메뉴 건너뛰기




Volumn 29, Issue 3, 2009, Pages 207-225

Sales buy-in of marketing strategies: Exploration of its nuances, antecedents, and contextual conditions

Author keywords

[No Author keywords available]

Indexed keywords


EID: 68349113958     PISSN: 08853134     EISSN: None     Source Type: Journal    
DOI: 10.2753/PSS0885-3134290301     Document Type: Article
Times cited : (44)

References (76)
  • 1
    • 68349113453 scopus 로고    scopus 로고
    • Bridging the Divide: Process, Technology, and the Marketing/Sales Interface
    • Aberdeen Group (, Marketing View Point, 15, 10 October 4
    • Aberdeen Group (2002), "Bridging the Divide: Process, Technology, and the Marketing/Sales Interface," Marketing View Point, 15, 10 (October 4), 1-12.
    • (2002) , pp. 1-12
  • 2
    • 85135327052 scopus 로고    scopus 로고
    • Internal Marketing Issues and Challenges
    • q
    • Ahmed, Pervaiz K., and Mohammed Rafi q (2003), "Internal Marketing Issues and Challenges," European Journal of Marketing, 37 (9), 1177-1186.
    • (2003) European Journal of Marketing , vol.37 , Issue.9 , pp. 1177-1186
    • Ahmed, P.K.1    Rafi, M.2
  • 3
    • 33644595202 scopus 로고    scopus 로고
    • Gaffers, Gofers, and Grips: Role-Based Coordination in Temporary Organizations
    • Bechky, Beth A. (2006), "Gaffers, Gofers, and Grips: Role-Based Coordination in Temporary Organizations," Organization Science, 17 (1), 3-21.
    • (2006) Organization Science , vol.17 , Issue.1 , pp. 3-21
    • Bechky, B.A.1
  • 4
    • 0036004603 scopus 로고    scopus 로고
    • Managing Business-to-Business Customer Relationships Following Key Contact Employee Turnover in a Vendor Firm
    • Bendapudi, Neeli, and Robert P. Leone (2002), "Managing Business-to-Business Customer Relationships Following Key Contact Employee Turnover in a Vendor Firm," Journal of Marketing, 66 (4), 83-101.
    • (2002) Journal of Marketing , vol.66 , Issue.4 , pp. 83-101
    • Bendapudi, N.1    Leone, R.P.2
  • 5
    • 0002183869 scopus 로고
    • The Employee as a Customer
    • Berry, Leonard L. (1981), "The Employee as a Customer," Journal of Retail Banking, 3 (3), 33-40.
    • (1981) Journal of Retail Banking , vol.3 , Issue.3 , pp. 33-40
    • Berry, L.L.1
  • 6
    • 33748806834 scopus 로고    scopus 로고
    • Cultural Frames That Drive Sales and Marketing Apart: An Exploratory Study
    • Beverland, Michael, Marion Steel, and G. Peter Dapiran (2006), "Cultural Frames That Drive Sales and Marketing Apart: An Exploratory Study," Journal of Business & Industrial Marketing, 21 (6), 386-394.
    • (2006) Journal of Business & Industrial Marketing , vol.21 , Issue.6 , pp. 386-394
    • Beverland, M.1    Steel, M.2    Peter Dapiran, G.3
  • 7
    • 0642350085 scopus 로고
    • Bridging the Gap Between Marketing and Sales
    • March
    • Carpenter, Philip (1992), "Bridging the Gap Between Marketing and Sales," Sales and Marketing Management, 144 (March), 29-31.
    • (1992) Sales and Marketing Management , vol.144 , pp. 29-31
    • Carpenter, P.1
  • 8
    • 0010112191 scopus 로고
    • Coordinating Sales and Marketing in Consumer Goods Firm
    • Cespedes, Frank V. (1993), "Coordinating Sales and Marketing in Consumer Goods Firm," Journal of Consumer Marketing, 10 (2), 37-55.
    • (1993) Journal of Consumer Marketing , vol.10 , Issue.2 , pp. 37-55
    • Cespedes, F.V.1
  • 9
    • 0002525515 scopus 로고    scopus 로고
    • Beyond Teamwork: How the Wise Can Synchronize
    • Spring
    • - (1996), "Beyond Teamwork: How the Wise Can Synchronize," Marketing Management, 5 (Spring), 24-37.
