메뉴 건너뛰기




Volumn 18, Issue 2, 2016, Pages 315-332

Service delivery through mobile-government (mGov): Driving factors and cultural impacts

Author keywords

Attitude; Belief; Consumer behaviors; Cross culture; Hofstede s cultural traits; Intention; Mobile innovation; Mobile government (mGov)

Indexed keywords

COMPUTATIONAL EFFICIENCY; ONTOLOGY; REQUIREMENTS ENGINEERING;

EID: 84980317041     PISSN: 13873326     EISSN: 15729419     Source Type: Journal    
DOI: 10.1007/s10796-014-9533-2     Document Type: Article
Times cited : (81)

References (110)
  • 1
    • 80051670764 scopus 로고    scopus 로고
    • Towards promoting interactivity in a B2B web community
    • Adiele, C. (2011). Towards promoting interactivity in a B2B web community. Information System Frontiers, 13(2), 237-249
    • (2011) Information System Frontiers , vol.13 , Issue.2 , pp. 237-249
    • Adiele, C.1
  • 2
    • 0033459893 scopus 로고    scopus 로고
    • Are individual differences germane to the acceptance of new information technologies
    • 1999
    • Agarwal, R., & Prasad, J. (1999). Are individual differences germane to the acceptance of new information technologies, decision sciences, 30 (2). Spring, 1999, 361-391
    • (1999) Decision Sciences , vol.30 , Issue.2 , pp. 361-391
    • Agarwal, R.1    Prasad, J.2
  • 4
    • 78650747049 scopus 로고    scopus 로고
    • Toward the regulation of ubiquitous mobile government: A case study on location-based emergency services in Australia
    • Aloudat, A., & Michael, K. (2011). Toward the regulation of ubiquitous mobile government: a case study on location-based emergency services in Australia. Electronic Commerce Research, 11(1), 31-74
    • (2011) Electronic Commerce Research , vol.11 , Issue.1 , pp. 31-74
    • Aloudat, A.1    Michael, K.2
  • 6
    • 80053553733 scopus 로고    scopus 로고
    • Towards ubiquitous government: The case of Finland
    • Anttiroiko, A.-V. (2005). Towards ubiquitous government: the case of Finland. E-Service Journal, 4(1), 65-99
    • (2005) E-Service Journal , vol.4 , Issue.1 , pp. 65-99
    • Anttiroiko, A.-V.1
  • 7
    • 67249089590 scopus 로고    scopus 로고
    • Mobile e health: Making the case
    • Kushchu (Ed.), Hershey: IGI Publishing
    • Archer, N. (2007). Mobile e health: Making the case. In Kushchu (Ed.), Mobile government: An emerging direction in E-government (pp. 155-170). Hershey: IGI Publishing.
    • (2007) Mobile Government: An Emerging Direction in E-Government , pp. 155-170
    • Archer, N.1
  • 10
    • 9744225129 scopus 로고    scopus 로고
    • Understanding changes in belief and attitude toward information technology usage: A theoretical model and longitudinal test
    • Bhattacherjee, A., & Premkumar, G. (2004). Understanding changes in belief and attitude toward information technology usage: a theoretical model and longitudinal test. MIS Quarterly, 28(2), 229-254
    • (2004) MIS Quarterly , vol.28 , Issue.2 , pp. 229-254
    • Bhattacherjee, A.1    Premkumar, G.2
  • 11
    • 80051673080 scopus 로고    scopus 로고
    • Trust perceptions of online travel information by different content creators: Some social and legal implications
    • Burgess, S., Sellitto, C., Cox, C., & Buultjens, J. (2011). Trust perceptions of online travel information by different content creators: some social and legal implications. Information System Frontiers, 13(2), 221-235
    • (2011) Information System Frontiers , vol.13 , Issue.2 , pp. 221-235
    • Burgess, S.1    Sellitto, C.2    Cox, C.3    Buultjens, J.4
  • 12
    • 20444468901 scopus 로고    scopus 로고
    • Measuring B2C eCommerce Website Quality: An Empirical Examination
    • Cao, M., Zhang, O., & Seydel, J. (2005). Measuring B2C eCommerce Website Quality: An Empirical Examination. Industrial Management & Data Systems, 106(5), 645-661
    • (2005) Industrial Management & Data Systems , vol.106 , Issue.5 , pp. 645-661
    • Cao, M.1    Zhang, O.2    Seydel, J.3
  • 13
    • 33750807341 scopus 로고    scopus 로고
    • Risky Business:Will Citizens Accept M-Government in the Long Term?
