002 scopus 로고
    • The capabilities of market driven organizations
    • Day GS.The capabilities of market driven organizations.Journal of Marketing. 1994b;58:37-52.
    • (1994) Journal of Marketing , vol.58 , pp. 37-52
    • Day, G.S.1
  • 24
    • 84939816210 scopus 로고    scopus 로고
    • Knowledge management: Understanding theory and developing strategy
    • DeTienne KB,Jackson LA.Knowledge management: Understanding theory and developing strategy.Competitiveness Review. 2001;11 (1): 1-11.
    • (2001) Competitiveness Review , vol.11 , Issue.1 , pp. 1-11
    • DeTienne, K.B.1    Jackson, L.A.2
  • 25
    • 84991149359 scopus 로고
    • Organizational learning: A review of literature with implications for HRD professionals
    • Dixon NM.Organizational learning: A review of literature with implications for HRD professionals.Human Resource Development Quarterly. 1992;3:29-49.
    • (1992) Human Resource Development Quarterly , vol.3 , pp. 29-49
    • Dixon, N.M.1
  • 26
    • 18144413902 scopus 로고    scopus 로고
    • Knowledge management for sustainable competitiveness in small and medium surveying practices
    • Egbu CO,Hari S,Renukappa SH.Knowledge management for sustainable competitiveness in small and medium surveying practices.Structural Survey. 2005;23 (1): 7-21.
    • (2005) Structural Survey , vol.23 , Issue.1 , pp. 7-21
    • Egbu, C.O.1    Hari, S.2    Renukappa, S.H.3
  • 27
    • 34047156055 scopus 로고    scopus 로고
    • Learning in small manufacturing firms. The case of investment decision-making behaviour
    • Ekanem I,Smallbone D.Learning in small manufacturing firms. The case of investment decision-making behaviour.International Small Business Journal. 2007;25 (2): 107-129.
    • (2007) International Small Business Journal , vol.25 , Issue.2 , pp. 107-129
    • Ekanem, I.1    Smallbone, D.2
  • 28
  • 30
    • 84986166630 scopus 로고    scopus 로고
    • Knowledge management proposal development, and small businesses
    • Frey RA.Knowledge management proposal development, and small businesses.Journal of Management Development. 2001;20:38-54.
    • (2001) Journal of Management Development , vol.20 , pp. 38-54
    • Frey, R.A.1
  • 31
    • 34548140122 scopus 로고    scopus 로고
    • Influence of personal mastery on organizational performance through organizational learning and innovation in large firms and SMEs
    • García-Morales VJ,Lloréns-Montes FJ,Verdú-Jover AJ.Influence of personal mastery on organizational performance through organizational learning and innovation in large firms and SMEs.Technovation. 2007;27 (9): 547-568.
    • (2007) Technovation , vol.27 , Issue.9 , pp. 547-568
    • García-Morales, V.J.1    Lloréns-Montes, F.J.2    Verdú-Jover, A.J.3
  • 32
    • 34249660496 scopus 로고    scopus 로고
    • Interfunctional trust as a determining factor of a new product performance
    • García N,Sanzo MJ,Trespalacios J.Interfunctional trust as a determining factor of a new product performance.European Journal of Marketing. 2007;41 (5/6): 678-702.
    • (2007) European Journal of Marketing , vol.41 , Issue.5-6 , pp. 678-702
    • García, N.1    Sanzo, M.J.2    Trespalacios, J.3
  • 33
    • 84968099966 scopus 로고
    • A resource-based theory of competitive advantage: Implications for strategy formulation
    • Grant R.A resource-based theory of competitive advantage: Implications for strategy formulation.California Management Journal. 1991;33 (3): 114-135.
    • (1991) California Management Journal , vol.33 , Issue.3 , pp. 114-135
    • Grant, R.1
  • 34
    • 2942649403 scopus 로고    scopus 로고
    • Toward a knowledge-based theory of the firm
    • Grant RM.Toward a knowledge-based theory of the firm.Strategic Management Journal. 1996;17:109-122.
