Measuring Client Satisfaction with Public Education II: Comparing Schools with State Benchmarks

Journal of Applied Measurement

Volumn 4, Issue 3, 2003, Pages 258-268

  Bond, Trevor G ^a   King, John A ^a  

^a JAMES COOK UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

PUBLIC SCHOOLS; STUDENT SATISFACTION GRAPHS;

BENCHMARKING; GRAPH THEORY; PERFORMANCE; SCHOOL BUILDINGS;

EDUCATION;

ADOLESCENT; ARTICLE; AUSTRALIA; CHILD; COMPARATIVE STUDY; CONSUMER; HUMAN; ORGANIZATION AND MANAGEMENT; PARENT; PSYCHOLOGICAL ASPECT; PUBLIC OPINION; QUALITY CONTROL; SCHOOL; STANDARD; STATISTICAL MODEL; STATISTICS;

ADOLESCENT; AUSTRALIA; BENCHMARKING; CHILD; CONSUMER SATISFACTION; HUMANS; MODELS, STATISTICAL; PARENTS; PUBLIC OPINION; PUBLIC SECTOR; SCHOOLS;

EID: 0141831757     PISSN: 15297713     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (6)

1. Adams, R.J., and Khoo, S-T. (1993). Quest: The Interactive Test Analysis System. [computer program]. Hawthorn, Vic: Australian Council for Educational Research.
2. Andrich, D. (1988). Rasch models for measurement. Newbury Park, CA: Sage.
3. Bond, T. G. and Fox, C. M. (2001) Applying the Rasch model: Fundamental measurement in the human sciences. Mahwah, N.J.: Erlbaum.
4. King, J. A., and Bond, T. G. (2003). Measuring client satisfaction with public education I: Meeting competing demands in establishing state-wide benchmarks. Journal of Applied Measurement, 4, 111-123.
5. Masters, G. N. (1982). A Rasch model for partial credit scoring. Psychometrika, 47, 149-174.
6. Wright, B. D., and Masters, G. N. (1982). Rating scale analysis. Chicago: MESA Press.