메뉴 건너뛰기




Volumn 11, Issue 1, 2011, Pages 31-74

Toward the regulation of ubiquitous mobile government: A case study on location-based emergency services in Australia

Author keywords

Emergency management; Location based services; Mobile government; Regulation

Indexed keywords

CIVIL DEFENSE; EMERGENCY SERVICES; LOCATION; RISK MANAGEMENT; TELECOMMUNICATION SERVICES;

EID: 78650747049     PISSN: 13895753     EISSN: 15729362     Source Type: Journal    
DOI: 10.1007/s10660-010-9070-0     Document Type: Article
Times cited : (53)

References (33)
  • 2
    • 0012589538 scopus 로고    scopus 로고
    • Critical research in information systems: The question of methodology
    • 1st edn., E. M. Trauth (Ed.), Hershey: IGI Publishing
    • Cecez-Kecmanovic, D. (2001). Critical research in information systems: the question of methodology. In E. M. Trauth (Ed.), Qualitative research in IS: issues and trends (1st edn., pp. 141-163). Hershey: IGI Publishing.
    • (2001) Qualitative Research in IS: Issues and Trends , pp. 141-163
    • Cecez-Kecmanovic, D.1
  • 3
    • 77950652031 scopus 로고    scopus 로고
    • Emergent issues in international focus group discussions
    • 1st edn., S. Hesse-Biber and P. Leavy (Eds.), New York: Guilford Press
    • Hennink, M. M. (2008). Emergent issues in international focus group discussions. In S. Hesse-Biber & P. Leavy (Eds.), Handbook of emergent methods (1st edn., pp. 207-220). New York: Guilford Press.
    • (2008) Handbook of Emergent Methods , pp. 207-220
    • Hennink, M.M.1
  • 4
    • 78650727634 scopus 로고    scopus 로고
    • Office of the Emergency Services Commissioner, Melbourne, Victoria. Available via, Accessed 20 November 2008
    • Office of the Emergency Services Commissioner (2008). Office of the Emergency Services Commissioner. Department of Justice. Melbourne, Victoria. Available via. http://www. justice. vic. gov. au/wps/wcm/connect/DOJ+Internet/Home/About+Us/Our+Organisation/Business+Area+Profiles/JUSTICE+-+Office+of+the+Emergency+Services+Commissioner. Accessed 20 November 2008.
    • (2008) Office of the Emergency Services Commissioner. Department of Justice
  • 5
    • 78650742813 scopus 로고    scopus 로고
    • The NSW State Emergency Service, Wollongong, New South Wales. Available via, Accessed 09 April 2009
    • The NSW State Emergency Service (2008). About the SES. Wollongong, New South Wales. Available via. http://www.ses.nsw.gov.au/about/. Accessed 09 April 2009.
    • (2008) About the SES
  • 6
    • 78650757440 scopus 로고    scopus 로고
    • Whispir Company, Accessed 17 September 2009
    • Whispir Company (2009). The Whispir story. http://www.whispir.com/about.do. Accessed 17 September 2009.
    • (2009) The Whispir Story
  • 10
    • 78650731040 scopus 로고    scopus 로고
    • Leximancer Company, Accessed 16 June 2010
    • Leximancer Company (2010). Leximancer: from words to meaning to insight. https://www.leximancer.com/. Accessed 16 June 2010.
    • (2010) Leximancer: From Words to Meaning to Insight
  • 13
    • 0037660095 scopus 로고    scopus 로고
    • What trust means in e-commerce customer relationships: an interdisciplinary conceptual typology
    • McKnight, D. H., & Chervany, N. L. (2001). What trust means in e-commerce customer relationships: an interdisciplinary conceptual typology. International Journal of Electronic Commerce, 6(2), 35-59.
    • (2001) International Journal of Electronic Commerce , vol.6 , Issue.2 , pp. 35-59
    • McKnight, D.H.1    Chervany, N.L.2
  • 14
    • 2442676514 scopus 로고    scopus 로고
    • Building effective online marketplaces with institution-based trust
    • Pavlou, P. A., & Gefen, D. (2004). Building effective online marketplaces with institution-based trust. Information Systems Research, 15(1), 37-59.
    • (2004) Information Systems Research , vol.15 , Issue.1 , pp. 37-59
    • Pavlou, P.A.1    Gefen, D.2
  • 15
    • 84871021268 scopus 로고    scopus 로고
    • Gaast Lvd effects of context relevance and perceived risk on user acceptance of mobile information services
