-
1
-
-
32544449186
-
A Demand-Based Perspective on Sustainable Competitive Advantage
-
Adner Ron, Zemsky Peter A Demand-Based Perspective on Sustainable Competitive Advantage. Strategic Management Journal 2006, 27(3):215-239.
-
(2006)
Strategic Management Journal
, vol.27
, Issue.3
, pp. 215-239
-
-
Adner, R.1
Zemsky, P.2
-
2
-
-
79960146352
-
-
" Dare to be different - Why banking innovation matters now" , IBM Institute for Business Value, available online at , accessed on May13, 2011.
-
Banerjea, Sunny, Robin Kahn, Cormac Petit and John White (2006), " Dare to be different - Why banking innovation matters now" , IBM Institute for Business Value, available online at , accessed on May13, 2011. http://www-935.ibm.com/services/us/gbs/bus/pdf/g510-6322-dare-different.pdf.
-
(2006)
-
-
Banerjea1
Sunny2
Kahn, R.3
Petit, C.4
White, J.5
-
3
-
-
0001620552
-
Resource-Based Theories of Competitive Advantage: A Ten-Year Retrospective on the Resource-Based View
-
Barney James Resource-Based Theories of Competitive Advantage: A Ten-Year Retrospective on the Resource-Based View. Journal of Management 2001, 27(6):643-650.
-
(2001)
Journal of Management
, vol.27
, Issue.6
, pp. 643-650
-
-
Barney, J.1
-
4
-
-
0035637893
-
The Impact of Category Management on Retailer Prices and Performance: Theory and Evidence
-
October
-
Basuroy Suman, Mantrala Murali K., Walters Rockney G. The Impact of Category Management on Retailer Prices and Performance: Theory and Evidence. Journal of Marketing 2001, 65(October):16-32.
-
(2001)
Journal of Marketing
, vol.65
, pp. 16-32
-
-
Basuroy, S.1
Mantrala, M.K.2
Walters, R.G.3
-
6
-
-
79960142819
-
Inditex Profit Jumps On Zara Chain's Sales
-
Eastern Edition, June
-
Bjork Christopher Inditex Profit Jumps On Zara Chain's Sales. The Wall Street Journal 2010, Eastern Edition(June):B6.
-
(2010)
The Wall Street Journal
-
-
Bjork, C.1
-
7
-
-
69349091957
-
Why Are Themed Brandstores So Powerful? Retail Brand Ideology at American Girl Place
-
Borghini Stefania, Diamond Nina, Kozinets Robert V., Ann McGrath Mary, Muñiz Albert M., Sherry John F. Why Are Themed Brandstores So Powerful? Retail Brand Ideology at American Girl Place. Journal of Retailing 2009, 85(3):363-375.
-
(2009)
Journal of Retailing
, vol.85
, Issue.3
, pp. 363-375
-
-
Borghini, S.1
Diamond, N.2
Kozinets, R.V.3
Ann McGrath, M.4
Muñiz, A.M.5
Sherry, J.F.6
-
8
-
-
76949093668
-
Zara Uses Operations Research to Reengineer Its Global Distribution Process
-
Caro Felipe, Gallien Jérémie, Díaz Miguel, García Javier, Corredoira José Manuel, Montes Marco, Ramos José Antonio, Correa Juan Zara Uses Operations Research to Reengineer Its Global Distribution Process. Interfaces 2010, 40(1):71-84.
-
(2010)
Interfaces
, vol.40
, Issue.1
, pp. 71-84
-
-
Caro, F.1
Gallien Jérémie2
Díaz, M.3
García, J.4
Corredoira José Manuel5
Montes, M.6
Ramos José Antonio7
Correa, J.8
-
9
-
-
77952561844
-
From Strategy to Business Models and onto Tactics
-
Casadesus-Masanell Ramon, Ricart Joan Enric From Strategy to Business Models and onto Tactics. Long Range Planning 2010, 43(2/3):195-215.
-
(2010)
Long Range Planning
, vol.43
, Issue.2-3
, pp. 195-215
-
-
Casadesus-Masanell, R.1
Ricart, J.E.2
-
10
-
-
69849102877
-
Service Delivery Innovation: Antecedents and Impact on Firm Performance
-
Chen Ja-Shen, Tsou Hung Tai, Huang Astrid Ya-Hui Service Delivery Innovation: Antecedents and Impact on Firm Performance. Journal of Service Research 2009, 12(1):36-55.
