Quality and lean health care: A system for assessing and improving the health of healthcare organisations

Total Quality Management and Business Excellence

Volumn 22, Issue 6, 2011, Pages 673-689

  Dahlgaard, Jens J ^a   Pettersen, Jostein ^a   Dahlgaard Park, Su Mi ^b  

^a LINKÖPING UNIVERSITY   (Sweden)

^b LUND UNIVERSITY   (Sweden)

Author keywords

Assessment; Diagnosing; Excellence; Health care; Improvements; Innovativeness; KPI; Lean; Learning; Prioritisation

Indexed keywords

EID: 79960703573     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783363.2011.580651     Document Type: Article

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