    • (1996) Strategic Management Journal , vol.17 , pp. 109-122
    • Grant, R.M.1
  • 35
    • 53249085917 scopus 로고    scopus 로고
    • Why we should abandon the idea of the learning organization
    • Grieves J.Why we should abandon the idea of the learning organization.The Learning Organization. 2008;15 (6): 463-473.
    • (2008) The Learning Organization , vol.15 , Issue.6 , pp. 463-473
    • Grieves, J.1
  • 37
    • 79958732916 scopus 로고    scopus 로고
    • Factors distinguishing small firm growers and non-growers
    • Hansen B,Hamilton RT.Factors distinguishing small firm growers and non-growers.International Small Business Journal. 2011;29 (3): 278-294.
    • (2011) International Small Business Journal , vol.29 , Issue.3 , pp. 278-294
    • Hansen, B.1    Hamilton, R.T.2
  • 38
    • 84986085971 scopus 로고    scopus 로고
    • Building trust and collaboration in a virtual team
    • Holton JA.Building trust and collaboration in a virtual team.Team Performance Management. 2001;7:36-47.
    • (2001) Team Performance Management , vol.7 , pp. 36-47
    • Holton, J.A.1
  • 40
    • 84936824011 scopus 로고
    • Organizational learning: The contributing processes and the literatures
    • Huber GP.Organizational learning: The contributing processes and the literatures.Organization Science. 1991;2:88-115.
    • (1991) Organization Science , vol.2 , pp. 88-115
    • Huber, G.P.1
  • 41
    • 0033265783 scopus 로고    scopus 로고
    • Communication and trust in global virtual teams
    • Jarvenpaa S,Leidner DE.Communication and trust in global virtual teams.Organization Science. 1999;10:791-815.
    • (1999) Organization Science , vol.10 , pp. 791-815
    • Jarvenpaa, S.1    Leidner, D.E.2
  • 42
    • 18844410317 scopus 로고    scopus 로고
    • Attitudes towards process improvement among SMEs involved in e-commerce
    • Jeffcoate J,Chappell C,Feindt S.Attitudes towards process improvement among SMEs involved in e-commerce.Knowledge and Process Management. 2000;7 (3): 187-195.
    • (2000) Knowledge and Process Management , vol.7 , Issue.3 , pp. 187-195
    • Jeffcoate, J.1    Chappell, C.2    Feindt, S.3
  • 44
    • 79952075156 scopus 로고    scopus 로고
    • Entrepreneurial marketing in small business: A conceptual exploration
    • Jones R,Rowley J.Entrepreneurial marketing in small business: A conceptual exploration.International Small Business Journal. 2011;29 (1): 25-36.
    • (2011) International Small Business Journal , vol.29 , Issue.1 , pp. 25-36
    • Jones, R.1    Rowley, J.2
  • 45
    • 0041862581 scopus 로고    scopus 로고
    • Key obstacles to EDI success: From the US small manufacturing companies' perspective
    • Jun M,Cai S.Key obstacles to EDI success: From the US small manufacturing companies' perspective.Industrial Management & Data Systems. 2003;103 (3): 192-203.
    • (2003) Industrial Management & Data Systems , vol.103 , Issue.3 , pp. 192-203
    • Jun, M.1    Cai, S.2
  • 46
    • 0037824077 scopus 로고
    • Communities of commitment: The heart of learning organizations
    • Koffman F,Senge PM.Communities of commitment: The heart of learning organizations.Organizational Dynamics. 1993;22 (2): 5-23.
    • (1993) Organizational Dynamics , vol.22 , Issue.2 , pp. 5-23
    • Koffman, F.1    Senge, P.M.2
  • 47
    • 47849106316 scopus 로고    scopus 로고
    • The relative impact of marketing, research-and-development, and operations capabilities on firm performance
    • Krasnikov A,Jayachandran S.The relative impact of marketing, research-and-development, and operations capabilities on firm performance.Journal of Marketing. 2008;72:1-11.
    • (2008) Journal of Marketing , vol.72 , pp. 1-11
    • Krasnikov, A.1    Jayachandran, S.2
  • 48
    • 0042429113 scopus 로고    scopus 로고
    • Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination
    • Lee H,Choi B.Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination.Journal of Management Information Systems. 2003;20 (1): 179-228.