    • (1996) Marketing Management , vol.5 , pp. 24-37
    • Cespedes, F.V.1
  • 11
    • 12744255450 scopus 로고    scopus 로고
    • Identity Ambiguity and Change in the Wake of a Corporate Spin-Off
    • Corley, Kevin G., and Dennis A. Gioia (2004), "Identity Ambiguity and Change in the Wake of a Corporate Spin-Off," Administrative Science Quarterly, 49 (2), 173-208.
    • (2004) Administrative Science Quarterly , vol.49 , Issue.2 , pp. 173-208
    • Corley, K.G.1    Gioia, D.A.2
  • 13
    • 4344622259 scopus 로고    scopus 로고
    • More Than an Answer: Information Relationships for Actionable Knowledge
    • Cross, Rob, and Lee Sproull (2004), "More Than an Answer: Information Relationships for Actionable Knowledge," Organization Science, 15 (4), 446-462.
    • (2004) Organization Science , vol.15 , Issue.4 , pp. 446-462
    • Cross, R.1    Sproull, L.2
  • 14
    • 33748776576 scopus 로고    scopus 로고
    • A Study of Relationship Effectiveness Between Marketing and Sales Managers in Business Markets
    • Dawes, Philip L., and Graham R. Massey (2006), "A Study of Relationship Effectiveness Between Marketing and Sales Managers in Business Markets," Journal of Business & Industrial Marketing, 21 (6), 346-360.
    • (2006) Journal of Business & Industrial Marketing , vol.21 , Issue.6 , pp. 346-360
    • Dawes, P.L.1    Massey, G.R.2
  • 15
    • 0040984002 scopus 로고
    • The Capabilities of Market-Driven Organizations
    • Day, George S. (1994), "The Capabilities of Market-Driven Organizations," Journal of Marketing, 58 (10), 37-52.
    • (1994) Journal of Marketing , vol.58 , Issue.10 , pp. 37-52
    • Day, G.S.1
  • 16
    • 68349118841 scopus 로고    scopus 로고
    • Deshpande, Rohit (1983), 'Paradigms Lost': On Theory and Method in Research in Marketing, Journal of Marketing, 47 (Fall), 101-110.
    • Deshpande, Rohit (1983), "'Paradigms Lost': On Theory and Method in Research in Marketing," Journal of Marketing, 47 (Fall), 101-110.
  • 17
    • 85009561650 scopus 로고    scopus 로고
    • The Sales-Marketing Interface in Consumer Packaged-Goods Companies: A Conceptual Framework
    • Spring
    • Dewsnap, Belinda, and David Jobber (2000), "The Sales-Marketing Interface in Consumer Packaged-Goods Companies: A Conceptual Framework," Journal of Personal Selling & Sales Management, 20, 2 (Spring), 109-119.
    • (2000) Journal of Personal Selling & Sales Management , vol.20 , Issue.2 , pp. 109-119
    • Dewsnap, B.1    Jobber, D.2
  • 18
    • 26844561114 scopus 로고    scopus 로고
    • A Social Psychological Model of Relations Between Marketing and Sales
    • -, and - (2002), "A Social Psychological Model of Relations Between Marketing and Sales," European Journal of Marketing, 36 (7-8), 874-894.
    • (2002) European Journal of Marketing , vol.36 , Issue.7-8 , pp. 874-894
    • Dewsnap, B.1    Jobber, D.2
  • 19
    • 33645922648 scopus 로고    scopus 로고
    • Get Marketing, Sales on Same Wavelength,
    • September 16
    • Donath, Bob (1999), "Get Marketing, Sales on Same Wavelength," Marketing News (September 16), 16.
    • (1999) Marketing News , pp. 16
    • Donath, B.1
  • 21
    • 0036811331 scopus 로고    scopus 로고
    • Exploring the Phenomenon of Customers' Desired Value Change in a Business-to-Business Context
    • Flint, Daniel J., Robert B. Woodruff, and Sarah F. Gardial (2002), "Exploring the Phenomenon of Customers' Desired Value Change in a Business-to-Business Context," Journal of Marketing, 66 (10), 102-117.
    • (2002) Journal of Marketing , vol.66 , Issue.10 , pp. 102-117
    • Flint, D.J.1    Woodruff, R.B.2    Gardial, S.F.3
  • 22
    • 84986078592 scopus 로고    scopus 로고
    • INTSERVQUAL - An Internal Adaptation of the GAP Model in a Large Service Organization
    • Frost, Frederick A., and Mukesh Kumar (2000), "INTSERVQUAL - An Internal Adaptation of the GAP Model in a Large Service Organization," Journal of Services Marketing, 14 (415), 358-376.