    • Ibrahim Kushchu and M. Halid Kuscu, Brighton, UK, July, Mobile Government Consortium International Pub, UK
    • Carroll, J., (2005), Risky Business:Will Citizens Accept M-Government in the Long Term? Ibrahim Kushchu and M. Halid Kuscu (Eds.), The Proceedings of the 1st European Mobile Government Conference (Euro mGov 2005), Brighton, UK, 10-12 July, Mobile Government Consortium International Pub, UK.
    • (2005) The Proceedings of the 1St European Mobile Government Conference (Euro Mgov 2005) , pp. 10-12
    • Carroll, J.1
  • 14
    • 0031520748 scopus 로고    scopus 로고
    • Reexamining a Model for Evaluating Information Center Success: Using a Structural Equation Modeling Approach
    • Chau, P.Y.K. (1997). Reexamining a Model for Evaluating Information Center Success: Using a Structural Equation Modeling Approach, Decision Sciences, 28(2), 309-334
    • (1997) Decision Sciences , vol.28 , Issue.2 , pp. 309-334
    • Chau, P.Y.K.1
  • 16
    • 80053078399 scopus 로고    scopus 로고
    • The bluetooth enigma: Practicalities impair potential awareness is high. Can usage be higher?
    • Cockrill, A., Goode, M. M., & White, A. (2011). The bluetooth enigma: practicalities impair potential awareness is high. Can usage be higher? Journal of Advertising Research, 51(1), 298-312
    • (2011) Journal of Advertising Research , vol.51 , Issue.1 , pp. 298-312
    • Cockrill, A.1    Goode, M.M.2    White, A.3
  • 17
  • 18
    • 28444478162 scopus 로고    scopus 로고
    • The theory of planned behaviour and health behaviours
    • M. Conner and P. Norman (Eds.), 2nd Edn., Maidenhead: Open University Press
    • Conner, M., & Sparks, P. (2005). The theory of planned behaviour and health behaviours. In M. Conner and P. Norman (Eds.), Predicting health behaviour: Research and practice with social cognition models (2nd Edn.; pp. 170-222). Maidenhead: Open University Press.
    • (2005) Predicting Health Behaviour: Research and Practice with Social Cognition Models , pp. 170-222
    • Conner, M.1    Sparks, P.2
  • 19
    • 21844490735 scopus 로고
    • Measuring the affective and cognitive properties of attitudes: Conceptual and methodological issues
    • Crites, S. L., Jr., Fabrigar, L. R., & Petty, R. E. (1994). Measuring the affective and cognitive properties of attitudes: conceptual and methodological issues. Personality and Social Psychology Bulletin, 20(6), 619-634
    • (1994) Personality and Social Psychology Bulletin , vol.20 , Issue.6 , pp. 619-634
    • Crites, S.L.1    Fabrigar, L.R.2    Petty, R.E.3
  • 20
    • 33845945922 scopus 로고
    • Coefficient alpha and the internal structure of tests’
    • Cronbach, J. (1951). Coefficient alpha and the internal structure of tests’. Psychometrika, 16(September), 297-334
    • (1951) Psychometrika , vol.16 , pp. 297-334
    • Cronbach, J.1
  • 21
    • 39749094772 scopus 로고    scopus 로고
    • The contribution of sociotechnical systems thinking to the effective adoption of egovernment and the enhancement of democracy
    • Damodaran, L., Nicholls, J., & Henney, A. (2005). The contribution of sociotechnical systems thinking to the effective adoption of egovernment and the enhancement of democracy. The Electronic Journal of e-Government, 3(1), 1-12
    • (2005) The Electronic Journal of E-Government , vol.3 , Issue.1 , pp. 1-12
    • Damodaran, L.1    Nicholls, J.2    Henney, A.3
  • 22
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use and user acceptance of information technology
    • Davis, F. D. (1989). Perceived usefulness, perceived ease of use and user acceptance of information technology. MIS Quarterly, 13(3), 319-340