    • Regensburg, GermanyMay 26-28 2005
    • Heijden, H. V. D., & Ogertschnig, M. (2005). Gaast Lvd effects of context relevance and perceived risk on user acceptance of mobile information services. In The 13th European conference on information systems (ECIS 2005), Regensburg, Germany, May 26-28 2005.
    • (2005) The 13th European Conference on Information Systems (ECIS 2005)
    • Heijden, H.V.D.1    Ogertschnig, M.2
  • 16
    • 84936823933 scopus 로고
    • User acceptance of computer technology: a comparison of two theoretical models
    • Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: a comparison of two theoretical models. Management Science, 35(8), 982-1003.
    • (1989) Management Science , vol.35 , Issue.8 , pp. 982-1003
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 17
    • 0039415769 scopus 로고    scopus 로고
    • The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies
    • Agarwal, R., & Prasad, J. (1997). The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies. Decision Sciences, 28(3), 557-582.
    • (1997) Decision Sciences , vol.28 , Issue.3 , pp. 557-582
    • Agarwal, R.1    Prasad, J.2
  • 18
    • 0001312089 scopus 로고
    • SERVQUAL: A multiple-item scale for measuring service quality
    • Parasuraman, A., Berry, L., & Zeithaml, V. (1988). SERVQUAL: A multiple-item scale for measuring service quality. Journal of Retailing, 64(1), 12-40.
    • (1988) Journal of Retailing , vol.64 , Issue.1 , pp. 12-40
    • Parasuraman, A.1    Berry, L.2    Zeithaml, V.3
  • 19
    • 0003801222 scopus 로고    scopus 로고
    • A conceptual framework for understanding e-service quality: Implications for future research and managerial practice (Working Paper 00-115)
    • Cambridge, Massachusetts, Accessed 09 November 2007
    • Zeithaml, V. A., Parasuraman, A., & Malhotra, A. (2000). A conceptual framework for understanding e-service quality: implications for future research and managerial practice (Working Paper 00-115), Marketing Science Institute, Cambridge, Massachusetts, Accessed 09 November 2007.
    • (2000) Marketing Science Institute
    • Zeithaml, V.A.1    Parasuraman, A.2    Malhotra, A.3
  • 20
    • 84986133168 scopus 로고    scopus 로고
    • Services quality dimensions of Internet retailing: an exploratory analysis
    • Yang, Z., Peterson, R. T., & Cai, S. (2003). Services quality dimensions of Internet retailing: an exploratory analysis. Journal of Services Marketing, 17(7), 685-700.
    • (2003) Journal of Services Marketing , vol.17 , Issue.7 , pp. 685-700
    • Yang, Z.1    Peterson, R.T.2    Cai, S.3
  • 21
    • 0011873305 scopus 로고    scopus 로고
    • Customer satisfaction with e-services: the case of an on-line recruitment portal
    • 1st edn., M. Bruhn and B. Stauss (Eds.), Wiesbaden: Gabler Verlag
    • Liljander, V., Van-Riel, A. C. R., & Pura, M. (2002). Customer satisfaction with e-services: the case of an on-line recruitment portal. In M. Bruhn & B. Stauss (Eds.), Jahrbuch Dienstleistungsmanagement 2002-Electronic Services (1st edn., pp. 407-432). Wiesbaden: Gabler Verlag.
    • (2002) Jahrbuch Dienstleistungsmanagement 2002-Electronic Services , pp. 407-432
    • Liljander, V.1    Van-Riel, A.C.R.2    Pura, M.3
  • 22
    • 0000920697 scopus 로고
    • A field experiment comparing information-privacy values, beliefs, and attitudes across several types of organizations
    • Stone, E. F., Gueutal, H. G., Gardner, D. G., & McClure, S. (1983). A field experiment comparing information-privacy values, beliefs, and attitudes across several types of organizations. Journal of Applied Psychology, 68(3), 459-468.
    • (1983) Journal of Applied Psychology , vol.68 , Issue.3 , pp. 459-468
    • Stone, E.F.1    Gueutal, H.G.2    Gardner, D.G.3    McClure, S.4
  • 23
    • 0000981743 scopus 로고    scopus 로고
    • Information privacy: measuring individuals' concerns about organizational practices
    • Smith, H. J., Milberg, S. J., & Burke, S. J. (1996). Information privacy: measuring individuals' concerns about organizational practices. MIS Quarterly, 20(2), 167-196.