    • (2000) Journal of Services Marketing , vol.14 , Issue.415 , pp. 358-376
    • Frost, F.A.1    Kumar, M.2
  • 24
    • 33344476377 scopus 로고    scopus 로고
    • Internal-Market Orientation and Its Measurement
    • Gounaris, Spiros P. (2006), "Internal-Market Orientation and Its Measurement," Journal of Business Research, 59 (4), 432-448.
    • (2006) Journal of Business Research , vol.59 , Issue.4 , pp. 432-448
    • Gounaris, S.P.1
  • 25
    • 0003820968 scopus 로고
    • Strategic Management and Marketing in the Service Sector,
    • Report no. 83-104, Marketing Science Institute, Cambridge, MA
    • Gronroos, Christian (1983), "Strategic Management and Marketing in the Service Sector," Report no. 83-104, Marketing Science Institute, Cambridge, MA.
    • (1983)
    • Gronroos, C.1
  • 26
    • 33846275379 scopus 로고    scopus 로고
    • The Joint Contribution of Marketing and Sales to the Creation of Superior Customer Value
    • Guenzi, Paolo, and Gabriele Troilo (2007), "The Joint Contribution of Marketing and Sales to the Creation of Superior Customer Value," Journal of Business Research, 60 (2), 98-107.
    • (2007) Journal of Business Research , vol.60 , Issue.2 , pp. 98-107
    • Guenzi, P.1    Troilo, G.2
  • 28
    • 34548342931 scopus 로고    scopus 로고
    • The Thought Worlds of Marketing and Sales: Which Differences Make a Difference?
    • July
    • Homburg, Christian, and Ove Jensen (2007), "The Thought Worlds of Marketing and Sales: Which Differences Make a Difference?" Journal of Marketing, 71 (July), 124-142.
    • (2007) Journal of Marketing , vol.71 , pp. 124-142
    • Homburg, C.1    Jensen, O.2
  • 29
    • 85127392488 scopus 로고    scopus 로고
    • -, and Christian Pfl esser (2000), A Multiple-Layer Model of Market-Oriented Organizational Culture: Measurement Issues and Performance Outcomes, Journal of Marketing Research, 37 (4), 449-462.
    • -, and Christian Pfl esser (2000), "A Multiple-Layer Model of Market-Oriented Organizational Culture: Measurement Issues and Performance Outcomes," Journal of Marketing Research, 37 (4), 449-462.
  • 31
    • 0032378801 scopus 로고    scopus 로고
    • Customer Service Behavior in Retail Settings: A Study of the Effect of Service Provider Personality
    • Hurley, Robert F. (1998), "Customer Service Behavior in Retail Settings: A Study of the Effect of Service Provider Personality," Academy of Marketing Science Journal, 26 (2), 115-127.
    • (1998) Academy of Marketing Science Journal , vol.26 , Issue.2 , pp. 115-127
    • Hurley, R.F.1
  • 32
    • 33745202447 scopus 로고    scopus 로고
    • Future Themes in Sales and Sales Management: Complexity, Collaboration, and Accountability
    • Fall
    • Ingram, Thomas N. (2004), "Future Themes in Sales and Sales Management: Complexity, Collaboration, and Accountability," Journal of Marketing Theory & Practice, 12 (Fall), 18-28.
    • (2004) Journal of Marketing Theory & Practice , vol.12 , pp. 18-28
    • Ingram, T.N.1
  • 33
    • 17544382057 scopus 로고    scopus 로고
    • Market Orientation: A Meta-Analytic Review and Assessment of Its Antecedents and Impact on Performance
    • Kirca, Ahmet H., Satish Jayachandran, and William O. Bearden (2005), "Market Orientation: A Meta-Analytic Review and Assessment of Its Antecedents and Impact on Performance," Journal of Marketing, 69 (2), 24-41.
    • (2005) Journal of Marketing , vol.69 , Issue.2 , pp. 24-41
    • Kirca, A.H.1    Jayachandran, S.2    Bearden, W.O.3
  • 34
    • 0003048219 scopus 로고
    • Market Orientation: The Construct, Research Propositions, and Managerial Implications
    • Kohli, Ajay K., and Bernard J. Jaworski (1990), "Market Orientation: The Construct, Research Propositions, and Managerial Implications," Journal of Marketing, 54 (4), 1-18.
