Integration of quality function deployment and process management in the semiconductor industry

International Journal of Production Research

Volumn 47, Issue 6, 2009, Pages 1469-1484

  Chen, Chee Cheng ^a  

^a NATIONAL PINGTUNG UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Taiwan)

Author keywords

Customer satisfaction; Process management; QFD; Quality function deployment; Semiconductor industry; Voice of customer

Indexed keywords

ELECTRIC CONDUCTIVITY; INDUSTRIAL MANAGEMENT; PROBABILITY DENSITY FUNCTION; PROCESS ENGINEERING; PRODUCT DESIGN; QUALITY CONTROL; QUALITY FUNCTION DEPLOYMENT; SALES; SEMICONDUCTOR DEVICE MANUFACTURE; SEMICONDUCTOR MATERIALS; WORK SIMPLIFICATION;

COMPANY GOALS; CUSTOMER REQUIREMENTS; CUSTOMERS' REQUIREMENTS; FAILURE COSTS; INTEGRATED MODELS; INTEGRATED PRODUCT AND PROCESS DEVELOPMENTS; MANAGEMENT TECHNIQUES; PROCESS IMPROVEMENTS; PROCESS MANAGEMENT; PROCESS MANAGEMENTS; QFD; SEMICONDUCTOR INDUSTRIES; SEMICONDUCTOR INDUSTRY; SIX SIGMAS; VOICE OF CUSTOMER;

CUSTOMER SATISFACTION;

EID: 57049168718     PISSN: 00207543     EISSN: 1366588X     Source Type: Journal    
DOI: 10.1080/00207540701549616     Document Type: Article

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