-
(2009)
Journal of Service Research
, vol.12
, Issue.1
, pp. 36-55
-
-
Chen, J.-S.1
Tsou, H.T.2
Huang, A.Y.H.3
-
11
-
-
77952557399
-
Business Model Innovation: Opportunities and Barriers
-
Chesbrough Henry Business Model Innovation: Opportunities and Barriers. Long Range Planning 2010, 43(2/3):354-363.
-
(2010)
Long Range Planning
, vol.43
, Issue.2-3
, pp. 354-363
-
-
Chesbrough, H.1
-
12
-
-
0036299320
-
The Role of the Business Model in Capturing Value from Innovation: Evidence from Xerox Corporation's Technology Spin-Off Companies
-
Chesbrough Henry, Rosenbloom Richard S. The Role of the Business Model in Capturing Value from Innovation: Evidence from Xerox Corporation's Technology Spin-Off Companies. Industrial and Corporate Change 2002, 11(3):529-555.
-
(2002)
Industrial and Corporate Change
, vol.11
, Issue.3
, pp. 529-555
-
-
Chesbrough, H.1
Rosenbloom, R.S.2
-
14
-
-
43949163322
-
Generic Retailing Types, Distinctive Marketing Competencies, and Competitive Advantage
-
Conant Jeffrey S., Smart Denise T., Solano-Mendez Roberto Generic Retailing Types, Distinctive Marketing Competencies, and Competitive Advantage. Journal of Retailing 1993, 69(3):254-279.
-
(1993)
Journal of Retailing
, vol.69
, Issue.3
, pp. 254-279
-
-
Conant, J.S.1
Smart, D.T.2
Solano-Mendez, R.3
-
15
-
-
22544452728
-
Do Suppliers Benefit from Collaborative Relationships with Large Retailers? An Empirical Investigation of Efficient Consumer Response Adoption
-
July
-
Corsten Daniel, Kumar Nirmalya Do Suppliers Benefit from Collaborative Relationships with Large Retailers? An Empirical Investigation of Efficient Consumer Response Adoption. Journal of Marketing 2005, 69(July):80-94.
-
(2005)
Journal of Marketing
, vol.69
, pp. 80-94
-
-
Corsten, D.1
Kumar, N.2
-
16
-
-
0000649885
-
Network Marketing Organizations: Compensation Plans, Retail Network Growth, and Profitability
-
Coughlan Anne T., Grayson Kent Network Marketing Organizations: Compensation Plans, Retail Network Growth, and Profitability. International Journal of Research in Marketing 1998, 15:401-426.
-
(1998)
International Journal of Research in Marketing
, vol.15
, pp. 401-426
-
-
Coughlan, A.T.1
Grayson, K.2
-
17
-
-
0004066850
-
-
Prentice Hall, Upper Saddle River, NJ
-
Coughlan Anne T., Anderson Erin, Stern Louis W., El-Ansary Adel I. Marketing Channels 2001, Prentice Hall, Upper Saddle River, NJ. 6th ed.
-
(2001)
Marketing Channels
-
-
Coughlan, A.T.1
Anderson, E.2
Stern, L.W.3
El-Ansary, A.I.4
-
20
-
-
77249086150
-
Using the Weapons You Have: The Role of Resources and Competitor Orientation as Enables and Inhibitors of Competitive Reaction to New Products
-
Debruyne Marion, Frambach Ruud T., Moenaert Rudy Using the Weapons You Have: The Role of Resources and Competitor Orientation as Enables and Inhibitors of Competitive Reaction to New Products. Journal of Product Innovation Management 2010, 27(2):161-178.
-
(2010)
Journal of Product Innovation Management
, vol.27
, Issue.2
, pp. 161-178
-
-
Debruyne, M.1
Frambach, R.T.2
Moenaert, R.3
-
21
-
-
79960113691
-
" Strategic Assortment Decisions in Information-Intensive and Turbulent Environments,"
-
forthcoming.