    • (2003) Journal of Management Information Systems , vol.20 , Issue.1 , pp. 179-228
    • Lee, H.1    Choi, B.2
  • 49
    • 0037360261 scopus 로고    scopus 로고
    • SMEs, co-opetition and knowledge sharing: The role of information systems
    • Levy M,Loebbecke C,Powell P.SMEs, co-opetition and knowledge sharing: The role of information systems.European Journal of Information Systems. 2003;12 (1): 3-17.
    • (2003) European Journal of Information Systems , vol.12 , Issue.1 , pp. 3-17
    • Levy, M.1    Loebbecke, C.2    Powell, P.3
  • 50
    • 0346738988 scopus 로고    scopus 로고
    • Knowledge management in small enterprises
    • Lim D,Klobas J.Knowledge management in small enterprises.The Electronic Library. 2000;18 (6): 420-433.
    • (2000) The Electronic Library , vol.18 , Issue.6 , pp. 420-433
    • Lim, D.1    Klobas, J.2
  • 52
    • 26844523241 scopus 로고    scopus 로고
    • The effect of market and learning orientation on strategy dynamics: The contributing effect of organisational change capability
    • McGuinness T,Morgan RE.The effect of market and learning orientation on strategy dynamics: The contributing effect of organisational change capability.European Journal of Marketing. 2005;39 (11/12): 1306-1326.
    • (2005) European Journal of Marketing , vol.39 , Issue.11-12 , pp. 1306-1326
    • McGuinness, T.1    Morgan, R.E.2
  • 54
    • 69749099937 scopus 로고    scopus 로고
    • The relationship between organizational learning and SME performance in Poland
    • Michna A.The relationship between organizational learning and SME performance in Poland.Journal of European Industrial Training. 2009;33 (4): 356-370.
    • (2009) Journal of European Industrial Training , vol.33 , Issue.4 , pp. 356-370
    • Michna, A.1
  • 56
    • 1542423280 scopus 로고    scopus 로고
    • A comparative analysis of manufacturing practices of small vs large West Michigan organizations
    • Motwani JG,Jiang JJ,Kumar A.A comparative analysis of manufacturing practices of small vs large West Michigan organizations.Industrial Management & Data Systems. 1998;98 (1): 8-11.
    • (1998) Industrial Management & Data Systems , vol.98 , Issue.1 , pp. 8-11
    • Motwani, J.G.1    Jiang, J.J.2    Kumar, A.3
  • 57
    • 58449102665 scopus 로고    scopus 로고
    • Determining the relationship among organizational learning dimensions of a small-size business enterprise
    • Nafukho FM,Graham C,Muyia M.Determining the relationship among organizational learning dimensions of a small-size business enterprise.Journal of European Industrial Training. 2009;33 (1): 32-51.
    • (2009) Journal of European Industrial Training , vol.33 , Issue.1 , pp. 32-51
    • Nafukho, F.M.1    Graham, C.2    Muyia, M.3
  • 58
    • 0009993525 scopus 로고
    • A dynamic theory of organizational knowledge creation
    • Nonaka I.A dynamic theory of organizational knowledge creation.Organization Science. 1994;5 (1): 14-37.
    • (1994) Organization Science , vol.5 , Issue.1 , pp. 14-37
    • Nonaka, I.1
  • 60
    • 77952887159 scopus 로고    scopus 로고
    • The effects of perceived industry competitive intensity and marketing-related capabilities: Drivers of superior brand performance
    • O'Cass A,Weerawardena J.The effects of perceived industry competitive intensity and marketing-related capabilities: Drivers of superior brand performance.Industrial Marketing Management. 2009;39 (4): 571-581.
    • (2009) Industrial Marketing Management , vol.39 , Issue.4 , pp. 571-581
    • O'Cass, A.1    Weerawardena, J.2
  • 61
    • 0042016894 scopus 로고    scopus 로고
    • Dierkes MBerthoin Antal AChild JNonaka I, ed., Oxford: Oxford University Press
    • Pawlowsky PHandbook of Organizational Learning & Knowledge. Dierkes MBerthoin Antal AChild JNonaka I, ed. Oxford: Oxford University Press; 2001:61-68.
