Ranking of customer requirements in a competitive environment

Computers and Industrial Engineering

Volumn 54, Issue 2, 2008, Pages 202-214

  Lai, Xin ^b   Xie, Min ^a   Tan, Kay Chuan ^a   Yang, Bo ^b  

^a NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

^b UNIVERSITY OF ELECTRONIC SCIENCE AND TECHNOLOGY OF CHINA   (China)

Author keywords

Competitive environment; Customer requirement; Mathematical programming; Quality function deployment

Indexed keywords

COMPETITIVE INTELLIGENCE; CUSTOMER SATISFACTION; FUZZY SETS; MATHEMATICAL PROGRAMMING; NUMERICAL METHODS; PRODUCT DESIGN;

COMPETITIVE ENVIRONMENT; CUSTOMER REQUIREMENTS; QUALITY FUNCTION DEPLOYMENT (QFD);

REQUIREMENTS ENGINEERING;

EID: 36749050269     PISSN: 03608352     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.cie.2007.06.042     Document Type: Article

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