-
1
-
-
0038182941
-
Hedonic shopping motivations
-
Arnold M.J., and Reynolds K.E. Hedonic shopping motivations. J Retail 79 1 (2003) 77-95
-
(2003)
J Retail
, vol.79
, Issue.1
, pp. 77-95
-
-
Arnold, M.J.1
Reynolds, K.E.2
-
2
-
-
51249177591
-
On the evaluation of structural equation models
-
[Spring]
-
Bagozzi R.P., and Yi Y. On the evaluation of structural equation models. J Acad Mark Sci 16 1 (1988) 74-94 [Spring]
-
(1988)
J Acad Mark Sci
, vol.16
, Issue.1
, pp. 74-94
-
-
Bagozzi, R.P.1
Yi, Y.2
-
3
-
-
0030121899
-
Applications of structural equation modeling in marketing and consumer research: a review
-
Baumgartner H., and Homburg C. Applications of structural equation modeling in marketing and consumer research: a review. Int J Res Mark 13 2 (1996) 139-161
-
(1996)
Int J Res Mark
, vol.13
, Issue.2
, pp. 139-161
-
-
Baumgartner, H.1
Homburg, C.2
-
4
-
-
0003673375
-
-
Sage, Thousand Oakes, CA
-
Bearden W.O., Netemeyer R., and Mobley M.F. Handbook of Marketing Scales: Multi Item Measures for Marketing and Consumer Behavior Research. 2nd ed (1999), Sage, Thousand Oakes, CA
-
(1999)
Handbook of Marketing Scales: Multi Item Measures for Marketing and Consumer Behavior Research. 2nd ed
-
-
Bearden, W.O.1
Netemeyer, R.2
Mobley, M.F.3
-
5
-
-
51249178826
-
Development of a taxonomy of services to gain strategic marketing insights
-
[Winter]
-
Bowen J. Development of a taxonomy of services to gain strategic marketing insights. J Acad Mark Sci 18 1 (1990) 43-49 [Winter]
-
(1990)
J Acad Mark Sci
, vol.18
, Issue.1
, pp. 43-49
-
-
Bowen, J.1
-
6
-
-
0035612804
-
Some new thoughts on conceptualizing perceived service quality: a hierarchical approach
-
Brady M.K., and Cronin Jr. J.J. Some new thoughts on conceptualizing perceived service quality: a hierarchical approach. J Mark 65 July (2001) 34-49
-
(2001)
J Mark
, vol.65
, Issue.July
, pp. 34-49
-
-
Brady, M.K.1
Cronin Jr., J.J.2
-
7
-
-
0001878819
-
A paradigm for developing better measures of marketing constructs
-
[February]
-
Churchill Jr. G.A. A paradigm for developing better measures of marketing constructs. J Mark Res 16 1 (1979) 64-73 [February]
-
(1979)
J Mark Res
, vol.16
, Issue.1
, pp. 64-73
-
-
Churchill Jr., G.A.1
-
8
-
-
0000009769
-
Evaluating structural equation models with unobservable variables and measurement error
-
[February]
-
Fornell C., and Larcker D.G. Evaluating structural equation models with unobservable variables and measurement error. J Mark Res 18 1 (1981) 39-50 [February]
-
(1981)
J Mark Res
, vol.18
, Issue.1
, pp. 39-50
-
-
Fornell, C.1
Larcker, D.G.2
-
9
-
-
67649458704
-
Reputation, reputazione, reputatie, ruf: a cross-cultural qualitative analysis of construct and scale equivalence
-
Gardberg N.A. Reputation, reputazione, reputatie, ruf: a cross-cultural qualitative analysis of construct and scale equivalence. Corp Reputation Rev 9 2 (2006) 1-23
-
(2006)
Corp Reputation Rev
, vol.9
, Issue.2
, pp. 1-23
-
-
Gardberg, N.A.1
-
10
-
-
0002665012
-
Comments on 'issues in factorial invariance
-
Collins L.M., and Horn J.L. (Eds), American Psychological Association, Washington, DC
-
Horn J.L. Comments on 'issues in factorial invariance. In: Collins L.M., and Horn J.L. (Eds). Best Methods for the Analysis of Change (1991), American Psychological Association, Washington, DC 114-125
-
(1991)
Best Methods for the Analysis of Change
, pp. 114-125
-
-
Horn, J.L.1
-
11
-
-
67650706330
-
Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives
-
Hu L., and Bentler P.M. Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. Struct Equ Modeling 6 (1999) 1-55
-
(1999)
Struct Equ Modeling
, vol.6
, pp. 1-55
-
-
Hu, L.1
Bentler, P.M.2
-
12
-
-
0035540385
-
The desperate need for replications
-
[March]
-
Hunter J.E. The desperate need for replications. J Consum Res 28 (2001) 149-158 [March]
-
(2001)
J Consum Res
, vol.28
, pp. 149-158
-
-
Hunter, J.E.1
-
13
-
-
85107910598
-
Customer switching behavior in service industries: an exploratory study
-
Keaveney S.M. Customer switching behavior in service industries: an exploratory study. J Mark 59 2 (1995) 71-82
-
(1995)
J Mark
, vol.59
, Issue.2
, pp. 71-82
-
-
Keaveney, S.M.1
-
14
-
-
0036810721
-
Longitudinal study of complaining customers' evaluations of multiple service failures and recovery efforts
-
[October]
-
Maxham III J.G., and Netemeyer R.A. Longitudinal study of complaining customers' evaluations of multiple service failures and recovery efforts. J Mark 66 4 (2002) 57-71 [October]
-
(2002)
J Mark
, vol.66
, Issue.4
, pp. 57-71
-
-
Maxham III, J.G.1
Netemeyer, R.A.2
-
15
-
-
21344475322
-