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 319-340
    • Davis, F.D.1
  • 24
    • 33645682408 scopus 로고    scopus 로고
    • Profiling the adopters of egovernment information and services: The influence of psychological characteristics, civic mindedness, and information channels
    • Dimitrova, D. V., & Chen, Y. C. (2006). Profiling the adopters of egovernment information and services: the influence of psychological characteristics, civic mindedness, and information channels. Social Science Computer Review, 24, 172-88
    • (2006) Social Science Computer Review , vol.24 , pp. 172-188
    • Dimitrova, D.V.1    Chen, Y.C.2
  • 25
    • 0001125968 scopus 로고    scopus 로고
    • Cultural influences on service quality expectations
    • Donthu, N., & Yoo, B. (1998). Cultural influences on service quality expectations. Journal of Service Research, 1(2), 178-186
    • (1998) Journal of Service Research , vol.1 , Issue.2 , pp. 178-186
    • Donthu, N.1    Yoo, B.2
  • 27
    • 0002699357 scopus 로고
    • The effect of national culture on IS: Implications for international information systems
    • Ein-Dor, P., Segev, E., & Orgad, M. (1993). The effect of national culture on IS: implications for international information systems. Journal of Global Information Management, 1(1), 33-44
    • (1993) Journal of Global Information Management , vol.1 , Issue.1 , pp. 33-44
    • Ein-Dor, P.1    Segev, E.2    Orgad, M.3
  • 29
    • 84990631983 scopus 로고
    • Behaviorism, cognitivism, constructivism: Comparing critical features from an instructional design perspective
    • Ertmer, P. A., & Newby, T. J. (1993). Behaviorism, cognitivism, constructivism: comparing critical features from an instructional design perspective. Performance Improvement Quarterly, 6(4), 59-71
    • (1993) Performance Improvement Quarterly , vol.6 , Issue.4 , pp. 59-71
    • Ertmer, P.A.1    Newby, T.J.2
  • 30
    • 0033477585 scopus 로고    scopus 로고
    • Assessing the cross-cultural applicability of a service quality measure a comparative study between Quebec and Peru
    • Espinoza, M. M. (1999). Assessing the cross-cultural applicability of a service quality measure a comparative study between Quebec and Peru. International Journal of Service Industry Management, 10(5), 449-468
    • (1999) International Journal of Service Industry Management , vol.10 , Issue.5 , pp. 449-468
    • Espinoza, M.M.1
  • 32
    • 0000009769 scopus 로고
    • Evaluating structural equation models with unobservable variables and measurement error
    • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50
    • (1981) Journal of Marketing Research , vol.18 , Issue.1 , pp. 39-50
    • Fornell, C.1    Larcker, D.F.2
  • 34
    • 84899950097 scopus 로고    scopus 로고
    • Returns to information security investment: Endogenizing the expected loss
    • Hausken, K. (2014). Returns to information security investment: endogenizing the expected loss. Information System Frontiers, 16(2), 329-336
    • (2014) Information System Frontiers , vol.16 , Issue.2 , pp. 329-336
    • Hausken, K.1
  • 35
    • 0036017133 scopus 로고    scopus 로고
    • Information systems and developing countries: Failure. Success, and Local Improvisations
    • Heeks, R. B. (2002). Information systems and developing countries: failure. Success, and Local Improvisations, The Information Society, 18, 101-112
    • (2002) The Information Society , vol.18 , pp. 101-112
    • Heeks, R.B.1
  • 38
    • 67650706330 scopus 로고    scopus 로고
    • Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives
