Dimensions of e-service quality: an alternative model

Proceedings of the 2008 2nd International Conference on Future Generation Communication and Networking, FGCN 2008

Volumn 1, Issue , 2008, Pages 29-35

  Li, Hongxiu ^a   Suomi, Reima ^a  

^a UNIVERSITY OF TURKU   (Finland)

Author keywords

[No Author keywords available]

Indexed keywords

E-SERVICE QUALITY; E-SERVICES; ELECTRONIC MARKETPLACES; NEW INFORMATION AND COMMUNICATION TECHNOLOGIES; NEW OPPORTUNITIES; PERSONALIZATIONS; RAPID GROWTH; WEB SITE DESIGN;

INTERNET;

CUSTOMER SATISFACTION;

EID: 67650286972     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/FGCNS.2008.104     Document Type: Conference Paper

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