The commitment-trust theory of relationship marketing
-
[July]
-
Morgan R.M., and Hunt S.D. The commitment-trust theory of relationship marketing. J Mark 58 3 (1994) 20-38 [July]
-
(1994)
J Mark
, vol.58
, Issue.3
, pp. 20-38
-
-
Morgan, R.M.1
Hunt, S.D.2
-
16
-
-
67649456121
-
The perceived image of service cooperatives: an investigation in Canada and Mexico
-
Nguyen N. The perceived image of service cooperatives: an investigation in Canada and Mexico. Corp Reputation Rev 9 1 (2006) 62-78
-
(2006)
Corp Reputation Rev
, vol.9
, Issue.1
, pp. 62-78
-
-
Nguyen, N.1
-
18
-
-
58149206846
-
More on improving service quality measurement
-
Parasuraman A., Berry L.L., and Zeithaml V.A. More on improving service quality measurement. J Retail 69 1 (1993) 140-147
-
(1993)
J Retail
, vol.69
, Issue.1
, pp. 140-147
-
-
Parasuraman, A.1
Berry, L.L.2
Zeithaml, V.A.3
-
19
-
-
0141943840
-
Business models on the web
-
online. From http://digitalenterprise.org/models/models_text.html
-
Rappa M. Business models on the web. Managing the Digital Enterprise (2006). http://digitalenterprise.org/models/models_text.html online. From http://digitalenterprise.org/models/models_text.html
-
(2006)
Managing the Digital Enterprise
-
-
Rappa, M.1
-
20
-
-
0141586087
-
The material values scale: measurement properties and development of a short form
-
[June]
-
Richins M.L. The material values scale: measurement properties and development of a short form. J Consum Res 31 (2004) 209-219 [June]
-
(2004)
J Consum Res
, vol.31
, pp. 209-219
-
-
Richins, M.L.1
-
21
-
-
84991454350
-
Methodological and theoretical issues and advancements in cross-cultural research
-
Sekaran U. Methodological and theoretical issues and advancements in cross-cultural research. J Int Bus Stud 14 2 (1983) 61-73
-
(1983)
J Int Bus Stud
, vol.14
, Issue.2
, pp. 61-73
-
-
Sekaran, U.1
-
22
-
-
84993748527
-
The strategic signaling of capabilities by service firms in different information asymmetry environments
-
[August]
-
Snow C., and Skaggs B.C. The strategic signaling of capabilities by service firms in different information asymmetry environments. Strateg Organ 1 (2004) 271-291 [August]
-
(2004)
Strateg Organ
, vol.1
, pp. 271-291
-
-
Snow, C.1
Skaggs, B.C.2
-
23
-
-
0036004317
-
Issues and strategies for reducing the length of self-report scales
-
Stanton J.M., Sinar E.F., Balzer W.K., and Smith P.C. Issues and strategies for reducing the length of self-report scales. Perspect Psychol 55 1 (2002) 167-194
-
(2002)
Perspect Psychol
, vol.55
, Issue.1
, pp. 167-194
-
-
Stanton, J.M.1
Sinar, E.F.2
Balzer, W.K.3
Smith, P.C.4
-
24
-
-
0032383942
-
Assessing measurement invariance in cross-national consumer research
-
[June]
-
Steenkamp J.-B.E.M., and Baumgartner H. Assessing measurement invariance in cross-national consumer research. J Consum Res 25 (1998) 78-90 [June]
-
(1998)
J Consum Res
, vol.25
, pp. 78-90
-
-
Steenkamp, J.-B.E.M.1
Baumgartner, H.2
-
25
-
-
84948889709
-
Structural model evaluation and modification: an interval estimation approach
-
Steiger J.H. Structural model evaluation and modification: an interval estimation approach. Multivar Behav Res 25 (1990) 173-180
-
(1990)
Multivar Behav Res
, vol.25
, pp. 173-180
-
-
Steiger, J.H.1
-
26
-
-
47849118009
-
Measuring customer-based corporate reputation: scale development, validation, and application
-
Walsh G., and Beatty S.E. Measuring customer-based corporate reputation: scale development, validation, and application. J Acad Mark Sci 35 1 (2007) 127-143
-
(2007)
J Acad Mark Sci
, vol.35
, Issue.1
, pp. 127-143
-
-
Walsh, G.1
Beatty, S.E.2
-
27
-
-
0036338363
-
Comparative service quality: German and American ratings across service settings
-
Witkowski T.H., and Wolfinbarger M.F. Comparative service quality: German and American ratings across service settings. J Bus Res 55 11 (2002) 875-881
-
(2002)
J Bus Res
, vol.55
, Issue.11
, pp. 875-881
-
-
Witkowski, T.H.1
Wolfinbarger, M.F.2
-
28
-
-
58049133820
-
The nature and determinants of customer expectations of service
-
Zeithaml V.A., Berry L.L., and Parasuraman A. The nature and determinants of customer expectations of service. J Acad Mark Sci 21 1 (1993) 1-12
-
(1993)
J Acad Mark Sci
, vol.21
, Issue.1
, pp. 1-12
-
-
Zeithaml, V.A.1
Berry, L.L.2
Parasuraman, A.3
-
29
-
-
38649086454
-
Review and future directions of cross-cultural consumer services research
-
Zhang J., Beatty S.E., and Walsh G. Review and future directions of cross-cultural consumer services research. J Bus Res 61 3 (2008) 211-224
-
(2008)
J Bus Res
, vol.61
, Issue.3
, pp. 211-224
-
-
Zhang, J.1
Beatty, S.E.2
Walsh, G.3
|