    • (1990) Journal of Marketing , vol.54 , Issue.4 , pp. 1-18
    • Kohli, A.K.1    Jaworski, B.J.2
  • 35
    • 33746038557 scopus 로고    scopus 로고
    • Ending the War Between Sales and Marketing
    • Kotler, Philip, Neil Rackham, and Suj Krishnaswamy (2006), "Ending the War Between Sales and Marketing," Harvard Business Review, 84 (718), 68-78.
    • (2006) Harvard Business Review , vol.84 , Issue.718 , pp. 68-78
    • Kotler, P.1    Rackham, N.2    Krishnaswamy, S.3
  • 36
    • 34547110122 scopus 로고    scopus 로고
    • Does Collaboration Between Sales and Marketing Affect Business Performance?
    • Summer
    • LeMeuneir-FitzHugh, Ken, and Nigel Piercy (2007), "Does Collaboration Between Sales and Marketing Affect Business Performance?" Journal of Personal Selling & Sales Management, 27, 3 (Summer), 207-220.
    • (2007) Journal of Personal Selling & Sales Management , vol.27 , Issue.3 , pp. 207-220
    • FitzHugh, L.1    Ken2    Piercy, N.3
  • 38
    • 1242283752 scopus 로고    scopus 로고
    • Internal Market Orientation: Construct and Consequences
    • Lings, Ian N. (2004), "Internal Market Orientation: Construct and Consequences," Journal of Business Research, 57 (4), 405-413.
    • (2004) Journal of Business Research , vol.57 , Issue.4 , pp. 405-413
    • Lings, I.N.1
  • 39
  • 40
    • 68349120046 scopus 로고    scopus 로고
    • Marketers Are From Mars, Salespeople Are From Venus
    • Lorge, Sarah (1999), "Marketers Are From Mars, Salespeople Are From Venus," Sales and Marketing Management, 151 (4), 26-33.
    • (1999) Sales and Marketing Management , vol.151 , Issue.4 , pp. 26-33
    • Lorge, S.1
  • 41
    • 0030517782 scopus 로고    scopus 로고
    • Market Intelligence Dissemination Across Functional Boundaries
    • Maltz, Elliot, and Ajay K. Kohli (1996), "Market Intelligence Dissemination Across Functional Boundaries," Journal of Marketing Research, 33 (2), 47-61.
    • (1996) Journal of Marketing Research , vol.33 , Issue.2 , pp. 47-61
    • Maltz, E.1    Kohli, A.K.2
  • 42
    • 34548524643 scopus 로고    scopus 로고
    • Personal Characteristics, Trust, Confl ict, and Effectiveness in Marketing/Sales Working Relationships
    • Massey, Graham R., and Philip L. Dawes (2007), "Personal Characteristics, Trust, Confl ict, and Effectiveness in Marketing/Sales Working Relationships," European Journal of Marketing, 41 (9-10), 1117-1145.
    • (2007) European Journal of Marketing , vol.41 , Issue.9-10 , pp. 1117-1145
    • Massey, G.R.1    Dawes, P.L.2
  • 43
    • 33748764409 scopus 로고    scopus 로고
    • Marketing and Sales: Optimization of a Neglected Relationship
    • Matthyssens, Paul, and Wesley J. Johnston (2006), "Marketing and Sales: Optimization of a Neglected Relationship," Journal of Business & Industrial Marketing, 21 (6), 338-345.
    • (2006) Journal of Business & Industrial Marketing , vol.21 , Issue.6 , pp. 338-345
    • Matthyssens, P.1    Johnston, W.J.2
  • 46
    • 0001795127 scopus 로고    scopus 로고
    • Marketing's Interfunctional Interfaces: The MSI Workshop of Management of Corporate Fault Zones
    • Montgomery, David, and Frederick E. Webster, Jr. (1997), "Marketing's Interfunctional Interfaces: The MSI Workshop of Management of Corporate Fault Zones," Journal of Market Focused Management, 2 (1), 7-26.
    • (1997) Journal of Market Focused Management , vol.2 , Issue.1 , pp. 7-26
    • Montgomery, D.1    Webster Jr., F.E.2
  • 47
    • 0002954788 scopus 로고
    • The Effect of a Market Orientation on Business Profi tability
    • Narver, John C., and Stanley F. Slater (1990), "The Effect of a Market Orientation on Business Profi tability," Journal of Marketing, 54 (4), 20-35.
