How lean are financial service companies really? empirical evidence from a large scale study in Germany

International Journal of Operations and Production Management

Volumn 34, Issue 11, 2014, Pages 1366-1388

  Leyer, Michael ^a   Moormann, JüRgen ^a  

^a FRANKFURT SCHOOL OF FINANCE AND MANAGEMENT   (Germany)

Author keywords

Financial services; Lean; Lean thinking; Organizational change; Quantitative survey; service

Indexed keywords

EID: 84913556092     PISSN: 01443577     EISSN: 17586593     Source Type: Journal    
DOI: 10.1108/IJOPM-06-2013-0296     Document Type: Article

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