Estimating the final priority ratings of engineering characteristics in mature-period product improvement by MDBA and AHP

International Journal of Production Economics

Volumn 131, Issue 2, 2011, Pages 575-586

  Li, Yan Lai ^a,b   Tang, Jia Fu ^b   Chin, Kwai Sang ^c   Jiang, Yu Shi ^a   Han, Yi ^d   Pu, Yun ^a  

^a SOUTHWEST JIAOTONG UNIVERSITY   (China)

^b KEY LABORATORY OF INTEGRATED AUTOMATION OF PROCESS INDUSTRY   (China)

^c CITY UNIVERSITY OF HONG KONG   (Hong Kong)

^d ZHEJIANG UNIVERSITY OF TECHNOLOGY   (China)

Author keywords

Engineering characteristic; Priority rating; Product improvement; Product planning house of quality; Quality function deployment

Indexed keywords

CONSTRUCTION PROCESS; CUSTOMER REQUIREMENTS; ENGINEERING CHARACTERISTICS; HOUSE OF QUALITY; MAXIMAL DEVIATION; PERFORMANCE ESTIMATION; PERFORMANCE EVALUATION; PRIORITY RATING; PRODUCT IMPROVEMENT; PRODUCT PLANNING; PRODUCT PLANNING HOUSE OF QUALITY; SCALE METHOD; SYSTEMATIC METHODOLOGY; TARGET VALUES;

HIERARCHICAL SYSTEMS; HOUSES; QUALITY CONTROL; QUALITY FUNCTION DEPLOYMENT; RATING;

ESTIMATION;

EID: 79954418364     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijpe.2011.02.003     Document Type: Article

References (83)