    • (1990) Journal of Marketing , vol.54 , Issue.4 , pp. 20-35
    • Narver, J.C.1    Slater, S.F.2
  • 48
    • 33344476577 scopus 로고    scopus 로고
    • Identifying the Determinants of Internal Marketing Orientation
    • Naudé, Pete, Janine Desai, and John Murphy (2003), "Identifying the Determinants of Internal Marketing Orientation," European Journal of Marketing, 37 (9), 1205-1220.
    • (2003) European Journal of Marketing , vol.37 , Issue.9 , pp. 1205-1220
    • Naudé, P.1    Desai, J.2    Murphy, J.3
  • 49
    • 0033406935 scopus 로고    scopus 로고
    • Implementing Marketing Strategies: Developing and Testing a Managerial Theory
    • Noble, Charles H., and Michael P. Mokwa (1999), "Implementing Marketing Strategies: Developing and Testing a Managerial Theory," Journal of Marketing, 63 (4), 57-73.
    • (1999) Journal of Marketing , vol.63 , Issue.4 , pp. 57-73
    • Noble, C.H.1    Mokwa, M.P.2
  • 50
    • 33748758996 scopus 로고    scopus 로고
    • The Three Key Linkages: Improving the Connections Between Marketing and Sales
    • Oliva, Ralph A. (2006), "The Three Key Linkages: Improving the Connections Between Marketing and Sales," Journal of Business & Industrial Marketing, 21 (6), 395-398.
    • (2006) Journal of Business & Industrial Marketing , vol.21 , Issue.6 , pp. 395-398
    • Oliva, R.A.1
  • 51
    • 12144263198 scopus 로고    scopus 로고
    • Olson, Eric M., Stanley F. Slater, and G. Tomas M. Hult (2005a), The Importance of Structure and Process to Strategy Implementation, Business Horizons, 48 (1), 47-54.
    • Olson, Eric M., Stanley F. Slater, and G. Tomas M. Hult (2005a), "The Importance of Structure and Process to Strategy Implementation," Business Horizons, 48 (1), 47-54.
  • 52
    • 22544457631 scopus 로고    scopus 로고
    • The Performance Implications of Fit Among Business Strategy, Marketing Organization Structure, and Strategic Behavior
    • -, -, and - (2005b), "The Performance Implications of Fit Among Business Strategy, Marketing Organization Structure, and Strategic Behavior," Journal of Marketing, 69 (3), 49-65.
    • (2005) Journal of Marketing , vol.69 , Issue.3 , pp. 49-65
    • Oliva, R.A.1
  • 53
    • 84986097801 scopus 로고    scopus 로고
    • Brand Managers' Interfaces in Different Consumer Goods Industries
    • Panigyrakis, George C., and Cleopatra A. Veloutsou (1999), "Brand Managers' Interfaces in Different Consumer Goods Industries," Journal of Product and Brand Management, 8 (1), 19-37.
    • (1999) Journal of Product and Brand Management , vol.8 , Issue.1 , pp. 19-37
    • Panigyrakis, G.C.1    Veloutsou, C.A.2
  • 54
    • 34547135553 scopus 로고    scopus 로고
    • The Strategic Sales Organization
    • Spring
    • Piercy, Nigel F. (2006), "The Strategic Sales Organization," Marketing Review, 6 (Spring), 3-28.
    • (2006) Marketing Review , vol.6 , pp. 3-28
    • Piercy, N.F.1
  • 55
    • 21244495750 scopus 로고    scopus 로고
    • Transformation of the Traditional Salesforce: Imperatives for Intelligence, Interface and Integration
    • -, and Nikala Lane (2003), "Transformation of the Traditional Salesforce: Imperatives for Intelligence, Interface and Integration," Journal of Marketing Management, 19 (7), 563-582.
    • (2003) Journal of Marketing Management , vol.19 , Issue.7 , pp. 563-582
    • Piercy, N.F.1    Lane, N.2
  • 56
    • 0002875421 scopus 로고
    • Internal Marketing - The Missing Half of the Marketing Programme
    • -, and Neil Morgan (1995), "Internal Marketing - The Missing Half of the Marketing Programme," Long Range Planning, 24 (2), 82-93.