    • Hu, L.-t., & Bentler, P. M. (1999). “Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives”. Structural Equation Modeling, 6(1), 1-55
    • (1999) Structural Equation Modeling , vol.6 , Issue.1 , pp. 1-55
    • Hu, L.-T.1    Bentler, P.M.2
  • 39
    • 23444444004 scopus 로고    scopus 로고
    • Investigating enterprise systems adoption: Uncertainty avoidance, intrinsic motivation, and the technology acceptance model
    • Hwang, Y. (2005). Investigating enterprise systems adoption: uncertainty avoidance, intrinsic motivation, and the technology acceptance model. European Journal of Information Systems, 14, 150-161
    • (2005) European Journal of Information Systems , vol.14 , pp. 150-161
    • Hwang, Y.1
  • 40
    • 39749159243 scopus 로고
    • Electronic data interchange and small organizations: Adoption and impact of technology
    • Iacovou, C. L., Benbasat, I., & Dexter, A. S. (1995). Electronic data interchange and small organizations: adoption and impact of technology. MIS Quarterly, 19(4), 465-485
    • (1995) MIS Quarterly , vol.19 , Issue.4 , pp. 465-485
    • Iacovou, C.L.1    Benbasat, I.2    Dexter, A.S.3
  • 42
  • 43
    • 70849083737 scopus 로고    scopus 로고
    • Consumer adoption of mobile internet services: An exploratory study
    • Jiang, P. (2009). Consumer adoption of mobile internet services: an exploratory study. Journal of Promotion Management, 15, 418-454
    • (2009) Journal of Promotion Management , vol.15 , pp. 418-454
    • Jiang, P.1
  • 44
    • 31744440764 scopus 로고    scopus 로고
    • Online service attributes available on apparel retail website: An E-S-QUAL approach
    • Kim, M., Kim, J.-H., & Lennon, S. J. (2006). Online service attributes available on apparel retail website: an E-S-QUAL approach. Managing Service Quality, 16(1), 51-77
    • (2006) Managing Service Quality , vol.16 , Issue.1 , pp. 51-77
    • Kim, M.1    Kim, J.-H.2    Lennon, S.J.3
  • 46
    • 34249341577 scopus 로고    scopus 로고
    • Implementing public information systems in developing countries: Learning from a success story
    • Krishna, S., & Walsham, G. (2005). Implementing public information systems in developing countries: learning from a success story. Information Technology for Development, 11(2), 123-140
    • (2005) Information Technology for Development , vol.11 , Issue.2 , pp. 123-140
    • Krishna, S.1    Walsham, G.2
  • 49
    • 80053592507 scopus 로고    scopus 로고
    • University of Manchester’s Institute for Development Policy and Management
    • Lallana, E., eGovernment for Development Information Exchange, University of Manchester’s Institute for Development Policy and Management, http://www.egov4dev.org/mgovernment/applications/, (2008).
    • (2008) Egovernment for Development Information Exchange
    • Lallana, E.1
  • 51
    • 71849109777 scopus 로고    scopus 로고
    • Next-generation mobile marketing: How young consumers react to bluetooth-enabled advertising
    • Leek, S., & Christodoulides, G. (2009). Next-generation mobile marketing: how young consumers react to bluetooth-enabled advertising. Journal of Advertising Research, 49(1), 44-53
    • (2009) Journal of Advertising Research , vol.49 , Issue.1 , pp. 44-53
    • Leek, S.1    Christodoulides, G.2
  • 53
    • 84980394493 scopus 로고    scopus 로고
    • Consumer Evaluations of Mobile Advertising- A Study on Short-Message-Service Advertisements
    • Wuhan, China
    • Liu, F., & Li, J. Y. (2009). Consumer Evaluations of Mobile Advertising- A Study on Short-Message-Service Advertisements. Proceeding of the 8thWuhan International Conference on E-Business, May 30-31, Wuhan, China.