1. Y. Akao, and G.H. Mazur The leading edge in QFD: past, present, and future International Journal of Quality & Reliability Management 20 2003 20 35 (Pubitemid 36352082)
2. R.L. Armacost, P.J. Componation, M.A. Mullens, and W.W. Swart An AHP framework for prioritizing customer requirements in QFD: an industrialized housing application IIE Transactions 26 1994 72 79
3. J.A. Carnevalli, P.A.C. Miguel, and A.F. Calarge Axiomatic design application for minimising the difficulties of QFD usage International Journal of Production Economics 125 1 2010 1 12
4. J.A. Carnevalli, and P.C. Miguel Reviews, analysis and classification of the literature on QFD - types of research, difficulties and benefits International Journal of Production Economics 114 2 2008 737 754
5. L.K. Chan, and M.L. Wu Quality function deployment: a literature review European Journal Operational Research 143 2002 463 497
6. L.K. Chan, and M.L. Wu Quality function deployment: a comprehensive review of its concepts and methods Quality Engineering 15 2002 23 35
7. L.K. Chan, H.P. Kao, A. Ng, and M.L. Wu Rating the importance of customer needs in quality function deployment by fuzzy and entropy methods International Journal Production Research 37 1999 2499 2518
8. L.K. Chan, and M.L. Wu A systematic approach to quality function deployment with a full illustrative example Omega 33 2005 119 139
9. C.C. Chen Integration of quality function deployment and process management in the semiconductor industry International Journal Production Research 47 2009 1469 1484
10. L.H. Chen, and W.C. Ko A fuzzy nonlinear model for quality function deployment considering Kanos concept Mathematical & Computer Modeling 48 2008 581 593
11. L.H. Chen, and W.C. Ko Fuzzy linear programming models for NPD using a four-phase QFD activity process based on the means-end chain concept European Journal of Operational Research 201 2010 619 632
12. Y.Z. Chen, R.Y.K. Fung, and J.F. Tang Rating technical attributes in fuzzy QFD by integrating fuzzy weighted average method and fuzzy expected value operator European Journal of Operational Research 174 2006 1553 1566 (Pubitemid 44176267)
13. C.F. Chien, Y.J. Chen, and J.T. Peng Manufacturing intelligence for semiconductor demand forecast based on technology diffusion and product life cycle International Journal of Production Economics 128 2 2010 496 509
14. K.S. Chin, Y.M. Wang, J.B. Yang, and K.K.G. Poon An evidential reasoning based approach for quality function deployment under uncertainty Expert Systems with Application 2008 10.1016/j.eswa.2008.06.104
15. J.J. Cristiano, J.K. Liker, and C.C. White III Key factors in the successful application of quality function deployment (QFD) IEEE Transactions on Engineering Management 48 1 2001 81 95 (Pubitemid 32404518)
16. J.J. Cristiano, C.C. White III, and J.K. Liker Application of multiattribute decision analysis to quality function deployment for target setting IEEE Transactions on Systems, Man, Cybernetic - Part C: Applications and Reviews 31 3 2001 366 382 (Pubitemid 34055478)
17. D. Dawson, and R.G. Askin Optimal new product design using quality function deployment with empirical value functions Quality and Reliability Engineering International 15 1999 17 32
18. H. Eilat, B. Golany, and A. Shtub R&D project evaluation: an integrated DEA and balanced scorecard approach Omega 36 5 2008 895 912
19. I. Erol, and W. Ferrell A methodology for selection problems with multiple, conflicting objectives and both qualitative and quantitative criteria International Journal of Production Economics 86 2003 187 199
20. T. Ertay.; C. Kahraman, and D. Ruand Quality function deployment implementation based on analytic network process with linguistic data: an application in automotive industry Journal of Intelligent & Fuzzy Systems 16 2005 221 232 (Pubitemid 41344454)
21. R.Y.K. Fung, Y.Z. Chen, and J.F. Tang Estimating the functional relationships for quality function deployment under uncertainties Fuzzy Sets and Systems 157 2006 98 120 (Pubitemid 41525540)
22. R.Y.K. Fung, J.F. Tang, Y.L. Tu, and D.W. Wang Product design resource optimization using a non-linear fuzzy quality function deployment model International Journal Production Research 40 2002 585 599 (Pubitemid 34593816)
23. C.P.M. Govers QFD not just a tool but a way of quality management International Journal of Production Economics 69 2 2001 151 159 (Pubitemid 32035375)
24. C.P.M. Govers What and how about quality function deployment (QFD) International Journal of Production Economics 46-47 1996 575 585 (Pubitemid 126366451)
25. A. Griffin.; and J.R. Hauser The voice of the customer Market Science 12 1993 1 27
26. A. Hajji, F. Mhada, A. Gharbi, R. Pellerin, and R. Malhamé Integrated product specifications and productivity decision making in unreliable manufacturing systems International Journal of Production Economics 129 1 2011 32 42