    • (2001) Handbook of Organizational Learning & Knowledge , pp. 61-68
    • Pawlowsky, P.1
  • 63
    • 0141907688 scopus 로고    scopus 로고
    • Common method biases in behavioural research: A critical review of the literature and recommended remedies
    • Podsakoff PM,MacKenzie SB,Lee J-Y,Podsakoff NP.Common method biases in behavioural research: A critical review of the literature and recommended remedies.Journal of Applied Psychology. 2003;88 (5): 879-903.
    • (2003) Journal of Applied Psychology , vol.88 , Issue.5 , pp. 879-903
    • Podsakoff, P.M.1    MacKenzie, S.B.2    Lee, J.-Y.3    Podsakoff, N.P.4
  • 65
    • 64549139782 scopus 로고    scopus 로고
    • Market-based capabilities and financial performance of firms: Insights into marketing's contribution to firm value
    • Ramaswami SN,Srivastava RK,Bhargava M.Market-based capabilities and financial performance of firms: Insights into marketing's contribution to firm value.Journal of the Academy of Marketing Science. 2009;37:97-116.
    • (2009) Journal of the Academy of Marketing Science , vol.37 , pp. 97-116
    • Ramaswami, S.N.1    Srivastava, R.K.2    Bhargava, M.3
  • 66
    • 44949179797 scopus 로고    scopus 로고
    • Organizational learning and the learning organization. Reviewing evolution for prospecting the future
    • Rebelo TM,Gomes AD.Organizational learning and the learning organization. Reviewing evolution for prospecting the future.The Learning Organization. 2008;15 (4): 294-308.
    • (2008) The Learning Organization , vol.15 , Issue.4 , pp. 294-308
    • Rebelo, T.M.1    Gomes, A.D.2
  • 67
    • 0003821850 scopus 로고    scopus 로고
    • Boston, MA: Harvard Business School Press
    • Reicheld FFThe Loyalty Effect. Boston, MA: Harvard Business School Press; 1996:.
    • (1996) The Loyalty Effect
    • Reicheld, F.F.1
  • 69
    • 0002395125 scopus 로고
    • The leader's new works: Building learning organizations
    • Fall
    • Senge P.The leader's new works: Building learning organizations.Sloan Management Review. 1990b; (Fall): 7-23.
    • (1990) Sloan Management Review , pp. 7-23
    • Senge, P.1
  • 70
    • 62349109692 scopus 로고    scopus 로고
    • Revisiting trust and control: Effects on perceived relationship performance
    • Şengün AE,Wasti SN.Revisiting trust and control: Effects on perceived relationship performance.International Small Business Journal. 2009;27 (1): 39-69.
    • (2009) International Small Business Journal , vol.27 , Issue.1 , pp. 39-69
    • Şengün, A.E.1    Wasti, S.N.2
  • 71
    • 0442264897 scopus 로고    scopus 로고
    • Market-based success, organizational routines, and unlearning
    • Sinkula JM.Market-based success, organizational routines, and unlearning.Journal of Business & Industrial Marketing. 2002;17 (4): 253-269.
    • (2002) Journal of Business & Industrial Marketing , vol.17 , Issue.4 , pp. 253-269
    • Sinkula, J.M.1
  • 72
    • 0034388375 scopus 로고    scopus 로고
    • An examination of organizational factors influencing new product success in internal and alliance-based processes
    • Sivadas E,Dwyer FR.An examination of organizational factors influencing new product success in internal and alliance-based processes.Journal of Marketing. 2000;64:31-49.
    • (2000) Journal of Marketing , vol.64 , pp. 31-49
    • Sivadas, E.1    Dwyer, F.R.2
  • 74
    • 33744916292 scopus 로고    scopus 로고
    • Marketing resources and firm performance among SMEs
    • Spillan JE,Parnell J.Marketing resources and firm performance among SMEs.European Management Journal. 2006;24 (2/3): 236-245.