    • (2009) Proceeding of the 8Thwuhan International Conference on E-Business
    • Liu, F.1    Li, J.Y.2
  • 55
    • 0001580990 scopus 로고    scopus 로고
    • The role of culture in the service evaluation process
    • Mattila, A. S. (1999). The role of culture in the service evaluation process. Journal of Service Research, 1(3), 250-61
    • (1999) Journal of Service Research , vol.1 , Issue.3 , pp. 250-261
    • Mattila, A.S.1
  • 56
    • 0037660095 scopus 로고    scopus 로고
    • What trust means in ecommerce customer relationships: An interdisciplinary conceptual typology
    • McKnight, D. H., & Chervany, N. L. (2002). What trust means in ecommerce customer relationships: an interdisciplinary conceptual typology. International Journal of Electronic Commerce, 6(2), 35-72
    • (2002) International Journal of Electronic Commerce , vol.6 , Issue.2 , pp. 35-72
    • McKnight, D.H.1    Chervany, N.L.2
  • 57
    • 16244365885 scopus 로고    scopus 로고
    • Towards a model of consumer use of mobile information and communication technology in LDCs: The case of sub-Saharan Africa
    • Meso, P., Musa, P., & Mbarika, V. (2005). Towards a model of consumer use of mobile information and communication technology in LDCs: the case of sub-Saharan Africa. Information Systems Journal, 15, 119-146
    • (2005) Information Systems Journal , vol.15 , pp. 119-146
    • Meso, P.1    Musa, P.2    Mbarika, V.3
  • 58
    • 67650876179 scopus 로고    scopus 로고
    • E-government 2015: Exploring m-government scenarios, Between ICT-Driven Experiments and Citizen-Centric Implications
    • Misuraca, G. C. (2009). E-government 2015: exploring m-government scenarios, Between ICT-Driven Experiments and Citizen-Centric Implications. Technology Analysis & Strategic Management, 21(3), 407-424
    • (2009) Technology Analysis & Strategic Management , vol.21 , Issue.3 , pp. 407-424
    • Misuraca, G.C.1
  • 60
    • 12844270525 scopus 로고    scopus 로고
    • Does managerial orientation matter? The adoption of reinventing government and egovernment at the municipal level
    • Moon, M. J., & Norris, D. F. (2005). Does managerial orientation matter? The adoption of reinventing government and egovernment at the municipal level. Information Systems Journal, 15, 43-60
    • (2005) Information Systems Journal , vol.15 , pp. 43-60
    • Moon, M.J.1    Norris, D.F.2
  • 61
    • 73449149291 scopus 로고
    • Development of an instrument to measure the perceptions of adopting an information technology innovation
    • Moore, G., & Benbasat, I. (1991). Development of an instrument to measure the perceptions of adopting an information technology innovation. Information Systems Research, 2, 173-191
    • (1991) Information Systems Research , vol.2 , pp. 173-191
    • Moore, G.1    Benbasat, I.2
  • 63
    • 77954344512 scopus 로고    scopus 로고
    • Consumer acceptance of SMS advertising: A study of American and Turkish consumers
    • Moynihan, B., Kabadayi, S., & Kaiser, M. (2010). Consumer acceptance of SMS advertising: a study of American and Turkish consumers. International Journal of Mobile Communications, 8(4), 392-410
    • (2010) International Journal of Mobile Communications , vol.8 , Issue.4 , pp. 392-410
    • Moynihan, B.1    Kabadayi, S.2    Kaiser, M.3
  • 65
    • 0002150831 scopus 로고
    • Cross-cultural issues in information systems research: A research program
    • Nelson, K. G., & Clark, T. D., Jr. (1994). Cross-cultural issues in information systems research: a research program. Journal of Global Information Management, 2(4), 19-29
    • (1994) Journal of Global Information Management , vol.2 , Issue.4 , pp. 19-29
    • Nelson, K.G.1    Clark, T.D.2
  • 66
    • 0041005763 scopus 로고
    • A behavioral modification perspective on marketing
    • Nord, W. R., & Peter, J. P. (1980). A behavioral modification perspective on marketing. Journal of Marketing, 44(Spring), 36-47
    • (1980) Journal of Marketing , vol.44 , pp. 36-47
    • Nord, W.R.1    Peter, J.P.2
  • 68
    • 84906780754 scopus 로고    scopus 로고
    • Diverse views on IT innovation diffusion among SMEs: Influencing factors of broadband adoption
    • Oni, O., & Papazafeiropoulou, A. (2014). Diverse views on IT innovation diffusion among SMEs: Influencing factors of broadband adoption. Information Systems Frontiers, 16(4), 729-747
    • (2014) Information Systems Frontiers , vol.16 , Issue.4 , pp. 729-747