27. C.H. Han, K.J. Kim, and S.H. Choi Prioritizing engineering characteristics in quality function deployment with incomplete information: a linear partial ordering approach International Journal of Production Economics 91 2004 235 249
28. J.R. Hauser, and D. Clausing The house of quality Harvard Business Reviews 66 1988 63 73
29. E.S.S.A. Ho, Y.J Lai, and S.I. Chang An integrated group decision-making approach to quality function deployment IIE Transactions 31 1999 553 567
30. W. Ho Integrated analytic hierarchy process and its application European Journal of Operational Research 186 2008 211 228 (Pubitemid 47600515)
31. H. Iranmanesh, and V. Thomson Competitive advantage by adjusting design characteristics to satisfy cost targets International Journal of Production Economics 115 1 2008 64 71
32. P.I. Karipidis Market evaluations of dimensions of design quality International Journal of Production Economics 129 2 2011 292 301
33. E.E. Karsak Fuzzy multiple objective decision making approach to prioritize design requirements in quality function deployment International Journal Production Research 42 2004 3957 3974
34. E.E. Karsak, S. Sozer, and S.E. Alptekin Product planning in quality function deployment using a combined analytic network process and goal programming approach Computers & Industrial Engineering 44 2002 171 190 (Pubitemid 35282243)
35. G. Kannan Implementation of fuzzy quality function deployment in an automobile component to improve the quality characteristics Quality Engineering 20 2008 321 333
36. C. Kahraman, T. Ertay, and G. Büyüközkan A fuzzy optimization model for QFD planning process using analytic network approach European Journal of Operational Research 171 2006 390 411 (Pubitemid 41706205)
37. L.P. Khoo, and N.C. Ho Framework of a fuzzy quality function deployment system International Journal of Production Research 34 1996 299 311 (Pubitemid 126519749)
38. D.H. Kim, and K.J. Kim Robustness indices and robust prioritization in QFD Expert Systems with Application 36 2009 2651 2658
39. K.J. Kim, H. Moskowitz, A. Dhingra, and G. Evans Fuzzy multicriteria models for quality function deployment European Journal Operational Research 121 2000 504 518 (Pubitemid 30560198)
40. K.J. Kim, D.H. Kim, and D.K. Min Robust QFD: framework and a case study Quality and Reliability Engineering International 23 2007 31 44
41. P. Kumar, P.B. Barua, and J.L. Gaindhar Quality optimization (multi-characteristics) through Taguchis technique and utility concept Quality and Reliability Engineering International 16 2000 475 485 (Pubitemid 32133538)
42. C.K. Kwong, and H. Bai A fuzzy AHP approach to the determination of importance weights of customer requirements in quality function deployment Journal of Intelligent Manufacturing 13 2002 367 377
43. C.K. Kwong, and H. Bai Determining the importance weights for the customer requirements in QFD using a fuzzy AHP with an extent analysis approach IIE Transactions 35 2003 619 626
44. Kuo, T.C.; Wu, H.H.; Shieh, J.I.; 2008. Integration of environmental considerations in quality function deployment by using fuzzy logic. Expert Systems with Applications 10.1016/j.eswa.2008.08.029.
45. X. Lai, M. Xie, K.C. Tan, and B. Yang Ranking of customer requirements in a competitive environment Computer & Industrial Engineering 54 2008 202 214 (Pubitemid 350216232)
46. Y.C. Lee, L.C. Sheu.; and Y.G. Tsou Quality function deployment implementation based on fuzzy Kano model: an application in PLM system Computer & industrial engineering 55 2008 48 63
47. Y.L. Li, M. Huang, K.S. Chin, X.G. Luo, and Y. Han On integrating preference analyses and balanced scorecard to an extended PPHOQ Computer & Industrial Engineering 2010 10.1016/j.cie.2010.11.007
48. Y.L. Li, J.F. Tang, X.G. Luo, and J. Xu An integrated method of rough set, Kanos model and AHP for rating customer requirements final importance Expert Systems with Application 36 2009 7045 7053
49. Y.L. Li, J.F. Tang, X.G. Luo, J.M. Yao, and J. Xu A quantitative methodology for acquiring engineering characteristics in PPHOQ Expert Systems with Applications 37 1 2010 187 193
50. Li, Y.L.; Tang, J.F.; Luo, X.G.; 2010c. An ECI-based methodology for determining the final importance ratings of customer requirements in MP product improvement. Expert Systems with Applications 10.1016/j.eswa.2010.02.100.
51. S.P. Lin, C.L. Yang, Y.H. Chan, and C Sheu Refining Kanos 'quality attributessatisfaction' model: a moderated regression approach International Journal of Production Economics 126 2 2010 255 263
52. C.H. Liu, and H.H. Wu The development of a model to explain group decision-making processes: an application of fuzzy methodology International Journal of Management 24 2007 489 498
53. C.H. Liu, and H.H. Wu A fuzzy group decision-making approach in quality function deployment Quality and Quantity 42 2008 527 540
54. M. Lu, C.N. Madu, C. Kuei, and D. Winokur Integrating QFD, AHP, and benchmarking in strategic marketing Journal of Business & Industrial Market 9 1994 41 50