    • (1995) Long Range Planning , vol.24 , Issue.2 , pp. 82-93
    • Piercy, N.F.1    Lane, N.2    Morgan, N.3
  • 58
    • 0039998519 scopus 로고    scopus 로고
    • Rafi q, Mohammed, and Pervaiz K. Ahmed (1993), The Scope of Internal Marketing: Defi ning the Boundary Between Marketing and Human Resource Management, Journal of Marketing Management, 9 (7), 219-232.
    • Rafi q, Mohammed, and Pervaiz K. Ahmed (1993), "The Scope of Internal Marketing: Defi ning the Boundary Between Marketing and Human Resource Management," Journal of Marketing Management, 9 (7), 219-232.
  • 59
    • 84986132564 scopus 로고    scopus 로고
    • Advances in the Internal Marketing Concept: Defi nition, Synthesis and Extension
    • -, and - (2000), "Advances in the Internal Marketing Concept: Defi nition, Synthesis and Extension," Journal of Services Marketing, 14 (617), 449-462.
    • (2000) Journal of Services Marketing , vol.14 , Issue.617 , pp. 449-462
    • Rackham, N.1    DeVincentis, J.2
  • 61
    • 25444497250 scopus 로고    scopus 로고
    • Rouziès, Dominique, Erin Anderson, Ajay K. Kohli, Ronald E. Michaels, Barton A. Weitz, and Andris A. Zoltners (2005), Sales and Marketing Integration: A Proposed Framework, Journal of Personal Selling & Sales Management, 25, 2 (Spring), 113-122.
    • Rouziès, Dominique, Erin Anderson, Ajay K. Kohli, Ronald E. Michaels, Barton A. Weitz, and Andris A. Zoltners (2005), "Sales and Marketing Integration: A Proposed Framework," Journal of Personal Selling & Sales Management, 25, 2 (Spring), 113-122.
  • 62
    • 0001107430 scopus 로고
    • Marketing's Interaction with Other Functional Units: A Conceptual Framework and Empirical Evidence
    • Ruekert, Robert W., and Orville C. Walker, Jr. (1987), "Marketing's Interaction with Other Functional Units: A Conceptual Framework and Empirical Evidence," Journal of Marketing, 51 (1), 1-19.
    • (1987) Journal of Marketing , vol.51 , Issue.1 , pp. 1-19
    • Ruekert, R.W.1    Walker Jr., O.C.2
  • 63
    • 21344476404 scopus 로고
    • Reliability Measures for Qualitative Data: Theory and Implications
    • Rust, Roland T., and Bruce Cooil (1994), "Reliability Measures for Qualitative Data: Theory and Implications," Journal of Marketing Research, 31 (1), 1-14.
    • (1994) Journal of Marketing Research , vol.31 , Issue.1 , pp. 1-14
    • Rust, R.T.1    Cooil, B.2
  • 64
    • 0017129379 scopus 로고
    • Selling Jobs in the Service Sector
    • Sasser, W. Earl, and Stephen P. Arbeit (1976), "Selling Jobs in the Service Sector," Business Horizons, 19 (6), 61-65.
    • (1976) Business Horizons , vol.19 , Issue.6 , pp. 61-65
    • Sasser, W.E.1    Arbeit, S.P.2
  • 66
    • 0032366302 scopus 로고    scopus 로고
    • Striking a Balance in Boundary-Spanning Positions: An Investigation of Some Unconventional Influences of Role Stressors and Job Characteristics on Job Outcomes of Salespeople
    • Singh, Jagdip (1998), "Striking a Balance in Boundary-Spanning Positions: An Investigation of Some Unconventional Influences of Role Stressors and Job Characteristics on Job Outcomes of Salespeople," Journal of Marketing, 62 (7), 69-86.
    • (1998) Journal of Marketing , vol.62 , Issue.7 , pp. 69-86
    • Singh, J.1
  • 67
    • 0033461744 scopus 로고    scopus 로고
    • Marketing, Business Processes, and Shareholder Value: An Organizationally Embedded View of Marketing Activities and the Discipline of Marketing
    • Srivastava, Rajendra K., Tasadduq A. Shervani, and Liam Fahey (1999), "Marketing, Business Processes, and Shareholder Value: An Organizationally Embedded View of Marketing Activities and the Discipline of Marketing," Journal of Marketing, 63 (4), 168-179.