    • Oni, O.1    Papazafeiropoulou, A.2
  • 69
    • 38149089032 scopus 로고
    • The relationship between the affective, behavioral, and cognitive components of attitude
    • Ostrom, T. M. (1969). The relationship between the affective, behavioral, and cognitive components of attitude. Journal of Experimental Social Psychology, 5(1), 12-30
    • (1969) Journal of Experimental Social Psychology , vol.5 , Issue.1 , pp. 12-30
    • Ostrom, T.M.1
  • 70
    • 0002408510 scopus 로고
    • A conceptual model of service quality and its implications for future research
    • Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1985). A conceptual model of service quality and its implications for future research. Journal of Marketing, 49, 41-50
    • (1985) Journal of Marketing , vol.49 , pp. 41-50
    • Parasuraman, A.1    Zeithaml, V.A.2    Berry, L.L.3
  • 71
    • 20444499779 scopus 로고    scopus 로고
    • E-S-QUAL A Multiple-Item Scale for Assessing Electronic Service Quality
    • Parasuraman, A., Zeithaml, V. A., and Malhotra, A. 2005. “E-S-QUAL A Multiple-Item Scale for Assessing Electronic Service Quality”, Journal of Service Research, (7:3), pp. 213-233
    • (2005) Journal of Service Research , vol.7 , Issue.3 , pp. 213-233
    • Parasuraman, A.1    Zeithaml, V.A.2    Malhotra, A.3
  • 73
    • 3242661881 scopus 로고    scopus 로고
    • A cross-cultural comparison of internet buying behavior effects of internet usage, perceived risks, and innovativeness
    • Park, C., & Jun, J.-K. (2003). A cross-cultural comparison of internet buying behavior effects of internet usage, perceived risks, and innovativeness. International Marketing Review, 20(5), 534-553
    • (2003) International Marketing Review , vol.20 , Issue.5 , pp. 534-553
    • Park, C.1    Jun, J.-K.2
  • 74
    • 4644373002 scopus 로고    scopus 로고
    • What drives electronic commerce across cultures? A cross-cultural empirical investigation of the theory of planned behavior
    • Pavlou, P.A., & Chai, L. (2002).What drives electronic commerce across cultures? A cross-cultural empirical investigation of the theory of planned behavior. Journal of Electronic Commerce Research, 3(4), 240-253
    • (2002) Journal of Electronic Commerce Research , vol.3 , Issue.4 , pp. 240-253
    • Pavlou, P.A.1    Chai, L.2
  • 76
    • 84906782368 scopus 로고    scopus 로고
    • Motivations underlying the adoption of ERP systems in healthcare organizations: Insights from online stories
    • Poba-Nzaou, P., Uwizeyemungu, S., Raymond, L., & Paré, G. (2014). Motivations underlying the adoption of ERP systems in healthcare organizations: insights from online stories. Information Systems Frontiers, 16(4), 591-605
    • (2014) Information Systems Frontiers , vol.16 , Issue.4 , pp. 591-605
    • Poba-Nzaou, P.1    Uwizeyemungu, S.2    Raymond, L.3    Paré, G.4
  • 78
    • 84887861416 scopus 로고    scopus 로고
    • Theories and theoretical models for examining the adoption of egovernment services
    • Rana, N. P., Williams, M. D., Dwivedi, Y. K., & Williams, J. (2012). Theories and theoretical models for examining the adoption of egovernment services. e-Service Journal, 8(2), 26-55
    • (2012) E-Service Journal , vol.8 , Issue.2 , pp. 26-55
    • Rana, N.P.1    Williams, M.D.2    Dwivedi, Y.K.3    Williams, J.4
  • 80
    • 84878240478 scopus 로고    scopus 로고
    • Analysing challenges, barriers and critical success factors of e-government adoption research
    • Rana, N. P., Dwivedi, Y. K., & Williams, M. D. (2013b). Analysing challenges, barriers and critical success factors of e-government adoption research. Transforming Government: People Process and Policy, 7(2), 177-198
    • (2013) Transforming Government: People Process and Policy , vol.7 , Issue.2 , pp. 177-198
    • Rana, N.P.1    Dwivedi, Y.K.2    Williams, M.D.3
  • 81
    • 77954757177 scopus 로고    scopus 로고
    • Guest editorial for the special section on “Technology acceptance, usage, and competitive advantage”
    • Rau, D., Haerem, T., Ray, G., & Zheng, W. (2010). Guest editorial for the special section on “Technology acceptance, usage, and competitive advantage”. Information Systems Frontiers, 12(3), 235-237
    • (2010) Information Systems Frontiers , vol.12 , Issue.3 , pp. 235-237
    • Rau, D.1    Haerem, T.2    Ray, G.3    Zheng, W.4
  • 82
    • 0003085232 scopus 로고    scopus 로고
    • What makes users revisit a web site?