-
Dekimpe, Marnik G., Katrijn Gielens, Rob Hall, Jagmohan Raju and Jaquelyn Thomas, " Strategic Assortment Decisions in Information-Intensive and Turbulent Environments," Journal of Retailing, forthcoming.
-
Journal of Retailing
-
-
Dekimpe, M.G.1
Katrijn, G.2
Rob, H.3
Jagmohan, R.4
Jaquelyn, T.5
-
22
-
-
66249085881
-
American Girl and the Brand Gestalt: Closing the Loop on Sociocultural Branding Research
-
May
-
Diamond Nina, Sherry John F., Muñiz Albert M., McGrath Mary Ann, Kozinets Robert V., Borghini Stefania American Girl and the Brand Gestalt: Closing the Loop on Sociocultural Branding Research. Journal of Marketing 2009, 73(May):118-134.
-
(2009)
Journal of Marketing
, vol.73
, pp. 118-134
-
-
Diamond, N.1
Sherry, J.F.2
Muñiz, A.M.3
McGrath, M.A.4
Kozinets, R.V.5
Borghini, S.6
-
23
-
-
0001631985
-
Shelf Management and Space Elasticity
-
Drèze Xavier, Hoch Stephen J., Purk Mary E. Shelf Management and Space Elasticity. Journal of Retailing 1994, 70(4):301-326.
-
(1994)
Journal of Retailing
, vol.70
, Issue.4
, pp. 301-326
-
-
Drèze, X.1
Hoch, S.J.2
Purk, M.E.3
-
24
-
-
79960132073
-
The Newly Minted Penney: Where Fashion Rules
-
April 17
-
Dunkin Amy, Brenner Brian The Newly Minted Penney: Where Fashion Rules. BusinessWeek April 17, 1989, 3101:88-90.
-
(1989)
BusinessWeek
, vol.3101
, pp. 88-90
-
-
Dunkin, A.1
Brenner, B.2
-
25
-
-
79960116848
-
When Cheap is Exclusive
-
Economist
-
Economist When Cheap is Exclusive. Economist 2009, 392(8647):73.
-
(2009)
Economist
, vol.392
, Issue.8647
, pp. 73
-
-
-
26
-
-
73949138404
-
The Whole is More Than the Sum of Its Parts or Is It? A Review of the Empirical Literature on Complementarities in Organizations
-
Ennen Edgar, Richter Ansgar The Whole is More Than the Sum of Its Parts or Is It? A Review of the Empirical Literature on Complementarities in Organizations. Journal of Management 2010, 36(1):207-233.
-
(2010)
Journal of Management
, vol.36
, Issue.1
, pp. 207-233
-
-
Ennen, E.1
Richter, A.2
-
27
-
-
74849091488
-
The 'I Designed It Myself' Effect in Mass Customization
-
Franke Nikolaus, Schreier Martin, Kaiser Ulrike The 'I Designed It Myself' Effect in Mass Customization. Management Science 2010, 56(1):125-140.
-
(2010)
Management Science
, vol.56
, Issue.1
, pp. 125-140
-
-
Franke, N.1
Schreier, M.2
Kaiser, U.3
-
28
-
-
77952584831
-
Business-Model Innovation: General Purpose Technologies and their Implications for Industry Architecture
-
Gambardella A., McGahan Anita M. Business-Model Innovation: General Purpose Technologies and their Implications for Industry Architecture. Long Range Planning 2010, 43(2/3):267-271.
-
(2010)
Long Range Planning
, vol.43
, Issue.2-3
, pp. 267-271
-
-
Gambardella, A.1
McGahan, A.M.2
-
29
-
-
62149130069
-
Customer Experience Management in Retailing: An Organizing Framework
-
Grewal Dhruv, Levy Michael, Kumar V. Customer Experience Management in Retailing: An Organizing Framework. Journal of Retailing 2009, 85(1):1-14.
-
(2009)
Journal of Retailing
, vol.85
, Issue.1
, pp. 1-14
-
-
Grewal, D.1
Levy, M.2
Kumar, V.3
-
30
-
-
79960129025
-
" Innovations in Retail Pricing and Promotions,"
-
forthcoming.
