Rating the importance of customer needs in quality function deployment by fuzzy and entropy methods

International Journal of Production Research

Volumn 37, Issue 11, 1999, Pages 2499-2518

  Chan, L K ^a   Kao, H P ^b   Ng, A ^a   Wu, M L ^a,c  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

^b INSTITUTE OF INDUSTRIAL MANAGEMENT   (Taiwan)

^c Currently on leave from the National Research Center for Science and Technology for Development   (China)

Author keywords

[No Author keywords available]

Indexed keywords

COMPETITION; DECISION MAKING; FUZZY SETS; INFORMATION THEORY; PRODUCT DESIGN; PRODUCT DEVELOPMENT; PRODUCTION ENGINEERING;

COMPETITIVE PRIORITY RATINGS; CUSTOMER NEEDS; ENTROPY METHODS; MULTIPLE CRITERIA DECISION MAKING;

QUALITY FUNCTION DEPLOYMENT;

EID: 0032662402     PISSN: 00207543     EISSN: 1366588X     Source Type: Journal    
DOI: 10.1080/002075499190635     Document Type: Article

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