    • Rice, M. (2002). What makes users revisit a web site? Marketing News, 31(6), 12
    • (2002) Marketing News , vol.31 , Issue.6 , pp. 12
    • Rice, M.1
  • 84
    • 0003755152 scopus 로고
    • Hills Beverly: The social exchange approach
    • Roloff, M. (1981). Interpersonal communication. Hills Beverly: The social exchange approach.
    • (1981) Interpersonal Communication
    • Roloff, M.1
  • 85
    • 77952085413 scopus 로고    scopus 로고
    • A motivational model for technology-supported cross-organizational and crossborder collaboration
    • Romano, N. C., Jr., Pick, J. B., & Roztocki, N. (2010). A motivational model for technology-supported cross-organizational and crossborder collaboration. European Journal of Information Systems, 19, 117-133
    • (2010) European Journal of Information Systems , vol.19 , pp. 117-133
    • Romano, N.C.1    Pick, J.B.2    Roztocki, N.3
  • 87
    • 84986037963 scopus 로고    scopus 로고
    • E-service quality: A model of virtual service quality dimensions
    • Santos, J. (2003). E-service quality: a model of virtual service quality dimensions. Management Service Quality, 13(3), 233-46
    • (2003) Management Service Quality , vol.13 , Issue.3 , pp. 233-246
    • Santos, J.1
  • 90
    • 34248138319 scopus 로고
    • Re-examining perceived ease of use and usefulness: A confirmatory factor analysis
    • Segars, A., & Grover, V. (1993). Re-examining perceived ease of use and usefulness: a confirmatory factor analysis. MIS Quarterly, 17(4), 517-527
    • (1993) MIS Quarterly , vol.17 , Issue.4 , pp. 517-527
    • Segars, A.1    Grover, V.2
  • 92
    • 80051670373 scopus 로고    scopus 로고
    • How social influence affects we-intention to use instant messaging: The moderating effect of usage experience
    • Shen, A. X. L., Cheung, C. M. K., Lee, M. K. O., & Chen, H. (2011). How social influence affects we-intention to use instant messaging: the moderating effect of usage experience. Information System Frontiers, 13(2), 157-169
    • (2011) Information System Frontiers , vol.13 , Issue.2 , pp. 157-169
    • Shen, A.X.L.1    Cheung, C.M.K.2    Lee, M.K.O.3    Chen, H.4
  • 94
    • 0002377275 scopus 로고
    • The effect of culture on IT diffusion: E-mail and FAX in Japan and the U.S
    • Straub, D.W. (1994). The effect of culture on IT diffusion: e-mail and FAX in Japan and the U.S. Information Systems Research, 5(I), 23-47
    • (1994) Information Systems Research , vol.5 , Issue.1 , pp. 23-47
    • Straub, D.W.1
  • 95
    • 0002630371 scopus 로고    scopus 로고
    • Testing the technology acceptance model across cultures: A three country study
    • Straub, D., Keil, M., & Brenner, W. (1997). Testing the technology acceptance model across cultures: a three country study. Information & Management, 33(1997), 1-11
    • (1997) Information & Management , vol.33 , Issue.1997 , pp. 1-11
    • Straub, D.1    Keil, M.2    Brenner, W.3
  • 96
    • 0000640948 scopus 로고
    • Social categorization (English Translation of ‘La Categorisation Sociale’)
    • S. Moscovici (Ed.), Paris: Larousse
    • Tajfel, H. (1972). Social categorization (English Translation of ‘La Categorisation Sociale’). In S. Moscovici (Ed.), Introduction a La Psychologie Sociale, 1 (pp. 272-302). Paris: Larousse.