-
Grewal, Dhruv, Kusum Ailawadi, Dinesh Gauri, Kevin Hall, Praveen Kopalle and Jane Robertson, " Innovations in Retail Pricing and Promotions," Journal of Retailing, forthcoming.
-
Journal of Retailing
-
-
Grewal, D.K.A.1
Dinesh, G.2
Kevin, H.3
Praveen, K.4
Jane, R.5
-
32
-
-
51249095145
-
Retail Spectacles and Brand Meaning: Insights from a Brand Museum Case Study
-
Hollenbeck Candice R., Peters Cara, Zinkhan George M. Retail Spectacles and Brand Meaning: Insights from a Brand Museum Case Study. Journal of Retailing 2008, 84(3):334-353.
-
(2008)
Journal of Retailing
, vol.84
, Issue.3
, pp. 334-353
-
-
Hollenbeck, C.R.1
Peters, C.2
Zinkhan, G.M.3
-
34
-
-
0141792666
-
Market Power and the Form of Enterprise: Capitalist Firms, Worker-Owned Firms and Consumer Cooperatives
-
Kazuhiko Mikami Market Power and the Form of Enterprise: Capitalist Firms, Worker-Owned Firms and Consumer Cooperatives. Journal of Economic Behavior and Organization 2003, 52(4):533-552.
-
(2003)
Journal of Economic Behavior and Organization
, vol.52
, Issue.4
, pp. 533-552
-
-
Kazuhiko, M.1
-
35
-
-
85003382526
-
How Redbox is Changing Retail
-
N 15
-
Krauss Michael How Redbox is Changing Retail. Marketing News November 15, 2009.
-
(2009)
Marketing News
-
-
Krauss, M.1
-
36
-
-
44149083340
-
Segmented Switchers and Retailer Pricing Strategies
-
May
-
Koçaş Cenk, Bohlmann Jonathan D. Segmented Switchers and Retailer Pricing Strategies. Journal of Marketing 2008, 72(May):124-142.
-
(2008)
Journal of Marketing
, vol.72
, pp. 124-142
-
-
Koçaş, C.1
Bohlmann, J.D.2
-
37
-
-
77956305973
-
Inside Trader Joe's
-
Kowitt B. Inside Trader Joe's. Fortune 2010, 162(4):86-96.
-
(2010)
Fortune
, vol.162
, Issue.4
, pp. 86-96
-
-
Kowitt, B.1
-
38
-
-
0036261076
-
Themed Flagship Brand Stores in the New Millennium: Theory, Practice, Prospects
-
Kozinets Robert V., Sherry John F., DeBerry-Spence Benet, Duhachek Adam, Nuttavuthisit Krittinee, Storm Diana Themed Flagship Brand Stores in the New Millennium: Theory, Practice, Prospects. Journal of Retailing 2008, 78:17-29.
-
(2008)
Journal of Retailing
, vol.78
, pp. 17-29
-
-
Kozinets, R.V.1
Sherry, J.F.2
DeBerry-Spence, B.3
Duhachek, A.4
Nuttavuthisit, K.5
Storm, D.6
-
43
-
-
0036580233
-
Why Business Models Matter
-
Magretta Joan Why Business Models Matter. Harvard Business Review 2002, 80(5):86-92.
-
(2002)
Harvard Business Review
, vol.80
, Issue.5
, pp. 86-92
-
-
Magretta, J.1
-
44
-
-
0000665945
-
Can First-Mover and Early-Mover Advantages Be Sustained in an Industry with Low Barriers to Entry
-
Makadok Richard Can First-Mover and Early-Mover Advantages Be Sustained in an Industry with Low Barriers to Entry. Strategic Management Journal 1998, 19(7):683-696.
-
(1998)
Strategic Management Journal
, vol.19
, Issue.7
, pp. 683-696
-
-
Makadok, R.1
-
45
-
-
77952568109
-
Business Models: A Discovery Driven Approach
-
McGrath Rita Gunther Business Models: A Discovery Driven Approach. Long Range Planning 2010, 43(2/3):247-261.