    • (2006) European Management Journal , vol.24 , Issue.2-3 , pp. 236-245
    • Spillan, J.E.1    Parnell, J.2
  • 77
    • 38149027536 scopus 로고    scopus 로고
    • Learning, dynamic capabilities and operating routines
    • Swift PE,Hwang A.Learning, dynamic capabilities and operating routines.The Learning Organization. 2008;15 (1): 75-95.
    • (2008) The Learning Organization , vol.15 , Issue.1 , pp. 75-95
    • Swift, P.E.1    Hwang, A.2
  • 78
    • 0033737802 scopus 로고    scopus 로고
    • Technological innovativeness as a moderator of new product design integration and top management support
    • Swink M.Technological innovativeness as a moderator of new product design integration and top management support.Journal of Product Innovation Management. 2000;17:208-220.
    • (2000) Journal of Product Innovation Management , vol.17 , pp. 208-220
    • Swink, M.1
  • 79
    • 78149485883 scopus 로고    scopus 로고
    • Factors influencing the success of organizational learning implementation: A policy facet perspective
    • Taylor GS,Templeton GF,Baker LT.Factors influencing the success of organizational learning implementation: A policy facet perspective.International Journal of Management Reviews. 2010;12 (4): 353-364.
    • (2010) International Journal of Management Reviews , vol.12 , Issue.4 , pp. 353-364
    • Taylor, G.S.1    Templeton, G.F.2    Baker, L.T.3
  • 80
    • 0041842449 scopus 로고    scopus 로고
    • IT competency and firm performance: Is organizational learning a missing link?
    • Tippins MJ,Sohi RS.IT competency and firm performance: Is organizational learning a missing link?.Strategic Management Journal. 2003;24:745-761.
    • (2003) Strategic Management Journal , vol.24 , pp. 745-761
    • Tippins, M.J.1    Sohi, R.S.2
  • 81
    • 33745752643 scopus 로고    scopus 로고
    • The impact of marketing knowledge among managers on marketing capabilities and business performance
    • Tsai M-T,Shih C-M.The impact of marketing knowledge among managers on marketing capabilities and business performance.International Journal of Management. 2004;21 (4): 524-530.
    • (2004) International Journal of Management , vol.21 , Issue.4 , pp. 524-530
    • Tsai, M.-T.1    Shih, C.-M.2
  • 82
    • 49549141405 scopus 로고
    • A dynamic model of product and process innovation
    • Utterback JM,Abernathy WJ.A dynamic model of product and process innovation.Omega. 1975;3 (6): 639-656.
    • (1975) Omega , vol.3 , Issue.6 , pp. 639-656
    • Utterback, J.M.1    Abernathy, W.J.2
  • 83
    • 0038288231 scopus 로고    scopus 로고
    • An investigation of the factors leading to the development of marketing capabilities and organisational effectiveness
    • Vorhies DW.An investigation of the factors leading to the development of marketing capabilities and organisational effectiveness.Journal of Strategic Marketing. 1998;6:3-23.
    • (1998) Journal of Strategic Marketing , vol.6 , pp. 3-23
    • Vorhies, D.W.1
  • 84
    • 0037254366 scopus 로고    scopus 로고
    • A configuration theory assessment of marketing organization fit with business strategy and its relationship with marketing performance
    • Vorhies DW,Morgan NA.A configuration theory assessment of marketing organization fit with business strategy and its relationship with marketing performance.Journal of Marketing. 2003;67:100-115.
    • (2003) Journal of Marketing , vol.67 , pp. 100-115
    • Vorhies, D.W.1    Morgan, N.A.2
  • 85
    • 13244265637 scopus 로고    scopus 로고
    • Benchmarking marketing capabilities for sustainable competitive advantage
    • Vorhies DW,Morgan NA.Benchmarking marketing capabilities for sustainable competitive advantage.Journal of Marketing. 2005;69 (1): 80-94.