55. D.K. Min, and K.J. Kim An extended QFD planning model for selecting design requirements with longitudinal effect consideration Expert Systems with Applications 35 2008 1546 1554
56. T. Park, and K.J. Kim Determination of an optimal set of design requirements using house of quality Journal of Operations Management 16 5 1998 569 581 (Pubitemid 128428434)
57. F.Y. Partovi An analytic model for locating facilities strategically Omega 34 2006 41 55 (Pubitemid 41226733)
58. F.Y. Partovi An analytic model for process choice in the chemical industry International Journal of Production Economics 105 2007 213 227 (Pubitemid 44636208)
59. F.Y. Partovi, and R.A. Corredoira Quality function deployment for the good of soccer European Journal of Operational Research 137 2002 642 656 (Pubitemid 34086573)
60. X.X. Shen, M. Xie, and K.C. Tan Listening to the future voice of customer using fuzzy trend analysis in QFD Quality Engineering 13 2001 419 425 (Pubitemid 32698196)
61. Raharjo, H.; Brombacher, A.C.; Goh, T.N.; Bergman, B.; 2009. On integrating Kanos model dynamics into QFD for multiple product design. Quality and Reliability Engineering International 10.1002/qre.1065.
62. H. Raharjo, A.C. Brombacher, and M. Xie Dealing with subjectivity in early product design phase: a systematic approach to exploit quality function deployment potentials Computer & Industrial Engineering 55 2008 253 278
63. H. Raharjo, M. Xie, and A.C. Brombacher Prioritizing quality characteristic in dynamic quality function deployment International Journal Production Research 44 2006 5005 5018 (Pubitemid 44627507)
64. R. Ramanathan, and Y.F. Jiang Incorporating cost and environmental factors in quality function deployment using data envelopment analysis Omega 37 2009 711 723
65. Y. Reich, and E. Levy Managing product design quality under resource constraints International Journal of Production Research 42 2004 2555 2572
66. Y. Reich, and A. Paz Managing product quality, risk, and resources through resource quality function deployment Journal of Engineering Design 19 2008 249 267
67. T.L. Saaty The analytic hierarchy process: planning, priority setting, resource allocation 1988 RWS Publications Pittsburgh, PA
68. G. Büyüközkan, T. Ertay, C. Kahraman, and D. Ruan Determining the importance weights for the design requirements in the house of quality using the fuzzy analytic network approach International Journal of Intelligent Systems 19 2004 443 461
69. K.C. Tan, and V. Raghavan Incorporating concepts of business priority into quality function deployment International Journal of Innovative Management 8 2004 21 35
70. K.C. Tan, and X.X. Shen Integrating Kanos model in the planning matrix of quality function deployment Total Quality Management 11 2000 1141 1151
71. J.F. Tang, R.Y.K. Fung, D. Xu, and D.W. Wang A new approach to quality function deployment with financial consideration Computer & Operational Research 29 11 2002 1447 1463 (Pubitemid 34573190)
72. J. Wang Fuzzy outranking approach to prioritize design requirements in quality function deployment International Journal Production Research 37 1999 899 916
73. G.S. Wasserman On how to prioritize design requirements during the QFD planning process IIE Transactions 25 1993 59 65
74. B.K. Wong, and V.S. Lai A survey of the application of fuzzy set theory in production and operations management: 19982009 International Journal of Production Economics 129 1 2011 157 168
75. H.H. Wu Applying grey model to prioritize technical measures in quality function deployment International Journal of Advanced Manufacturing Technology 29 2006 1278 1283
76. M. Xie, T.N. Goh, and H. Wang A study of the sensitivity of customer voice in QFD analysis. International Journal of Industrial Engineering 5 4 1998 301 307
77. M. Xie, K.C. Tan, and T.N. Goh Advanced QFD Applications 2003 ASQ Quality Press Milwaukee, Wisconsin
78. Z.S. Xu Uncertain Multiple Attribute Decision Making: Methods and Applications 2004 Tsinghua University Press Beijing
79. H. Yamashina, T. Ito, and H. Kawada Innovative product development process by integrating QFD and TRIZ International Journal Production Research 40 2002 1031 1050 (Pubitemid 34593785)
80. L.Y. Zhai, L.P. Khoo, and Z.W. Zhong Integrating rough numbers with interval arithmetic: a novel approach to QFD analysis HKIE Transactions 14 2007 74 81 (Pubitemid 351280828)
81. L.Y. Zhai, L.P. Khoo, and Z.W. Zhong A rough set enhanced fuzzy approach to quality function deployment International Journal of advance manufacturing Technology 37 2008 613 624
82. L.Y. Zhai, L.P. Khoo, and Z.W. Zhong A rough set based approach to the management of imprecise design information in product development Advanced Engineering Informatics 23 2 2009 222 228
83. L.Y. Zhai, L.P. Khoo, and Z.W. Zhong Towards a QFD-based expert system: a novel extension to fuzzy QFD methodology using rough set theory Expert Systems with Applications 37 12 2010 8888 8896