-
(2010)
Long Range Planning
, vol.43
, Issue.2-3
, pp. 247-261
-
-
McGrath, R.G.1
-
46
-
-
79960142587
-
From Organic Goods to Sustainable Ones: A Saturated Market for Organic Packaged Goods has Sprouted a New Demand: Sustainability
-
McKay Lauren From Organic Goods to Sustainable Ones: A Saturated Market for Organic Packaged Goods has Sprouted a New Demand: Sustainability. CRM Magazine 2010, 14(4):14.
-
(2010)
CRM Magazine
, vol.14
, Issue.4
, pp. 14
-
-
McKay, L.1
-
47
-
-
17544382395
-
Choosing Among Alternative Service Delivery Methods: An Investigation of Customer Trial of Self-Service Technologies
-
April
-
Meuter Matthew L., Bitner Mary Jo, Ostrom Amy L., Brown Stephen W. Choosing Among Alternative Service Delivery Methods: An Investigation of Customer Trial of Self-Service Technologies. Journal of Marketing 2005, 69(April):61-83.
-
(2005)
Journal of Marketing
, vol.69
, pp. 61-83
-
-
Meuter, M.L.1
Bitner, M.J.2
Ostrom, A.L.3
Brown, S.W.4
-
48
-
-
21344477546
-
Configurational Approaches to Organizational Analysis
-
Meyer Allan, Tsui Anne, Hinings C.R. Configurational Approaches to Organizational Analysis. Academy of Management Journal 1993, 36(6):1175-1195.
-
(1993)
Academy of Management Journal
, vol.36
, Issue.6
, pp. 1175-1195
-
-
Meyer, A.1
Tsui, A.2
Hinings, C.R.3
-
49
-
-
0003077523
-
Complementarities and Systems: Understanding Japanese Economic Organization
-
Milgrom P., Roberts J. Complementarities and Systems: Understanding Japanese Economic Organization. Estudios Economicos 1994, 9:3-42.
-
(1994)
Estudios Economicos
, vol.9
, pp. 3-42
-
-
Milgrom, P.1
Roberts, J.2
-
50
-
-
77953615508
-
Joint Optimization of Product Price, Display Orientation and Shelf-Space Allocation in Retail Category Management
-
Murray Chase C., Talukdar Debabrata, Gosavi Abhijit Joint Optimization of Product Price, Display Orientation and Shelf-Space Allocation in Retail Category Management. Journal of Retailing 2010, 86(2):125-136.
-
(2010)
Journal of Retailing
, vol.86
, Issue.2
, pp. 125-136
-
-
Murray, C.C.1
Talukdar, D.2
Gosavi, A.3
-
51
-
-
79960136807
-
-
Organic Trade Association , [Press release, accessed online ].
-
Organic Trade Association (2009), [Press release, accessed online ]. http://www.organicnewsroom.com/2009/05/us_organic_sales_grow_by_a_who.html.
-
(2009)
-
-
-
53
-
-
36349016612
-
Differentiation Via Technology: Strategic Positioning of Services Following the Introduction of Disruptive Technology
-
Padgett Dan, Mulvey Michael Differentiation Via Technology: Strategic Positioning of Services Following the Introduction of Disruptive Technology. Journal of Retailing 2007, 83(4):375-391.
-
(2007)
Journal of Retailing
, vol.83
, Issue.4
, pp. 375-391
-
-
Padgett, D.1
Mulvey, M.2
-
54
-
-
66049111096
-
Performance Implications of Online Entry Timing by Store-Based Retailers: A Longitudinal Investigation
-
Pentina Iryna, Pelton Lou E., Hasty Ronald W. Performance Implications of Online Entry Timing by Store-Based Retailers: A Longitudinal Investigation. Journal of Retailing 2009, 85(2):177-193.
-
(2009)
Journal of Retailing
, vol.85
, Issue.2
, pp. 177-193
-
-
Pentina, I.1
Pelton, L.E.2
Hasty, R.W.3
-
55
-
-
69349096840
-
Doing Whatever Gets them in the Door
-
June 30
-
Porter Jane, Helm Burt Doing Whatever Gets them in the Door. BusinessWeek June 30, 2008, (4090):60-61.
-
(2008)
BusinessWeek
, Issue.4090
, pp. 60-61
-
-
Porter, J.1
Helm, B.2
-
56
-
-
0003189799
-
What is a Strategy?
