School reputation and its relation to parents' satisfaction and loyalty

International Journal of Educational Management

Volumn 25, Issue 7, 2011, Pages 671-686

  Skallerud, Kåre ^a  

^a University of Tromsø The Arctic University of Norway   (Norway)

Author keywords

Customer satisfaction; Educational administration; Loyalty; Norway; Parent based school reputation; Satisfaction; Scale development; Schools

Indexed keywords

EID: 80053089909     PISSN: 0951354X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09513541111172081     Document Type: Article

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