Quality function deployment implementation based on Fuzzy Kano model: An application in PLM system

Computers and Industrial Engineering

Volumn 55, Issue 1, 2008, Pages 48-63

  Lee, Yu Cheng ^a   Sheu, Liang Chyau ^a   Tsou, Yuan Gan ^a  

^a CHUNG HUA UNIVERSITY   (Taiwan)

Author keywords

Fuzzy mode; Kano model; Product lifecycle management; Quality function deployment

Indexed keywords

ARCHITECTURAL DESIGN; COMPUTER NETWORKS; CUSTOMER SATISFACTION; FUNCTIONS; FUZZY LOGIC; INFORMATION MANAGEMENT; INFORMATION SYSTEMS; PRODUCT DESIGN; QUALITY CONTROL; QUALITY FUNCTION DEPLOYMENT; QUALITY MANAGEMENT; SALES; TECHNOLOGY;

CUSTOMER DEMANDS; CUSTOMER NEEDS; CUSTOMER REQUIREMENTS; EFFECTIVE COMMUNICATIONS; ELSEVIER (CO); FUZZY MODE; INNOVATIVE PROCESSES; KANO MODEL; NEW PRODUCTS; PRODUCT LIFE-CYCLE MANAGEMENT (PLM); PRODUCT LIFECYCLE MANAGEMENT (PLM) SYSTEMS; QUALITY FUNCTION; QUALITY FUNCTION DEPLOYMENT (QFD); STRATEGIC BUSINESS;

MARKETING;

EID: 44649125382     PISSN: 03608352     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.cie.2007.11.014     Document Type: Article

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