    • (1999) Journal of Marketing , vol.63 , Issue.4 , pp. 168-179
    • Srivastava, R.K.1    Shervani, T.A.2    Fahey, L.3
  • 68
    • 85009577271 scopus 로고    scopus 로고
    • Marketing and Sales: Strategic Alignment and Functional Implementation
    • Winter
    • Strahle, William M., Rosann L. Spiro, and Frank Acito (1996), "Marketing and Sales: Strategic Alignment and Functional Implementation," Journal of Personal Selling & Sales Management, 16, 1 (Winter), 1-20.
    • (1996) Journal of Personal Selling & Sales Management , vol.16 , Issue.1 , pp. 1-20
    • Strahle, W.M.1    Spiro, R.L.2    Acito, F.3
  • 70
    • 0002722330 scopus 로고
    • A Services Marketing Management Model: Integrating Internal and External Marketing Functions
    • Tansuhaj, Patriya, Donna Randall, and Jim McCullough (1988), "A Services Marketing Management Model: Integrating Internal and External Marketing Functions," Journal of Services Marketing, 2 (1), 31-38.
    • (1988) Journal of Services Marketing , vol.2 , Issue.1 , pp. 31-38
    • Tansuhaj, P.1    Randall, D.2    McCullough, J.3
  • 71
    • 32044438273 scopus 로고    scopus 로고
    • Thompson, Craig J., Aric Rindfl eisch, and Zeynep Arsel (2006), Emotional Branding and the Strategic Value of the Doppelganger Brand Image, Journal of Marketing, 70 (1), 50-64.
    • Thompson, Craig J., Aric Rindfl eisch, and Zeynep Arsel (2006), "Emotional Branding and the Strategic Value of the Doppelganger Brand Image," Journal of Marketing, 70 (1), 50-64.
  • 72
    • 34548371819 scopus 로고    scopus 로고
    • Rethinking Customer Solutions: From Product Bundles to Relational Processes
    • Tuli, Kapil R., Ajay K. Kohli, and Sundar G. Bharadwaj (2007), "Rethinking Customer Solutions: From Product Bundles to Relational Processes," Journal of Marketing, 71 (7), 1-17.
    • (2007) Journal of Marketing , vol.71 , Issue.7 , pp. 1-17
    • Tuli, K.R.1    Kohli, A.K.2    Bharadwaj, S.G.3
  • 73
    • 0035605973 scopus 로고    scopus 로고
    • Strategic Interdependence in Organizations: Deconglomeration and Marketing Strategy
    • Varadarajan, P. Rajan, Satish Jayachandran, and J. Chris White (2001), "Strategic Interdependence in Organizations: Deconglomeration and Marketing Strategy," Journal of Marketing, 65 (1), 15-28.
    • (2001) Journal of Marketing , vol.65 , Issue.1 , pp. 15-28
    • Varadarajan1    Rajan, P.2    Jayachandran, S.3    Chris White, J.4
  • 74
    • 0009000651 scopus 로고
    • Using Organizational Culture to Design Internal Marketing Strategies
    • Wasmer, D.J., and Gordon C. Brunner, II (1991), "Using Organizational Culture to Design Internal Marketing Strategies," Journal of Services Marketing, 5 (1), 35-46.
    • (1991) Journal of Services Marketing , vol.5 , Issue.1 , pp. 35-46
    • Wasmer, D.J.1    Brunner II, G.C.2
  • 75
    • 0032390801 scopus 로고    scopus 로고
    • Marketing Organization: An Integrative Framework of Dimensions and Determinants
    • Workman, John P., Jr., Christian Homburg, and Kjell Gruner (1998), "Marketing Organization: An Integrative Framework of Dimensions and Determinants," Journal of Marketing, 62 (7), 21-41.
    • (1998) Journal of Marketing , vol.62 , Issue.7 , pp. 21-41
    • Workman Jr., J.P.1    Homburg, C.2    Gruner, K.3
  • 76
    • 34547108680 scopus 로고    scopus 로고
    • Intra-Departmental Confl ict Between Sales and Marketing: An Exploratory Study
    • Yandle, Jo, and Jim Blythe (2000), "Intra-Departmental Confl ict Between Sales and Marketing: An Exploratory Study," Journal of Selling and Major Account Management, 2 (3), 3-31.
    • (2000) Journal of Selling and Major Account Management , vol.2 , Issue.3 , pp. 3-31
    • Yandle, J.1    Blythe, J.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.