-
November-December
-
Porter Michael E. What is a Strategy?. Harvard Business Review November-December 1996, 61-78.
-
(1996)
Harvard Business Review
, pp. 61-78
-
-
Porter, M.E.1
-
58
-
-
79960125261
-
-
Retail's BIG Blog (January 11, 2010), (accessed April 7, 2010), [posting ].
-
Retail's BIG Blog (January 11, 2010), (accessed April 7, 2010), [posting ]. http://blog.nrf.com/2010/01/11/wal-mart-exec-discusses-the-first-step-toward-sustainability/.
-
-
-
-
59
-
-
19844371242
-
Opportunities and Challenges in Multichannel Marketing: An Introduction to the Special Issue
-
Rangaswamy Arvind, Van Bruggen Gerrit Opportunities and Challenges in Multichannel Marketing: An Introduction to the Special Issue. Journal of Interactive Marketing 2005, 19(2):5-11.
-
(2005)
Journal of Interactive Marketing
, vol.19
, Issue.2
, pp. 5-11
-
-
Rangaswamy, A.1
Van Bruggen, G.2
-
60
-
-
79960120371
-
" Innovations in the Global Retailing Environment,"
-
forthcoming.
-
Reinartz, Werner, Benedict G.C. Dellaert, Manfred Kumar, V Kumar and Rajan Varadarajan. " Innovations in the Global Retailing Environment," Journal of Retailing, forthcoming.
-
Journal of Retailing
-
-
Reinartz1
Werner2
Benedict, G.C.3
Dellaert4
Manfred, K.5
Kumar, V.6
Rajan, V.7
-
61
-
-
58049120516
-
Pace-Setting Zara Seeks More Speed To Fight Its Rising Cheap-Chic Rivals
-
Eastern Edition, February
-
Rohwedder C., Johnson Keith Pace-Setting Zara Seeks More Speed To Fight Its Rising Cheap-Chic Rivals. Wall Street Journal 2008, Eastern Edition(February):B1-B10.
-
(2008)
Wall Street Journal
-
-
Rohwedder, C.1
Johnson, K.2
-
62
-
-
84901284978
-
How Kiva Robots Help Zappos and Walgreens
-
A 15
-
Scanlon Jessie How Kiva Robots Help Zappos and Walgreens. BusinessWeek April 15, 2009.
-
(2009)
BusinessWeek
-
-
Scanlon, J.1
-
63
-
-
79960149021
-
The Paradox of Choice: Why More Is Less
-
Schwartz Barry The Paradox of Choice: Why More Is Less. Harper Perennial 2005.
-
(2005)
Harper Perennial
-
-
Schwartz, B.1
-
64
-
-
79960146047
-
" Innovations in Shopper Marketing,"
-
forthcoming.
-
Shankar, Venkatesh, Jeffrey Inman, Eileen Kelly, Murali Mantrala and Ross Rizley. " Innovations in Shopper Marketing," Journal of Retailing, forthcoming.
-
Journal of Retailing
-
-
Shankar, V.1
Jeffrey, I.2
Eileen, K.3
Murali, M.4
Ross, R.5
-
65
-
-
79960145831
-
" Demystifying Disruption: A New Model for Understanding and Predicting Disruptive Technologies,"
-
MSI Working Paper 10-102.
-
Sood Ashish and Gerard J. Tellis (2010), " Demystifying Disruption: A New Model for Understanding and Predicting Disruptive Technologies," MSI Working Paper 10-102.
-
(2010)
-
-
Sood, A.1
Gerard, J.T.2
-
66
-
-
33746370689
-
Dual Distribution and Intangible Firm Value: Franchising in Restaurant Chains
-
July
-
Srinivasan Raji Dual Distribution and Intangible Firm Value: Franchising in Restaurant Chains. Journal of Marketing 2006, 70(July):120-135.
-
(2006)
Journal of Marketing
, vol.70
, pp. 120-135
-
-
Srinivasan, R.1
-
67
-
-
79960142586
-
The Billion Dollar Lessons for Bosses Everywhere
-
Stewart-Allen Allyson The Billion Dollar Lessons for Bosses Everywhere. Market Leader 2009, 43:56.