    • (1996) MIS Quarterly , vol.20 , Issue.2 , pp. 167-196
    • Smith, H.J.1    Milberg, S.J.2    Burke, S.J.3
  • 26
    • 77649278690 scopus 로고    scopus 로고
    • The Victorian Bushfires Royal Commission, Government State of Victoria. Melbourne, Australia. Available via. Accessed 03 October 2009
    • The Victorian Bushfires Royal Commission (2009). Victorian Bushfires Royal Commission interim report. Parliament of Victoria, Government State of Victoria. Melbourne, Australia. Available via. Accessed 03 October 2009.
    • (2009) Victorian Bushfires Royal Commission Interim Report. Parliament of Victoria
  • 27
    • 78650749955 scopus 로고    scopus 로고
    • The Victorian Department of Treasury and Finance, RFI Number: SS-06-2009. Melbourne, Victoria. Available via, Accessed 19 November 2009
    • The Victorian Department of Treasury and Finance (2009). Request for Information (RFI) for: location based identification of active mobile handsets for emergency notification purposes. RFI Number: SS-06-2009. Melbourne, Victoria. Available via. https://www. tenders. vic. gov. au/tenders/tender/display/tender-details. do?id=87&action=display-tender-details&returnUrl=%2Ftender%2Fsearch%2Ftender-search. do%3Faction%3Dadvanced-tender-search-closed-tender. Accessed 19 November 2009.
    • (2009) Request For Information (RFI) For: Location Based Identification of Active Mobile Handsets For Emergency Notification Purposes
  • 30
    • 78650720359 scopus 로고    scopus 로고
    • Available via, Accessed 02 August 2009
    • Bita, N., & Sainsbury, M. (2009). Bungling silenced Victoria Bushfires warning. Available via. http://www. theaustralian. com. au/australian-it/bungling-silenced-victoria-bushfires-warning/story-e6frgamf-1111118829671. Accessed 02 August 2009.
    • (2009) Bungling Silenced Victoria Bushfires Warning
    • Bita, N.1    Sainsbury, M.2
  • 31
    • 78650756467 scopus 로고    scopus 로고
    • The Australian Government: Attorney General's Department, Barton, Australia Capital Territory. Available via, Accessed 02 August 2009
    • The Australian Government: Attorney General's Department (2009). Rudd government implements COAG agreement on telephone-based emergency warning systems (joint media release). Barton, Australia Capital Territory. Available via. http://www. ag. gov. au/www/ministers/mcclelland. nsf/Page/MediaReleases_2009_FirstQuarter_23February2009-RuddGovernmentImplementsCOAGAgreementonTelephone-BasedEmergencyWarningSystems. Accessed 02 August 2009.
    • (2009) Rudd Government Implements COAG Agreement On Telephone-based Emergency Warning Systems (joint Media Release)
  • 32
    • 77956406295 scopus 로고    scopus 로고
    • The Australian Government: Department of Transport and Regional Services, Commonwealth of Australia. Canberra, Australia. Available via, Accessed 18 February 2009
    • The Australian Government: Department of Transport and Regional Services (2004). Natural disasters in Australia: reforming mitigation, relief and recovery arrangements. Commonwealth of Australia. Canberra, Australia. Available via. http://www. ema. gov. au/www/emaweb/rwpattach. nsf/VAP/(99292794923AE8E7CBABC6FB71541EE1)~Natural+Disasters+in+Australia+-+Review. pdf/$file/Natural+Disasters+in+Australia+-+Review. pdf. Accessed 18 February 2009.
    • (2004) Natural Disasters In Australia: Reforming Mitigation, Relief and Recovery Arrangements
  • 33
    • 79956373589 scopus 로고    scopus 로고
    • Taking a punch: building a more resilient Australia
    • Available via, Accessed 02 February 2009
    • Templeman, D., & Bergin, A. (2008). Taking a punch: building a more resilient Australia. The Australian Strategic Policy Institute. Available via. http://www. aspi. org. au/publications/publication_details. aspx?ContentID=165. Accessed 02 February 2009.
    • (2008) The Australian Strategic Policy Institute
    • Templeman, D.1    Bergin, A.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.