Fuzzy linear programming models for NPD using a four-phase QFD activity process based on the means-end chain concept

European Journal of Operational Research

Volumn 201, Issue 2, 2010, Pages 619-632

  Chen, Liang Hsuan ^a   Ko, Wen Chang ^a,b  

^a NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

^b KUN SHAN UNIVERSITY   (Taiwan)

Author keywords

Fuzzy linear programming; Fuzzy sets; Means end Chain (MEC); Quality function deployment (QFD); Risk analysis

Indexed keywords

DECISION PROBLEMS; DESIGN REQUIREMENTS; FOUR-PHASE; FUZZY APPROACH; FUZZY LINEAR PROGRAMMING; FUZZY LINEAR PROGRAMMING MODELS; MEANS-END CHAIN (MEC); NEW PRODUCT DEVELOPMENT; NUMERICAL EXAMPLE; PROCESS PARAMETERS; PRODUCT DEVELOPMENT PROCESS; PRODUCTION REQUIREMENTS;

COMPUTER SOFTWARE SELECTION AND EVALUATION; DYNAMIC PROGRAMMING; FUZZY SETS; LINEAR PROGRAMMING; LINEARIZATION; OPTIMIZATION; PRODUCT DEVELOPMENT; PROJECT MANAGEMENT; QUALITY CONTROL; QUALITY FUNCTION DEPLOYMENT; RISK ASSESSMENT; SAFETY FACTOR; SALES;

RISK ANALYSIS;

EID: 70349290643     PISSN: 03772217     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ejor.2009.03.010     Document Type: Article

References (29)

1. Almannai B., Greenough R., and Kay J. A decision support tool based on QFD and FMEA for the selection of manufacturing automation technologies. Robotics and Computer Integrated Manufacturing 24 (2008) 501-507
2. Al-Mashari M., Zairi M., and Ginn D. Key enablers for the effective implementation of QFD: A critical analysis. Industrial Management and Data Systems 105 9 (2005) 1245-1260
3. Bondia J., and Picó J. Analysis of linear systems with fuzzy parametric uncertainty. Fuzzy Sets and Systems 135 (2003) 81-121
4. Chan L.K., and Wu M.L. Quality function deployment: A literature review. European Journal of Operational Research 143 (2002) 463-497
5. Chan L.K., and Wu M.L. A systematic approach to quality function deployment with a full illustrative example. Omega - The International Journal of Management Science 33 2 (2005) 119-139
6. Chen L.H., and Ko W.C. A fuzzy nonlinear model for quality function deployment considering Kano's concept. Mathematical and Computer Modeling 48 (2008) 581-593
7. Chen L.H., and Weng M.C. A fuzzy model for exploiting quality function deployment. Mathematical and Computer Modeling 38 (2003) 559-570
8. Chen L.H., and Weng M.C. An evaluation approach to engineering design in QFD processes using fuzzy goal programming models. European Journal of Operational Research 172 (2006) 230-248
9. 2-BGA packages. Finite Elements in Analysis and Design 38 (2002) 1165-1178
10. Chen Y., Fung R.Y.K., and Tang J. Rating technical attributes in fuzzy QFD by integrating fuzzy weight average method and fuzzy expected value operator. European Journal of Operational Research 174 (2006) 1553-1566
11. Cristiano J.J., White III C.C., and Liker J.K. Application of multiattribute decision analysis to quality function deployment for target setting. IEEE Transactions on Man, and Cybernetics - Part C: Applications and Reviews 31 3 (2001) 366-382
12. Cristiano J J.J., Liker J J.K., and White III C.C. Key factors in the successful application of quality function deployment (QFD). IEEE Transactions on Engineering Management 48 1 (2001) 81-95
13. Guimarães A.C.F., and Lapa C.M.F. Fuzzy FMEA applied to PWR chemical and volume control system. Progress in Nuclear Energy 44 3 (2004) 191-213
14. Gutman J. A means-end chain model based on consumer categorization processes. Journal of Marketing 46 1 (1982) 60-72
15. Kahraman C., Ertay T., and Büyüközkan G. A fuzzy optimization model for QFD planning process using analytic network approach. European Journal of Operational Research 171 (2006) 390-411
16. Klir, G., Yuan, B., 2003. Fuzzy sets and fuzzy logic: Theory and application. 3rd ed. Pearson Education, Taiwan.
17. Kwong C.K., and Bai H. Determining the importance weights for the customer requirements in QFD using a fuzzy AHP with an extent analysis approach. IIE Transactions 35 (2003) 619-626
18. Kwong C.K., Chen Y., Bai H., and Chan D.S.K. A methodology of determining aggregated importance of engineering characteristics in QFD. Computers and Industrial Engineering 53 (2007) 667-679
19. Lager T. The industrial usability of quality function deployment: A literature review and synthesis on a meta-level. R&D Management 35 4 (2005) 409-426
20. Myint S. A framework of an intelligent quality function deployment (IQFD) for discrete assembly environment. Computers and Industrial Engineering 45 (2003) 269-283
21. Pillay A., and Wang J. Modified failure mode and effects analysis using approximate reasoning. Reliability Engineering and System Safety 79 (2003) 69-85
22. Sharma R.K., Kumar D., and Kumar P. Systematic failure mode effect analysis (FMEA) using fuzzy linguistic modeling. The International Journal of Quality and Reliability Management 22 9 (2005) 986-1004
23. Stamatis D.H. Failure Mode and Effect Analysis - FMEA from Theory to Execution (1995), ASQC Press, New York
24. Tan C.M. Customer-focused build-in reliability: A case study. The International Journal of Quality and Reliability Management 20 2/3 (2003) 378-397
25. Wasserman G.S. On how to prioritize design requirements during the QFD planning process. IIE Transactions 25 3 (1993) 59-65
26. Wu H.C. Linear regression analysis for fuzzy input and output data using the extension principle. Computers and Mathematics with Applications 45 (2003) 1849-1859
27. Xu Z.S., and Da Q.L. An overview of operators for aggregating information. International Journal of Intelligent Systems 18 (2003) 953-969
28. Zadeh L.A. Fuzzy set as a basis for a theory of possibility. Fuzzy Sets and Systems 1 (1978) 3-28
29. Zimmermann H.J. Fuzzy Set Theory and its Applications. 2nd ed. (1991), Kluwer-Nijhoffg, Boston