-
(2009)
Market Leader
, vol.43
, pp. 56
-
-
Stewart-Allen, A.1
-
68
-
-
79960132495
-
Why Bricks and Clicks Don't Always Mix
-
S 18
-
Stross David Why Bricks and Clicks Don't Always Mix. New York Times September 18, 2010.
-
(2010)
New York Times
-
-
Stross, D.1
-
69
-
-
77952581340
-
Business Models, Business Strategy and Innovation
-
Teece David J. Business Models, Business Strategy and Innovation. Long Range Planning 2010, 43(2/3):172-194.
-
(2010)
Long Range Planning
, vol.43
, Issue.2-3
, pp. 172-194
-
-
Teece, D.J.1
-
71
-
-
35448999279
-
Apple: America's Best Retailer
-
(accessed online on January 8, 2011) [available at M 8,
-
Useem Jerry Apple: America's Best Retailer. Fortune March 8, 2007, (accessed online on January 8, 2011) [available at http://money.cnn.com/magazines/fortune/fortune_archive/2007/03/19/8402321/index.htm].
-
(2007)
Fortune
-
-
Useem, J.1
-
72
-
-
33751016819
-
Multi-Channel Service Retailing: The Effects of Channel Performance Satisfaction on Behavioral Intentions
-
Van Birgelen Marcel, de Jong Ad, de Ruyter Ko Multi-Channel Service Retailing: The Effects of Channel Performance Satisfaction on Behavioral Intentions. Journal of Retailing 2006, 82(4):367-377.
-
(2006)
Journal of Retailing
, vol.82
, Issue.4
, pp. 367-377
-
-
Van Birgelen, M.1
de Jong, A.2
de Ruyter, K.3
-
73
-
-
77955637950
-
Customer Engagement Behavior: Theoretical Foundations and Research Directions
-
Van Doorn Jenny, Lemon Katherine N., Mittal Vikas, Nass Stephan, Pick Doreén, Pirner Peter, Verhoef Peter C. Customer Engagement Behavior: Theoretical Foundations and Research Directions. Journal of Service Research 2010, 13(3):253-266.
-
(2010)
Journal of Service Research
, vol.13
, Issue.3
, pp. 253-266
-
-
Van Doorn, J.1
Lemon, K.N.2
Mittal, V.3
Nass, S.4
Pick Doreén5
Pirner, P.6
Verhoef, P.C.7
-
74
-
-
61849132881
-
Customer Experience Creation: Determinants, Dynamics and Management Strategies
-
Verhoef Peter C., Lemon Katherine N., Parasuraman A., Roggeveen Anne, Tsiros Michael, Schlesinger Leonard A. Customer Experience Creation: Determinants, Dynamics and Management Strategies. Journal of Retailing 2009, 85(1):31-41.
-
(2009)
Journal of Retailing
, vol.85
, Issue.1
, pp. 31-41
-
-
Verhoef, P.C.1
Lemon, K.N.2
Parasuraman, A.3
Roggeveen, A.4
Tsiros, M.5
Schlesinger, L.A.6
-
75
-
-
0043131414
-
The Intertemporal Dynamics of Consumer Lock-In
-
Zauberman Gal The Intertemporal Dynamics of Consumer Lock-In. Journal of Consumer Research 2003, 30(3):405-419.
-
(2003)
Journal of Consumer Research
, vol.30
, Issue.3
, pp. 405-419
-
-
Zauberman, G.1
-
76
-
-
70449366580
-
Retailers' Multichannel and Price Advertising Strategies
-
Zhang Xubing Retailers' Multichannel and Price Advertising Strategies. Marketing Science 2009, 28(6):1080-1094.
-
(2009)
Marketing Science
, vol.28
, Issue.6
, pp. 1080-1094
-
-
Zhang, X.1
-
79
-
-
77952558158
-
Business Model Design: An Activity System Perspective
-
Zott Christoph, Amit Raphael Business Model Design: An Activity System Perspective. Long Range Planning 2010, 43(2/3):216-226.
-
(2010)
Long Range Planning
, vol.43
, Issue.2-3
, pp. 216-226
-
-
Zott, C.1
Amit, R.2
|