    • (1972) Introduction a La Psychologie Sociale , vol.1 , pp. 272-302
    • Tajfel, H.1
  • 97
    • 84899962862 scopus 로고    scopus 로고
    • Enhancing visitors’ experience in art museums using mobile technologies
    • Tesoriero, R., Gallud, J. A., Lozano, M., & Penichet, V. M. R. (2014). Enhancing visitors’ experience in art museums using mobile technologies. Information System Frontiers, 16(2), 303-327
    • (2014) Information System Frontiers , vol.16 , Issue.2 , pp. 303-327
    • Tesoriero, R.1    Gallud, J.A.2    Lozano, M.3    Penichet, V.M.R.4
  • 98
    • 0242594784 scopus 로고    scopus 로고
    • The new face of government: Citizeninitiated contacts in the era of e-government
    • Thomas, J. C., & Streib, G. (2003). The new face of government: citizeninitiated contacts in the era of e-government. Journal of Public Administration Research and Theory, 13(1), 83-102
    • (2003) Journal of Public Administration Research and Theory , vol.13 , Issue.1 , pp. 83-102
    • Thomas, J.C.1    Streib, G.2
  • 100
    • 43749095838 scopus 로고    scopus 로고
    • Emerging trends in M-government
    • Trimi, S., & Sheng, H. (2008). Emerging trends in M-government. Communications of the ACM, 51(5), 53-58
    • (2008) Communications of the ACM , vol.51 , Issue.5 , pp. 53-58
    • Trimi, S.1    Sheng, H.2
  • 101
    • 27344452520 scopus 로고    scopus 로고
    • Adoption of electronic government services among business organizations in Singapore
    • Tung, L. L., & Rieck, O. (2005). Adoption of electronic government services among business organizations in Singapore. Journal of Strategic Information Systems, 14, 417-440
    • (2005) Journal of Strategic Information Systems , vol.14 , pp. 417-440
    • Tung, L.L.1    Rieck, O.2
  • 104
    • 84881832826 scopus 로고
    • The economics of organization: The transaction cost approach
    • Williamson, O. E. (1981). The economics of organization: the transaction cost approach. The American Journal of Sociology, 87(3), 548-577
    • (1981) The American Journal of Sociology , vol.87 , Issue.3 , pp. 548-577
    • Williamson, O.E.1
  • 105
    • 0038119511 scopus 로고    scopus 로고
    • ETailQ: Dimensionalizing, measuring, and predicting etail quality
    • Wolfinbarger, M., & Gilly, M. C. (2003). eTailQ: dimensionalizing, measuring, and predicting etail quality. Journal of Retailing, 79(3), 183-98
    • (2003) Journal of Retailing , vol.79 , Issue.3 , pp. 183-198
    • Wolfinbarger, M.1    Gilly, M.C.2
  • 106
    • 84986133168 scopus 로고    scopus 로고
    • Services quality dimensions of internet retailing: An exploratory analysis
    • Yang, Z., Peterson, R. T., & Cai, S. (2003). Services quality dimensions of internet retailing: an exploratory analysis. Journal of Services Marketing, 17(7), 685-700
    • (2003) Journal of Services Marketing , vol.17 , Issue.7 , pp. 685-700
    • Yang, Z.1    Peterson, R.T.2    Cai, S.3
  • 108
    • 80051698514 scopus 로고    scopus 로고
    • Why adoption and use behavior of IT/IS cannot last?-two studies in China
    • Zhang, N., Guo, X., & Chen, G. (2011).Why adoption and use behavior of IT/IS cannot last?-two studies in China. Information Systems Frontiers, 13(3), 381-395
    • (2011) Information Systems Frontiers , vol.13 , Issue.3 , pp. 381-395
    • Zhang, N.1    Guo, X.2    Chen, G.3
  • 109
    • 84874931175 scopus 로고    scopus 로고
    • Examining continuous usage of location-based services from the perspective of perceived justice
    • Zhou, T. (2013). Examining continuous usage of location-based services from the perspective of perceived justice. Information System Frontiers, 15(1), 141-150
    • (2013) Information System Frontiers , vol.15 , Issue.1 , pp. 141-150
    • Zhou, T.1
  • 110
    • 1442352635 scopus 로고    scopus 로고
    • Electronic business adoption by European firms: A cross-country assessment of the facilitators and inhibitors
    • Zhu, K., Kraemer, K., & Xu, S. (2003). Electronic business adoption by European firms: a cross-country assessment of the facilitators and inhibitors. European Journal of Information Systems, 12, 251-268.
    • (2003) European Journal of Information Systems , vol.12 , pp. 251-268
    • Zhu, K.1    Kraemer, K.2    Xu, S.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.