    • (2005) Journal of Marketing , vol.69 , Issue.1 , pp. 80-94
    • Vorhies, D.W.1    Morgan, N.A.2
  • 86
    • 70350225850 scopus 로고    scopus 로고
    • Product-market strategy and the marketing capabilities of the firm: Impact on market effectiveness and cash flow performance
    • Vorhies DW,Morgan RE,Autry CW.Product-market strategy and the marketing capabilities of the firm: Impact on market effectiveness and cash flow performance.Strategic Management Journal. 2009;30 (12): 1310-1334.
    • (2009) Strategic Management Journal , vol.30 , Issue.12 , pp. 1310-1334
    • Vorhies, D.W.1    Morgan, R.E.2    Autry, C.W.3
  • 87
  • 88
    • 84986178170 scopus 로고    scopus 로고
    • Leadership and trust facilitating cross-functional team success
    • Webber S.Leadership and trust facilitating cross-functional team success.Journal of Management Development. 2002;21 (3): 201-214.
    • (2002) Journal of Management Development , vol.21 , Issue.3 , pp. 201-214
    • Webber, S.1
  • 89
    • 27944483930 scopus 로고    scopus 로고
    • The role of marketing capability in innovation-based competitive strategy
    • Weerawardena J.The role of marketing capability in innovation-based competitive strategy.Journal of Strategic Marketing. 2003;11 (1): 15-36.
    • (2003) Journal of Strategic Marketing , vol.11 , Issue.1 , pp. 15-36
    • Weerawardena, J.1
  • 90
    • 28044431796 scopus 로고    scopus 로고
    • Does industry matter? Examining the role of industry structure and organizational learning in innovation and brand performance
    • Weerawardena J,Cass A,Julian C.Does industry matter? Examining the role of industry structure and organizational learning in innovation and brand performance.Journal of Business Research. 2006;59:37-45.
    • (2006) Journal of Business Research , vol.59 , pp. 37-45
    • Weerawardena, J.1    Cass, A.2    Julian, C.3
  • 91
    • 84986169778 scopus 로고    scopus 로고
    • Knowledge-management issues for smaller businesses
    • Wickert A,Herschel R.Knowledge-management issues for smaller businesses.Journal of Knowledge Management. 2001;5 (4): 329-337.
    • (2001) Journal of Knowledge Management , vol.5 , Issue.4 , pp. 329-337
    • Wickert, A.1    Herschel, R.2
  • 92
    • 18844407479 scopus 로고    scopus 로고
    • Critical success factors for implementing knowledge management in small and medium enterprises
    • Wong KY.Critical success factors for implementing knowledge management in small and medium enterprises.Industrial Management & Data Systems. 2005;105 (3): 261-279.
    • (2005) Industrial Management & Data Systems , vol.105 , Issue.3 , pp. 261-279
    • Wong, K.Y.1
  • 93
    • 77956831128 scopus 로고    scopus 로고
    • Internal marketing: Service quality in leisure services
    • Yang H,Coates N.Internal marketing: Service quality in leisure services.Marketing Intelligence & Planning. 2010;28 (6): 754-769.
    • (2010) Marketing Intelligence & Planning , vol.28 , Issue.6 , pp. 754-769
    • Yang, H.1    Coates, N.2
  • 94
    • 33646398599 scopus 로고    scopus 로고
    • Conceptualizing the learning process in SMEs: Improving innovation through external orientation
    • Zhang M,Macpherson A,Jones O.Conceptualizing the learning process in SMEs: Improving innovation through external orientation.International Small Business Journal. 2006;24 (3): 299-323.
    • (2006) International Small Business Journal , vol.24 , Issue.3 , pp. 299-323
    • Zhang, M.1    Macpherson, A.2    Jones, O.3
  • 95
    • 84993027387 scopus 로고    scopus 로고
    • Relationships, marketing and small business: An exploration of links in theory and practice
    • Zontanos G,Anderson AR.Relationships, marketing and small business: An exploration of links in theory and practice.Qualitative Market Research: An International Journal. 2004;7 (3): 228-236.
    • (2004) Qualitative Market Research: An International Journal , vol.7 , Issue.3 , pp. 228-236
    • Zontanos, G.1    Anderson, A.R.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.